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All 45 York hotels

The Royal York Hotel

4.0 of 5 Hotel   |   Station Road | Station Parade, York YO24 1AA, England
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Ranked #39 of 45 Hotels in York
A recent review
4 of 5 stars reviewed yesterday
Helen T Kingston-upon-Hull, United Kingdom
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1,720 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Kingston-upon-Hull, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed on a business trip, hotel was spotless, good linen and towels. Staff were extremely attentive and service was impeccable. Nothing was too much trouble. Defo worth another visit. Very central for York station and local restaurants.

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Senior Contributor
48 reviews 48 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed 2 days ago NEW via mobile

They first of all put me in a room that was 9 foot square, was hot and had a bathtub that I doubt I could fit into. Then they moved me ( after initially saying they were sold out) to a slightly bigger room that was still a disappointment. Old and tired looking. The staff are not particularly well trained... More

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Linlithgow, Scotland, United Kingdom
Senior Contributor
35 reviews 35 reviews
5 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Right next to the impressive York Railway Station so very convenient for the city. For me the rooms seem a little bit tired and pokey and I don't understand how the room rates work I had a superior double and apart from the bottle of water box of 2 chocolates I fail to see the difference between it and it's... More

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Blackpool, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Fantastic location right next to the railway station but this wasn't a problem in terms of noise. The hotel is a mix of contemporary and classical decor and room 240 was very comfortable. The food was excellent, had dinner, breakfast and lunch, and the staff were very friendly and helpful. My only criticism was that my room had very squeaky... More

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3 reviews 3 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

The good: Large room, very quiet despite being next it the station and got a relatively good sleep Great location if you train it in Staff delivering room service friendly and nice Breakfast was fine, although the toast was terrible Clean(ish) room The bad: Tired room with dirty walls, frayed curtains and tired and broken light fittings (room 5302) Finding... More

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11 reviews 11 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We used SuperBreak to book a four-night stay at the beginning of September; the arrangement was as a non-refundable advance purchase which did not include meals. On arrival we were allocated a spacious twin-bedded corner room on the second floor of this large Victorian hotel, with windows on two sides, overlooking the railway station entrance. Although some early and late... More

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TonyFurlong, General Manager at The Royal York Hotel, responded to this review

Dear Guest Thank you for your positive feedback following your recent stay at The Royal York Hotel. It is fantastic to read that your large and comfortable bedroom met your high expectations and that you enjoyed a high quality dining experience in our Tempus restaurant at both breakfast and dinner. In response to your comments regarding the corridors and stair... More

York, United Kingdom
Top Contributor
82 reviews 82 reviews
41 hotel reviews
56 helpful votes 56 helpful votes
1 of 5 stars Reviewed 1 week ago

I organised a large event at this hotel, and was given a discounted price for my room, which brought the price down to £139 which is still extortionate. The hotel looks amazing from the outside but inside it is tired and dated. I stayed in room 211, again very dated, the heat was stifling and no air con. The bed... More

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Liverpool, United Kingdom
1 review
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 1 week ago

I stayed here in June my hotel room was broken into whilst I was out, I had a total of around 1275 pounds with of stuff taken from my room, amongst which were my car keys. Despite telling the hotel they did nothing to help me secure my car which was obviously very vulnerable to theft. I was on the... More

Was this review helpful? Yes 8
Top Contributor
72 reviews 72 reviews
16 hotel reviews
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed 1 week ago

stayed here as we went to York for my birthday weekend, room was supposed to be a junior suite (that's what we were billed for!) room was tiny,no heating (well a 9.99 Argos fan heater) shower took over ten minutes to get warm and our lovely view was of some bins in a courtyard, no where near worth the money... More

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TonyFurlong, General Manager at The Royal York Hotel, responded to this review

Dear Guest Thank you for taking the time to write a review following your recent stay at the hotel. I wrote to you on 16/9 to apologise for any confusion with your booking and to confirm that via our website, you booked a Junior Double room, which is in fact different to a Junior Suite, and that you were billed... More

Bristol, United Kingdom
Senior Contributor
40 reviews 40 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

An excellent position, right next to the station. Considering the position it was surprisingly quiet in the room, we never once heard a train. The room we had was very big with a 6 feet wide bed, solid wood furniture and two large windows (opening) with heavy curtains. The bathroom was also very large, with a shower over the bath... More

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Additional Information about The Royal York Hotel

Address: Station Road | Station Parade, York YO24 1AA, England
Location: United Kingdom > England > Yorkshire > North Yorkshire > York
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Royal York Hotel 4*
Number of rooms: 165
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Also Known As:
Royal York Hotel Grand Victorian
Royal York Hotel York

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