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Holiday Inn York

3.0 of 5
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Tadcaster Road, York YO24 1QF, England
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Holiday Inn York
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990 Reviews from our TripAdvisor Community

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Saltash, United Kingdom
Level Contributor
52 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here for three nights and were very comfortable for the whole of our stay. The staff were very friendly, helpful and efficient. Nothing was too much trouble. The breakfasts were really excellent, well cooked and plentiful, constantly replenished and you could help yourself to as much as you like. We also had dinner at the hotel on one... More 

Helpful?
Thank Susan D
HIYork, General Manager at Holiday Inn York, responded to this review

Dear Susan D, Thank you so much for your considered review of our hotel. I am pleased to hear you had a very comfortable three night stay with us and enjoyed the facilities we have to offer. I am also pleased to hear that you found our staff to be friendly, efficient and helpful across the hotel. Our team takes great pride... More 

Doncaster, United Kingdom
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Being away from work isn’t always a perk of the job, its often long hours and late lonely meals. But this time my stay was somewhat enhanced by a friendly waitress called Lauren (Simon, I think was her second name). As usual I was eating late after a busy day managing working on the flood barriers in York. It was... More 

Helpful?
Thank Wildey1
HIYork, General Manager at Holiday Inn York, responded to this review

Dear Wildey1, Thank you so much for taking the time to leave us your review of our hotel. I am pleased to hear that we are able to consistently cater to your needs. I am also very pleased to hear that your stay was enhanced by one of our team members in particular. Lauren is a credit to the hotel and... More 

Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

We were a party of 8 visiting family in York. The room was clean and tidy with no real issues. The bar prices were a little over the top but as always this wax expected. We only had bar snack late evening on our first night with all being ok except my rubber uncooked steak sandwich but this was a... More 

Helpful?
Thank Simondon69
HIYork, General Manager at Holiday Inn York, responded to this review

Thank you so much for taking the time to leave us such a constructive review. I am pleased that you had a pleasant stay with us and found your rooms to your liking. I have passed on your comments regarding your bar meal to our food and beverage team, and I am also pleased to say we are anticipating a... More 

North Yorkshire, United Kingdom
1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

The menu in the restaurant was quite minimal however the food that we ordered was very good and the gammon steak was superb ! Also the bar staff where all very friendly and we had excellent service from a waiter called Brandon who was more than happy to help with any questions about the meals , I would definitely go... More 

Helpful?
Thank yorksupporter57
HIYork, General Manager at Holiday Inn York, responded to this review

Dear yorksupporter57, Thank you so much for taking the time to leave us your review and recommendation of our hotel. I am very pleased to hear that you enjoyed your stay with us and found our restaurant food to be excellent. I would also like to thank you for taking the time to commend our friendly bar staff and our waiter... More 

Cardiff, Wales
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

The staff were excellent on arrival and when I requested some things I had forgotten. I stayed whilst visiting York on business. It's location is perfect and easy to get to from the main roads in and around York. My only criticism would be its quite dated. Although very clean the room I had on the walk down the corridor... More 

Helpful?
Thank Animal16
HIYork, General Manager at Holiday Inn York, responded to this review

Dear Animal16, Thank you so much for your review of our hotel and your recommendation for business travelers. I am pleased to hear you enjoyed your stay with us and found the service of our staff excellent. Our team prides themselves on consistently offering such high standards. I would like to add that we are expecting to see refurbishment within the... More 

Lutterworth, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

What a great hotel. I am a long term resident and find the staff at the hotel are what make it such a pleasure especially Kristy, Shireen, Jayne, Millie to name but a few. The rooms are always clean and fresh. The receptionists are very efficient even when dealing with bus trips. Woild reccomend this hotel to anyone visiting York.

Helpful?
Thank Andy H
HIYork, General Manager at Holiday Inn York, responded to this review

Dear Mr. Andy Hooper, Thank you for taking the time to recommend our hotel. As a spire elite rewards club member we appreciate your loyalty. I am pleased that you find the service our staff provides a pleasure. Kristy, Shereen, Jayne and Millie are all key members of our team and will be delighted to receive your feedback. We look... More 

Mansfield, United Kingdom
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My wife and I had a one night stay and there was nothing to fault. very efficient and welcoming check in, very clean and comfortable room finished off with a good breakfast All we can say is thank you for an enjoyable visit to York

Helpful?
Thank Philip A
HIYork, General Manager at Holiday Inn York, responded to this review

Dear Philip A, Thank you so much for your review of our hotel. I am pleased to read that you and your wife had a wonderful stay and enjoyed the facilities we have to offer. Our welcoming reception team will be particularly pleased to receive your feedback about the high standard of their services, as will our breakfast chef. We... More 

South Shields, United Kingdom
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Have stayed at this hotel many times whilst visiting York and have always had a good experience. The rooms are always pleasant, clean and comfortable. The staff are always very friendly and helpful, nothing being too much trouble. The breakfast is self service with plenty to choose from. Food in the restaurant is also very good. A big plus at... More 

Helpful?
Thank Gary C
HIYork, General Manager at Holiday Inn York, responded to this review

Thank you so much for your review and recommendation of our hotel. I am pleased to hear you always have a good experience with all aspects of our service when you stay with us. Our team takes great pride in their high standard of service and your feedback will happily received. We hope to welcome you back again soon. Sincerely, Chris... More 

Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed January 3, 2016 via mobile

Start with the hugest problem 13p a minute just to call the hotel! No direct number advertised anywhere. Booked for one night, good welcome however family room tired. Drinks at the bar very expensive. Buffet breakfast I think laid out at 7.00 so by 8.30 it was very dry. One harried member of staff run of her feet. Hilton can... More 

Helpful?
Thank IPRS-CEO
HIYork, General Manager at Holiday Inn York, responded to this review

Dear IPRS-CEO, Thank you for taking the time to review our hotel. We truly value your feedback and I am happy to know that our team gave such a warm welcome. I am sorry to hear that you faced difficulties in locating a direct number for us. Should you need to contact us directly in the future you can reach... More 

Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed January 2, 2016 via mobile

Booked five nights at this hotel. The price was good. We had dinner in the restaurant which was lovely. Only a half hour walk into city centre. Service great. Would certainly stay again. Staff friendly and helpful. Very clean. York is a gorgeous city.

Helpful?
Thank Dibrow1
HIYork, General Manager at Holiday Inn York, responded to this review

Dear Dibrow1, Thank you very much for taking the time to review our hotel. I am pleased to read of your excellent service and dinner experience in our Junction restaurant. It brings our staff great satisfaction to receive such positive feedback. We are in agreement on the beauty of York and we hope to welcome you back here again soon.... More 

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