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Holiday Inn York

3.0 of 5
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Tadcaster Road, York YO24 1QF, England
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Holiday Inn York
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Ranked #30 of 46 Hotels in York
A recent review
5 of 5 stars reviewed 2 days ago
Zoso A Stoke-on-Trent, United Kingdom
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834 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Stoke-on-Trent, United Kingdom
Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Great Place to Stay to explore York and the North East Coast. Great accommodation clean and a good decor, food also very good the breakfast was excellent. A special mention to the Manager Chris and the George in the restaurant who,s customer awareness was excellent, they couldn't do enough for us, to make our three night stay an enjoyable experience.... More 

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Stockport, United Kingdom
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The location of this hotel is just amazing for an overnight stay whilst at the races. It is a stones throw from the track, we recently stayed here and were very impressed with the all the facilities available. The rooms are immaculate and maintained to a good standard. Bar prices are reasonable, we only ate at the hotel for breakfast,... More 

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Lincoln, United Kingdom
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Fantastic location, right by the racecourse and a fairly quiet road. the receptionist on check in was great, friendly and fortunately the room was ready so we didn't have to wait. The room was clean and tidy and everything in working order. Only slight downfall was the bathroom, it was tiny and was a bit tricky trying to shut the... More 

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HIYork, General Manager at Holiday Inn York, responded to this review

Dear Andrea B I am so pleased you enjoyed your stay at the hotel for your family celebration. Thank you for reviewing your stay your feedback is appreciated. With Kind Regards Chris Freer General Manager More 

London, England
Level Contributor
70 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We stayed here for a weekend and even took our little dog with us. It's quite a large hotel and is easy to find and park. Reception was friendly and efficient. We were on our way upstairs to our room within 8 minutes of arriving. The room was a standard room with a double bed and at the far end... More 

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HIYork, General Manager at Holiday Inn York, responded to this review

Dear liam-kenny I am so pleased you had an enjoyable stay with us and you had a great family birthday celebration. Thank you for taking the time to review your stay. With Kind Regards Chris Freer General Manager More 

London
Level Contributor
67 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

A nice room in a clean hotel in a very nice setting - just metres from the racecourse. But the ridiculous policy of charging extra for the internet (for which their marginal cost must be close to zero) continues. Breakfast a disappointment and service haphazard. Some dinner items great, others just average.

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HIYork, General Manager at Holiday Inn York, responded to this review

Dear mouth_of_flowers Thank you for taking the time to review your stay, your feedback is appreciated. I am pleased you found your room to be clean and comfortable. For future reference at all Holiday Inn branded hotels we do provide free internet to all our IHG Reward Members this is a Free loyalty scheme which you can instantly join upon... More 

King's Lynn, United Kingdom
Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 1 week ago

One of my major annoyances is fixtures and fittings that are not tidy. Brent Cross had these in abundance. This one was all fine. Air con worked without excessive noise, everything was in good repair and I was welcomed by friendly staff. What let it down was the staff in the morning in the breakfast area forgetting to smile. I... More 

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HIYork, General Manager at Holiday Inn York, responded to this review

Dear FreshMinty Thank you ever so much for your review, your feedback is greatly appreciated and actions will be taken to improve our breakfast service. With Kind regards Chris Freer General Manager More 

Glasgow, United Kingdom
Level Contributor
47 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed 1 week ago

If you have stayed in a Holiday Inn before then you will know exactly what to expect; clean tidy rooms, equipped and furnished to the expected standard with en suite, tea/coffee making facilities etc, etc, etc. This member of the chain is no different and represents the company well. Stayed here for a short break and chose it for location,... More 

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HIYork, General Manager at Holiday Inn York, responded to this review

Dear GoVanBoy99 I am so pleased you had an enjoyable stay and found the hotel to be in a good location for reaching the city centre and you appreciated our free wifi with being an IHG rewards member. Many Thanks Chris Freer General Manager More 

Basingstoke, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

First night started off poor in the restaurant, however this was sorted the following evening that is due the F&B manager Louise and her staff especially Jessica who looked after myself and the members of my group. Will visit again great 😄😃

Was this review helpful? Yes 1
HIYork, General Manager at Holiday Inn York, responded to this review

Dear ikeisha I am so pleased you had a great time with your group and Louise and Jessica looked after you all. I will be sharing your comments with them and I am sure they will be delighted to receive a mention. Many thanks Chris Freer General Manager More 

uk
Level Contributor
102 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed recently for en-route for a work meeting. Had nor problems with the stay, checkout was a bit slow. It's about time IHG had something automated for check in/check out. Was upgraded as a platinum member. Rooms seemed quite small, and bathroom was tiny. Although both were functional.

Was this review helpful? Yes
HIYork, General Manager at Holiday Inn York, responded to this review

Dear Durham_Bloke_UK Thank you for your review and I am pleased you had a good stay and that we were able to upgrade you to thank you for your loyalty as a IHG Platinum Member. With Kind Regards Chris Freer General Manager More 

Worcester, United Kingdom
Level Contributor
46 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for three nights, booked using points, so don't really know what we paid, but from other recent stays elsewhere would have been unhappy if it was much over £100. Good stuff....excellent staff, pleasant, obliging with early check in and room request (top floor for max quiet), room extremely clean, very quiet nights. Very handy if you want to use... More 

Was this review helpful? Yes 1
HIYork, General Manager at Holiday Inn York, responded to this review

Dear Teflonted Thank you for your review, your feedback is appreciated and will be used constructively. With Kind Regards Chris Freer General Manager More 

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