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The Royal York Hotel

Station Road | Station Parade, York YO24 1AA, England
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The Royal York Hotel
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The Royal York Hotel
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2,059 reviews from our community

Traveler rating
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    659
    522
    307
    186
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Nottingham
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW via mobile

Had a great stay at this Hotel for my 40th birthday. Staff were brilliant, food in the resturant was to die for and the attention to detail was second to none. 10/10 from me and my hubby. We will be returning again soon.

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St. Asaph, United Kingdom
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed yesterday NEW

My husband whisked me away on my 50th birthday rather than have a party as we both have businesses to run. He booked the double superior and it's nothing like the photographs online, very small, dark, so dark even with all the lights on that I couldn't do any of my paperwork. The bathroom was so minute, my husband could... More 

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Birmingham
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Myself and 5 friends booked to stay at The Royal York Hotel to celebrate a 70th birthday. The reviews were mixed for the hotel but closeness to the station and price made it our first choice, so glad we did. We came out of the station to find it right next door, and on entering the hotel were met by... More 

Was this review helpful? Yes 1
Edinburgh, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

I stayed here last week. Originally only planned to stay Thurs evening, but the hotel was so fantastic I booked to stay an additional night. Superb clean rooms and fantastic facilities backed up by a very helpful professional efficient staff. I have stayed in literally hundreds of hotels both in the UK and around the globe, and The Royal York... More 

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Durham, United Kingdom
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I stayed at this hotel on business but was joined by my husband. We had a beautiful large suite overlooking the York Minster which was far nicer than expected. I booked via laterooms and the suite was the only room left, and excellent value. The decor is a little tired, but notwithstanding that very elegant. I would definitely stay again.... More 

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Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

My partner and I travelled down and stayed at the hotel earlier this month. He booked the hotel for a surprise and left a request which the hotel obliged to. However, when he was booking the hotel, he tried to book the hotel online and did not receive a confirmation email. A week later, he tried whilst at his mums... More 

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Nottingham, United Kingdom
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We chose this hotel because it is literally right next to York Railway Station and we were travelling by train. There is an entrance into the hotel directly from the station which helps with bags. We had a room on the third floor with a beautiful view and it was so quiet and peaceful we never heard another guest. The... More 

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TonyFurlong, General Manager at The Royal York Hotel, responded to this review

Dear Guest Thank you for your fantastic review following your recent stay at The Royal York Hotel. I am delighted that your superior room with beautiful views was to your liking and that you enjoyed a peaceful stay enhanced by amazing food and attentive staff. We look forward to welcoming you back to The Royal York Hotel in the future.... More 

Lakewood Ranch, Florida
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 1 week ago

We spent 2 nights at this hotel and was disappointed. The hotel was conveniently situated within walking distance of city center but hotel appearance was drab and need of new carpets and a painting. Our room was about 120 yards from the lobby and was cold and we were unable to control the thermostat. Dinner was O.K., nothing spectacular, and... More 

Was this review helpful? Yes 1
TonyFurlong, General Manager at The Royal York Hotel, responded to this review

Dear Guest Thank you for taking the time to provide your feedback following your stay at the hotel. It is great that our fantastic location and on-site car park were convenient for your stay. Please be advised that the hotel is currently a 4* hotel and please accept my apologies that you experienced an issue with the heating thermostat in... More 

Travelers are raving about these York hotels

Hawick, United Kingdom
Contributor
11 reviews 11 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here with friends, lovely location 5 minutes walk into york. First impression of the hotel was that it's grand. The only complaint we have is there was no fridge in the room. We used the pool every morning which was lovely.

Was this review helpful? Yes 1
TonyFurlong, General Manager at The Royal York Hotel, responded to this review

Dear Guest Thank you for your fantastic review of The Royal York Hotel. It is great that our central location was ideal for your visit with friends to York and that you were impressed with our wonderful foyer area. I am delighted that you enjoyed the lovely views from your garden view room and that you found time to use... More 

2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed here last week and I wasn't impressed. The entrance oddly takes you to a corridor and not the foyer, and the steps looked like they hadn't been hoovered in years, a new carpet would be a good start. Our room was huge though we were stuck in the basement and could hear pigeons all night. The bed was... More 

Was this review helpful? Yes 1
TonyFurlong, General Manager at The Royal York Hotel, responded to this review

Dear Guest Thank you for taking the time to provide your feedback following your stay. It is great that you took advantage of the hotel’s sauna and steam room, and that you enjoyed a delicious breakfast in the impressive dining room with views overlooking the gardens towards York Minster. As you are aware the hotel is currently undergoing a full... More 

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