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Holiday Inn Northampton

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Bedford Road, Northampton NN4 7YF, England (Formerly Courtyard)
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Holiday Inn Northampton
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Holiday Inn Northampton
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292 reviews from our community

Traveler rating
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    85
    21
    10
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Plymouth, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed here before and its no fuss, good value and friendly. The staff are really friendly and helpful both at reception and at breakfast which was very good. Only a short taxi ride into the town centre and very easily accessible by car from the M1.

Was this review helpful? Yes 1
Scott R, General Manager at Holiday Inn Northampton, responded to this review

Hi Chris, Thank you for taking the time to post your comments regarding your recent stay with us. We are delighted to read your comments and glad you had a great stay with us. It wold be great to see you again in the future, please be sure to drop in when you are around next. Kind regards Scott Randall... More 

Ringwood, England, United Kingdom
Top Contributor
93 reviews 93 reviews
24 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here for one night with a conference the next day, upon arrival I was looked after perfectly by very pleasant staff who were very keen to ensure my stay was perfect, the rooms are good with a large comfy bed and suitable bathrooms, the only problem was the lack of free wifi, having to join a club to... More 

Was this review helpful? Yes 1
Scott R, General Manager at Holiday Inn Northampton, responded to this review

Hi Mark, Thank you for taking the time to post your comments regarding your recent stay with us. It was great to read how well you were looked after, especially by Katie. We do hope to see you again the next time you have a course to attend or decide just to visit. Many thanks Scott Randall General Manager More 

Surrey
Senior Contributor
36 reviews 36 reviews
26 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I decided at the last minute to break a journey to Nottingham in Northampton. Desite booking so late, we got an excellent rate on a room with two double beds with full breakfast. Check in was efficient and welcoming. Our spacious room did not seem as worn as some reviewers had experienced, and the shower worked properly... More 

Was this review helpful? Yes
Scott R, General Manager at Holiday Inn Northampton, responded to this review

Hi, Thank you for taking the time to post your comments regarding your recent stay with us. We were pleased to read your comments, especially those related to Dylan and Chloe, who do work exceptionally hard to deliver great service. You will also be pleased to know the hot lamps are being updated this week to ensure no further episodes.... More 

Naxxar, Malta
Top Contributor
68 reviews 68 reviews
17 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 1 week ago

I visited this hotel a few times as it is closely located to the business meetings I travel to in the first place. I keep returning since its location suits me best and to be honest, I can live with its shortcomings over a period of 2 to 3 nights. The hotel room is on the small side and could... More 

Was this review helpful? Yes
Scott R, General Manager at Holiday Inn Northampton, responded to this review

Hi, Thank you for taking the time to post your comments regarding your recent stays with us. I am glad on the whole you are happy with the hotel, however we do endeavour to deliver great service to all of our guests and I do hope that comes across despite the product. We do hope to see you again, when... More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

What Can I say greeted by the most friendly people I have met in ages genuinely seem to care about guests, very convenient for all of Northampton. Reception staff 10/10 - happy to help and confident to engage in conversation after a long day. Restaurant 10/10 Restaurant staff 10/10 Good wholesome grub decent portions and Cooked fresh and the chefs... More 

Was this review helpful? Yes 2
Scott R, General Manager at Holiday Inn Northampton, responded to this review

Hi Chris, Thank you for taking the time to post your comments regarding your recent stay with us. We were pleased to read your kind words about the team, all their hard work really does pay off. It is sad you decided to stay elsewhere though afterwards. We are due a refurbishment in the bathrooms starting very soon, so hopefully... More 

Northampton, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

I would just like to say that Alex was a fantastic help to me when I was looking to have my Hen Do, which was an afternoon tea and she was the most competitive and they went above and beyond helping me, I am so pleased I went there. The staff were excellent so helpful and the food was fantastic.... More 

Was this review helpful? Yes
Scott R, General Manager at Holiday Inn Northampton, responded to this review

Hi Anna, Thank you for taking the time to post your comments regarding your recent event with us. It was nice to hear your Hen do was a resounding success and everyone enjoyed it. Alex was over the moon that she could help and your kind words really did give her a lift. We do hope to see you again... More 

Northampton, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

i just wanted to say this was a fantastic venue Alex looked after us from start to finnish any thing we wanted was not to much trouble all the staff from reception to the bar could not do enough for us and our guests Bob and Lidea especialy all in all we would highly reccomend the holiday for your special... More 

Was this review helpful? Yes 1
Scott R, General Manager at Holiday Inn Northampton, responded to this review

Hi Selina, Thank you for taking the time to post your comments regarding your recent event with us. We were all pleased to read such nice comments and Alex, Bob and Lidia were delighted to hear their service did not go unrecognised. We do hope to see you again in the future and look forward to looking after you. Kind... More 

Canterbury, United Kingdom
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 4 weeks ago

Not a bad short stay hotel. Meals were good and especially the breakfast which was not mass produced - I've never seen a breakfast for so many (a wedding had been held the day before) done so well! This hotel benefits from the surrounding area of interest includes lovely walks along the river Nene & a lake & meadow area... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Northampton, responded to this review

Dear caplabati, We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations. We look forward to welcoming you back to our establishment. Once again thank you for the wonderful and kind words of praise. Sincerely, Orlando A. Case Manager IHGCare More 

Catnterbury
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Quiet hotel with picnic site, trees & a river nearby. Free on site parking & lovely reception staff. However there was confusion over the room we booked on an online hotel price comparison site. Apparently there was only 1 room of the 2 double bedded Executive type we'd booked & 3 others had also booked it!! Hence we were in... More 

Was this review helpful? Yes
Scott R, General Manager at Holiday Inn Northampton, responded to this review

Hi Adrienne, Thank you for taking the time to post your comments regarding your recent stay with us. We were delighted to read how lovely you found the reception team, a great welcome is always a good start to your stay. Housekeeping are looking at the room you stayed in, as there should not be the issues with mattress and... More 

Senior Contributor
24 reviews 24 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed March 29, 2015

Our son needed to decide on which Uni to go to and Northampton was in his top two. So my wife and I wanted to visit the town and get a sense of it. This holiday inn is a couple of miles out of the town centre. It's £5.00 in a taxi so no problem. I booked on line a... More 

Was this review helpful? Yes
Scott R, General Manager at Holiday Inn Northampton, responded to this review

Hi Steve, Thank you for taking the time to post your comments regarding your recent stay with us. It was nice to read your comments about the team and your breakfast experience. The team really does work very hard to look after all of our guests, so they will be pleased to hear their hard work is appreciated. I do... More 

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