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Hotel du Vin York

89 The Mount, York YO24 1AX, England
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1,038 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (192)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Spanish first
  • Any
English first
  • All months
    (1038)
  • Mar-May only
    (249)
  • Jun-Aug only
    (317)
  • Sep-Nov only
    (214)
  • Dec-Feb only
    (258)
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Lincolnshire
Level Contributor
48 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed here overnight purely due to its location for a private party elsewhere. Whilst fairly expensive all areas of our stay where fantastic. The evening meal was part of the package and couldn't be faulted, the service was quick and food was good quality as was the breakfast. The room was vast and contained a heated bathroom floor AND... More 

Was this review helpful? Yes 1
Leeds, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 days ago NEW

Room and location were both absolutely fantastic. Service was predominantly great however upon check in the woman at reception didn't seem very happy to see us, it felt like we were doing something wrong by asking to check in (at about 4pm). Apart from this the stay was perfect.

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Newcastle upon Tyne, United Kingdom
Level Contributor
34 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Arrived at the hotel and was delighted to be met by a super friendly receptionist. I was offered an upgrade to the hotels best suite for a very reasonable price.... I'd say book a standard room and wait until you arrive until you ask if any upgrades are available. The suite was HUGE and really nicely presented. It was costly... More 

Review collected in partnership with Malmaison & Hotel Du Vin

Was this review helpful? Yes 1
Manchester
Level Contributor
46 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Room was spacious and well decorated however the cleanliness & overall maintenance of the room really let it down! The room smelt musty on arrival and unclean. Our room was desperately in need of a spruce up. Tiles falling off shower wall, lime scale all over taps, chipped paint everywhere! Bed wasn't made properly. Unacceptable for the price charged. We... More 

Was this review helpful? Yes 2
Nottingham, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed here for my other halfs 30th birthday, this was our first time away from our 18 month old daughter & i have to say the hotel was fabulous completley faultless. The room was stunning & the breakfast thr next morning was lovely.

Review collected in partnership with Malmaison & Hotel Du Vin

Was this review helpful? Yes 2
Shrewsbury, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Good location walkable to city Relaxed atmosphere at hotel Confused at restaurant menus as other tables seemed to be offered set menus not offered to us Meal was disappointing compared to expectations

Review collected in partnership with Malmaison & Hotel Du Vin

Was this review helpful? Yes
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Lovely hotel the staff were excellent we arrived with a baby and toddler plus a dog the rooms we were allocated were not big enough for a cot and put up bed so the young lady on reception said no problem leave it with me and within five minutes we were given another two rooms one for my sister and... More 

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Richard C, General Manager at Hotel du Vin York, responded to this review

Dear Teresa F, Thank you for choosing to stay with us and for taking the time out of your day to feedback about your recent experience. We are very glad that you had an enjoyable visit with your family and that the team were able to make you all comfortable. We very much look forward to the opportunity of welcoming... More 

Sunderland, United Kingdom
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

You can not fault the quality of the hotel and its accommodation, the decor and furnishing are all to an exceptionally high standard....... However..... In my opinion the standard and speed of service could do with improving. There were several occasions through the my short stay I was left thinking, is someone going to ask what I want! I have... More 

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Richard C, General Manager at Hotel du Vin York, responded to this review

Dear Browny27, Thank you for taking the time to share your views on your recent experience of Hotel du Vin York. We are sad that on this occasion we did not meet fully expectations, we take your feedback on board and will look to rectify areas for improvement. If I can be of any assistance either now or in the... More 

London, United Kingdom
Level Contributor
233 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 221 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

My husband and I stayed at the Hotel du Vin York for a weekend getaway, and our stay was average overall. We took the train from London to York, and the hotel was an easy 8-minute walk from the station. We are big fans of the Hotel du Vin chain, and the hotel is designed in a classy and comfortable... More 

Was this review helpful? Yes 1
Richard C, General Manager at Hotel du Vin York, responded to this review

Dear B.G._Chicago, Thank you for taking the time to write a detailed review of your stay and share your views on your recent experience of Hotel du Vin York. We are sad that on this occasion we did not meet fully expectations, we take your feedback regarding the shower and payment process on board and will look to rectify areas... More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Hotel Du Vin is Excellent location, Excellent service and Excellent quality. The Food is brilliant and to a high standard also the hotel will adapt the food to your requests. I stayed at this hotel for a wedding and the hotel went above and beyond all guest expectations to make the day that bit more special. I do have to... More 

Was this review helpful? Yes 1
Richard C, General Manager at Hotel du Vin York, responded to this review

Dear Niall F, WOW! Thank you so much for taking the time to write such a fantastic review about Hotel du Vin York with the detail of your recent experience. I am sure you can imagine how much it means to us when we receive such positive feedback about the wedding you attended. I have taken the time today to... More 

Hotel Review Summarization

What travelers say

  • Very good(14)
  • Nice touch(5)
  • Car park(5)
  • Sunday nights(4)
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195 photos of this hotel

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Hotel & grounds (19)
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Pool/beach area (2)
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Business center/function rooms (1)
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Room/suite (2)
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Dining (2)
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Hotel & grounds (1)
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Other (3)
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