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Hedley House Hotel

Hedley House Hotel
Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 47 reviews
47 Reviews
5.0 of 5 stars
25
4.0 of 5 stars
12
3.0 of 5 stars
5
2.0 of 5 stars
2
1.0 of 5 stars
3
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#2 of 61 hotels in York
  • Address
    3 Bootham Terrace
    York YO3O 7DH
    England
Check Rates: $173 £87 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 4 of 5 stars Based on 46 traveler reviews
  • What to Expect:
    • 4 based on 39 reviews Rooms
    • 4.5 based on 39 reviews Service
    • 4 based on 39 reviews Value
    • 4 based on 39 reviews Cleanliness
    • 3.5 based on 9 reviews Dining
  • Recommended For:
    • 50% based on 45 reviews Young singles
    • 50% based on 45 reviews Families with young children
    • 40% based on 45 reviews Older travelers
    • 40% based on 45 reviews Families with teenagers
    • 30% based on 45 reviews An amazing honeymoon

Reviews of Hedley House Hotel

( 1-10 of 47 )
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5 of 5 stars
Northumberland
Jul 13, 2008

We have just stayed for 5 days at the Hedley House Hotel. There were 39 of us!!!! A school party of 35 children and 4 adults. I visited all of the 15+ rooms we used and they were all spotlessly clean, well decorated, well equipped with flat screened TV, hairdryers, kettles and drinks facilities, snowy white towels and comfortable beds.... more

Jul 7, 2008

Just to say a big big Thank You! had a lovely stay while working here - staff were increadibly accomodating about arriving late, sorting parking, tea and all sorts at all times - much much appreciated! Great matressess too! Thanks! more


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2 of 5 stars
Nottingham
Jul 2, 2008
1/2 found this review helpful

First time I've been disappointed with TripAdvisor advice: Two us us stayed in ''family room'' number 4 which serves as twin room. We only had two small bags and still found the room cramped. Has large flat screen TV...along with stained carpet, tatty, worn decoration, shower head held together with duck tape, concave beds. Aparantly the owner is not aware... more

Management response from
ThebossYork, Proprietor

Sorry to see that you did not enjoy your stay at Hedley House. I must hold my hands up to a couple of your points – the shower head holder was broken the day you arrived and was replaced the day you left. The corner you mention is prone to being caught by people passing. I have put a wooden...

Jun 29, 2008
1/1 found this review helpful

I found this place by accident (had no reservation and my guide book info was obviously out of date as the place i was trying to find didn't exist!) and boy was I lucky! This place is run alike a hotel but with very reasonable prices. I paid 50 GBP for a single room with breakfast. Room: clean and spacious.... more

Management response from
ThebossYork, Proprietor

Another happy customer! This job is far from easy and we try our best for you to have a comfortable and enjoyable stay in York. It is always nice to hear that people have had a good stay – it makes it all worth while!

May 23, 2008
1/1 found this review helpful

This is an excellent all-rounder and can easily cater for the wide range and number of guests it holds at any one time. We booked relatively late for a large group - and had unconfirmed numbers right up to the day itself - but the friendly and helpful management style will facilitate any group. Close to city centre and handy... more

Management response from
ThebossYork, Proprietor

Thank you for the kind words. It was a pleasure hosting your group. You have given me a great idea. I will put the option of a BIG breakfast on our menu. I never begrudge giving extra I just hate putting perfectly good food in the bin! Hope to see you all again soon. Greg

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5 of 5 stars
nottinghamshire
May 7, 2008

hedley house york. we had a hen party group stay at this hotel and all our needs was catered for. this hotel coped very well with our large party of girls. the rooms are very well equipped with towels hairdryer iron and ironing board. large wardrobe and plenty of drawers, tea /coffee making facilities in the rooms. the staff are... more

Management response from
ThebossYork, Proprietor

Good to hear you enjoyed your trip. Thank you for coming in quietly! Good luck with the wedding.

May 6, 2008
0/1 found this review helpful

In fairness, the management were very nice indeed, the bathroom was large and clean, the breakfast was good enough, and the location convenient. However, paid a princely price for room that had the worst condition beds, literally sagging and concave in middle as you looked at them and pure torture to sleep in with old sheets and outdated room with... more

Management response from
ThebossYork, Proprietor

Dear Sir, Sorry to hear that you were not entirely satisfied with your stay at Hedley House. It is with great regret that I read your comments. If anyone has a problem whilst staying here we will do our very best to rectify it immediately, if we are told about it. We have a number of brand new mattresses in...

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5 of 5 stars
Nottingham
May 5, 2008

17 hens have just arrived home after the most amazing weekend in York. Hedley House was THE most perfect place for us to stay. The staff were fantastic and couldn't do enough for us including sticking "the bride to be's school photos" around the hotel for us prior to arriving. The rooms were brilliant and we were all together. The... more

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5 of 5 stars
Merseyside
Apr 28, 2008
1/1 found this review helpful

I have now stayed at the Hedley House on a number of occasions for work and pleasure. There are no five star facilities but who need them when the friendliness of the staff is so good. There is nothing they will not do to make your stay special, it could be the homemade banana cake, the "to die for" chocolate... more

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5 of 5 stars
Bangor
Apr 27, 2008

My husband and I stayed for 3 nights to celebrate my 40th birthday in April, we found the hotel on tripadvisor and would definately recommend anyone to stay there. Staff were very helpful and friendly, somebody always around to help if needed. The hotel is modern fresh and clean, the room large and spotlessly clean and tidy, breakfast very tasty... more

Management response from
ThebossYork, Propritor

It is good to hear that you enjoyed your birthday. See you again soon.

Reviews of Hedley House Hotel

( 1-10 of 47 )
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Hedley House Hotel Address

3 Bootham Terrace, York YO3O 7DH, England