We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 45 York hotels

The Royal York Hotel

4.0 of 5 Hotel   |   Station Road | Station Parade, York YO24 1AA, England
Hotel amenities
Save Saved
You added The Royal York Hotel to your Saves list
The Royal York Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
50%
Ranked #39 of 45 Hotels in York
A recent review
3 of 5 stars reviewed yesterday
KirstieandSimon Linlithgow, Scotland, United Kingdom
Write a Review

1,718 reviews from our community

Traveler rating
    283
    544
    448
    277
    166
See reviews for
224
783
43
253
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (500)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (1718)
  • Mar-May only
    (406)
  • Jun-Aug only
    (523)
  • Sep-Nov only
    (435)
  • Dec-Feb only
    (354)
All months
Senior Contributor
48 reviews 48 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed yesterday NEW via mobile

They first of all put me in a room that was 9 foot square, was hot and had a bathtub that I doubt I could fit into. Then they moved me ( after initially saying they were sold out) to a slightly bigger room that was still a disappointment. Old and tired looking. The staff are not particularly well trained... More

Was this review helpful? Yes
Linlithgow, Scotland, United Kingdom
Senior Contributor
35 reviews 35 reviews
5 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed yesterday NEW

Right next to the impressive York Railway Station so very convenient for the city. For me the rooms seem a little bit tired and pokey and I don't understand how the room rates work I had a superior double and apart from the bottle of water box of 2 chocolates I fail to see the difference between it and it's... More

Was this review helpful? Yes
London
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

The good: Large room, very quiet despite being next it the station and got a relatively good sleep Great location if you train it in Staff delivering room service friendly and nice Breakfast was fine, although the toast was terrible Clean(ish) room The bad: Tired room with dirty walls, frayed curtains and tired and broken light fittings (room 5302) Finding... More

Was this review helpful? Yes 2
Huddersfield
Contributor
11 reviews 11 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We used SuperBreak to book a four-night stay at the beginning of September; the arrangement was as a non-refundable advance purchase which did not include meals. On arrival we were allocated a spacious twin-bedded corner room on the second floor of this large Victorian hotel, with windows on two sides, overlooking the railway station entrance. Although some early and late... More

Was this review helpful? Yes 1
TonyFurlong, General Manager at The Royal York Hotel, responded to this review

Dear Guest Thank you for your positive feedback following your recent stay at The Royal York Hotel. It is fantastic to read that your large and comfortable bedroom met your high expectations and that you enjoyed a high quality dining experience in our Tempus restaurant at both breakfast and dinner. In response to your comments regarding the corridors and stair... More

York, United Kingdom
Top Contributor
82 reviews 82 reviews
41 hotel reviews
56 helpful votes 56 helpful votes
1 of 5 stars Reviewed 1 week ago

I organised a large event at this hotel, and was given a discounted price for my room, which brought the price down to £139 which is still extortionate. The hotel looks amazing from the outside but inside it is tired and dated. I stayed in room 211, again very dated, the heat was stifling and no air con. The bed... More

Was this review helpful? Yes
Liverpool, United Kingdom
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

I stayed here in June my hotel room was broken into whilst I was out, I had a total of around 1275 pounds with of stuff taken from my room, amongst which were my car keys. Despite telling the hotel they did nothing to help me secure my car which was obviously very vulnerable to theft. I was on the... More

Was this review helpful? Yes 5
Top Contributor
72 reviews 72 reviews
16 hotel reviews
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed 1 week ago

stayed here as we went to York for my birthday weekend, room was supposed to be a junior suite (that's what we were billed for!) room was tiny,no heating (well a 9.99 Argos fan heater) shower took over ten minutes to get warm and our lovely view was of some bins in a courtyard, no where near worth the money... More

Was this review helpful? Yes
TonyFurlong, General Manager at The Royal York Hotel, responded to this review

Dear Guest Thank you for taking the time to write a review following your recent stay at the hotel. I wrote to you on 16/9 to apologise for any confusion with your booking and to confirm that via our website, you booked a Junior Double room, which is in fact different to a Junior Suite, and that you were billed... More

Bristol, United Kingdom
Senior Contributor
40 reviews 40 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

An excellent position, right next to the station. Considering the position it was surprisingly quiet in the room, we never once heard a train. The room we had was very big with a 6 feet wide bed, solid wood furniture and two large windows (opening) with heavy curtains. The bathroom was also very large, with a shower over the bath... More

Was this review helpful? Yes
Belfast, Northern Ireland, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

1st impressions as you enter are of a lovely classic Victorian style 4 star hotel but sadly once checked in and shown to our room which were in an adjacent block this was immediately shattered and was more of a 2 star hostel with the first thing that you noticed was the undefinable odor in the corridor which was even... More

Was this review helpful? Yes
TonyFurlong, General Manager at The Royal York Hotel, responded to this review

Dear Guest Thank you for your feedback following your recent stay at the hotel. Your comments regarding our attentive and helpful staff are greatly appreciated and I will gladly share your positive feedback with them, although I was disappointed to read that you did not receive the usual high standards of service in the bar, which has been promptly forwarded... More

Bagshot, United Kingdom
Senior Contributor
43 reviews 43 reviews
18 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

A hotel which has been impressive now struggles to balance grand vs impractical. The hotel is very tired on décor and the rooms are not adequately cleaned. There are dust thick dust trails where the standard Vacs don't get to - skirting etc.. Carpets are so well worn they are threadbare. BUT the staff work very hard and are focused... More

Was this review helpful? Yes
TonyFurlong, General Manager at The Royal York Hotel, responded to this review

Dear Guest Thank you for your comments regarding your recent stay at the hotel. It is fantastic to read that the staff made a lasting impression with their attentive and efficient deliverance of customer service and that you enjoyed a high quality dining experience during your stay. Your comments regarding the décor of your room have been noted and it... More

Do you own or manage The Royal York Hotel?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to The Royal York Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Royal York Hotel

Address: Station Road | Station Parade, York YO24 1AA, England
Location: United Kingdom > England > Yorkshire > North Yorkshire > York
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Royal York Hotel 4*
Number of rooms: 165
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Travelocity, Expedia, Booking.com, Priceline, Tingo, TripOnline SA, Odigeo, Otel, HotelsClick, Agoda and Venere so you can book your The Royal York Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Royal York Hotel Grand Victorian
Royal York Hotel York

311 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (304)
Viewed
Hotel & grounds (67)
Viewed
Room/suite (82)
Viewed
Bathroom (35)
Viewed
View from room (31)
Viewed
0:18
Videos (1)
Viewed
Dining (3)
Viewed
Business center/function rooms (2)
Viewed
Pool/beach area (1)
Viewed
Other (82)

Management photos: Courtesy of the property manager

Viewed
All management photos (8)
Viewed
Hotel & grounds (2)
Viewed
Room/suite (3)
Viewed
Dining (1)
Viewed
Other (2)
Hotels you might also like...
Check In Check Out
Price Your Stay

Near The Royal York Hotel