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Mercure Nottingham City Centre Hotel

Certificate of Excellence
George Street | Lace Market, Nottingham NG1 3BP, England
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Mercure Nottingham City Centre Hotel
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Mercure Nottingham City Centre Hotel
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567 reviews from our community

Traveler rating
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    100
    26
    23
See reviews for
46
240
36
121
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (121)
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Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 6 days ago NEW

I stayed at this brilliant little hotel on a weekly basis for over 5 months...and I loved it! The staff are SO friendly, and that to me, was worth more than a large room or spa facilities. Although it takes a team to run such an establishment, I would loke to specifically call out James (my buddy at breakfast), who... More 

Was this review helpful? Yes
Linforth, General Manager at Mercure Nottingham City Centre Hotel, responded to this review

Dear Jessica, Thank you so much for your review and for taking the time out of your day to submit it to us. I am so delighted to read that you find Mercure Hotel Nottingham to be a 'Home away from home'. This really is one of the best and biggest compliments we could possibly receive on top of the... More 

Wiltshire, UK
Top Contributor
79 reviews 79 reviews
22 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed 1 week ago

I have visited this hotel before (on business) and was quite looking forward to a return visit to Nottingham and booked several weeks in advance via my Hotels.com account. All seemed ok and my confirmation said that my booking was "guaranteed" with payment to be taken "on the day" of my visit. Unfortunately for me, my credit card expired after... More 

Was this review helpful? Yes
Linforth, General Manager at Mercure Nottingham City Centre Hotel, responded to this review

Dear Mr. Smart, Thank you very much for your review and for taking the time to submit this feedback for us. I am fully aware of the situation with regards to your email. As correctly mentioned in your review, unfortunately many reservations are made with credit / debit cards with no funds upon them and indeed fraudulent cards. It is... More 

Yorkshire Lass
Senior Contributor
49 reviews 49 reviews
27 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Really super historic hotel in a good situation for visiting Nottingham but the catering really lets it down. Food is OK [just] - i.e. average short order + microwave + assembly but really out of kilter with the building.

Was this review helpful? Yes 1
Linforth, General Manager at Mercure Nottingham City Centre Hotel, responded to this review

Dear Sir / Madam, Thank you for your review. I am delighted to read that you found so many positives during your stay. I will certainly pass on your feedback to the team here at Mercure Nottingham. I am however sorry to see that we fell short of your expectations with regards to our food offering. I will sit down... More 

London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

The hotel location is great although you may need to use the provided ear plugs if you want to sleep Friday and Saturday nights; everything else was poor. Housekeeping did not provide the right coffee or soap, staff at breakfast were very rude to one member of our party; overall bad value for money. Then when we checked out they... More 

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Moscow, Russia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We normally stay at cheapest hotel, closest to where we are going on the night. This was the closest and by far the best cheap(ish) hotel we've stayed in. Paid for the smallest room inc breakfast and were upgraded to a suite at check in. Staff friendly, place was v.clean and the location is brilliant if you are having a... More 

Was this review helpful? Yes 1
Linforth, General Manager at Mercure Nottingham City Centre Hotel, responded to this review

Dear Sir / Madam, Thank you so much for your review. I am delighted to see you enjoyed the complimentary upgrade we gave you. It is also a delight to read the positive comments on our hotel and especially our staff. I will be sure to pass on your comments. I very much hope I have the pleasure of welcoming... More 

Bristol, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We booked late and got a double room in the city centre for £65 so that has to be borne in mind. Parking is a little distance from the hotel, but as a city centre hotel this was expected. When we arrived no one was at the front desk. There was no bell or phone to ring to get assistance... More 

Was this review helpful? Yes 1
Linforth, General Manager at Mercure Nottingham City Centre Hotel, responded to this review

Dear Guest, Thank you very much for your review and for finding the time to submit this to us. I am very pleased to read that you managed to get a room within Nottingham city centre so late in the evening and didn’t have to travel so late in the day. We have four room categories all varying in shape... More 

Nottingham, United Kingdom
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel was fantastic! The staff was really welcoming and nice, especially Giovanni, the italian. I really liked the atmosphere and the fact that there was a kettle to make tea in the suite. The toilet was amazingly clean. One thing I would say is that the city pad was a bit small, I stayed with my partner and we... More 

Was this review helpful? Yes 5
Linforth, General Manager at Mercure Nottingham City Centre Hotel, responded to this review

Dear Guest, Thank you so very, very much for your review and for finding the time to submit this to us. I am delighted to read such wonderful comments regarding the hotel and staff! Giovanni has been working with us for several months now and seems to be making a lasting (positive) impression on our guests. The ‘city pad’ is... More 

north east england
Senior Contributor
46 reviews 46 reviews
32 hotel reviews
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed 3 nights in march. Room comfortable, well equipped and clean. Bathroom badly ventilated causing large damp patch on ceiling. Breakfast plenty full & kept well stocked. Staff friendly but a bit too eager at clearing plates, whipping it away while still chewing last mouthful & not allowing chance to go for more if that's what you chose to do!... More 

Was this review helpful? Yes
Linforth, General Manager at Mercure Nottingham City Centre Hotel, responded to this review

Dear Guest, Thank you very much for your review and for finding the time to submit this to us. Firstly I am very pleased you found the comfortable and clean and that it met your needs whilst in Nottingham. Whenever we become aware of any maintenance issue we aim to get them resolved as efficiently as possible. It is wonderful... More 

Northallerton, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed in one of the suites. Spacious room on floor 5 with a large bathroom. Nespresso machine in the room as well as aircon, a small fridge & decent sized TV . Bed was very comfortable and even though its located near the city centre (and opposite a night club) it was very quiet in the room. Staff were very... More 

Was this review helpful? Yes 2
Linforth, General Manager at Mercure Nottingham City Centre Hotel, responded to this review

Dear Guest, Thank you very much for your review and for finding the time to submit this to us. I am delighted to read you enjoyed your stay with us, and that you were able to book in to one of our suites. These are our most spacious rooms and it seems this had everything you required to be able... More 

2 reviews
4 of 5 stars Reviewed 5 weeks ago

Finding this hotel was a nightmare, once we found it getting to the car park was even worse, despite that when we arrived at the hotel the staff was very friendly and check in was quick, hotel was lovely and very clean, room was small but enough for one nights stay, you get ear plugs at the side of the... More 

Was this review helpful? Yes
Linforth, General Manager at Mercure Nottingham City Centre Hotel, responded to this review

Hi Stacey, Thank you for finding the time to write your review, it is always appreciated when guests leave feedback. Nottingham’s one way system can be very challenging; we do recommend parking before coming to the Hotel to avoid (as much as possible) going around it. The only sure way to get around the system if you have never visited... More 

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