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Mercure Nottingham City Centre Hotel

4.0 of 5 George Street | Lace Market, Nottingham NG1 3BP, England
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Certificate of Excellence 2014
Mercure Nottingham City Centre Hotel
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Mercure Nottingham City Centre Hotel
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542 reviews from our community

Traveler rating
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    93
    23
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars NEW via mobile

Pleasant receptions. Brilliant location. Everything was spot on. The hotel is refurbished so everything looks cleaned and stylish. The breakfast was very tasty and served in a nice lounge. There is a nice bar too. We will definitely stay again and recommend to our friends. Thank you.

Was this review helpful? Yes
Linforth, General Manager at Mercure Nottingham City Centre Hotel, responded to this review

Dear Misha, Thank you so much for the wonderful review and for finding the time to submit this to us. The team and I can honestly never wish for anything more than to hear feedback like this. It is so important to us that our guests enjoy their stay with us. A compliment can never come bigger than hearing you... More 

Contributor
15 reviews 15 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

My Mrs surprised me and took me here for my birthday for a couple of nights away. I was pleasantly surprised at how big the room was and how comfortable we were. The reception staff were very friendly... as we're the room service staff. Thank you for a wonderful night and a great time! Very clean. Very nice.

Was this review helpful? Yes
Linforth, General Manager at Mercure Nottingham City Centre Hotel, responded to this review

Dear Guest, Thank you very much for your review. We are so pleased and indeed honoured that your partner chose our hotel for this very special occassion. I am also delighted to read that you enjoyed your stay with us. I very much hope you managed to make the most of your stay with us and were able to enjoy... More 

Mansfield, United Kingdom
Senior Contributor
29 reviews 29 reviews
17 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I visited the Mercure hotel in Nottingham in February 2015 for a single night. It is conveniently located in the Hockley area close to the city centre nightlife area. First impressions were good - friendly and efficient check-in, smart and well appointed public areas and the room looked newly refurbished, well equipped and smart. A few small negatives - when... More 

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Linforth, General Manager at Mercure Nottingham City Centre Hotel, responded to this review

Dear guest, Thank you so much for your thorough and valuable feedback. I am extremely pleased to read that you enjoyed your stay with us. With regards to being able to operate the lighting in the bedroom, we would always ask any guest who experiences any issues to call our dedicated phone line ( available 24 hours ) so we... More 

Lincoln, United Kingdom
Top Contributor
71 reviews 71 reviews
28 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 1 week ago

During my recent stay at the Mercure Hotel Nottingham (formerly The George Hotel) I was allocated a single room.I had previously informed the Hotel that I have mobility issues. It was not fit for purpose... After enquiring at the reception and hearing a poor staff response to a young couple trying to check-in,I was treated no better.... I chose to... More 

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Linforth, General Manager at Mercure Nottingham City Centre Hotel, responded to this review

Dear Guest, Thank you very much for your review and for finding the time to submit this to us. I am very sorry to read that we failed to meet your needs and honour the request you made to us. I sincereley hope that we are able to have the opportunity to rectify this and be provided with a second... More 

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stayed at the Mercure Nottingham City Centre Hotel last weekend and found it to have a great central location, near to all the shops and restaurants! Our room was clean, spacious and modern - with the coffee machine being an appreciated extra!! The staff were always friendly and helpful (do ask them for some restaurant recommendations - they pick... More 

Was this review helpful? Yes 1
Linforth, General Manager at Mercure Nottingham City Centre Hotel, responded to this review

Dear Guest, Thank you so much for spending some of your valuable time to provide us with your feedback. For this alone we are already extremely grateful. I am delighted to read that you enjoyed the 'extra items' found within your privilege room type. The nespresso machine can be found in all of our privilege rooms and suites along with... More 

Lincolnshire
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

We chose the Mercure for our valentines trip away. It looked quite luxurious. We arrived to a really lovely girl who offered to put our bags in the cloakroom while we wandered around Nottingham until check in at 3pm. This was greatly appreciated! The room we chose was not the smallest room on offer but we weren't thrilled with it... More 

Was this review helpful? Yes 1
Linforth, General Manager at Mercure Nottingham City Centre Hotel, responded to this review

Dear Megan, Thank you so much for finding the time to provide us with your feedback. It is feedback like this that enables us to learn and indeed grow so we can improve our service and offering. Your observation with regards to the bed is correct. The vast majority of hotels these days operate in a way where the mattress... More 

Nottingham, United Kingdom
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Just had a lovely stay at this Hotel, excellent location very close to shops, bars, restaurants & attractions. We were given a free room upgrade on arrival, the room was lovely, large double bed, nice bathroom, tea/coffee & biscuits in room. We were expecting a standard basic type hotel but were pleasantly surprised, the Hotel used to be The George... More 

Was this review helpful? Yes
Linforth, General Manager at Mercure Nottingham City Centre Hotel, responded to this review

Dear Guest, Thank you so much for taking the time out to provide us with your feedback. I am delighted to see you found our extremely central location to be to your liking. We are surrounded by multiple shops, bars and restaurants so are ideally located for those who do not want to have to venture to far to be... More 

London, United Kingdom
Contributor
12 reviews 12 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The room was upgraded as the lift was not working. Bed was two singles atached to each other rather than a double or king size. Staff were realy helpful and friendly. Free wifi but breakfast was £10 extra so opted for a local place. Nottingham has really upped its game in the last 18 months for great cafes etc so... More 

Was this review helpful? Yes
Linforth, General Manager at Mercure Nottingham City Centre Hotel, responded to this review

Dear Guest, Thank you for finding the time to write your review. I was pleased to read that you mostly enjoyed your stay with us at the Mercure Nottingham Centre. It is always lovely to see positive comments regarding staff and to see that the facilities are appreciated. As we are in the heart of the City Centre we are... More 

Bristol, United Kingdom
Contributor
12 reviews 12 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel purely based on it's location close to the Capital FM arena and I did not have any particularly high expectations for the hotel or its surroundings. On both counts I was very pleasantly surprised. The hotel reception was not busy when we arrived and we were greeted by a friendly receptionist and able to check-in... More 

Was this review helpful? Yes
Linforth, General Manager at Mercure Nottingham City Centre Hotel, responded to this review

Dear Guest, Thank you for finding the time to write your review. I was delighted to read that you enjoyed your stay with us at the Mercure Nottingham Centre. It is always lovely to hear positive feedback regarding the staff and that the rooms are pleasant. We hope to have the opportunity to welcome you to the hotel again in... More 

Milton Keynes, United Kingdom
Contributor
16 reviews 16 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We had a lovely one night stay here in early January, lovely large room, excellent location and very helpful staff. Great breakfast in bed only thing which would have made it better was a bath in the room but it was a lovely bathroom with an excellent shower

Was this review helpful? Yes
Linforth, General Manager at Mercure Nottingham City Centre Hotel, responded to this review

Dear Guest, Thank you for finding the time to write your review. I was delighted to read you enjoyed your stay with us at the Mercure Nottingham Centre. We do have a limited selection of rooms with baths; however we do our best to accommodate when guests request one. We hope to have the opportunity to welcome you to the... More 

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Additional Information about Mercure Nottingham City Centre Hotel

Address: George Street | Lace Market, Nottingham NG1 3BP, England
Location: United Kingdom > England > Nottinghamshire > Nottingham
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Nottingham City Centre Hotel 4*
Number of rooms: 76
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Also Known As:
Nottingham Comfort Inn
Comfort Inn Nottingham
Hotel Style:
#5 Luxury Hotel in Nottingham
#8 Romantic Hotel in Nottingham

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