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Premier Inn Northampton Great Billing / A45

Crow Lane | Great Billing, Northampton NN3 9DA, England
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Certificate of Excellence 2014
Premier Inn Northampton Great Billing / A45
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Premier Inn Northampton Great Billing / A45
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215 reviews from our community

Traveler rating
    96
    69
    30
    15
    5
See reviews for
70
68
4
28
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
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    (215)
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    (49)
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    (63)
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    (59)
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    (44)
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Chippenham, United Kingdom
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Excellent hotel with excellent staff with the added benefit of a restaurant next door which can be reached by walking. Added to that, there are other restaurants in the vicinity, so there is always a choice of dining out.. The only problem is that there is no Lift in the Hotel.

Review collected in partnership with premierinn.com

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Top Contributor
54 reviews 54 reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

If you are used to Premier Inns then this is pretty much like the rest. You get a huge double bed that is quite comfy and a decent sized room. The shower & bath are OK but the bath is very small. Main downside is the attached restaurant/pub which is Fair & Square - I ate on the first night... More

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Suffolk
Contributor
16 reviews 16 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is the second time we have stayed here, first time could not fault but this time we were very disappointed. Stayed in room 44, room needs some TLC and only one plug socket unless you unplug the tv. Room had a strange smell when we arrived which we just assumed was the room smell but then we woke in... More

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Hucknall, England, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

My partner and I stayed here on Friday and Saturday as part of a charity weekend. Heather on the front desk could not have been more helpful if she had tried she gave us the welcome we needed after our journey. Friendly clean and tidy and went over and above to make our weekend a good experience. This is the... More

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Contributor
18 reviews 18 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I've never had such excellent service as I have received in this Premier Inn as I have had over these 2 nights. Especially Heather who is exceptional in delivering fantastic customer service and nothing is ever too much trouble no matter what time. Organised breakfast for everyone even though the restaurant wasn't open. Thank you and will definitely return.

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Leeds, United Kingdom
1 review
2 of 5 stars Reviewed 3 weeks ago

We stayed at this premier inn last weekend as we were going to Silverstone for the touring cars, the Friday night we arrived the hotel looked pleasant with a nice view from the rear over the marina but don't let this fool you, the hotel is average at best and don't get me started on the abysmal service from the... More

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South Yorkshire, United Kingdom
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

i booked this hotel because i went with the kids to silverstone to watch the touring cars and i picked this because on the internet it said the breakfast was at 7 but when i got there the breakfast was 8 on weekends plus on the website you can add the meal deal but as i have stopped at the... More

Review collected in partnership with premierinn.com

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WhitbreadHotels, Online Customer Service at Premier Inn Northampton Great Billing / A45, responded to this review

Thank you for taking the time to review your stay with us. At Premier Inn it remains our main objective to deliver a high standard of customer service and we do apologise that on this occasion we failed to achieve this. Please be assured that your feedback is very important to us as we endeavour to improve standards and meet... More

1 review
5 of 5 stars Reviewed 3 weeks ago

Stayed here for one night for business, Heather on reception was fabulous, nothing was too much trouble and she was friendly and bubbly, she is a true asset to your hotel. Room was as expected clean and comfortable with a view of the lake, I had my evening meal in the attached restaurant, service was good and also friendly.

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Lancaster, United Kingdom
1 review
4 of 5 stars Reviewed 4 weeks ago

Premier Inn is very good. Don't use the attached restaurant for dinner - the service is abysmal (if you're lucky enough to get any service at all). Try the Chinese around the corner instead. Breakfast service is good if there aren't too many people in. If there is a crowd, the one guy serving, who is good, becomes overwhelmed.

Review collected in partnership with premierinn.com

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Derby, United Kingdom
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Although the staff was all very pleasant I thought this hotel is way below Premier Inn standards. The hotel is very tired and in great need of refurbishment. We stayed for one night to attend our son's surprise birthday party that was held at a local venue. The carpets and decor appears shabby and we had a terrible drain like... More

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WhitbreadHotels, Online Customer Service at Premier Inn Northampton Great Billing / A45, responded to this review

Thank you for taking the time to review your stay at our hotel. It really matters to us that our guests enjoy every aspect of their stay. We sincerely apologise that on this occasion our hotel fell far short of your expectations. Your feedback is very much appreciated as it enables us to improve standards. Please be assured that the... More

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Additional Information about Premier Inn Northampton Great Billing / A45

Address: Crow Lane | Great Billing, Northampton NN3 9DA, England
Phone Number:
Location: United Kingdom > England > Northamptonshire > Northampton
Price Range (Based on Average Rates): $
Number of rooms: 60
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Also Known As:
Premier Inn Northampton Great Billing / a45 Hotel Northampton
Hotel Style
#4 Family Hotel in Northampton #7 Romantic Hotel in Northampton

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