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Crowne Plaza Hotel Nottingham

4.0 of 5
Wollaton Street, NG1 5RH, England
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Crowne Plaza Hotel Nottingham
Ranked #30 of 59 hotels in Nottingham
3.5 of 5 stars 291 Reviews
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291 reviews from our community

What travelers say about this hotel
  • Very good(11)
  • Club lounge(11)
  • Swimming pool(8)
  • Car park(7)
  • Executive room(6)
  • Staff were friendly(5)
  • Central location(5)
  • Bar area(5)
  • Free drink(4)
  • Air Con(4)
Traveler rating
    53
    96
    65
    36
    41
Only show reviews for Family (22) | Couples (94) | Business (89)
Date Rating
Oxford, United Kingdom
Senior Reviewer
10 reviews 10 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 24, 2012 NEW

Stayed May 19th (Saturday) and despite being on the top floor in a 'Quiet room' we were woken some time around midnight by by the noise from the nearby Rock City nightclub. This continued until past 3:00 by which time despite fitting the hotel supplied (should have been a clue) earplugs we gave up trying to get back to sleep.... More

Was this review helpful? Yes
ManagerCrownePlaza, General Manager at Crowne Plaza Hotel Nottingham, responded to this review
May 25, 2012

Dear Oxford Travellers Thank you for your review. I am sorry that you had a disturbed night with noise from outside the hotel and that we were unable to resolve this at the time for you. Please rest assured I will be speaking to the local council and the police regarding this as I do take this matter seriously. Please... More

Wokingham, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 23, 2012 NEW
1
person found this review helpful

I stayed at the Crowne Plaza Hotel Nottingham for 1 night on the 20th of May 2012. Unfortunately, the overall experience of the hotel and staff was so poor, that I now feel compelled to write this (my first) review. Firstly - a note to trip advisor - if I could award 0 out of 5, believe me, I would.... More

Was this review helpful? Yes
ManagerCrownePlaza, General Manager at Crowne Plaza Hotel Nottingham, responded to this review
May 25, 2012

Dear Jamin110 Thank you for your review. I would be very grateful if you would contact me at your earliest convenience to discuss your concerns personally. I look forward to hearing from you. Yours Sincerely David More

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Kent
Contributor
15 reviews 15 reviews
Reviews in 4 cities Reviews in 4 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed May 23, 2012 NEW

Stayed on business for one night. Couldn't sleep as the room was way too hot. It wasn't a particularly warm night. Everyone in our group said they had the same problem. Some tried to put on the air conditioning but it didn't help. One of our group also had to put up with the stink of someone's smoking so they... More

Was this review helpful? Yes
rm_cpnottingham, Manager at Crowne Plaza Hotel Nottingham, responded to this review
May 24, 2012

Dear Ecosue, Thank you for taking the time in placing your review. My sincere apologies that you had a problem with your air conditioning in your bedroom. Due to our city centre location and inline with other hotel brands with city locations we do make a charge for car parking. It was pleasing however to read that you found the... More

Nottingham, United Kingdom
2 reviews
4 of 5 stars Reviewed May 22, 2012 NEW

We stayed here on may 11th for my daughters birthday and have stayed many times my kids love it our last stay has put us off we got there at 2pm to check.in our rooms were not ready came back a bit.later still not ready waited in reception at 3.30 finaly room ready unpacked and tried to enter club room... More

Was this review helpful? Yes
rm_cpnottingham, Manager at Crowne Plaza Hotel Nottingham, responded to this review
May 24, 2012

Dear neil r, Thank you for you recent review. Please accept my sincere apologies for the problems you encountered during your recent visit. I would be grateful if you contact me personally at the hotel so i can fully respond as unfortunately I have not received your comments Kind regards Natalia More

Nottingham, United Kingdom
1 review
1 of 5 stars Reviewed May 17, 2012

I bought a Groupon Deal for a Spa Day for 2 worth £140 for my friend and me. We booked 3 months in advance & provided contact details. Last Saturday was the day and we were really looking forward to it. For anyone who doesn't know the idea of Groupon is to try a venue/event at a cheaper deal price... More

Was this review helpful? Yes
rm_cpnottingham, Manager at Crowne Plaza Hotel Nottingham, responded to this review
May 19, 2012

Dear Sian M Thank you for your recent review regarding your 'Spa Day' purchased via Groupon. The deal that you bought was run by 'Urban Rooms'. The urban rooms are a business within the Crowne Plaza and they have responded to the issues directly relating to them. A member of their team had unfortunately received some bad news that day... More

Moira, United Kingdom
Contributor
13 reviews 13 reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 17, 2012

Stayed here on business for 2 night this week. There was a problem with the reservation but the staff sorted it out promptly and without any fuss...always a good sign. I ended up with a twin room, which had everything I needed. Clean, decent standard. The Breakfast spread is good. Only negative is that charge for internet access, which I... More

Was this review helpful? Yes
rm_cpnottingham, Manager at Crowne Plaza Hotel Nottingham, responded to this review
May 19, 2012

Dear DeeFrom Moira, Thank you for your recent review. It was really pleasing to read that you enjoyed your stay and in particular the cleanliness of your bedroom and also our breakfast. I will certainly share your comments with the teams involved. I am sorry that there was a problem initially when you checked into the hotel but was pleased... More

London, United Kingdom
Contributor
11 reviews 11 reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed May 16, 2012

I had to travel to nottingham from london for the first time,never been here before,i felt a bit of confort staying at the crowne plaza,as a regular platinium priority club member i feel at home wherever staying with IHG hotels. I arrived late and was met by a check inn staff unwelcoming,no smile,no greeting,she was like just in a hurry... More

Was this review helpful? Yes
rm_cpnottingham, Manager at Crowne Plaza Hotel Nottingham, responded to this review
May 19, 2012

Dear Mohamed148107, Thank you for your recent review. I must admit I was rather shocked to read the title of your review inline with your comments. I am sorry that your were not given a complimentary upgrade for your stay. We are lucky to welcome back platinum customers week in week out to the hotel, however we only have 20... More

Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed May 13, 2012

Stayed in this hotel for 2 nights and I can honestly say it wasn't pleasant. 1 Why a Hotel like this thinks £5 for one hour internet is justifiable is beyond belief. 2 One of our party had to request a room change due to awful smell of cigarettes, she was moved without fuss, however as if that wasn't bad... More

Was this review helpful? Yes
rm_cpnottingham, Manager at Crowne Plaza Hotel Nottingham, responded to this review
May 16, 2012

Dear 30MONK,. Thank you for your recent review. Please accept my sincere apologies as from reading your review it is clear that unfortunately you did not enjoy your stay. I was surprised to read your comments regarding breakfast as we regularly review our offering in line with other hotels and can honestly say that we feel our range is far... More

Brighton, United Kingdom
Contributor
14 reviews 14 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 9, 2012

The one good thing about the room was the bed was excellent. It was quite hard (but I like beds that aren't soft) and very warm. The bathroom was tiny and I had to maneouvre around the door frame to get to the toilet, which wasn't ideal. The restaurant was adequate. evening meal was OK, the breakfast was awful. I... More

Was this review helpful? Yes
rm_cpnottingham, Manager at Crowne Plaza Hotel Nottingham, responded to this review
May 11, 2012

Dear Scootmien, Thank you for your recent review. I was disappointed to read that you did not have a good breakfast experience. I was rather shocked to read your comments as our range and offering for breakfast is something we pride ourselves on. I will certainly pick up your comments with our Head Chef. On a positive point it was... More

England
Senior Contributor
23 reviews 23 reviews
Reviews in 20 cities Reviews in 20 cities
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed May 9, 2012
1
person found this review helpful

Crowne Plaza is an ugly building from the outside but once you've checked in and made your way up the first floor lounge, bar and restaurant area your perception will change. These are spacious open spaces and are good for relaxed meetings. This is also where breakfast is served, a self-service buffet that was constantly being replenished and I did... More

Was this review helpful? Yes
rm_cpnottingham, Manager at Crowne Plaza Hotel Nottingham, responded to this review
May 11, 2012

Dear Hills86, Thank you for taking the time in writing you recent review. I was disappointed to read that when returning to the city you may try another hotel due to the bedroom size and also cost for Wi-Fi. Our bedrooms do differ in size, but we feel that the facilities of the rooms, hotel and the level of customer... More

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Additional Information about Crowne Plaza Hotel Nottingham

  • Nottingham Crowne Plaza
Address: Wollaton Street, NG1 5RH, England
Price Range: $

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Crowne Plaza Hotel Nottingham
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