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Premier Inn Northampton Bedford Road/A428

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The Lakes | Bedford Road, Northampton NN4 7YD, England
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Rooms from £44
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Premier Inn Northampton Bedford Road/A428
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Premier Inn Northampton Bedford Road/A428
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230 reviews from our community

Traveler rating
    138
    66
    18
    5
    3
See reviews for
55
50
22
56
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
  • All months
    (230)
  • Mar-May only
    (62)
  • Jun-Aug only
    (49)
  • Sep-Nov only
    (71)
  • Dec-Feb only
    (48)
All months
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

As always my stay at a premier inn was comfortable and I got a great nights sleep. What far exceeded my expectations was Kate, the receptionist. I have never received bad service from any of their staff but Kate was so friendly and welcoming with such a genuine smile after driving all day I suddenly felt a little less weary.... More 

Was this review helpful? Yes 1
Karen D, Manager at Premier Inn Northampton Bedford Road/A428, responded to this review

Dear jodie M Thank you for your much appreciated review regarding your stay with us recently. We are so pleased you had a comfortable stay with us. Our lone woman policy is always adhered to and we are proud to help women travelling alone feel a little more safer within their surroundings. I will pass on your comments regarding our... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great place, staff always nice, car park safe for car, great pub and wacky warehouse next door to. Very nice food and great value. Room was nice and clean Hotel very out in open not much around todo. But very enjoyable.

Review collected in partnership with premierinn.com

Was this review helpful? Yes 2
Karen D, Manager at Premier Inn Northampton Bedford Road/A428, responded to this review

Dear Jacciking Thank you so much for your kind feedback regarding your recent stay with us. I will pass on your comments regarding our restaurant next door, and we look forward to welcoming you back very soon Kind regards Karen Reception More 

Henley on Thames, United Kingdom
Top Contributor
52 reviews 52 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Came here with a group for a martial arts tournament and had a great stay. Stayed for one night. Rooms were clean, great shower, bed was really comfortable, and the reception staff were very welcoming and helpful. Was also very good value for money. Would highly recommend.

Was this review helpful? Yes 1
Karen D, Manager at Premier Inn Northampton Bedford Road/A428, responded to this review

Dear Jake S Thank you so much for you're kind feedback regarding you're recent stay with us. We hope that you and you're group did well on your martial arts tournament! I will pass on your very kind comments regarding our welcoming staff and we hope to see you again very soon. Kind regards Karen Reception More 

2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Having stayed at this hotel on a number of occasions, I can only speak highly of the hotel, its location and its staff. The rooms are always spotless and the staff are both welcoming and extremely friendly. Customer service is excellent and on par with any four or five star hotels I stay in when in London. Well done to... More 

Was this review helpful? Yes 2
Karen D, Manager at Premier Inn Northampton Bedford Road/A428, responded to this review

Dear Chris L We wanted to thank you so much for your very kind and positive feedback regarding you're recent stay with us. We are so glad you had a fantastic stay with us, and will pass on to our team members your comments for the excellent customer service that you received. Also, would like to say how happy we... More 

Portsmouth, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I’ve stayed at the hotel a few times while on business and I can say each morning I have felt relaxed and ready to start the day. Although some rooms face the main road, the triple glazing keeps the noise at bay giving a peaceful and restful night. The staff have always been incredibly attentive, helpful, and friendly. The rooms... More 

Review collected in partnership with premierinn.com

Was this review helpful? Yes 1
Karen D, Manager at Premier Inn Northampton Bedford Road/A428, responded to this review

Dear ChrisSmith116 Thank you so much for you're very kind feedback regarding you're recent stay with us. We are so pleased you had a wonderful stay with us and for mentioning the adjoining restaurant which i will happily pass on to the manager and his team for the excellent service you received. More importantly, we are so glad you had... More 

London
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

A comfortable and quiet room at a good price - all worked well for an overnight stay. I arrived late after a conference, and the receptionist was very friendly and helpful. The bed was very comfortable - sadly no hairdryer as the room was in the process of being refurbished, but a minor inconvenience.

Review collected in partnership with premierinn.com

Was this review helpful? Yes 1
Karen D, Manager at Premier Inn Northampton Bedford Road/A428, responded to this review

Dear patriciaD9113DM, Thank you so much for your kind feedback regarding you're recent stay with us. We strive to maintain the best service for our guests so that they have a warm, welcoming arrival and more importantly, a great nights sleep with us. We hope to welcome you back soon. Kind regards Karen Reception More 

Northampton, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We love Premier Inns, the one called "The Lakes" is so clean and comfortable; and the food is excellent. The staff are very friendly and helpful, and the hotel is not too far from the town centre.And not too far from the countryside, Milton Keynes and Woburn Saffari Park.

Was this review helpful? Yes 1
Karen D, Manager at Premier Inn Northampton Bedford Road/A428, responded to this review

Dear JennyWren121446 Thank you so much for your kind review regarding your recent stay with us. We are delighted that you had two restful nights with us. We hope to see you again very soon and to welcome you back to Bedford Road in the very near future. Karen Reception Northampton Bedford Road More 

2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Staff always welcoming and helpful, I stay regular for business use as near my office. The staff now now me by first name making my stay more personal. I would be happy to say here when not on business.

Review collected in partnership with premierinn.com

Was this review helpful? Yes 2
Karen D, Manager at Premier Inn Northampton Bedford Road/A428, responded to this review

Dear Andrew O Thank you so much for your kind response on your stay with us recently. We hope you come and visit us again soon so we can welcome you back. From us all at Premier Inn Northampton Bedford Road More 

wisbech
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Stayed on Saturday night on our way back from holiday. Usually stay in a Travelodge but thought these were supposed to better so gave it a go. There was noise transmission from the room above which I didn't expect from a building like this (I am a timber frame designer with 30 years experience). I kept hearing a clicking during... More 

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Karen D, Manager at Premier Inn Northampton Bedford Road/A428, responded to this review

Dear g9ern I am very sorry to hear of your experiences whilst staying with us recently. We strive to provide the best service to ensure our guests are happy at all times. I will pass on all comments to the pub/restaurant next door and please be assured that all of your comments will be taken up with our staff members... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 13, 2015 via mobile

I came In with severe back pain as a single occupancy. I was greeted by the night receptionist Jamie who was a great help after my long journey. He assisted me with my check in and carried my bags to my room for me. He also asked if I needed anything else to make my stay more comfortable - service... More 

Was this review helpful? Yes 1
Karen D, Manager at Premier Inn Northampton Bedford Road/A428, responded to this review

Dear twinklestarzzz, Thank you so much for your kind review regarding you're recent stay with us. We strive to provide the best service possible to ensure our guests are happy throughout their stay. I will pass on your comments to Jamie, who im sure is thrilled with your review. We look forward to seeing you again very soon. Karen Reception,... More 

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