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Holiday Inn Express Northampton M1, Jct 15

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Loake Close | Grange Park, Northampton NN4 5EZ, England
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Holiday Inn Express Northampton M1, Jct 15
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Holiday Inn Express Northampton M1, Jct 15
Holiday Inn Express Northampton M1, Jct 15
Holiday Inn Express Northampton M1, Jct 15
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273 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • English first
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English first
  • All months
    (273)
  • Mar-May only
    (76)
  • Jun-Aug only
    (68)
  • Sep-Nov only
    (87)
  • Dec-Feb only
    (42)
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1 review
5 of 5 stars Reviewed 4 days ago NEW

My partner and I stayed here for a couple of days for our 'babymoon' just before our son is due to be born. I booked a double room but was given a twin because they were apparently overbooked on doubles...I discussed this with the staff and they were extremely nice about it and found an accessible room with a double... More 

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Hillsborough
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We found this hotel excellent value for money, included a good range of cereals etc, breads and mini-muffins, fresh fruit which was excellent. If you wanted cooked the only thing was sausages, scrambled eggs and beans which was fine for me although my husband does like a full English. We did not expect anything cooked to be available so this... More 

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Sarah V, General Manager at Holiday Inn Express Northampton M1, Jct 15, responded to this review

Dear Guest, Thank you for your fabulous 5 star review of the Holiday Inn Express Northampton, I was delighted to read your review and that you found the hotel to be of excellent value. I have passed your comments onto the team and Housekeeping regarding the cleanliness standards. I have also noted regarding the shower curtain and this is something... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago

The room itself was fairly clean, slightly dated but ok. Bathroom was clean which is a big point for me, although it did have a funny smell. Had a terrible nights sleep as the air con is so noisy, and you couldn't sleep without it on as it was a very muggy night, and in a tiny room that's a... More 

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Sarah V, General Manager at Holiday Inn Express Northampton M1, Jct 15, responded to this review

Dear Guest, Thank you for your review of your recent stay, we value all our Guest feedback and are always looking at areas to improve. Our Menu changes seasonal and I have passed your comments about the food onto our purchasing team to ensure this is fed back to the supplier. I would also like to apologise that you found... More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

What can I say just average everything was ok nothing more. That said staff were very pleasant. It's a sole less place beds are ok but not great. Breakfast was poor I dread to think what was in the sausages everything cheap cheap cheap. But the cost of the hotel was not cheap. Just stayed in a premier inn of... More 

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Sarah V, General Manager at Holiday Inn Express Northampton M1, Jct 15, responded to this review

Dear Guest, Thank you for your review of the Hotel, I was disappointed to read that you found the Hotel to be sole less and the breakfast to be poor. We are always looking at ways to improve from Guest feedback like yours and therefore I thank you for bringing your comments to my attention. Our Guest feedback is very... More 

Edinburgh, Scotland, United Kingdom
Level Contributor
23 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had a great night here for a whisker under £ 50. Everything was very clean, the bed was comfy and there was even a choice of firm or soft pillows. You're just a spit from the M1 but on a sort of hotel industrial estate which probably keeps the prices competitive, and also means you're not going to be... More 

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Sarah V, General Manager at Holiday Inn Express Northampton M1, Jct 15, responded to this review

Dear Guest, Thank you for your review of your recent stay at the Holiday Inn Express Northampton. I was pleased to read that you found the Hotel to be clean and overall you had a pleasant experience. I enjoyed looking through your photos of the Hotel as these give a true visual of the Hotel and its standards. As we... More 

Dublin, Ireland
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

1. very clean room with crispy linen. 2. very welcoming reception staff. 3. quiet room (240). 4. fresh and lovely breakfast, nothing special, but you can find everything you need. 5. free parking. 6. quick WIFI. 7. we will back for sure. thanks for the management and personnel.

Was this review helpful? Yes 1
Sarah V, General Manager at Holiday Inn Express Northampton M1, Jct 15, responded to this review

Dear Guest, Thank you for the 5 star review of the Holiday Inn Express Northampton. I was delighted to read your comments and that you listed all areas which you liked. I Especially liked the heading "great customer Service" I am extremely proud of my team as they do always try to deliver fantastic service at all times. We look... More 

2 reviews
1 of 5 stars Reviewed 3 weeks ago

Really bad experience... Staff are really rude and evey time we asked about something felt like we were asking for too much! No room service so you will have to go to reception evey time you wanted something! Food is shocker! Didn't even attempt the meal as it looked so bad and also minimum choice on breakfast.. Rooms are small... More 

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Sarah V, General Manager at Holiday Inn Express Northampton M1, Jct 15, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay with the Hotel, I am sorry that you felt your experience to be really bad and am very surprised to have read your comments. As a Holiday Inn Express brand, unfortunately room service is not one of our offerings, however we do allow all of our Guests... More 

Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

We have family in Northampton and we have now visited twice, this was our first stay at this hotel and I will definitely be booking there next time. Depending on where you are going in Northampton I imagine it can be quite tricky as you are on a one way system, we had to do a bit of doubling back... More 

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Sarah V, General Manager at Holiday Inn Express Northampton M1, Jct 15, responded to this review

Dear Guest, Thank you for reviewing your recent stay at the Holiday Inn Express Northampton, I was delighted to read that you found the Hotel to be fantastic. We look forward to seeing you again in the future. Many Thanks Sarah General Manager More 

York, United Kingdom
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was the first time we have stayed at a Holiday Inn Express and we were very impressed. The staff were friendly and efficient, and all areas were clean. Our room was very comfortable and well appointed for this type of accommodation, including air conditioning. It was great value for the price we paid. The complimentary breakfast was a bonus,... More 

Was this review helpful? Yes
Sarah V, General Manager at Holiday Inn Express Northampton M1, Jct 15, responded to this review

Dear Guest, Thank you for your 5 star review of the Holiday Inn Express Northampton, I was delighted to read your comments and very pleased that you found our free WIFI reliable. We look forward to welcoming you back in the near future. Sarah General Manager More 

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

When you are away on business, particularly in such a busy business area as the Northampton triangle you do expect value for money. However you do not expect to be proverbially 'ripped off' either. If I had the energy this diatribe would take hours so I will summarise. First the positives: the room is very clean and the bed linen... More 

Was this review helpful? Yes
Sarah V, General Manager at Holiday Inn Express Northampton M1, Jct 15, responded to this review

Dear Guest, Thank you for your review of your recent stay at the Hotel, I was extremely surprised and disappointed to read your feedback about your stay and would like to you to know that we take all feedback very seriously. I can assure you that it is not our intention to 'rip' any of our Guests off with regards... More 

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