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Mercure Nottingham City Centre Hotel

Certificate of Excellence
George Street | Lace Market, Nottingham NG1 3BP, England
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Mercure Nottingham City Centre Hotel
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Mercure Nottingham City Centre Hotel
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559 reviews from our community

Traveler rating
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    98
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (120)
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Northallerton, United Kingdom
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Stayed in one of the suites. Spacious room on floor 5 with a large bathroom. Nespresso machine in the room as well as aircon, a small fridge & decent sized TV . Bed was very comfortable and even though its located near the city centre (and opposite a night club) it was very quiet in the room. Staff were very... More 

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2 reviews
4 of 5 stars Reviewed 1 week ago

Finding this hotel was a nightmare, once we found it getting to the car park was even worse, despite that when we arrived at the hotel the staff was very friendly and check in was quick, hotel was lovely and very clean, room was small but enough for one nights stay, you get ear plugs at the side of the... More 

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Linforth, General Manager at Mercure Nottingham City Centre Hotel, responded to this review

Hi Stacey, Thank you for finding the time to write your review, it is always appreciated when guests leave feedback. Nottingham’s one way system can be very challenging; we do recommend parking before coming to the Hotel to avoid (as much as possible) going around it. The only sure way to get around the system if you have never visited... More 

Lincoln, United Kingdom
Contributor
15 reviews 15 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Stayed for 2 nights with another couple last year. The location is what makes the hotel, it us right in the centre of Nottingham and so you can walk everywhere. Car park is a couple of mins walk. Overall it is clean, staff friendly and rooms comfy, although on the small side.

Was this review helpful? Yes
Linforth, General Manager at Mercure Nottingham City Centre Hotel, responded to this review

Dear Guest, Thank you very much for your feedback it always greatly appreciated. I am so pleased to read that you enjoyed your time with us in Nottingham; we really are in the heart of the City Centre making it the perfect location for enjoying the local amenities. We very much hope you will be staying with is again in... More 

Cardiff, United Kingdom
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

My husband & I stayed here for a weekend concert at the capital fm arena, we were greeted by helpful friendly reception staff who were very welcoming! Our room was quite small but very comfortable, very clean & modern. There was alot of noise in the night from the hustle & bustle of outside but its a very central hotel... More 

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Linforth, General Manager at Mercure Nottingham City Centre Hotel, responded to this review

Hello Leah, Firstly, thank you so much for finding the time to submit a review. This is very much appreciated. Secondly, thank you for such a wonderful review. I am delighted to read that you found our reception team to be welcoming upon check in. I know this is something which is to be expected but we are not ones... More 

Wolverhampton, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

My Wife and I stayed for one night to sample Nottingham's night life and shopping facilities. The Lace Market multi storey parking is local to the Hotel, being a 2 minute walk and hotel reception will discount the 24 hour charge of £14.00 to £10.00. On arrival we were greeted with a free upgrade to a larger room, not really... More 

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Linforth, General Manager at Mercure Nottingham City Centre Hotel, responded to this review

Hello Alan, Thank you so much for your wonderful review and for finding the time to submit this to us. It really is a pleasure to read such a wonderful review, especially when I can see that a guest has truly appreciated the history of our ( almost ) 200 year old hotel. You are also very welcome with regards... More 

Boston, England, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Booked here for the second time in order to see a show and I was not disappointed. There was a very slick and friendly check-in and a welcoming room with tea/coffee and biscuits which (for once) was not overheated! Excellent shower with simple controls (one for temperature and one for flow) and the breakfast was one of the best I... More 

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Linforth, General Manager at Mercure Nottingham City Centre Hotel, responded to this review

Hello Richard, Thank you so much for the review about your recent stay with. An especially big thank you for enjoying your first stay with us so much you chose to come back and stay with us again. This really is the biggest complement and thanks any of our guests can give to us, coming to stay again. The team... More 

West Midlands, United Kingdom
2 reviews
3 of 5 stars Reviewed 1 week ago

The room: very clean and nicely furnished. Complimentary mini-bar (but just soft drinks) and complimentary nespresso machine also provided, comfy bed, robes and quite cosy all round. On the downside, the heater was barely functional and arctic overnight temperatures resulted and the other gripe was that it overlooked a side street frequently used by drunken students - which explains the... More 

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Linforth, General Manager at Mercure Nottingham City Centre Hotel, responded to this review

Dear guest, Thank you so much for finding the time to submit your review. I do apologise that the selection of channels available were not sufficient for you and that the heating within your bedroom did not heat the room up to your desired temperature. Each room is fitted with a dual heating and air-conditioning unit and each room is... More 

England
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The first room we were allocated was on a corridor which was in the process of being redecorated and there was decorator's equipment and dust sheets on the corridor and the smell of paint was strong. We returned to the desk and were allocated another room, this time a very small room. By now we were in a hurry to... More 

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Linforth, General Manager at Mercure Nottingham City Centre Hotel, responded to this review

Dear guest, Thank you so much for submitting a review to us about your recent stay. I am sorry to hear that our previous apology to you via email didn't seem to be enough of an apology as we had hoped it would be. You are correct in saying that no refund was offered for the issues you have mentioned.... More 

Woodbridge, United Kingdom
Top Contributor
54 reviews 54 reviews
11 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel is situated in a very convenient location and the car park is literally a stone throw away as is the city centre and attractions including FM Arena which we visited for Morrissey concert. Due to its location it is of course subject to noise at weekends but it was expected and accepted as being worth enduring. What really... More 

Was this review helpful? Yes 1
Linforth, General Manager at Mercure Nottingham City Centre Hotel, responded to this review

Dear Guest, Thank you very much for your review and for finding the time to submit this to us. I am so pleased to read that Mercure Nottingham Centre ticked so many boxes for you during your stay with us. The Hotel is in a prime location with some wonderful amenities close by; as you have said we can be... More 

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