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Holiday Inn Northampton West M1, Jct16

3.0 of 5 High Street, Flore, Northamptonshire, Northampton NN7 4LP, England
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Holiday Inn Northampton West M1, Jct16
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Holiday Inn Northampton West M1, Jct16
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155 reviews from our community

Traveler rating
    18
    33
    50
    33
    21
See reviews for
37
26
12
56
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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milton keynes
Senior Contributor
49 reviews 49 reviews
16 hotel reviews
41 helpful votes 41 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Prior to arriving I called and paid for my room as there were 16 of us staying in readiness for my brothers wedding. On checking in they asked for a card swipe I told them I had paid already which got a reply of no you didn't. Some 15 minutes later and after showing them my bank statement they found... More 

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Leeds, United Kingdom
Contributor
15 reviews 15 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Stayed here recently and paid 130 pounds for the privilege. Room was ok. Bed was comfortable. Bathroom could have done with a clean as there was mould on the wall. Food was very poor. Look to eat elsewhere if you stay here. Service was very slow (30 minutes). Not the fault of the 'single' barman though. He was literally running... More 

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kent
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Very convenient from the M1. Looks good from the front entrance, rooms are a good size but very tired. Chipped tiles in the bathroom, bit grimey & taps only just run into the basin. We were only here for one night as a group booking. Mix up with reception staff on a pre-ordered taxi collection which was followed up with... More 

Was this review helpful? Yes
Social Media M, Front Office Manager at Holiday Inn Northampton West M1, Jct16, responded to this review

Dear Sue473 Thank you for your review. I apologise about the mix up with the taxi company and we have spoken with all parties involved to ensure this does not happen again. I hope you enjoyed the wine we put in your room. The new owners of the hotel have a full refurbishment planned for 2015 which will improve the... More 

Preston, United Kingdom
2 reviews
3 of 5 stars Reviewed November 19, 2014

Stayed for one night on my journey from the North West to London with the wife and 4 year old twins. Although a little dated the room was a generous size with 2 double beds. Cheap and cheerful with very little noise through the night. The staff were polite and very helpful. We probably wouldn't stay over the cold nights... More 

Was this review helpful? Yes
Social Media M, Front Office Manager at Holiday Inn Northampton West M1, Jct16, responded to this review

Dear HDes2014 Thank you for your review, we welcome all feedback as it continuously helps us to improve guest experiences. I was pleased you found our staff polite and helpful. We did have an issue with the heating for a very short time which has now been fixed and I'm pleased to say the new owners of the hotel do... More 

lawsonrob
Contributor
15 reviews 15 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed November 13, 2014

This hotel looks great from the front thank to the new Holiday Inn branding, but it's all downhill from there. The best thing about it is the staff, who were all very friendly and helpful, although it did seem that there maybe weren't enough of them at times. Our welcome at reception was fine and it's all very nice, if... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Northampton West M1, Jct16, responded to this review

Dear lawsonrob, Thank you for taking the time to convey your comments regarding your recent experience with us. I appreciate the positive remarks on our helpful staff. However, please accept our sincere apologies for falling short of your expectations specifically with the condition of the bathroom facility and food standards received. Kindly be assured that we treat this matter seriously... More 

London, United Kingdom
Top Contributor
95 reviews 95 reviews
25 hotel reviews
37 helpful votes 37 helpful votes
2 of 5 stars Reviewed November 8, 2014

I stayed here last year and it was poor then, it's no better now although I see from other reviews that it has been taken over so perhaps it might improve eventually. Still virtually no lighting in the car park, still terrible taps in the rooms that were cut too close to the sink edge, bathroom was very tired, I... More 

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IHGCare, Guest Relations Manager at Holiday Inn Northampton West M1, Jct16, responded to this review

Dear Nick D, Thank you for taking the time to convey your comments regarding your recent experience with us. I am very sorry to hear about the troubles you encountered over the condition of the bathroom. I am also sorry to hear that the food served during your travel did not live up to your expectations. Rest assured that these... More 

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed October 24, 2014

I'm writing this review form the hotels deserted restaurant, my only companion is the dead fly I found on my table (I can only assume it starved to death waiting for the starter to arrive!) anyway as I sit here patiently wondering why as I seem to be the only guest it takes 45 minutes for some bread to arrive... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Northampton West M1, Jct16, responded to this review

Dear Valued Guest, Thank you for your for writing a review about your experience. I am sorry to hear your dining experience was a letdown, and that the overall condition at the hotel did not meet your expectations. Please accept our sincere apologies for any inconvenience this may have caused you. I have sent you a private message in an... More 

Crewe, United Kingdom
Contributor
11 reviews 11 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 20, 2014

Nice modern hotel with decent enough food and the location is excellent. Only real negative is that the rooms are rather like a premier inn and I would expect a little better from this chain but by no means the worst hotel I have stayed.

Was this review helpful? Yes
Social Media M, General Manager at Holiday Inn Northampton West M1, Jct16, responded to this review

Dear Tomky, Thank you for taking the time to post your review. It is a pleasure to read that the hotel, food and location of our hotel were all highlights during your stay. I am pleased to inform you that the new owners of the hotel have a full refurbishment planned for early 2015. We hope to have the opportunity... More 

Northampton, England, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 13, 2014

We had our wedding reception at the Holiday Inn in Flore last Friday. We had the 'I like it' wedding package and it was such good value for money. The staff were friendly, accommodating and always willing to go the extra mile to help us with whatever we needed on our special day. The team made us feel welcome and... More 

Was this review helpful? Yes 1
Social Media M, General Manager at Holiday Inn Northampton West M1, Jct16, responded to this review

Dear Kate C, Thank you for taking the time to post your 5 star review of the Holiday Inn Northampton West. I am pleased to read that we exceeded your expectations and more importantly that you, your partner, family and guests all had a Brilliant time I will be sure to pass on your kind words to Claire and Kim... More 

Glossop, United Kingdom
Top Contributor
96 reviews 96 reviews
57 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed October 1, 2014

Check in excellent with plenty of staff on duty. Room very clean with excellent bedding. All the staff met were friendly and knowledgeable. Breakfast was ok, but limited. Plenty of safe lighting within the car park. A good nights sleep.

Was this review helpful? Yes 1
Social Media M, General Manager at Holiday Inn Northampton West M1, Jct16, responded to this review

Dear ChefJDD, Thank you for taking the time to post your review. I am pleased to hear that you had a peaceful nights sleep and a great stay experience with us. I will sure to pass on your kind words to our team too. We look forward to welcoming you back to the Holiday Inn Northampton West in the not... More 

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Additional Information about Holiday Inn Northampton West M1, Jct16

Address: High Street, Flore, Northamptonshire, Northampton NN7 4LP, England
Phone Number:
Location: United Kingdom > England > Northamptonshire > Northampton
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Northampton West M1, Jct16 3*
Number of rooms: 53
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Also Known As:
Holiday Inn Northampton West Hotel Northampton
Northampton Holiday Inn

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