Even though my wife and I stayed last year, I thought I would see what other travellers thought. They all reported the same problems as we experienced. We booked 2 nights but could only stay 1 ! We left on the basis that a further nights stay could be a health hazard. I complained to the young girl on reception,... more

I stayed here for 2 nights but I will not be going back as it is not very clean. Booking in was difficult enough as I had to go looking for someone to book me in. When I got to my room there was no coffee or a teaspoon, again I had to play hunt the staff to get items.... more

This place wasn't the greatest, but it was ok for a one night stop-over while exploring Hadrian's Wall. THe rooms were shabby and need some decor upgrades. For the most part, the room was clean exept for the mold between the shower wall tiles. If it is being cleaned every day there is no reason there should be mold. The... more

I had already booked two nights here before reading the review written last year by a Tripadvisor. I won't make that mistake again and will check the reviews on this site first. Having found the Hotel on another site I believed that improvements and redecoration were taking place and thought that sufficient time had elapsed for them to do this.... more

Whilst visiting Hadrian's Wall, which I would recommend, we stayed in Hexham. Having looked at The Royal hotel website, we booked for 2 nights. It was pretty awful - the bedroom was large, but not particularly clean and somewhat shabby (the bedside lampshade was falling apart, the bath was clean but dull and worn, there were bits of cobweb clinging... more