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The Royal York Hotel

Station Road | Station Parade, York YO24 1AA, England
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The Royal York Hotel
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2,060 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Leeds, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

I visited the hotel on 24th May this year, staying for one night, and nearly didn't bother when I read some of the negative reviews on Trip Advisor. I have to say that my own experience was very positive and my daughter and I had an enjoyable stay. We stayed in room 224 which was a superior room and had... More 

Was this review helpful? Yes 1
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Stayed here from Saturday 11th to Monday 13th April, room 302, allegedly a Junior Suite! Hotel looks grand, ideally situated for train station and town centre. On arrival it's obvious building contractors were on site. Nothing was mentioned when booking direct or on checking in! Room 302 was right next to the "building site", but the Receptionist failed to mention... More 

Was this review helpful? Yes 1
TonyFurlong, General Manager at The Royal York Hotel, responded to this review

Dear Guest Thank you for your review following your stay at the hotel in April. I agree with your comments that the hotel is in an excellent location for arrival by train and visiting the city centre attractions. The hotel is undergoing a refurbishment programme which is in planned phases in order to minimise any effects for the comfort of... More 

Nottingham
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

Had a great stay at this Hotel for my 40th birthday. Staff were brilliant, food in the resturant was to die for and the attention to detail was second to none. 10/10 from me and my hubby. We will be returning again soon.

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St. Asaph, United Kingdom
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

My husband whisked me away on my 50th birthday rather than have a party as we both have businesses to run. He booked the double superior and it's nothing like the photographs online, very small, dark, so dark even with all the lights on that I couldn't do any of my paperwork. The bathroom was so minute, my husband could... More 

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TonyFurlong, General Manager at The Royal York Hotel, responded to this review

Dear Guest Thank you for your review following your stay at the hotel. As I am sure you can appreciate all our rooms vary in shape and size due to the age and layout of the Victorian listed building and as we have over 160 rooms in the hotel the photos on our website are only a representation of the... More 

Birmingham
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Myself and 5 friends booked to stay at The Royal York Hotel to celebrate a 70th birthday. The reviews were mixed for the hotel but closeness to the station and price made it our first choice, so glad we did. We came out of the station to find it right next door, and on entering the hotel were met by... More 

Was this review helpful? Yes 1
TonyFurlong, General Manager at The Royal York Hotel, responded to this review

Dear Guest Thank you for your excellent review of The Royal York Hotel where you celebrated your 70th Birthday with a group of friends. It is fantastic to read that your stay was enhanced by all our colleagues and your room with views over the gardens towards York Minster was to your liking. Your comments regarding the delightful array of... More 

Edinburgh, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

I stayed here last week. Originally only planned to stay Thurs evening, but the hotel was so fantastic I booked to stay an additional night. Superb clean rooms and fantastic facilities backed up by a very helpful professional efficient staff. I have stayed in literally hundreds of hotels both in the UK and around the globe, and The Royal York... More 

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TonyFurlong, General Manager at The Royal York Hotel, responded to this review

Dear Guest Thank you for your fantastic review of The Royal York Hotel following your recent stay. It is great that as a seasoned traveller you decided after experiencing one night in the hotel to extend your stay for an additional night. Thank you for sharing your comments and we look forward to welcoming you back to The Royal York... More 

Durham, United Kingdom
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I stayed at this hotel on business but was joined by my husband. We had a beautiful large suite overlooking the York Minster which was far nicer than expected. I booked via laterooms and the suite was the only room left, and excellent value. The decor is a little tired, but notwithstanding that very elegant. I would definitely stay again.... More 

Was this review helpful? Yes
TonyFurlong, General Manager at The Royal York Hotel, responded to this review

Dear Guest Thank you for your review following your recent business stay at The Royal York Hotel. I am delighted that your Suite was to your liking and you appreciated the lovely views towards York Minster. As mentioned previously on Trip Advisor the hotel is undergoing a full refurbishment and the Suites will be completed by October. Thank you for... More 

Nottingham, United Kingdom
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We chose this hotel because it is literally right next to York Railway Station and we were travelling by train. There is an entrance into the hotel directly from the station which helps with bags. We had a room on the third floor with a beautiful view and it was so quiet and peaceful we never heard another guest. The... More 

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TonyFurlong, General Manager at The Royal York Hotel, responded to this review

Dear Guest Thank you for your fantastic review following your recent stay at The Royal York Hotel. I am delighted that your superior room with beautiful views was to your liking and that you enjoyed a peaceful stay enhanced by amazing food and attentive staff. We look forward to welcoming you back to The Royal York Hotel in the future.... More 

Lakewood Ranch, Florida
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 1 week ago

We spent 2 nights at this hotel and was disappointed. The hotel was conveniently situated within walking distance of city center but hotel appearance was drab and need of new carpets and a painting. Our room was about 120 yards from the lobby and was cold and we were unable to control the thermostat. Dinner was O.K., nothing spectacular, and... More 

Was this review helpful? Yes 1
TonyFurlong, General Manager at The Royal York Hotel, responded to this review

Dear Guest Thank you for taking the time to provide your feedback following your stay at the hotel. It is great that our fantastic location and on-site car park were convenient for your stay. Please be advised that the hotel is currently a 4* hotel and please accept my apologies that you experienced an issue with the heating thermostat in... More 

Travelers are raving about these York hotels

Hawick, United Kingdom
Contributor
11 reviews 11 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here with friends, lovely location 5 minutes walk into york. First impression of the hotel was that it's grand. The only complaint we have is there was no fridge in the room. We used the pool every morning which was lovely.

Was this review helpful? Yes 1
TonyFurlong, General Manager at The Royal York Hotel, responded to this review

Dear Guest Thank you for your fantastic review of The Royal York Hotel. It is great that our central location was ideal for your visit with friends to York and that you were impressed with our wonderful foyer area. I am delighted that you enjoyed the lovely views from your garden view room and that you found time to use... More 

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