We stayed at the Mercure for one night in February 2012. This hotel is first class, and a luxury standard for circa £100. From the moment we arrived, the hotel staff were friendly and chatty, and also very helpful and informative about the local area. The room was excellent and the bar staff were much obliging and friendly even though...
More
Excellent value hotel. The place was immaculately clean, great location for FM arena, helpful and friendly staff. We found the room really quiet and the bed very comfortable. The thermostat for the room worked perfectly as we can't bear a hot hotel room. All for a great price. We didn't stay for breakfast as we met family elsewhere. Can't fault...
More
Thank you so much for your kind comments about your stay. We’re so pleased to hear that we ticked all the boxes during your time in Nottingham – what a lovely compliment for the team!
We look forward to welcoming you back again when you’re next in the city
Kind regards
Tamsin Jackson
General Manager
More
We chose this hotel for its close proximity to the Trent FM Arena where we had tickets to see Snow Patrol.
The hotel staff were welcoming and friendly, The room was small (standard double) but the furnishings and fittings were high standard.
Full English breakfast was buffet style, very good and well presented buffet and staff very helpful.
I would...
More
Thank you for taking the time to post this review, we’re pleased that you enjoyed staying with us so close to the Arena. As many visitors have found, we do have a range of bedrooms in all different sizes but we’ve packed the same high level of decor and amenities into every one of them - large or small.
Chef...
More
Stayed here with a friend between 27-30th of Jan 2012, i'd read other reviews and though this was the best value and quality hotel in my price range ( £125 for 3 nights for 2 people ).
Unless you knwo where this hotel is it can be a bit of a trek getting to it, the train and bus stations...
More
Thank you for taking the time to post such a detailed review, including some great advice for people travelling to our hotel.
We are a little bit confused about your comments regarding internet pricing as we took the decision in December to provide this service complimentary for all of our guests. I’m sorry if this was not communicated clearly when...
More
I have stayed at this hotel three times now and on each occasion have been delighted by the level of service offered by the friendly and efficient staff.
Travellers should be aware that because the building has been sensitively renovated, the characteristics of the rooms vary. I have stayed in Executive rooms each time: on trip one, both room and...
More
Thank you for taking the time to leave such lovely feedback. As a frequent visitor, you have discovered that we have a huge variety of rooms (of all shapes and sizes) and I’m pleased that you have now found your favourite.
Adrian and Emma were also very happy to read your comments and it’s lovely to know that their customer...
More
A single, female traveller, I recently spent one night in the Nottingham City Centre Mercure. What a lovely hotel! There was no problem with my early arrival and check-in and all the staff I encountered, from bar to reception, were extremely polite and helpful. The two ladies serving breakfast were exceptionally friendly and couldn't do enough to help.
My room...
More
We’re so pleased that you enjoyed your stay and thank you for taking the time to write such a lovely review. It’s great to hear your comments about the team and our breakfast ladies were very happy to get a special mention!
As you say, we do not have our own car park but we have negotiated discounted rates for...
More
Stayed one night for a short break and loved the hotel all the staff are friendly and the breakfast is spot on.
We could all find fault with something but you will be hard pressed to find it here
More
Thank you for your comments about your stay at our hotel. The team are very pleased to hear that you had a lovely short break with us - and Chef is very happy to have breakfast described as ‘spot on’ (its the most important meal of the day!)
We look forward to welcoming you back on your next stay with...
More
After finding hotel online and liking the look of and reviews, we decided to come for a well earned new year break! Firstly online directions to get to the hotel are in a restricted area which we knew as we approached this but we weren't informed before ( beware as fines apply) when we got to restricted area rang hotel,...
More
I’m truly sorry to read the comments about the service that you felt you experienced during your stay with us. We’re far more used to receiving compliments rather than complaints about the team here – however first impressions and consistency count and I thank you for taking the time to post your feedback to help ensure we get it right...
More
I saw New Year in staying here for 3 nights. I still can't fault this hotel.
I have read some other reviews and obviously everyone is entitled to their opinion but I think some of them are petty. The views on the bathroom light I don't claim to understand. I didn't have a problem. As for Fletcher Gate car park...
More
What lovely comments – thank you for returning to stay with us.
Jonathan (our delightful barman) was so happy to see he’d been mentioned by you here – we agree, he truly is an asset to our team and its great that you have taken the time to leave your comments in recognition of the customer service you experienced.
We...
More
540 Reviews
529 Reviews
