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Hotel du Vin York

89 The Mount, York YO24 1AX, England
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Hotel du Vin York
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Ranked #9 of 44 Hotels in York
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912 reviews from our community

Traveler rating
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    81
    23
    8
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Oxford, United Kingdom
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I stayed a week ago in a suite here. The room was really very nicely appointed, the reception was good and in general the service very friendly. I'd say they need a training manager, a few of the bar staff, although well meaning, they didn't know what Grand Marnier is. In addition, there were a few other sort of annoying... More 

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Richard C, General Manager at Hotel du Vin York, responded to this review

Dear Blueworld3000, Thank you for taking the time to share your detailed feedback about our Hotel and your experiences of it, all points we will take on board in view to both improving our product and service for future guests. I do hope that you take the opportunity returning to the beautiful City of York, and once again choose us... More 

Hong Kong, China
Top Contributor
61 reviews 61 reviews
13 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Really great food here, I like the seasonal changes they do to the menus - keeps the restaurant fresh which is rare these days.... Staff are always friendly and I enjoy the little cigar shack they have outside!

Was this review helpful? Yes
Richard C, General Manager at Hotel du Vin York, responded to this review

Dear emilytheskinnyone, Thank you so much for choosing to stay with us at Hotel du Vin York, we are delighted that you enjoyed our food and ever changing menu, along with the unique Cigar Shack. Let us know what we could have done better to get your magic 5 out of 5, as we are always looking for ways in... More 

Reading, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Good location as only 5 mins from centre. Nice hotel good bar and clean room. All staff very attentive. Didn`t know breakfast was on till 11am on Sunday. Would personally say very slightly overpriced if i am being honest but that being said had a good stay!

Review collected in partnership with Malmaison & Hotel Du Vin

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Richard C, General Manager at Hotel du Vin York, responded to this review

Dear William D, Thanks so much for your positive review, we always aim to deliver better and better food and service, and the more we improve the better value for money we will become. We do hope that you will come again to the beautiful City of York, and once again choose us as your convenient base to explore the... More 

Barnsley, United Kingdom
1 review
4 of 5 stars Reviewed 5 days ago NEW

Beautiful hotel,amazing service & delicious breakfast,although we felt there are comparable hotels nearer to York centre that may not have been quite as expensive. We stayed in a double room with a mezzanine level bathroom,which was impressive,though I did pick up on a couple of minor issues eg a faulty light & frayed curtain & lack of room info simply... More 

Review collected in partnership with Malmaison & Hotel Du Vin

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Richard C, General Manager at Hotel du Vin York, responded to this review

Dear Mrs V, Thank you for your review about your recent stay at Hotel du Vin York. Although I am glad that you enjoyed the majority of elements of your stay, you have been detailed in the areas of shortfall which we will look to rectify as soon as possible. I do hope that you will return to us in... More 

Manchester
Contributor
12 reviews 12 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Just had an overnight romantic stay here, got a great deal on the Suite La Grande Dame with a £75 spend in the restaurant, the room was lovely and felt like a real treat. Drinks at the cosy bar and the batman was helpful and changed our reservation as we were taking a walk. Restaurant was nice, tables well spaced,... More 

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Richard C, General Manager at Hotel du Vin York, responded to this review

Dear Sally Ann S, Thank you so much for taking the time to complete a review with such positive comments and great photos of our beautiful suites. I am sorry that the Tropical Pavlova was not exactly as it should have been, however it appears the rest of the staff including those in our Bar and Reception have made up... More 

London, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago NEW

My partner and I stayed here for 1 night in a superior room as a special treat in April 2015, and thoroughly enjoyed our stay. The food was very nice, and the staff couldn't do enough for us the whole time we were there. The room was absolutely stunning. We will definitely be back!

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San Francisco, California
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

okay so the hotel du vin is a close walk to the train station, which is great! the decor is stylish and they had left us little lindt chocolate eggs for easter which was a nice touch. the floors in the bathroom are HEATED...amazing! the beds were comfy...our only complaint was that the walls were pretty thin. we were staying... More 

Was this review helpful? Yes 2
Richard C, General Manager at Hotel du Vin York, responded to this review

Dear Melissa G, Thank you for choosing to stay at Hotel du Vin York and for taking the time to complete a review of your experience. We are happy that in general you enjoyed your stay however a little saddened that the noise from other guests affected your stay. As much as this at times can be out of our... More 

Bristol
Top Contributor
354 reviews 354 reviews
81 hotel reviews
192 helpful votes 192 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for one night on the way to Scotland. It is in a great location regardless of whether you are in York for the history or the racing as both historic centre and the race course are within walking distance. There is, however, a large car park at the rear of the hotel. Our room was spacious and... More 

Was this review helpful? Yes 1
Richard C, General Manager at Hotel du Vin York, responded to this review

Dear TravelNutBristol, Thank you for summiting a review about your recent experience at Hotel du Vin York. It was great for us to read that you loved the location and the room in which you stayed, with regard to your restaurant experience we will of course take your feedback on board to ensure that any improvements are implemented to raise... More 

Leeds, United Kingdom
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Stayed here for a weekend and found the staff to be friendly and welcoming. Bedrooms very good and clean and No problems what so ever. Food and drinks of good value Local to see the sites and for shopping.

Was this review helpful? Yes
Richard C, General Manager at Hotel du Vin York, responded to this review

Dear Richard S, WOW! Thank you so much for giving the team at Hotel du Vin York 5 out of 5. You happen to be the 500th person to have done so and it is a real pleasure for me to share such news with the team. We will continue to strive to exceed our guest’s expectations, and feedback like... More 

Rutland
Contributor
12 reviews 12 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

The Hotel du Vin, York is most welcomng from the outset. The reception staff are friendly and most helpful, and if you arrive before the check-in time of 3pm they will keep your luggage safe and transfer it to your room when it becomes available. Our room was quite small and cosy but very comfortable and did not feel cramped.All... More 

Was this review helpful? Yes
Richard C, General Manager at Hotel du Vin York, responded to this review

Dear QuackersRutland, We are delighted you had a lovely time at the hotel and hope you will return soon. I would welcome any further feedback on how we could win your five star rating next time round (email: richard.christie@hotelduvin.com) The team join me in thanking you for taking the time to share your comments, and we look forward to seeing... More 

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