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Holiday Inn Northampton

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Bedford Road, Northampton NN4 7YF, England (Formerly Courtyard)
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Holiday Inn Northampton
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Holiday Inn Northampton
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303 Reviews from our TripAdvisor Community

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Traveler rating
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    11
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
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  • All months
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Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Stayed at Holiday Inn, Northampton. Its a good hotel in good location for city centre access by car. Free car parking is great and rooms are large. The rooms are slightly dated and could do with reburb but this is standard Holiday Inn. Disappointed at rate charged for breakfast, needs to be much lower. Overall is good hotel to stop... More 

Was this review helpful? Yes
Scott R, General Manager at Holiday Inn Northampton, responded to this review

Hello, Thank you for taking the time to post your comments regarding your recent stay with us. You will be delighted to hear we are currently going through a full hotel bathroom refurbishment and comments to date have been very positive. We do hope you will come and visit us again soon in the future, when it will be great... More 

Ipswich
Level Contributor
35 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed for one night at a bargain price and I have to say we were very pleased with everything. Our room was very nice with a lovely new bathroom, lovely comfy bed and pillows, only down side was the air conditioner was too noisy to have on at night. Breakfast was lovely with everything you would want or need,... More 

Was this review helpful? Yes
Scott R, General Manager at Holiday Inn Northampton, responded to this review

Hi Di and Ross, Thank you for taking the time to post your comments regarding your recent stay with us. I am pleased you had a great stay with us and I will pass your kind words on to the team, as it gives them a great boost to know their hard work is appreciated. We do hope to see... More 

London, United Kingdom
Level Contributor
22 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I stayed for just one night on business. Upon my arrival I was checked by Laura and shown to my room. My room was very hot and unfortunately the window handle was broken and I was unable to open the window. I went back to reception to mention this and I was upgraded to an executive suite. Laura didn't have... More 

Was this review helpful? Yes
Scott R, General Manager at Holiday Inn Northampton, responded to this review

Hi, Thank you for taking the time to post your comments regarding your recent stay with us. It was great to read your comments about Laura and the service you received, it certainly does give us all a great boost when we hear back from the guests on how great their stay was. We look forward to looking after you... More 

Exeter, United Kingdom
1 review
1 of 5 stars Reviewed 2 weeks ago

We stayed one Sat night and regretted it. From 10pm until 5am drunken guests swore, shouted and argued outside the main hotel entrance, echoing across the area keeping everyone awake. The manager hid in his office too scared to challenge them 'because they were holding bottles'. He failed to call the police. My child was very scared and we lay... More 

Was this review helpful? Yes
Scott R, General Manager at Holiday Inn Northampton, responded to this review

Hello Joe, Thank you for taking the time to post your comments regarding your recent stay with us. I am sorry you had to encounter the individuals outside the hotel you did, unfortunately sometimes not everyone is as courteous of others as they should be. I will be speaking with the night manager reference dealing with this, as I would... More 

Newcastle-under-Lyme, United Kingdom
Level Contributor
39 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Huge rooms Rolling beds with wheels, seriously :) Large parking area Staff needs to cheer up a bit.. The breakfast is very good but the price for two is outrageous though £27!! you can always choose to eat somewhere else i guess...

Was this review helpful? Yes 1
Scott R, General Manager at Holiday Inn Northampton, responded to this review

Hi Issac, Thank you for taking the time to post your comments regarding your recent stay with us. We value your feedback and will take it back to ensure your next visit is even better. Thank you again Scott Randall General Manager More 

MK
Level Contributor
38 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel is very clean and well kept as was my room, however, even with the window closed the road noise was still audible. The bed is OK if you like a firm mattress, which I don't, so combined with the road noise I did not sleep very well, hence the Average rating. Also, the wifi was down on the... More 

Was this review helpful? Yes
Scott R, General Manager at Holiday Inn Northampton, responded to this review

Hi, Thank you for taking the time to post your comments regarding your recent stay with us. I am sorry your sleep was not as good as it could have been, we do have rooms at the back so next time you are staying perhaps we could arrange one of these for you in the hope it helps. Many thanks... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

At £49 good value for money, room only but really needs 'refresh'. The beds can be tired and uncomfortable however the front of house facilities are good. Staff very helpful and friendly. Have stayed here before and depends on which room you get.

Was this review helpful? Yes
Scott R, General Manager at Holiday Inn Northampton, responded to this review

Hi David, Thank you for your note, I appreciate your kind words about the team. The team members do work very hard to ensure all of our guest have a great experience whilst with us and will be pleased to read your comments. Thank you once again for your time, we do look forward to seeing you again in the... More 

Northampton, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We recently got married at the holiday inn at Northampton,alex the wedding organiser could not have been anymore helpful in organising our wedding,she bent over backwardst to help us,nothing was to much trouble for her. On the actual day Bob and his team,who was our master of ceremony,took over and organised the actual day,he and his team were more than... More 

Was this review helpful? Yes 2
Scott R, General Manager at Holiday Inn Northampton, responded to this review

Hi Michael, Thank you for taking the time to post your comments on your recent wedding with us. We are all delighted you had a truly memorable day and wish you all the very best for your future together. Alex and Bob are over the moon you mentioned them, as their hard and dedication really do make the difference. We... More 

Halifax, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Good location for a lot of things. Room clean and tidy although slightly dated. Had a good nights sleep nice bed. We were told there was no restaurant available on Saturday night on arrival which is a bit naughty. The service at breakfast was terrible with no cutlery and a dirty table with no attempt to clean it despite having... More 

Was this review helpful? Yes 1
Scott R, General Manager at Holiday Inn Northampton, responded to this review

Hi Louise Thank you for taking the time to post your comments regarding your recent stay with us. It was nice to read how comfortable your stay was with us and that you enjoyed a great nights sleep. I have passed your comments on to the food and beverage department to review their breakfast service, when I am sure the... More 

Bradford, United Kingdom
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed May 30, 2015

I stay here quite often for business and always receive great service all round. Rooms are clean although at times can be cold. Food is good, i've had breakfast, lunch and dinner and had good choices, staff are great and free parking is a bonus.

Was this review helpful? Yes
Scott R, General Manager at Holiday Inn Northampton, responded to this review

Hi Sara, Thank you for your time in completing your review. It is always great to read how well everyone is looked after, it really does support the efforts of the team and gives them a great morale boost. We look forward to seeing you again in the future when I am confident you will receive equally great service once... More 

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