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The Royal York Hotel

4.0 of 5 Station Road | Station Parade, York YO24 1AA, England
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The Royal York Hotel
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The Royal York Hotel
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1,912 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Bradford
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed yesterday NEW

I stayed here as part of a conference package earlier on in the month. Unfortunately for me I was given a room in the cellar/basement. Obviously this meant no window with any view but it was a large room which was extremely cold. I did plug in the electric heater but it didn't do much on a cold night. The... More 

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Blackburn, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We chose to stay here as it is convenient for the city centre and for the Minster. That was important to us as we had been invited to a special service there. The room we had was small with a view of the railway sheds, but was clean and tidy. The bathroom was small but adequate. We knew that there... More 

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United Kingdom
Contributor
15 reviews 15 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

Excellent location directly next door to train station. Reception and restaurant areas spotlessly clean, functional and tastefully decorated. Bar area is directly above swimming pool and makes sitting there rather unpleasant due to the smell of chlorine. All staff were friendly and helpful and resolved issues promptly. Rooms were basic and those in the annexe wing are a 5 minute... More 

Was this review helpful? Yes 1
West Yorkshire, United Kingdom
Contributor
11 reviews 11 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The hotel is in a great location as its walking distance to York City and yards away from the train station plus its a great venue for a wedding at this great Victorian Hotel. The staff wre friendly and help full. The only negative is the feeling that you are being ripped of on drinks as in most hotels (just... More 

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Whitworth, null, United Kingdom
Senior Contributor
41 reviews 41 reviews
5 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I attended this establishment on a Saturday as part of a conference day. The staff were friendly, the rooms In Which we held workshops and discussions were clean and tidy with ample beverages. Lunch was well presented and with plenty of choice for dietary needs. The location of this hotel is ideal as right in centre and also next to... More 

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TonyFurlong, General Manager at The Royal York Hotel, responded to this review

Dear Guest Thank you for your fantastic review following your attendance at a conference held at The Royal York Hotel. We appreciate your comments and are delighted that you enjoyed the variety of foods on offer at lunch and the meeting room facilities. We hope we have the pleasure of welcoming you back to The Royal York Hotel in the... More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

I have stayed at this hotel a handful of times over the years. I stayed briefly this week after missing a last train, so quality of room was not significant…except that it was a surprise to find it as disappointing as ever. The hotel always claims it is in the middle of renovations. Bizarrely, in over 20 years of occasional... More 

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TonyFurlong, General Manager at The Royal York Hotel, responded to this review

Dear Guest Thank you for your comments following your recent stay at the hotel. It is great to read that you are a returning guest due to the convenience of our location adjacent to York Station. We are delighted to advise that following completion of new sample bedrooms in the hotel all bedrooms will be refurbished in the coming months,... More 

Glasgow, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Having lived in York for many years this was a sentimental return and to a hotel we have known for many years. It is not as modern or chic as some top hotels, but it has character and comfort. It's spa facilities are unpretentious but perfect for our needs and it was easy to fit in a very enjoyable massage... More 

Was this review helpful? Yes 1
TonyFurlong, General Manager at The Royal York Hotel, responded to this review

Dear Guest Thank you for providing your lovely comments following your recent stay at The Royal York Hotel. It is great that you appreciated our superb location which I agree is ideal for the City’s attractions, and that you also found time to book in for a massage with our Beauty Therapist located in our onsite Leisure Club. I will... More 

Faversham, United Kingdom
Contributor
11 reviews 11 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel was clean, well presented, with helpful staff. Food from the resturant was a good quality,. One of e downsides was that I was woken at 04:10 by a diesel locomotive going through the station.......yes the Hotel is all but on the platform, so book a room on the opposite side of the Hotel. I left an item of clothing... More 

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TonyFurlong, General Manager at The Royal York Hotel, responded to this review

Dear Guest Thank you for your comments following your recent stay at the hotel. It is great that the cleanliness and food quality in the hotel were to your high standards and you were assisted on all occasions by our helpful teams. I understand from our Head Housekeeper that she has corresponded with you to advise that our laundry service... More 

Senior Contributor
28 reviews 28 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Old school hotel. Some very traditional features which I liked (e.g. The toilets downstairs!) Small but well equipped gym. Pool also. Rooms fine, decent shower, mattress a little firm for me but perfectly comfortable. Staff very friendly and welcoming. Would stay again.

Was this review helpful? Yes 1
TonyFurlong, General Manager at The Royal York Hotel, responded to this review

Dear Guest Thank you for providing your great review following your recent stay at The Royal York Hotel. It is fantastic that you had a comfortable and enjoyable stay, enhanced by excellent service from all our teams and that you can highly recommend the hotel and will definitely be staying with us again in the future. Thank you again for... More 

Newcastle
Contributor
16 reviews 16 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

I visited here recently and had a lovely stay with a party of six. We had three twin rooms. Room very spacious and clean and comfortable. One of the rooms was very cold but the staff brought a heater which was great. One of our party was celebrating her 50th and we were told we would get complimentary champagne and... More 

Was this review helpful? Yes 1
TonyFurlong, General Manager at The Royal York Hotel, responded to this review

Dear Guest Thank you for providing your feedback regarding your recent stay at The Royal York Hotel. It is fantastic that your party of six had an excellent stay at the hotel celebrating a special birthday. Our teams take great pride in the service they provide and it is great to read that you awarded our Reception and Restaurant teams... More 

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Additional Information about The Royal York Hotel

Address: Station Road | Station Parade, York YO24 1AA, England
Location: United Kingdom > England > Yorkshire > North Yorkshire > York
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Royal York Hotel 4*
Number of rooms: 165
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Also Known As:
Royal York Hotel Grand Victorian
Royal York Hotel York
Hotel Style:
#12 Luxury Hotel in York

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