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Premier Inn Northampton Bedford Road/A428

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The Lakes | Bedford Road, Northampton NN4 7YD, England
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Premier Inn Northampton Bedford Road/A428
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Premier Inn Northampton Bedford Road/A428
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246 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Hotel is easily spotted from road and well signed. Great customer service at check inn from a gent whos name im not sure of. Was in room 22. Was nice an quite and a relatively large room. Think the bathroom could do with a facelift e.g new tiling.. bed was comfy and there was tea and coffee facilities in the... More 

Was this review helpful? Yes 2
Norwich, United Kingdom
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

As always a great welcome, clean and essentially what you expect from a Premier Inn. As it says on the website this is near a busy road so I was warned. My room was near the road and it was a hot night so it was a case of being too hot or opening the window and getting the noise.... More 

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Lincolnshire
Level Contributor
211 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I stayed here for a week, which gives plenty of time to see the reality of anywhere. Almost all staff were helpful, friendly, and customer focused. My room was at the back of the hotel, with a view over open fields and, in spite of being situated close to a major road, very quiet. The bed provided the comfort that... More 

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Cieux, France
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our second stop at this particular Premier Inn. The hotel was fine (as always), service outstanding and beds very comfortable. Our only niggle was the quality of food now being served in the accompanying pub. Breakfast was its usual high standard (but we understand that Premier Inn still has control of this aspect) - the service was excellent... More 

Was this review helpful? Yes 4
Level Contributor
151 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Tired premises, in need of a refurb, but that said, I had a very comfortable stay. Very friendly staff made my stay all the nicer. Rooms very clean, bed comfy oh so comfy as u come to expect with the prem inn chain. Plenty of free parking. Food provision at the pub/restaurant not nice at all :( staff friendly though.

Was this review helpful? Yes 1
A TripAdvisor Member
1 of 5 stars Reviewed 3 weeks ago

Pros: Clean & fresh bedding and towels. Friendly staff. Cons:An outdated hotel, which needs refurbishment and updating. I paid 85 pounds for a night but think the value should have been between 20-30 pounds. Though apparently clean but poor decor. Limited choice breakfast.

Review collected in partnership with premierinn.com

Was this review helpful? Yes 1
Hale, United Kingdom
Level Contributor
70 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed May 24, 2015

We stayed here on Friday night. Up to Premier Inns good standard. Clean, comfortable bed, quiet, friendly staff, near the motor way & fantastic value. We availed of the breakfast option, which was good value. There is even a playground outside the restaurant, which my 3 year old loved.

Was this review helpful? Yes 3
Karen D, Manager at Premier Inn Northampton Bedford Road/A428, responded to this review

Dear NicolaJ We are so pleased you had a fantastic stay with us. Thank you for your very kind comments regarding your stay. We hope to welcome you back again soon. Karen Northampton Bedford Road More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 23, 2015

Super reception staff, lovely clean room, amazing bed, extremely comfortable, everything was top notch! A big thank you to the Premier Inn Bedford Road staff! Equally good was the Fayre & Square pub next door where breakfast was served. Excellent cooked breakfast and a good selection of fresh juices, toast etc. All round perfect stay!!

Was this review helpful? Yes 2
Karen D, Manager at Premier Inn Northampton Bedford Road/A428, responded to this review

Dear SandyshAttleborough Thank you for the lovely comments regarding your recent stay with us. I will pass on your comments to our reception staff and also to the restaurant staff next door. We hope to see you again very soon. Kind regards Karen Northampton Bedford Road More 

Attleborough
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 19, 2015

We have just returned from a 3 night stay and this hotel far exceeded our expectations. Good parking. Room was really clean with a view overlooking fields. Not at all noisy and all the staff were really friendly and helpful. Particular thanks to Kate. Would not hesitate to recommend this place to friends and family. We will certainly return.

Was this review helpful? Yes 4
Karen D, Manager at Premier Inn Northampton Bedford Road/A428, responded to this review

Dear Rose N, Thank you for your very kind comments regarding you're recent stay with us and are so pleased youre experience was a positive one. I will pass on your comments to our Kate, who will be thrilled to hear you had a pleasant stay. Kind Regards Karen Northampton Bedford Road More 

Stroud, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 13, 2015

We were having trouble finding the hotel due to being new to Northampton so we rang the hotel to see if anyone could help us and Karen who was on reception was able to relay step by step directions for us. As if that was not enough, when we came to leave the next day, Karen had printed out directions... More 

Was this review helpful? Yes 2
Karen D, Manager at Premier Inn Northampton Bedford Road/A428, responded to this review

Dear Yellowleader, Thank you for your very kind words, I remember you both well and Im so glad I could assist you. We hope to welcome you both back to Northampton again soon. Kind Regards Karen Northampton Bedford Road More 

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