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All 27 Northampton hotels

Holiday Inn Northampton West M1, Jct16

3.0 of 5 Hotel   |   High Street, Flore, Northamptonshire, Northampton NN7 4LP, England
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Holiday Inn Northampton West M1, Jct16
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Ranked #22 of 27 Hotels in Northampton
A recent review
4 of 5 stars reviewed yesterday
Tomky Crewe, United Kingdom
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147 reviews from our community

Traveler rating
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    48
    28
    20
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54
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Crewe, United Kingdom
Contributor
11 reviews 11 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed yesterday NEW

Nice modern hotel with decent enough food and the location is excellent. Only real negative is that the rooms are rather like a premier inn and I would expect a little better from this chain but by no means the worst hotel I have stayed.

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Northampton, England, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We had our wedding reception at the Holiday Inn in Flore last Friday. We had the 'I like it' wedding package and it was such good value for money. The staff were friendly, accommodating and always willing to go the extra mile to help us with whatever we needed on our special day. The team made us feel welcome and... More

Was this review helpful? Yes 1
Social Media M, General Manager at Holiday Inn Northampton West M1, Jct16, responded to this review

Dear Kate C, Thank you for taking the time to post your 5 star review of the Holiday Inn Northampton West. I am pleased to read that we exceeded your expectations and more importantly that you, your partner, family and guests all had a Brilliant time I will be sure to pass on your kind words to Claire and Kim... More

Glossop, United Kingdom
Top Contributor
82 reviews 82 reviews
50 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Check in excellent with plenty of staff on duty. Room very clean with excellent bedding. All the staff met were friendly and knowledgeable. Breakfast was ok, but limited. Plenty of safe lighting within the car park. A good nights sleep.

Was this review helpful? Yes 1
Social Media M, General Manager at Holiday Inn Northampton West M1, Jct16, responded to this review

Dear ChefJDD, Thank you for taking the time to post your review. I am pleased to hear that you had a peaceful nights sleep and a great stay experience with us. I will sure to pass on your kind words to our team too. We look forward to welcoming you back to the Holiday Inn Northampton West in the not... More

Contributor
19 reviews 19 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Check in was good and very helpful. Then it went down hill. The whole place needs investment..furniture has seen better days and rooms small. Could not belive it when I asked for a glass of white wine to be told we haven't any, just rose wine. Not a pleasant experience and not one I would want to repeat. Good news... More

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Social Media M, General Manager at Holiday Inn Northampton West M1, Jct16, responded to this review

Dear Paulvisitshotels, Thank you for taking the time to post your review. It is only with guest feedback that we can achieve our aim of exceeding all of our guests experiences all of the time. I am sorry to read about your recent stay experience. However, I am pleased to inform you that the hotel is under new ownership whom... More

Leicester, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 5 weeks ago

A very small hotel, conference room went ok. the only problem i found with it there only seemed to be 2 members of staff available to assist, 1 who was at the reception desk and the other behind the bar juggling our event and demands as well as dealing with the breakfast requests and bar request, slow service.

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Social Media M, General Manager at Holiday Inn Northampton West M1, Jct16, responded to this review

Dear Chaz S, Thank you for taking the time to post your review. I am pleased to read that everything went ok with your conference event. However, I am sorry to hear that service was slow at the bar. However, I am pleased to inform you that the new owners of the hotel are committed to driving the service and... More

Contributor
18 reviews 18 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed September 11, 2014

This hotel was booked by our booking agents and on arrival we were informed that there was no room left in the hotel. We had cancelled our stay on Tuesday but still needed the Wednesday night and I had confirmation of this but they had sold both nights The front desk pulled out all the stops to get us the... More

Was this review helpful? Yes 2
Social Media M, General Manager at Holiday Inn Northampton West M1, Jct16, responded to this review

Dear Roger R, Thank you for taking the time to post your review. I am pleased to read that the front desk pulled out all the stops for you; when you agents cancelled the whole booking with us and not only the first evening. My apologies for any inconvenience that you may have occurred during your stay. In the evening,... More

Wales
Contributor
15 reviews 15 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed September 2, 2014

Cheap motel in need of an update as quite tired, general decor and fraying carpets etc. £10 for a small bowl of chilli, chips and some nachos and as I was eating it thought this is not right. Checked the menu and was missing cheese, sour cream, salsa and guacamole . This turned up half way through without the guacomole,... More

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Social Media M, General Manager at Holiday Inn Northampton West M1, Jct16, responded to this review

Dear llo_ukWales, Thank you for posting your review on trip advisor. I am pleased to read that our team were a highlight during your stay. I do apologise for any inconvenience you may have incurred with speed of service. However, I am pleased to inform you that the new owners of the hotel have scheduled a full refurbishment of the... More

York, United Kingdom
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed July 26, 2014 via mobile

Having stayed in lots of holiday inns this one falls into the category of never again - until like a lot of the other reviews, it's had a major revamp. Rooms so hot, yes we are having a mini heat wave, but surely putting a fan in every room should not be that hard, a live creepy crawly in the... More

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Joanna T, General Manager at Holiday Inn Northampton West M1, Jct16, responded to this review

I was most concerned to read the review following your recent stay with us. I can only apologise for the problems you encountered. I cannot and would not excuse some of these and can assure you I have brought the comments up with the team involved so we can resolve these issues. I do hope we can show you that... More

St Helens, United Kingdom
Contributor
15 reviews 15 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed July 25, 2014

we stayed here while working on silverstone because it is close by the rooms are small and need a upgrade in the decoration department, the staff are polite and good to get on with but the drinks at the bar are a little on the expensive side, also if you are after a quite weekend stay, check to see if... More

Was this review helpful? Yes
Joanna T, General Manager at Holiday Inn Northampton West M1, Jct16, responded to this review

Thank you for taking the time to write a review following your stay. I was really pleased to read you comments about the team and will make sure I pass this onto them. I am sorry to hear you got disturbed by other guests and will take your suggestions on board to make changes so we can improve the hotel... More

Shrewsbury, United Kingdom
Contributor
13 reviews 13 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed July 20, 2014

a great place to stay ,we stayed because it is very close to Silverstone, the hotel was clean, tidy and the staff were very pleasant, the breakfast was good, we went on a single seater experience at Silverstone, so it was very handy staying here.

Was this review helpful? Yes
Joanna T, General Manager at Holiday Inn Northampton West M1, Jct16, responded to this review

Thank you so much for your kind words in the review. I was so please to hear you had a great time at Silverstone and that the stay you had was comfortable. I will ensure I pass on your comments to team about their service as this is very important to them and myself. Thank you again and I hope... More

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Additional Information about Holiday Inn Northampton West M1, Jct16

Address: High Street, Flore, Northamptonshire, Northampton NN7 4LP, England
Phone Number:
Location: United Kingdom > England > Northamptonshire > Northampton
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Northampton West M1, Jct16 3*
Number of rooms: 53
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Also Known As:
Holiday Inn Northampton West Hotel Northampton
Northampton Holiday Inn

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