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Premier Inn Northampton Bedford Road/A428

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The Lakes | Bedford Road, Northampton NN4 7YD, England
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Premier Inn Northampton Bedford Road/A428
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Premier Inn Northampton Bedford Road/A428
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253 Reviews from our TripAdvisor Community

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Traveler rating
    155
    69
    20
    5
    4
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57
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65
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
  • All months
    (253)
  • Mar-May only
    (72)
  • Jun-Aug only
    (62)
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    (71)
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    (48)
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Essex, United Kingdom
Level Contributor
5 reviews
3 of 5 stars Reviewed 1 week ago

stayed here with my family for one night recently....all the staff were very friendly and the hotel was clean...could do with a refurb soon though I think as it is a bit tired compared to some others but all in all not bad .

Was this review helpful? Yes
Karen D, Manager at Premier Inn Northampton Bedford Road/A428, responded to this review

Dear Richard384 Thank you for your feedback regarding your recent stay with us. We hope that you had a great stay with us and we look forward to welcomingyou back in the future. Kind regards karen More 

Burley in Wharfedale, United Kingdom
Level Contributor
209 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 179 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed for one night on business during a hot spell. The lady on reception was great. Very welcoming, nothing was too much trouble and she never stopped smiling. The hotel itself is a little dated (old style) and would benefit from a make over this year or next. The main positive was the bed which was one of the... More 

Was this review helpful? Yes 1
Karen D, Manager at Premier Inn Northampton Bedford Road/A428, responded to this review

Dear TJBrooke We are extremely grateful for your positive feedback regarding your recent stay with us. Also thrilled that you were satisfied with our comfy beds which if you require any information about, please give us a call directly at the hotel and we will be happy to help you. We look forward to seeing you again very soon. Kind... More 

Leeds, United Kingdom
Level Contributor
36 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed a night at this hotel and we were very happy with it. The lady who checked us in Kate (I think) was so lovely and so friendly especially towards our small children, she spoke to them and she had some colouring in sheets and crayons and very kindly gave some to our children and she was so attentive... More 

Was this review helpful? Yes 2
Karen D, Manager at Premier Inn Northampton Bedford Road/A428, responded to this review

Dear Dee082 Thank you so much for youre kind and positive feedback regarding youre recent stay with us. I will certainly pass on youre wonderful comments about our Kate who im sure will be thrilled. We hope to see you again very soon. Kind regards Karen More 

Tilbury, United Kingdom
Level Contributor
70 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
4 of 5 stars Reviewed 3 weeks ago

What can you say about Premier Inns, they're are basically the same for a reason but even then there a good ones and bad ones. This is a good one. What more can I say. The staff are friendly, the place is easy to find and the breakfast next door was great.

Was this review helpful? Yes 2
Karen D, Manager at Premier Inn Northampton Bedford Road/A428, responded to this review

Dear trooper08 Thank you so much for youre very kind response regarding youre recent stay with us. we are so pleased you had a wonderful stay with us and we look forward to seeing you again very soon. Kind regards Karen More 

Hunstanton, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Cheerful people on reception. Lovely large room (24) comfy settee and very comfy bed. Good breakfast at next door pub. Although very close to a busy road our room was at the back and overlooked a field of cows.

Was this review helpful? Yes 1
Karen D, Manager at Premier Inn Northampton Bedford Road/A428, responded to this review

Dear Jilgranny Thank you for your feedback regarding you're recent stay with us. We are so glad you had a lovely stay. I will pass on your comments about our wonderful check-in staff and so glad you enjoyed our comfy beds. We hope to welcome you back very soon Kind regards Karen More 

Bolton, United Kingdom
Level Contributor
37 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Spent four nights at this Hotel whilst attending the British Grand Prix. Check in was quick, very pleasant staff member as were all the receptionists we met. Room was clean, nice size and the beds were very comfortable. Only complaint was the lack of air conditioning. We stayed during a very hot period and although a fan and a lightweight... More 

Was this review helpful? Yes 2
Karen D, Manager at Premier Inn Northampton Bedford Road/A428, responded to this review

Dear Mike187053 Thank you for your positive response regarding you're recent stay with us. We are so glad you had a lovely stay but the lack of Air conditioning spoilt you're stay. We try our best to maintain a comfortable stay for all of our guests and we apologise if we did not meet those standards on this occasion. We... More 

Padstow, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I had a brilliant few nights here. Amazingly comfortable bed (we are seriously considering buying a super king because of how comfortable it was - it's worth staying there just for the great nights sleep!!!), friendly and helpful staff, great location to the town (although needed a car, but I knew that as I am familiar with the area).

Review collected in partnership with premierinn.com

Was this review helpful? Yes 1
Karen D, Manager at Premier Inn Northampton Bedford Road/A428, responded to this review

Dear Kerri-Powell Thank you so much for your very kind response to you're recent stay with us. We are so pleased you had a great nights sleep with us. we hope to see you again very soon. Kind regards Karen reception More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Hotel is easily spotted from road and well signed. Great customer service at check inn from a gent whos name im not sure of. Was in room 22. Was nice an quite and a relatively large room. Think the bathroom could do with a facelift e.g new tiling.. bed was comfy and there was tea and coffee facilities in the... More 

Was this review helpful? Yes 2
Karen D, Manager at Premier Inn Northampton Bedford Road/A428, responded to this review

Dear Ashley H Thank you for such a great response regarding our magnificent comfortable beds. if you require one for your own home, please let us help you with any enquiry you may have by calling the hotel directly. We are so pleased you had a great nights sleep. We look forward to welcoming you again very soon. Kind regards... More 

Norwich, United Kingdom
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed June 27, 2015

As always a great welcome, clean and essentially what you expect from a Premier Inn. As it says on the website this is near a busy road so I was warned. My room was near the road and it was a hot night so it was a case of being too hot or opening the window and getting the noise.... More 

Was this review helpful? Yes
Karen D, Manager at Premier Inn Northampton Bedford Road/A428, responded to this review

Dear JulianNorwich Thank you for your response regarding you're recent stay with us, please be assured that we do everything we can to try and minimise the heat and the noise aspect for all of our guests that stay with us. Due to no air conditioning within the hotel, its very difficult to keep the noise to a minimum when... More 

Lincolnshire
Level Contributor
214 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
5 of 5 stars Reviewed June 27, 2015

I stayed here for a week, which gives plenty of time to see the reality of anywhere. Almost all staff were helpful, friendly, and customer focused. My room was at the back of the hotel, with a view over open fields and, in spite of being situated close to a major road, very quiet. The bed provided the comfort that... More 

Was this review helpful? Yes 2
Karen D, Manager at Premier Inn Northampton Bedford Road/A428, responded to this review

Dear BigWoo Thank you so much for your feedback regarding you're recent stay with us. we hope you had a wonderful week with us and we look forward to welcoming you again very soon. Kind regards Karen More 

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