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All 208 York B&Bs / inns

Grays Court

5.0 of 5 Guest house   |   Chapter House Street, York YO1 7JH, England
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84%
Ranked #80 of 208 York B&B and Inns
A recent review
5 of 5 stars reviewed 2 weeks ago
Buskie88 York, United Kingdom
  • Overview
  • Reviews (113)
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  • Room tips (24)
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113 people have reviewed this hotel

Traveler rating
    74
    21
    9
    8
    1
See reviews for
13
65
5
2
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
York, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here for my partners graduation. We stayed in the Willoughby room and it was beautiful, lovely furnishings and extremely clean. Waking up and listening to the Minster chime....can't beat it. Only criticism is the lack of staff around. Went down to the bar with a couple of friends and couldn't find any staff so went out and also breakfast... More

Was this review helpful? Yes
Hong Kong
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I booked this hotel as the rest of York was full due to the Tour de France. I cannot recommend it highly enough. We had 2 rooms for the family and they were both lovely, The attention to detail was unexpected - Clarins bath supplies; excellent breakfast and lovely drinks in the Parlour. The gardens are beautiful mid-summer. I would... More

Was this review helpful? Yes 1
Helen-Grays, Owner at Grays Court, responded to this review

Hello, I am really happy to hear that you enjoyed your stay here. We have done a lot of work in the garden this year, so weather permitting, I can't think of a nicer place to relax. Thank you for your review, and hope you will visit us again. Regards, Helen More

Hong Kong, China
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Came here for a high Tea with my best friend Seating outside on a sunny day its a must Stuff was wonderful, Tea was brilliant, Soup of the day must be tried or u will regret it pistachio creme brulee was just amazing A wonderful place, if i ever visit York again this is the place to visit again.

Was this review helpful? Yes 2
Helen-Grays, Owner at Grays Court, responded to this review

Thank you so much for your review. I am delighted to read that you enjoyed your time here, and would hope you will visit us again. Best regards, Helen More

Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

We came here for our friend's wedding last weekend, and had a great time. It is such a wonderful building full of character. The couple were lucky enough to have their wedding outside, which was fantastic. The food was really good and there was plenty of it. All the staff were really friendly, and everyone came away saying what an... More

Was this review helpful? Yes
Helen-Grays, Owner at Grays Court, responded to this review

Hello, Thank you for your review, you are right about the weather, it made the day perfect. We were all anxiously scanning the forecasts and there were a lot of crossed fingers. I hope that you will visit us again if you are back in York. Regards, Helen More

North yorkshire
1 review
4 of 5 stars Reviewed 4 weeks ago

Booked a table for afternoon tea for my mums birthday today, the gardens and hotel are beautiful and my mum was over the moon. Friendly birds in garden and amazing sculptures. Only downside that put me off was a small curly hair under my scone, which put me off and hence to say left it ! Told staff and apologised,... More

Was this review helpful? Yes
Helen-Grays, Owner at Grays Court, responded to this review

Hello, I am really sorry to read of your experience, you should have been offered an immediate replacement, or not have been charged at all. I will raise this issue with my team, but would like to assure you that this sort of thing does not normally happen. If you decide to visit again, please ask for me as I... More

Sowerby Bridge, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed June 13, 2014

I booked a room for my daughters wedding night, ordering drinks and chocolates for their arrival. This was pre-paid and as this is one of the most expensive hotels in York asked that they did not see the bill. On their arrival no drinks.0n leaving the next morning shown the bill and asked to pay again. How difficult is it... More

Was this review helpful? Yes 5
Helen-Grays, Owner at Grays Court, responded to this review

Hello, I am sorry that you were disappointed and having read your review spoke with all the staff concerned. Presenting the bill was a mistake, and should not have happened. Shaun was apologetic when he spoke with you and of course gave an immediate refund for the wine. Following that conversation, he spoke with the member of staff who wrote... More

York, United Kingdom
Top Contributor
62 reviews 62 reviews
13 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed June 11, 2014

Some friends and I popped in one beautiful sunny lunchtime for a tasty meal and Pimms. Stunning location, great food and excellent service. This is a gem and it is a privilege to enjoy this most beautiful place. Thank you.

Was this review helpful? Yes
Helen-Grays, Owner at Grays Court, responded to this review

Thank you for your review, it is always great to hear that we have got it right. We are all so busy, that it is important that we enjoy the time we take to relax. Regards, Helen More

York, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 3, 2014

the location is fabulous for a York city break . spent a couple of night here with my husband really loved it everything was spot on. cant recommend enough. good price, good food, great service. will definitely stay again.

Was this review helpful? Yes 2
Helen-Grays, Owner at Grays Court, responded to this review

Dear Phil, Thank you for your lovely review, I will pass this onto my team who will be delighted to hear what you had to say. The birds, as you say are very vocal, and the gardens have been designed to encourage wildlife. We all hope that you will visit again. Regards, Helen. More

Nottingham, United Kingdom
2 reviews
5 of 5 stars Reviewed May 19, 2014

We loved Grays Court. It is a fabulous old house steeped in history, that said the rooms have all mod cons and comforts for us 21st century lot. The staff are attentive and always ready to help and despite being an upmarket hotel there was no stiff formality which is not always conducive to a relaxing break; this was a... More

Was this review helpful? Yes
Helen-Grays, Owner at Grays Court, responded to this review

Thank you for your lovely review. The birds are so loud at the moment that they almost amount to noise pollution. York is a very special city, and we try hard to honour its heritage and offer our visitors something special here. I am delighted to hear that your stay with us here was a sucess, and really hope you... More

Darwen
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 15, 2014

My wife and I have just returned from a 1 night stay at Grays Court and all we could talk about on the way home was when can we return..... The location, staff and facilities are second to none, the minute that you walk through the door you are made to feel very welcome and special, all the staff are... More

Was this review helpful? Yes
Helen-Grays, Owner at Grays Court, responded to this review

Thank you so much for your review. I am delighted to hear that you so enjoyed your time with us here. I look forward to seeing you again, and will make a point of saying well done to all the team. Helen More

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Additional Information about Grays Court

Address: Chapter House Street, York YO1 7JH, England
Location: United Kingdom > England > Yorkshire > North Yorkshire > York
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Grays Court 5*
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Hotel Class
Official Description (provided by the hotel)
Grade 1 historic house offering luxury accommodation in unforgettable surroundings. ... more   less 
Number of rooms
7

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