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Mercure Nottingham City Centre Hotel

George Street | Lace Market, Nottingham NG1 3BP, England
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Mercure Nottingham City Centre Hotel
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Mercure Nottingham City Centre Hotel
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619 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (132)
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London, United Kingdom
1 review
1 of 5 stars Reviewed yesterday NEW

The hotel hides behind it's location as a 'City Centre' property (as if that is unusual for a hotel) for the fact that it has completely in adequate sound proofing in the rooms. As a tacit admission of their deficiencies they even include ear plugs in the rooms. This weekend there was a rock concert outside the door of the... More 

Was this review helpful? Yes
Linforth, Operations Manager at Mercure Nottingham City Centre Hotel, responded to this review

Dear Sir, Thank you for taking so much time to leave so much feedback via multiple channels and for also contacting us directly to discuss your recent stay. As discussed over the phone Nottingham Gay Pride was occurring during the weekend of your stay, not a rock concert. However, I appreciate a number of over enthusiastic pride participants may indeed... More 

Leicester, United Kingdom
Level Contributor
5 reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

I choose this hotel for its central location to all the entertainment. It was perfect. Plenty of bars and restaurants nearby to choose from. The staff were very friendly and polite especially Alexander who was very sensitive to my needs. A real credit to young people and the hotel staff. The room was spacious and clean. The beds were so... More 

Was this review helpful? Yes
Linforth, Operations Manager at Mercure Nottingham City Centre Hotel, responded to this review

Dear Shelly, Thank you very much for your review. I thank you especially for the high praise that you have given Alexander. I can assure you that we certainly do not take Alexander for granted and we are also aware that he is a 'star' for the future. In fact we have recently promoted Alex to the position of Front... More 

St. Andrews, United Kingdom
Level Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed here last night. The hotel itself is in a good location. The room was ok, but fairly small. Unfortunately my room was facing into the middle of the building, which meant there was not only no view, but you look directly into the opposite rooms and you get the significant noise from what I presume is the AC units... More 

Was this review helpful? Yes
Linforth, Operations Manager at Mercure Nottingham City Centre Hotel, responded to this review

Dear Guest, Thank you very much for your review and for finding the time to submit this for the tripadvisor community to read. Like most hotels, we have bedrooms that face various directions of Nottingham as well as some rooms that face into the centre of the hotel which indeed do not come with a view of any particular interest.... More 

Croston, United Kingdom
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

I've stayed here a few times. Even the smaller rooms are very nicely turned out - quality fixtures. Feels much higher quality than other hotel chains at similar prices. Larger rooms are more of the same, more room and bigger TV. Every time I've been the rooms have been very clean. Breakfast good quality food (didn't eat in restaurant in... More 

Was this review helpful? Yes
Linforth, Operations Manager at Mercure Nottingham City Centre Hotel, responded to this review

Dear Laurence, Thank you so much for taking the time to submit such a wonderful review. It really is a pleasure to receive such high praise from you. The team and I are certainly never complacent with our service and understand from time to time we may slip up so it really is a joy to read that we got... More 

Cambridgeshire, United Kingdom
5 of 5 stars Reviewed 6 days ago NEW

My 12 year old daughter and I stayed in this hotel, having travelled up to Nottingham for my sons graduation. The hotel is within a beautiful building, with character and hence therefore doesn't fit with the layout of soulless concrete blocks, in which I personally prefer not to stay. The hotel offers different room sizes, we stayed in a city... More 

Was this review helpful? Yes
Linforth, Operations Manager at Mercure Nottingham City Centre Hotel, responded to this review

Dear Michaela, Thank you so much for your wonderful review. To read your review really does remind me of why I got into the industry. All the team and myself ever hope for is for our guests to enjoy their stay as much as you and your daughter did while recently with us. It really is lovely to read that... More 

Bucharest, Romania
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Mercure, city center, nice reviews – this is how we picked-it up initially, it was three years ago when we accompanied our son for his start at Nottingham University. Here is what we found: great personnel, a building with personality and style, a bar with a fireplace – perfect before the bedtime, comfy and clean rooms, a very rich and... More 

Was this review helpful? Yes
Linforth, Operations Manager at Mercure Nottingham City Centre Hotel, responded to this review

Dear Sir / Madam, May I firstly take this opportunity to thank you for finding the time to submit this review. Secondly, thank you so much for your kind words. There really is no bigger compliment any guest can give us than to continue to return and stay with us again and again. To ready that we have been your... More 

Wigan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We booked the hotel for a weekend City break, the hotel is in a perfect location for the shops, bars and castle, the room was fresh and very clean, nice shower and bathroom, the hotel is a lovely old building with a beautiful central wooden staircase The staff were very friendly and helpful, we arrived early but our room was... More 

Was this review helpful? Yes
Linforth, Operations Manager at Mercure Nottingham City Centre Hotel, responded to this review

Dear Sir, Thank you so much for your review and for using your precious time to submit it. I am truly delighted to read that you had such an enjoyable stay. It is even more of a joy to read that you found our staff to be friendly and helpful. Our hotel is the most centrally located of all hotels... More 

United Kingdom
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

We were very happy with Suite 503. The hotel is lovely, breakfast was yummy & all the staff we spoke to were friendly & helpful. The location is ideal & we weren't disturbed by bar noise despite it being the weekend. We will definitely stay again!

Was this review helpful? Yes
Linforth, Operations Manager at Mercure Nottingham City Centre Hotel, responded to this review

Dear guest, Thank you very much for your wonderful review and for finding the time to submit it for the tripadvisor community to read. It really is very much appreciated. The team and myself are delighted to read you had such an enjoyable stay. I am also pleased that you found our location to be perfect for all of your... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

First, let me say I loved the quiet and privacy of my room, and most - but not all - of the reception and room service staff were very courteous, kind, professional and accommodating. The food in the restaurant, and from room service, was really well done. The decor in the rooms is lovely and the air conditioning is a... More 

Was this review helpful? Yes
Linforth, Operations Manager at Mercure Nottingham City Centre Hotel, responded to this review

Dear Guest, Thank you so much for your thorough review. Reviews like yours certainly provide us with all of the information we require to be able to assess and improve ourselves in every way possible. For this I thank you. I am delighted that you have found your room to be comfortable, especially our beds. I would now like to... More 

Dublin
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Good hotel in great, central location. Contemporary furnishings, everything supplied. Rooms a bit dark, due to nature of the building (an old building, converted) and lobby small (only two chairs) but otherwise lovely. Great breakfast (strawberries very welcome!), very good coffee. Happy to recommend it and will stay there next time I'm in Nottingham.

Was this review helpful? Yes
Linforth, Operations Manager at Mercure Nottingham City Centre Hotel, responded to this review

Dear Guest, Thank you so much for your review and for finding the time to submit it. I am so pleased to read that you loved our old yet beautiful hotel as much as we do. Having been built in 1822 we have restored and refurbished it very lovingly to make it the beautiful hotel that it is today. Admittedly... More 

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