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Holiday Inn York

3.0 of 5
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Tadcaster Road, York YO24 1QF, England
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Holiday Inn York
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1 room 1 guest
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Ranked #33 of 46 Hotels in York
A recent review
4 of 5 stars reviewed 2 days ago
jasi2013 Salisbury, United Kingdom
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Salisbury, United Kingdom
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Very pleasantly surprised by this hotel especially as we had booked last minute. Rooms adequate, clean. Is possibly coming up for a re-fit, especially bathrooms. Efficient friendly reception staff, likewise the bar and restaurant staff. Food as expected for a chain. Car parks front and back of hotel, a little noisy with bright lights on throughout the night. Just so... More 

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Coventry, United Kingdom
Level Contributor
50 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The Holiday Inn brand is reliable. You know what you're getting. This hotel has the usual facilities, the beds are comfortable, the rooms are corporate, bathrooms are small with little space for toiletries but the shower is brilliant, really powerful. The rooms are clean and the staff are welcoming and very helpful. We didn't eat there but had a couple... More 

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HIYork, General Manager at Holiday Inn York, responded to this review

Dear terrymc55 I am delighted you had a great stay at the hotel and found the hotel to be comfortable and in a good location. Many thanks for reviewing your stay. With Kind Regards Chris Freer General Manager More 

liverpool
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Stayed her for 2 nights (Thursday and Friday). Staff are extremely friendly and location is great, you can catch a taxi into the town for around £7. Great little pub facing also!! The rooms however are a let down. I found our room to be quite tatty and the bathroom was dated and also smelt of damp. The carpets were... More 

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HIYork, General Manager at Holiday Inn York, responded to this review

Dear Liverpool/Louby Many thanks for your review, I am pleased you had an enjoyable weekend and found our team to be friendly and welcoming. All of your feedback is appreciated and is being used constructively. With Kind Regards Chris Freer General Manager More 

Level Contributor
5 reviews
4 hotel reviews
3 of 5 stars Reviewed 3 days ago NEW

Being a gold member IHG I was disappointed with this hotel with a few Internet was ridiculously slow and kept cutting off , had to ask for it in the first place because they give you vouchers. No option to purchase movies very limited TV choice which was disappointing . No bins in the room. The room was nice however.... More 

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HIYork, General Manager at Holiday Inn York, responded to this review

Dear buttercuupp53 I am extremely concerned to learn of your findings. Please be assured I will be fully reviewing this matter and taking actions including re-training to ensure these shortfalls are corrected. Many thanks for your review, your feedback is warmly welcomed. With Kind Regards Chris Freer General Manager More 

Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Good holidays are so precious, we work hard all year to achieve a well deserved break. Four years ago we returned to york, we chose the holiday due to it's proximity to the centre without being swamped It's so much more than that The staff are warm and friendly, they can't do enough to help, they really are the Holiday... More 

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HIYork, General Manager at Holiday Inn York, responded to this review

Dear carolball Thank you every so much for reviewing your stay, I am so pleased you had a great holiday and the Holiday Inn York achieved this for you. I do hope we can welcome once again to the hotel. With Kind Regards Chris Freer General Manager More 

Tibenham, Norwich
Level Contributor
33 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

I love staying at Holiday Inns and have been a Priority Club member for several years. The York version was well located and seemed to have everything going for it. However, it proved to be a big disappointment. The evening meal was bland and over-priced, whilst they seemed unable to provide freshly cooked eggs for either breakfast we attended. The... More 

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HIYork, General Manager at Holiday Inn York, responded to this review

Dear Alan H I am sorry for the disappoint you felt towards your stay. Your feedback is appreciated and is being used constructively. With kind regards Chris Freer General Manager More 

Travelers are raving about these York hotels

Hastings, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

The bed is really poor, the mattress is like a hard board, resulting in a very poor nights sleep and waking up with a bad back. I stay in a lot of IHG hotel and this really is the worst bed ever. The rest of the room is fine. Internet is slow. I have just tested the internet speed (free... More 

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HIYork, General Manager at Holiday Inn York, responded to this review

Dear my_kids_taxi Thank you for reviewing your stay, your feedback is greatly appreciated and is being used constructively to improve the service we offer to our guests. With Kind Regards Chris Freer General Manager More 

Toronto
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

Had a good stay without any issues. The hotel is located at a 5 mins drive from the main town. Parking is no problem. Sign up with rewards program to get free internet, which was okay for reading messages. Pretty slow for anything else. Go to the lounge for faster connection. Paid 70 pounds a night on a busy weekend.... More 

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HIYork, General Manager at Holiday Inn York, responded to this review

Dear ColdLatte I am so pleased you had a relaxing stay, with no Hassle. Your feedback is greatly appreciated. With Kind Regards Chris Freer General Manager More 

Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Stayed the nite,clean room,bar and close to York city centre (taxi ride). Staff friendly and big car park.negative was breakfast -all you can eat but no bacon,mushrooms or hash browns so not good.can't say much more as did what we needed.

Was this review helpful? Yes 1
HIYork, General Manager at Holiday Inn York, responded to this review

Dear AndyLFC1981 Thank you for reviewing your stay and I am pleased you had good stay and found our hotel to be clean and comfortable witha friendly team. I am concerned to hear of your findings with breakfast as these items are always available, I can only presume that they were refreshing the items at the time, however I will... More 

Selby, United Kingdom
Level Contributor
148 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
2 of 5 stars Reviewed 1 week ago

This is a good hotel, great location, good facilities but so so expensive. Weekend rates of over 250.00 for a standard room and 7.20 for a glass of wine. There are other hotels much cheaper with equal comfort in the area.

Was this review helpful? Yes
HIYork, General Manager at Holiday Inn York, responded to this review

Dear Christopher C Thank you for your feedback, I am pleased you had an enjoyable stay, we do have a selection of wines available by the glass and depending on the size these range from £4.25 per glass. Our room rates fluctuate daily depending on the business demand of the city. Your feedback is warmly welcomed. With Kind Regards Chris... More 

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