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Hilton Northampton

Hotel website
Collingtree, Northampton NN4 0XW, England
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Hilton Northampton
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Hilton Northampton
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632 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (95)
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  • All months
    (632)
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    (154)
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    (199)
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    (158)
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1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Stayed here as a stop over for one night. The room was spacious, clean and quiet. The staff were fantastic with the kids (3.5 old and 15m old twins) and went out of the their way to help us at dinner and breakfast. No request was too much and they even brought extra activities for my eldest to keep her... More 

Was this review helpful? Yes 1
London, United Kingdom
1 review
2 of 5 stars Reviewed 6 days ago NEW

Stayed at this hotel on a business trip - actually a nice stay, rooms were ok, breakfast was ok, and generally the staff were polite and helpful. On check-out, I had a large box that was being picked up by courier, and reception asked a member of staff to come and store the box awaiting collection. The member of staff... More 

Review collected in partnership with Hilton Hotels & Resorts

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hiltonguest, Guest Relations Manager at Hilton Northampton, responded to this review

Dear Guest Thank you for taking the time to post a review following your recent stay here at the Hilton Northampton. We very much appreciate all the guest feedback we receive as this enables us to view the hotel from a guest prospective. I am most disappointed to here of the appalling incident you encountered when advising us that a... More 

Dublin, Ireland
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for two nights expecting it to be very loud considering it is just off the M1 Junction 15. However the room I was in was really peaceful. The room was very nicely decorated in a simple way but the real positive here was an extremely comfortable bed with a choice of pillows. The room was large with 2 double... More 

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hiltonguest, Guest Relations Manager at Hilton Northampton, responded to this review

Dear Guest Thank you for taking the time to post a review following your recent stay here at the Hilton Northampton. We very much appreciate all the guest feedback we receive as this enables us to view the hotel from a guest prospective. I was extremely pleased to read all your positive comments of the hotel especially of our staff.... More 

Contributor
17 reviews 17 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Booked this hotel as also stayed 2 years ago before completing the Silverstone Half Marathon, it's just up the road so great location. Booked Kings Deluxe Suite as I managed to get away with doing the run even though it was our first wedding anniversary! Room was lovely, very spacious. Only things I would knock would be the shower/bath fixtures... More 

Was this review helpful? Yes 1
hiltonguest, Guest Relations Manager at Hilton Northampton, responded to this review

Dear Guest Thank you for taking the time to post a review following your recent stay here at the Hilton Northampton. We very much appreciate all the guest feedback we receive as this enables us to view the hotel from a guest prospective. Please accept my sincere apologies for the disturbance caused by a group of guests throughout your stay... More 

Bridgwater, United Kingdom
1 review
2 of 5 stars Reviewed 1 week ago

Reasonable stay, as expected. However, booking, getting confirmation & receiving payment details a nightmare!!. Poor understanding of internal process, used 'speedy checkout' to avoid normal wait for reception in morning still awaiting receipt for stay.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
hiltonguest, Guest Relations Manager at Hilton Northampton, responded to this review

Dear Guest Thank you for taking the time to post a review following your recent stay here at the Hilton Northampton. We very much appreciate all the guest feedback we receive as this enables us to view the hotel from a guest prospective. Please accept my apologies for the reservation service that you received when booking a number of rooms... More 

Northampton, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

My partner and I have stayed here multiple times and have always received consistent quality of service. The rooms are beautiful, very spacious and clean, and the staff are wonderful. Never had a bad experience.

Review collected in partnership with Hilton Hotels & Resorts

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hiltonguest, Guest Relations Manager at Hilton Northampton, responded to this review

Dear Guest We were delighted we were able to welcome you back for another visit to Northampton and thank you for taking the time to share your experience with us. We very much appreciate all the guest feedback we receive as this enables us to view the hotel from a guest prospective. We were extremely pleased read your positive comments... More 

Swansea, United Kingdom
1 review
3 of 5 stars Reviewed 1 week ago

Stayed for 2 nights, room good size and clean but dated, bar food very over priced and poor quality, breakfast ok but again over priced. Would stay again but not eat at hotel. Spa facilities good, but facilities in changing room poor.

Was this review helpful? Yes
hiltonguest, Guest Relations Manager at Hilton Northampton, responded to this review

Dear Guest Thank you for taking the time to post a review following your recent stay here at the Hilton Northampton. We very much appreciate all the guest feedback we receive as this enables us to view the hotel from a guest prospective. We do not wish any of our guests to leave less than satisfied and I am very... More 

Top Contributor
83 reviews 83 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 1 week ago

Came here as a stop before the Silverstone Half Marathon. We ate dinner out in Northampton, and came back for an earlyish night! The walls are very thin and we could hear anything going on in the corridors and next door rooms. The shower was a really odd one - the power was fine, but the shower head only had... More 

Was this review helpful? Yes
hiltonguest, Guest Relations Manager at Hilton Northampton, responded to this review

Dear Guest Thank you for taking the time to post a review following your recent stay here at the Hilton Northampton. We very much appreciate all the guest feedback we receive as this enables us to view the hotel from a guest prospective. I do understand that a peaceful night's sleep is what you came for and I'm sorry that... More 

Surrey
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel is comfortable for one night. Room is comfortable with a good size desk and sofa in the room. Bathroom very big, but slightly worn looking. Room service limited if you want a light option - salad or omelette. Free wifi. Breakfast limited and didn't appear to offer anything apart from the buffet.

Was this review helpful? Yes
hiltonguest, Guest Relations Manager at Hilton Northampton, responded to this review

Dear Guest Thank you for taking the time to post a review following your recent stay here at the Hilton Northampton. We very much appreciate all the guest feedback we receive as this enables us to view the hotel from a guest prospective. I'm pleased that you enjoyed your stay and look forward to welcoming you back in the near... More 

Daventry, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We stayed at the Hilton on the 7th March, we were attending a Charity Ball there. I booked 3 weeks prior and ticked a box that said if an upgrade was available we'd be upgraded for a charge of £16. The room we had, room 112, was so basic I thought I was in a Travelodge, the man on reception,... More 

Was this review helpful? Yes
hiltonguest, Guest Relations Manager at Hilton Northampton, responded to this review

Dear Guest Thank you for taking the time to post a review following your recent stay here at the Hilton Northampton. Feedback such as yours helps us to monitor and improve the services we offer within the hotel, thus helping us to maintain the high level of customer service we aim to achieve. We do not wish any of our... More 

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