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Hedley House Hotel

#12 of 46 Hotels in York
Certificate of Excellence
Hotel website
3 Bootham Terrace, York YO30 7DH, England
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Hedley House Hotel
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1,271 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (277)
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Newtownards, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

The room was very clean and looked as though it had undergone a recent spruce up. Beds were comfortable and everything worked as it should. Breakfast and evening meals were of a high standard and wifi was available. All of the staff were more than helpful, especially Andrew and we would recommend Hedley House to anyone.

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Washington DC, District of Columbia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

my husband and i were the guests of hedley House hotel in York in mid june 2015 (4 nights). it was recommended by friends who had stayed there a few years ago. since we were on second floor and luggage a bit heavy, our host quickly carried bags to our room-- lovely; large; glorious bath (night lights on the floor!)... More 

Was this review helpful? Yes 2
ThebossYork, Owner at Hedley House Hotel, responded to this review

Thank you for the lovely review I hope the leg is better See you again soon Regards Greg More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed here with my husband, last minute deal, one of the nicest hotels i've ever stayed in. staff are extremely friendly and helpful, breakfast was outstanding, spa and sauna area was very relaxing, there was a few exchange students there but they were quiet and polite. our room was out this world. Definitely will be back

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ThebossYork, Owner at Hedley House Hotel, responded to this review

Thank you for the lovely review I am so glad you enjoyed your trip and we look forward to seeing you again soon Regards Greg More 

Stockport, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago

the room was filthy holes in towels & sheets, floor was beyond belief room had two beds both tired & wrecked. It was beyond belief as I had booked a 'superior' room!!!!! The alarm went off for, as we found out the second time that day. When it went off nobody had it sorted. A disaster waiting to happen. Superior... More 

Was this review helpful? Yes 2
ThebossYork, Owner at Hedley House Hotel, responded to this review

Thank you for your review It is great being a hotelier meeting and greeting different people every day We take customers feed back very seriously. We strive to make travellers comfortable so they can enjoy our wonderful city as much as possible. We encourage guests to talk to us while they are here to discuss any issue that arise so... More 

Portsmouth, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

What a find this was! Located in the Bootham district of York city centre this gem of a boutique hotel is quiet and peaceful yet only a short 10 minute walk through the lovely Museum Gardens to the Minster and heart of the city. We stayed in Room 11 which had been recently refurbished to a very high standard with... More 

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solihull
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great place to stay. Very central and free parking. Very helpful and welcoming staff. We stayed as a group of 6 while doing C2C bike ride, had dinner in hotel and bike storage not a problem. Walking distance to York Minster and shopping.

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Cardiff, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

A small group of us stayed at Hedley House for a week in June, using as a base. Really friendly staff, Hotel was clean, modern with a good atmosphere. Some of us had basement rooms which were light, spacious and airy. Hotel was within walking distance from York town centre. Private car parking facility was a bonus as we needed... More 

Was this review helpful? Yes 1
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My partner and I have stayed at Hedley house a few times now and we have never been disappointed. We had Room 2 this time and although the room is nice and spacious and clean. It's was right next to staircase and pretty much above the Kitchen. Making this room extremely noisy and hot. I did mention this at checkout... More 

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Cardiff, United Kingdom
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Six of us stayed at the Hedley for five days ,we used it as a base for our motorbike ride outs. As our bikes are converted into trikes we needed secure parking which Andrew the manager arranged for us.The hotel is clean and modern with a nice homely feel. The food was outstanding with good service. Our room was clean... More 

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Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I moved to Birmingham from York a while ago now to assist with my elderly nan. Since then I have and would only ever stay at this hotel! They are fantastic, look after me and my partner very well. The rooms even if we aren't in the best room are always clean and lovely! I cannot fault this hotel and... More 

Was this review helpful? Yes 1
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