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All 45 York hotels

Hedley House Hotel

3.0 of 5 Hotel   |   3 Bootham Terrace, York YO30 7DH, England
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Ranked #11 of 45 hotels in York
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
Nancy H Hertfordshire
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1,110 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (217)
Date | Rating
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English first
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed yesterday NEW

I have been waiting to see how the "hotel" would handle the fact my car got scraped in their car park but I've been bitterly disappointed after promises of contact and copies of CCTV footage of the car park, I have heard nothing. I have now got to sort out the fact my car needs paint on the bumper. My... More

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5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We chose this hotel because our guidebook said it was family friendly. We arrived with a toddler and a baby and loads of luggage in a rainstorm and they would not let us through the front door via intercom because they were struggling to find our name on their reservation list. Meanwhile it's raining cats and dogs and we are... More

Was this review helpful? Yes 1
Senior Contributor
30 reviews 30 reviews
19 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We decided on a whim to visit York for the weekend and upon doing a quick ring around we were able to secure one night with Hedley House - who rate highly in Lonely Planet & Trip Advisor. It was very expensive for the one night - but we figure with the great reviews and proximity to town it was... More

Was this review helpful? Yes 1
Top Contributor
62 reviews 62 reviews
24 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Good security as only registered guests get keys to access the property, everyone else has to use the door buzzer. The hotel is in a perfect location to visit York, a lovely walk through museum gardens gets you into the heart of the pedestrian area. The free car parking for the hotel is a great boon The free internet competes... More

Was this review helpful? Yes 1
1 review
4 of 5 stars Reviewed 1 week ago via mobile

The breakfast service was great with plenty to enjoy in the English Breakfast. Compliments to the cook as our steak dinner was also wonderful. The staff was friendly and helpful with directions to any of the local sites we wanted to visit. Overall a very pleasant stay!

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Senior Reviewer
9 reviews 9 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here as a family of four in August. From the instant we walked in the door, we were delighted with our stay. We received a friendly welcome and huge assistance in planning our excursion into York which is a very short walk away through the beautiful museum gardens (unless you talk the 5 minute walk to the equally... More

Was this review helpful? Yes 2
Santa Monica, California
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Good location for exploring York but a bit tired. Old duvet covers - they could easily replace those. Friendly staff. Did not have breakfast there. Note the family room is all the way on the top floor, a bit of a climb. Good beds for kids - each had their own. Room was good size.

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Hale, United Kingdom
Senior Contributor
48 reviews 48 reviews
6 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 1 week ago

This was our second time at Hedley House. Free parking, friendly and efficient service and an excellent location - just a pleasant stroll through the museum gardens to reach the very centre of York. Our room was fine - no issues at all - spotlessly clean, comfortable, free wifi and bathroom with everything needed. I always prefer continental breakfast and... More

Was this review helpful? Yes 2
Stockport, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

A basement room , large lovely bed with great pillows very nice room, and that we're it ends .. The bathroom had a shower cubicle that my six foot four husband had to bend his head to wet his hair , there was another shower over the bath at the other end of the narrow room which he had to... More

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gregHotel, Owner at Hedley House Hotel, responded to this review

Thank you for taking the time to review Hedley House The night in question we had a months worth of rain in 2 hours so if water was going to get in at any time it was then. It is the first time this has happened and so far the last!! Room 30 used to be be my (the owners)... More

Woodley, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

I chose this hotel as a weekend break for myself my father who is blind and my teenage daughter so we booked a family room. On arrival our room was changed as the original room was on the top floor and there was no lift. The room was acceptable but the tea/coffee facilities were poor and there wasn't a place... More

Was this review helpful? Yes 1
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Additional Information about Hedley House Hotel

Address: 3 Bootham Terrace, York YO30 7DH, England
Phone Number:
Location: United Kingdom > England > Yorkshire > North Yorkshire > York
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hedley House Hotel 3*
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Also Known As:
Hedley Hotel York

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Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style
#1 Business Hotel in York #5 Family Hotel in York #10 Romantic Hotel in York
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Official Description (provided by the hotel)
Hedley House Hotel - A 3 Star Silver Award Hotel, within an 8 minute walk of the city. All rooms en-suite & all recently refurbished. Free wireless internet access. Off street car-parking, restaurant & lounge bar. Gym, 6 person outdoor aqua spa. Ample parking. ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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