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All 26 Northampton hotels

Holiday Inn Northampton West M1, Jct16

3.0 of 5 Hotel   |   High Street, Flore, Northamptonshire, Northampton NN7 4LP, England
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Ranked #23 of 26 hotels in Northampton
A recent review
5 of 5 stars reviewed 2 days ago
Benjamin C Portsmouth, United Kingdom
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126 people have reviewed this hotel

Traveler rating
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    39
    26
    18
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31
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43
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Any
English first
Portsmouth, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

Very good hotel. Beds very comfortable wide range of pillows and staff very friendly especially Jesse on check in. Breakfast was extremely good really like the fact that I can serve myself as opposed to having a set plate. Will definitely stay again.

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London, United Kingdom
2 reviews
2 of 5 stars Reviewed 3 days ago NEW

The stay started off badly when I was told that I could have breakfast if I paid extra. I had booked through Booking.com and, fortunately, had my email to hand, confirming that I had booked on a B & B basis. I received no apology - simply, 'I will have to take that up with Booking but you can have... More

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Kent
Contributor
17 reviews 17 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is just off junction 16 of the M1 - convenient for Northampton. The staff were without exception polite, friendly and helpful. The hotel looks a bit tired. The bedroom windows were filthy, the safe in the room didn't work and was standing on something that looked like a sawn off kitchen unit. My wife said that the hair... More

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Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Stayed here for one night on business. Booked by my company agency largely based on location. A rather tired looking place not helped by a number of youths hanging around the entrance. Check in ok with a friendly receptionist. Very average room (no. 23). Traffic noise still audible due to old windows. Toilet would not flush, television not working and... More

Was this review helpful? Yes 1
Joanna T, General Manager at Holiday Inn Northampton West M1, Jct16, responded to this review

Thank you reviewing your recent stay with us. I am sorry that on this occasion we have obviously not created an experience up to the normal Holiday Inn standards. I have picked all the points up with the team and you certainly should have received an apology in the morning when you mentioned the problems. I can assure you the... More

London, United Kingdom
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel is located close to the M1 and despite being set back quite far from the motorway, you can hear the road traffic noise all night--even when staying in a room at the front of the property (as far away from the road as you can get). The hotel is understaffed so there was a 15minute wait at reception... More

Was this review helpful? Yes 1
Joanna T, General Manager at Holiday Inn Northampton West M1, Jct16, responded to this review

Thank you for taking the time to review your time with us. We appreciate all feedback from our guests both positive and negative. I sincerely apologise that you had to wait for up to 15 minutes upon check in – I fully understand this is not good enough. Although I am happy to see you enjoyed our TV selection and... More

London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

A very dated hotel with lots of renovation required on the rooms. The staff seem more interested in talking to each other rather then serving. Watch out if you are staying on the ground floor at the back of the hotel next to the car park as can be very nosy with car coming and going all night. When I... More

Was this review helpful? Yes 1
Joanna T, General Manager at Holiday Inn Northampton West M1, Jct16, responded to this review

Thank you for your review. I am sorry that you felt our staff were not interested. We usually receive glowing feedback about them and naturally it disappoints me to see your comments. I will be investigating the issues regarding the cleanliness and breakfast to ensure we can improve in future. Once again, thank you for your comments. Kind regards Jo... More

Lincoln, England
Senior Contributor
34 reviews 34 reviews
26 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Just stayed one night here like many other reviewers we were attending a wedding function nearby and wanted an overnight stay. Made to feel welcome on arrival, room was ready for us, allocated room 8. Room was clean, bathroom clean so no complaints. Yes a little bit tired décor wise in places but the super shower made up for that.... More

Was this review helpful? Yes 1
Joanna T, General Manager at Holiday Inn Northampton West M1, Jct16, responded to this review

Thank you for leaving feedback on your recent stay with us. We are always happy when guests enjoy their stay with us and are delighted that you will return when next in the area. I am glad you could make full use of our power showers and also have a good nights sleep. I look forward to welcoming you again.... More

London, United Kingdom
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed here for one night when we went to a wedding nearby and as far as roadside basic hotels go, this one is alright. It's a little on the tired side and a touch grubby in places but the rooms were comfortable enough and the staff very welcoming and friendly. The breakfast was varied with hot food, croissants, cereals... More

Was this review helpful? Yes 1
Joanna T, General Manager at Holiday Inn Northampton West M1, Jct16, responded to this review

Thank you for your review. I am pleased that you had a comfortable stay and found our staff very welcoming and friendly. I do hope you will come and stay with us again in the future. Kind regards Jo Taylor General Manager More

Cardigan, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

We stayed at the hotel for one night whilst attending a wedding nearby. Our room was quiet, but had not been thoroughly cleaned, the bathroom was in need of serious upgrade. Breakfast was adequate but cold. Overall the hotel could benefit from some money spending on it to make it worth the money charged

Was this review helpful? Yes 1
Joanna T, General Manager at Holiday Inn Northampton West M1, Jct16, responded to this review

Thank you for taking the time to give your feedback. I am so sorry that experienced some issues during your stay. We do strive to provide an environment of comfort and value to our guests and are concerned when we fall short of your expectations. I have taken note of your comments and will use them to monitor and improve... More

Kelso, United Kingdom
Senior Contributor
34 reviews 34 reviews
31 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed March 18, 2014

Stayed here 2 nights but not impressed room had a smell of damp upon arrival but hardly surprising when you see the poor state of the bath panel the mdf is rotten very poor state and theres a loose tile behind the toilet just sittin in place the heating didnt work in room radiator in bathroom and bedroom but neither... More

Was this review helpful? Yes 1
Joanna T, General Manager at Holiday Inn Northampton West M1, Jct16, responded to this review

Thank you for leaving comments on your recent stay with us. I am sorry for the problems you encountered during your time with us. I have reported your issues with the bathroom to our Maintenance Manager who will be looking into them to ensure improvement for the future. Kind regards Jo Taylor General Manager More

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Additional Information about Holiday Inn Northampton West M1, Jct16

Also Known As:
Holiday Inn Northampton West Hotel Northampton
Holiday Inn Northampton West Hotel
Holiday Inn Northampton
Northampton Holiday Inn
Address: High Street, Flore, Northamptonshire, Northampton NN7 4LP, England
Phone Number:
Location: United Kingdom > England > Northamptonshire > Northampton
Amenities:
Bar / Lounge Business Center with Internet Access Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #23 of 26 hotels in Northampton
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Northampton West M1, Jct16 3*
Official Description (provided by the hotel):
Make the Holiday Inn Northampton-West hotel your home from home in our peaceful village setting just 5 minutes from junction 16 of the M1. There's a friendly atmosphere at the intimate Holiday Inn Northampton-West. Our 53 Guest rooms are spacious and include home comforts like high-speed Internet and power showers. The hotel is set in attractive gardens in the countryside village of Flore, with ample parking and easy access to the M1. We're also just a short drive from Moulton Park and Swan Valley business parks. Holiday Inn Northampton-West has 7 naturally lit meeting rooms with space for 8-120 guests. Help yourself to hot drinks while you work and ask staff to help organise your gala dinner or wedding reception. Indulge your competitive streak with go-kart racing at nearby Whilton Mill Karting tracks. The karts reach top speeds of 70mph and you can enter tournaments to race against your friends. See how the Formula One professionals do it at Silverstone Grand Prix Circuit, 9 miles from Holiday Inn Northampton-West. ... more   less 
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