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Holiday Inn Northampton West M1, Jct16

3.0 of 5 High Street, Flore, Northamptonshire, Northampton NN7 4LP, England
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Holiday Inn Northampton West M1, Jct16
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Holiday Inn Northampton West M1, Jct16
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163 reviews from our community

Traveler rating
    22
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    52
    33
    21
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37
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59
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Manchester
Top Contributor
57 reviews 57 reviews
17 hotel reviews
149 helpful votes 149 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed here due to being in a local meeting the next day and booked it as it was available, the prices are quite excessive for what you get and I feel the £120 per night B&B is not justified, its a basic hotel with basic amenities, even £75 B&B would be above average. However the rooms are very comfy... More 

Was this review helpful? Yes 4
Social Media M, Customer Service Manager at Holiday Inn Northampton West M1, Jct16, responded to this review

Dear John, Thank you for your review of our hotel. I am glad to see your positive comments about our rooms and I am happy that you were comfortable and had a peaceful nights sleep. I do apologise about the shortcomings in both quality and service you experienced when dining in our restaurant. This does not mirror our usual standards... More 

United Kingdom
2 reviews
5 of 5 stars Reviewed 3 weeks ago

I joined my partner on his annual xmas dinner with other members of their Metal Detecting Club 16th January. Staff Clare, Ty and Kim made us feel like VIP's, the food was great I loved it all, well presented, fresh and very tasty making this meal the best I have had so far in Daventry since we have been in... More 

Was this review helpful? Yes 1
Social Media M, Customer Service Manager at Holiday Inn Northampton West M1, Jct16, responded to this review

Dear KirbysMum, Thank you for your review. We are so pleased that you, along with all your other club members enjoyed your annual Christmas dinner so much. All your kind words have been passed on to Claire, Ty & Kim. We hope to see you all again soon. Kind regards, Customer Service Manager More 

Senior Reviewer
7 reviews 7 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Booked late due to business meeting through Holiday Inn app, and this was closest could get with availability to location wanted. Booking easy as always with the app, found easily and was checked in quickly efficiently and with good service. Reason for my review is state of the hotel v room rate, I do not feel in this day can... More 

Was this review helpful? Yes 1
Social Media M, Customer Service Manager at Holiday Inn Northampton West M1, Jct16, responded to this review

Dear Andy, Thank you for your review. I apologise for the issues that you encountered during your time with us. I have passed on your comments regarding the cracked basin to our Maintenance Manager to look into. I am however, glad to see that you found our staff excellent. They always strive to leave a positive impact on every guest.... More 

Daventry, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 17, 2015

A meal had been organised for members of our Metal Detecting Group at The Holiday Inn, Flore. The room had been set up beautifully with crackers and hats on the tables. The food was plentiful and very tasty. It was an outstanding evening. Well done to Claire, Ty and Kim for making the evening such a success. We will definitely... More 

Was this review helpful? Yes 1
Social Media M, Customer Service Manager at Holiday Inn Northampton West M1, Jct16, responded to this review

Dear Denise, Thank you for your review. We really appreciate your comments and are happy that you and your club members all enjoyed yourselves. I will pass on your comments to Claire, Ty & Kim who will be delighted to hear your feedback. Kind regards, Customer Service Manager More 

Daventry, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 17, 2015

The club enjoyed a good evening, with staff Claire and Ty (and colleagues) making the experience a laid back, trouble free event. The dining room was well set out and the meal delivered in a prompt, professional manner. We also felt that we had good value for money. We shall be returning!

Was this review helpful? Yes 1
Social Media M, Customer Service Manager at Holiday Inn Northampton West M1, Jct16, responded to this review

Dear David, Thank you for your feedback about your club meal. I am happy you enjoyed the dining room set up and the food on the evening. Your comments will be shared with the rest of the team and we look forward to seeing you all again soon. Kind regards, Customer Service Manager More 

Milton Keynes, United Kingdom
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 16, 2015

Our club held its annual meal at the Northampton West Holiday Inn on Friday 16th January. Superb arrangements with excellent communication with events organiser Claire, ensured a meal to remember. 20 club members, enjoyed a delightful and well presented 3 course meal, with coffee/tea to finish. The attention to detail by Kim, the house manager, with regards to the invoice... More 

Was this review helpful? Yes
Social Media M, Customer Service Manager at Holiday Inn Northampton West M1, Jct16, responded to this review

Dear Taffman, Thank you for your kind review. Myself and the rest of the team are extremely pleased that your annual meal met all your expectations. I will ensure all your positive feedback is passed on to Claire, Ty & Kim. We look forward to seeing you again in 2016! Kind regards, Customer Services Manager More 

Oxfordshire, United Kingdom
1 review
5 of 5 stars Reviewed January 6, 2015

Organised 2 days prior to New Year we were able to hold an impromptu event for 55+ adults/children. Huge thank you to Claire the Events Manager for working with my crazy idea and giving us fantastic rates on accommodation and room so that we could make it affordable and comfortable as well as host an amazing event. Everyone who attended... More 

Was this review helpful? Yes
Social Media M, Customer Service Manager at Holiday Inn Northampton West M1, Jct16, responded to this review

Dear Lindsey, Thank you for your kind comments regarding your recent new year’s party. We were so glad that you, your family and friends could celebrate the New Year with us in style. I will be sure to pass on your feedback to Claire and we look forward to seeing you all again soon. Kind regards, Customer Service Manager More 

Bolton
1 review
4 of 5 stars Reviewed January 5, 2015

Arrived at midnight as a result of Days Inn at Watford Gap turning me away. Days Inn claimed that the system had been making bookings when the place was full (on 4 January!). Days Inn didn't provide me with any other options do I found my way to the Holiday Inn. I was warmly received and the guy on reception... More 

Was this review helpful? Yes
Social Media M, Front Office Manager at Holiday Inn Northampton West M1, Jct16, responded to this review

Dear Incemoss Thank you for taking the time to share your experience with Holiday Inn Northampton West, I was delighted to hear you had such a good experience with us and that we could help you out. We look forward to welcoming you back to Holiday Inn. Anna More 

milton keynes
Top Contributor
56 reviews 56 reviews
19 hotel reviews
46 helpful votes 46 helpful votes
2 of 5 stars Reviewed December 22, 2014

Prior to arriving I called and paid for my room as there were 16 of us staying in readiness for my brothers wedding. On checking in they asked for a card swipe I told them I had paid already which got a reply of no you didn't. Some 15 minutes later and after showing them my bank statement they found... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Northampton West M1, Jct16, responded to this review

Dear swedishchefcook, Thank you for taking the time to convey your comments regarding your recent experience with us. It is good to know that you appreciate the room you received and efforts of our hotel staff. However, please accept our sincere apologies for falling short of your expectations specifically with the the quality of food that was served during your... More 

Leeds, United Kingdom
Contributor
16 reviews 16 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed December 17, 2014 via mobile

Stayed here recently and paid 130 pounds for the privilege. Room was ok. Bed was comfortable. Bathroom could have done with a clean as there was mould on the wall. Food was very poor. Look to eat elsewhere if you stay here. Service was very slow (30 minutes). Not the fault of the 'single' barman though. He was literally running... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Northampton West M1, Jct16, responded to this review

Dear dcollier, Thank you for taking the time to relay your comments regarding our property during your recent stay. I am happy that you found our room and bed accommodating. However, I am very sorry that your stay was negatively affected by the level of service and the food selection. The feedback we receive from our valued guests, like you,... More 

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Additional Information about Holiday Inn Northampton West M1, Jct16

Address: High Street, Flore, Northamptonshire, Northampton NN7 4LP, England
Phone Number:
Location: United Kingdom > England > Northamptonshire > Northampton
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Northampton West M1, Jct16 3*
Number of rooms: 53
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Also Known As:
Holiday Inn Northampton West Hotel Northampton
Northampton Holiday Inn

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