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Grays Court

Chapter House Street, York YO1 7JH, England
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Grays Court
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Grays Court
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157 reviews from our community

Traveler rating
    106
    26
    15
    9
    1
See reviews for
23
92
5
3
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We were lucky enough to have our wedding at Gray's Court last month and could not have been happier with the choice. The unique location is perfect for exploring and escaping from the city at the same time, and the building itself is stunning inside and out - well looked after and full of quirky artistic touches everywhere you look.... More 

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Wirral
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We booked last minute having decided to visit York for 24 hours & were not disappointed. Welcoming staff were lovely & the informal atmosphere made the grand surroundings seem very comfortable. Dinner in the restaurant was delicious & breakfast prior to exploring the city set us up for the day. Highly recommended.

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Helen-Grays, Owner at Grays Court, responded to this review

Thank you for taking the time to post such a kind review, we very much hope to see you again. Regards, Helen More 

Brough, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My wife and I had tickets for an evening concert in York and decided to indulge in an overnight stay at Grays Court. It proved an inspired choice - it is a gem!. We have visited York frequently over many years and had no idea that there was a hotel in this location within a "stones throw" of the Minster.... More 

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Helen-Grays, Owner at Grays Court, responded to this review

Thank you so much for your lovely review. The garden is special, and as you say you were blessed with good weather. I am delighted that you enjoyed your stay with us here and hope that you will come back soon. Best regards, Helen More 

Richmond-upon-Thames, United Kingdom
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed April 7, 2015 via mobile

My parents stayed here for 3 nights and had to move rooms as the heating and hot water weren't working well in the first room. They are in their late 70s and found this a struggle, although the staff did help. The second room overlooking the courtyard was better but little things like the winds rattling the sash windows and... More 

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Helen-Grays, Owner at Grays Court, responded to this review

I am really sorry to hear that your parents were disappointed. I will bring the windows to the attention of our maintenance manager and I am sure we will be able to fix that. The cupboard/wardrobe is small and while it is fine for storage for a night or two I agree that it does not provide a huge amount... More 

Ballymena, United Kingdom
Senior Contributor
29 reviews 29 reviews
17 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed April 5, 2015

I have always wanted to visit this hotel and this week was my chance! I had watched the documentary about Helens struggle to get the hotel up and running so I was keen to see the finished result and it really is fabulous.The decor,the gardens , the furnishings ......everything adds up to make a stunning ,classy hotel.I'm sure a wedding... More 

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Helen-Grays, Owner at Grays Court, responded to this review

Thank you so very much for your lovely review, I am delighted to read that you enjoyed your stay here. It was our dream to create somthing special here and comments like yours let us know we are on the right track. I will make sure that all the team see your review as they will be as happy as... More 

1 review
5 of 5 stars Reviewed April 4, 2015

Grays Court is placed elegantly in the middle of York, in the shadow of York Minster, and offers an interesting trip into the past. I found the history fascinating, and my room was so comfy, clean and had a great mix of the modern and the old. We had some lunch in the gallery, and the service was excellent as... More 

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Helen-Grays, Owner at Grays Court, responded to this review

Thank you for your review, I am delighted to hear that your enjoyed your visit, and you are quite right about the lady who served your breakfast. She is simply amazing and I am so lucky to have her in my team. I will make sure I tell her about your kind comments. I very much hope you will come... More 

Scotland, United Kingdom
Top Contributor
93 reviews 93 reviews
34 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed April 1, 2015

We chose this hotel due to its location and the various positive reviews. We weren't disappointed. From the moment we arrived until we left we were well looked after. Very good arrival process and the complimentary scones and tea was very welcome. We stayed in the Willoughby Suite which was extremely comfortable although perhaps the term "suite" is slightly misleading.... More 

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Senior Contributor
34 reviews 34 reviews
3 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed March 31, 2015

I chose this hotel as I was having a romantic weekend away in York and decided to splash out, I wasn't disappointed! The location was superb, just at the side of the York minster. The hotel was absolutely stunning. It wasn't cheap but I didn't want it to be! Thourghly recommend if you want to stay in York and enjoy... More 

Was this review helpful? Yes 1
Swanage, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 29, 2015

We absolutely loved every aspect of Grays Court, from the architecture and decor to the fine details, including the modern touches amongst period pieces, and the wonderful renovation that has been done to this old building. The food was fresh, interesting and delicious; we had brilliant service from the staff and we enjoyed the choice of background music and the... More 

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Leeds, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed March 23, 2015

The charm of the hotel is its age, history and location. Tastefully "restored" with an eclectic mixture of furniture and antiques. A wonderful and quirky place. The food was very good. The staff were friendly, helpful and efficient. Overall an excellent stay which we intend to repeat in the future.

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