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The Royal York Hotel

Station Road | Station Parade, York YO24 1AA, England
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The Royal York Hotel
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The Royal York Hotel
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2,027 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Glasgow, United Kingdom
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed yesterday NEW

I stayed at this hotel for 1 night I had a great nights sleep, good food and the service was perfect everything I asked for was provided even the soya milk ,iron and ironing board was brought to my room within 5 minutes what a service!! This hotel is located near the train museum and city centre. York is a... More 

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Leeds, England, United Kingdom
Contributor
20 reviews 20 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed yesterday NEW

I have just returned from an excellent weekend at this hotel .The hotel is excellently situated next door to Yorks rail station so great for transport links both train and bus .The room we were allocated was a good walk from reception and at basement level but was very large and comfortable , and we were out most of Fri... More 

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Brisbane, Australia
Top Contributor
211 reviews 211 reviews
26 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I was here for a conference. Being from the antipodes i was suitably impressed by the grandeur of the hotel. The staff were helpful and the breakfast delicious. Give it a try you won't be disappointed.

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Kendal, United Kingdom
2 reviews
3 of 5 stars Reviewed 6 days ago NEW

Stayed in this hotel for 1 night. Reception area and bar were really nice. The room was very basic and although the bathroom was big it was very dull and in need of renovation. Leisure facilities were good but changing rooms in need of renovation. I felt the price was expensive given the room being very basic.good central location. Very... More 

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Chester, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We are 5 ladies of a certain age 'the Golden Girls' who stayed in the Royal York for 3 nights in Apil 15. Ideally situated next door to the train station. Lovely traditional hotel. Rooms a little dated. but large and good sized bathroom . Very clean and well equipped. Fantastic breakfast and good service. Very reasonably priced. Try to... More 

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Horstead, United Kingdom
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago NEW

This was my second visit to the Royal York. We chose it based on location and it being our first trip away together since our marriage, so thought we deserved a bit of luxury. The room was a basic room with no view, but that was as described. However nice room with everything we needed. The staff were amazing. Very... More 

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Spilsby, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for 2 nights. Difficult to fault the place. Bright comfortable clean room. Pool nice & warm. Drinks a bit expensive but to be fair expected them to be. Excellent self service breakfast. Will certainly be going back.

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London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

stayed for a couple of days staff were very friendly and helpful,we had a junior suite unfortunately not what we expected of this hotel,needed a splash of paint, sofas needed a good clean also the bathroom needed attention.hotel just needs a little TLC,

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TonyFurlong, General Manager at The Royal York Hotel, responded to this review

Dear Guest Thank you for your review following your stay at the hotel. As previously advised on Trip Advisor, the hotel is currently in the middle of a full refurbishment and the public area plans have been completed with work beginning shortly which will give the hotel a completely different feel. We hope that we can welcome you back to... More 

London, United Kingdom
Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Ok so I am a girl more used to my hyper modern, so take my review from that angle first. Location is absolutely flawless. Right outside the station, but I didn't hear or feel a train rattle all weekend. It's right near all the best parts of York and cannot be faulted for that. Also the ghost tours bus stops... More 

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TonyFurlong, General Manager at The Royal York Hotel, responded to this review

Dear Guest Thank you for your fantastic review following your recent stay at The Royal York Hotel. The building is a Victorian listed building with amazing views towards York Minster and I am delighted that you appreciated the charm and grand design of the hotel. Your wonderful comments regarding our colleagues will be shared with them and it gives me... More 

Beverley, United Kingdom
Contributor
12 reviews 12 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

Initial view was looks very opulent , what with the revolving door off the station platform, grand staircase and lobby. Reality is ,apart from the location , its just another chain hotel. Usual fill a form at reception and take a seat . Don't want a seat , want my room!!. Room was in the garden wing ! Again a... More 

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TonyFurlong, General Manager at The Royal York Hotel, responded to this review

Dear Guest Thank you for taking the time to provide your feedback following your stay at the hotel. It is great that you appreciated the grandeur of our entrance and Reception areas and our excellent location adjacent to York Station. Please accept my sincere apologies that the view from your room did not meet your expectations. For any future visits... More 

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