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The Royal York Hotel

Station Road | Station Parade, York YO24 1AA, England
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1 room 1 guest
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2,185 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

When we first arrived we were a bit sceptical about having to pay upfront before seeing the room...We were given a room with a view of the royal mail depot and a major road.... A big no no when you are from the countryside or have children. But I have rated this hotel a 5star because the reception and the... More 

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Guiseley, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Well, we have just checked out of the royal York hotel. Before I start I would say we knew it had building work going on during our stay, however we were informed, by reviews and the hotel that it would not effect our stay. Our checkin was poor, the receptionist was uninterested and unhelpful. We were told we had a... More 

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Travelers are raving about these York hotels

Sunderland, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 days ago NEW

We booked this hotel for a one night get away, and upon arrival and checking in managed to secure an upgrade to a junior suite. While the restaurant was beautiful and food was nice, if grossly overpriced, the room was a disgrace. It had a stunning view of the minster but the room was dirty, there was a hole in... More 

Was this review helpful? Yes 1
Wolverhampton, United Kingdom
Level Contributor
50 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed for one night on the way back from a trip to Edinburgh. As we booked in the receptionist apologised for the building and renovation work and informed us we had been upgraded. Could indeed see that a lot of new paint had been applied and new carpet had been laid in the hotel. Our little mini suite had been... More 

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Manchester, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

My daughter and I decided to take a one night break in York without any husbands or children (a rare event! ). We chose this hotel because it is a grand Victorian building, very close to the station and of course has 4 stars. The room we were given was spacious with the twin beds we had requested and a... More 

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GSIV6
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

I booked this hotel a few weeks before our stay for a surprise for my husbands 40th birthday...upon arrival the room wasn't ready, which was fine we were early, we returned after check in time to find it was still not ready, so we received a complimentary drink each in the bar ( nice gesture) when our room was ready... More 

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1 review
5 of 5 stars Reviewed 3 days ago NEW

Myself and my partner have just completed our stay at The Royal York and were completely blown away by the effort the staff members made to ensure I had a memorable birthday visit. Special mention to Natalie on the front desk who went above and beyond at every point. The superior room was beautiful, to the point it was incredibly... More 

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South Yorkshire
Level Contributor
66 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed here for one night as we were going to the races. Our room wasn't ready when we arrived but the receptionist moved the rooms round so we could have access to a room (we had 4 rooms booked). So all was good and we had the room to get ready in between all 4 couples. We have stayed... More 

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Level Contributor
85 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Stayed here for a night about 3 years ago 2012 with my partner for our anniversary. The hotel was extremely clean with very polite staff couldn't ask for more from them Room Sadly this was the downfall Quiet disappointed with look of the room and the view from the window not to mention the noise from the passing trains and... More 

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Carlisle, United Kingdom
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Simply fantastic faultless stay for our coral wedding anniversary. From the minute we arrived the staff we so helpful and polite. Although the hotel is undergoing some refurbishments this did not detract from our stay. The hotel was also busy due to the races but again we were not disturbed by noise and all the facilities were not too busy.... More 

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TonyFurlong, General Manager at The Royal York Hotel, responded to this review

Dear Guest Thank you for your 5* review of The Royal York Hotel. Your comments regarding our colleagues are fantastic to read and I will share them with our teams. It is also great that you appreciated your newly refurbished superior room and bathroom and had a fab celebratory stay. Thank you again for your feedback and we look forward... More 

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