I stayed one night in November, the 22nd in fact, at The Lace Market Hotel, and it was a disaster from start to finish.
The single room I was allocated was no bigger than a bathroom - it was terribly cramped, and when hung my coat up in the tiny space provided, the fitting came away from the wall.
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Good afternoon
Thank you for your email regarding this review. I have sent you a response and I do hope we can resolve this matter satisfactorily for you. Your experience matters to us and I do apologise for the lack of understanding shown to you, our team certainly do not intend to appear uncaring.
Susanne