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Hedley House Hotel


Hedley House Hotel
3 Bootham Terrace, York YO3O 7DH, England
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Traveler Reviews

80% Recommend
4.0 of 5 stars 86 reviews
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By trip type
All (86)
[ Date ] [ Rating ]
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4 of 5 stars
gilesmKnutsford 2 contributions
knutsford
Jun 30, 2009 | Trip type: Couples

Very nice location close to the city and beautiful walks in along the river. Clean and tidy and food was good. more

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5 of 5 stars
s_m_kowalski 4 contributions
Virginia, USA
Jun 25, 2009 | Trip type: Couples
1/1 found this review helpful

Stayed three nights at Hedley House, and I have to start by saying the staff were extremely friendly and accommodating. We stayed in one of the basement rooms (sorry, I know there's another local name for it than "basement" but can't recall it, but it certainly didn't look or feel like a "basement") which was extremely roomy and with comfortable... more

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4 of 5 stars
julphil 38 contributions
sydney australia
Jun 9, 2009 | Trip type: Couples

Only a 5 minute easy walk to the town walls of York and the Minster - in a quiet street and friendly staff with good breakfast and comfortable clean room. Would recommend more

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4 of 5 stars
Vivien2 1 contribution
SCOTLAND
May 26, 2009 | Trip type: Couples
1/1 found this review helpful

We stayed in one of the hotel's self-catering apartments, which was very comfortable. There were two rings and a grill/oven as well as a microwave, kettle, toaster and fridge. The bed was very comfortable, and the shower room was small but well-fitted with a great shower. We did not use the cooking facilities as it only takes 5 minutes to... more

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2 of 5 stars
dissapointed10 1 contribution
lancashire
May 19, 2009 | Trip type: Couples

Just arrived back from a two night stay at this hotel, booked it after reading the reviews on this site, unfortunatley we were very dissapointed, the breakfast was simply a cooked breakfast, no fruit or yoghurts laid out as in previous hotels and certainley no "breakfast suprises" as stated on the hotel website. Our room was below the dining room... more

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5 of 5 stars
kb12345 3 contributions
London
May 18, 2009 | Trip type: Couples

This is a great hotel and good value for it's location in York. This isn't a 5* hotel, but it is clean, in good condition, with welcoming staff and a fab breakfast. I get the impression that the staff will do anything they can to help. We got a map and a discount voucher for the viking centre. Breakfast is... more

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4 of 5 stars
ItchyfeetShrewsbury 2 contributions
Shropshire
Apr 11, 2009 | Trip type: Couples
1/1 found this review helpful

Just got back from a two night stay at The Hedley House. On arrival I was alone and the directions from the train station were spot on and easy to follow. Receptionist was really welcoming and provided a map and directions to the city which was just a five minute walk round the corner. The room was very large and... more

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3 of 5 stars
steveandell 3 contributions
west lothian
Apr 9, 2009 | Trip type: Couples
0/1 found this review helpful

Find it strange how this large b&b (cause thats what it really is) has such great reviews yeah the location is very handy and the staff also very plesant but apart from that trust me its nothing special,One main problem for us when you turned the shower on it went all over the floor the bracket that held it was... more

Management response from
gregHotel, Proprietor

Dear Madame It is with great regret to hear you were not entirely satisfied with your stay at Hedley House Hotel. Things do occasionally break and we try our upmost to rectify the problems as quickly as possible. The broken bracket did not render the bath or shower unusable. I apologise for the plumber coming in at 6pm on a...

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4 of 5 stars
NDtoUK 3 contributions
UK
Apr 2, 2009 | Trip type: Family
1/1 found this review helpful

Family of three - we stayed at the hotel in March and found it very nice. Staff were very friendly and room was clean. We had dinner one of the nights and our food was very good and freshly prepared. more

Excellent!
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5 of 5 stars
gilesdavies 3 contributions
Wellingborough, Northamptonshire
Mar 20, 2009 | Trip type: Business, Solo travel

I really have nothing but praise for this family run hotel... I stayed for two nights, as I was working up in York on a business trip. I arrived at the hotel to find two very friendly staff on the reception desk, when I mentioned my name they both immediately knew of my booking and room number. One of the... more

Management response from
gregHotel, Proprietor

Thank you for the kind review. Our new head chef Martin is developing the food side of the hotel and is doing a fantastic job. Just to let you know for next time - there is an alarm feature on the phone in each room. See you again soon Greg

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Hedley House Hotel Address

3 Bootham Terrace, York YO3O 7DH, England
York Hotels Hedley House Hotel
4.0/5.0
86