Hotel 53 is well situated just on the edge of the tourist centre of York and is a modern, purpose built hotel. The rooms are stylish with quality toiletries. So far so good but it was let down by indifferent staff. My key card did not work and it took 3 trips back to reception before a porter opened my... More

Spent 2 nights here with my partner, not realising that there was some kind of horse racing event on. We were taken to our room, with the window wide open and freezing cold. After we settled into the room, I began putting my toiletries into the bathroom, when to my horror I noticed blood on the outside of the toilet... More

This hotel is in a great location and all staff we dealt with were very friendly and helpful. There is only 1 lift which only took 4 people making for long delays when they have tour groups staying there. We tended to use the stairs most of the times. The room was very small motel style. The bathroom was good... More

Nice hotel in a great location. Most of the staff efficient and friendly, apart form room service, will stay there again if in the area. One thing I really missed was a safe in the room, I had to carrry my i pod and ton ton all the time in my hand bag! My first trip to York and I... More

Things start badly as you have to pay for your entire stay when you arrive (as the hotel have your credit card number I don't see any reason to pay when you arrive. Otherwise they shoud ask for prepayment when you book the room). I took of their brochure with photos more appealing than the reality, so I was disappointed... More

A group of us stayed here recently for a birthday celebration, booking well in advance by telephone. Firstly, we were never sent a booking confirmation - neither by email nor post. The week before our stay, a couple of members of the group pulled out last minute due to illness & a family bereavement. Upon liaising with the Hotel to... More

Really good value for a city hotel. Nice, clean rooms. Big room, comfy bed, nice bathroom with great shower. Fantastic breakfast. Highly recommended. Definitely return.

Just back from a one night stay at the Hotel 53 in york. Found this to be a nice clean hotel with small but very comfortable rooms. Staff polite and helpfull. Breakfast was included in our stay and was buffet style and very tasty with plenty to choose from. Only minus point as i had read on thid forum before... More

On arrival we were told that we had to pay a £30 deposit in case of damage etc - we are regular travellers and have not come across this before, maybe if it was a posh hotel I would understand but...so they freeze £30 in your bank in your bank for up to 10 days! we were not aware of... More