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Mount Royale Hotel

#4 of 44 Hotels in York
Certificate of Excellence
117/119 The Mount, York YO24 1GU, England
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Mount Royale Hotel
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Mount Royale Hotel
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489 reviews from our community

Traveler rating
    320
    114
    39
    9
    7
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58
273
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27
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (95)
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English first
  • All months
    (489)
  • Mar-May only
    (104)
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    (135)
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    (121)
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    (129)
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Newcastle, England, United Kingdom
Top Contributor
56 reviews 56 reviews
5 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed yesterday NEW

What a delightful place to stay , the staff are great , really helpful and friendly nothing is too much trouble Very welcoming charming hotel , room was a bit tired but it's an older style hotel so you have to be prepared to accept that . But the level of service more than makes up for little scuff or... More 

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UK
Contributor
18 reviews 18 reviews
10 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for just one night last week. We were greeted by genuinely friendly and helpful staff. The hotel is a lovely old building only a ten minute walk to center of York with ample parking at front of hotel. We stayed in room 16 which was a very good size with four poster bed, separate dressing area with a bath... More 

Was this review helpful? Yes 2
Sutton, United Kingdom
Top Contributor
129 reviews 129 reviews
18 hotel reviews
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed for one night midweek on business, Had a great stay, Would highly recommend this hotel to anyone visiting York. Here's a few points on my stay: Rooms: - Big room with very comfy bed -Had a window that opened, which was nice for a breeze as the room did not have air-con or a fan/heater -Good amount of hanging... More 

Was this review helpful? Yes 3
North East
Top Contributor
72 reviews 72 reviews
26 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Hubby booked this as a surprise and completely blew me away! I'm going to let HIM select all our future venues. We received a lovely warm welcome, check in was easy, a smashing porter carried our bag to our room (33) and my jaw hit the floor. Perfect perfect room, overlooking a private terrace and the garden. My only complaint... More 

Was this review helpful? Yes 2
Durham, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed for one night at the weekend and was absolutely delighted. Had a garden suite room and we had a fantastic time. Staff were extremely knowledgeable and attentive without making you feel uncomfortable. (Bar staff, waiters and gentleman who happily spoke about the history of the hotel were superb). We have stayed in other hotels in York and we only... More 

Was this review helpful? Yes 2
stuartoxtoby, Owner at Mount Royale Hotel, responded to this review

Thank You so much for your lovely review, we appreciate all guest feedback and we are so glad your enjoyed your stay with us. We hope to be welcoming you back in the near future Many Thanks From everybody at The Mount Royale More 

Top Contributor
54 reviews 54 reviews
19 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here during half-term and thoroughly enjoyed our stay. The hotel is convenient for the City Centre and only a few minutes walk from the racecourse. We had a lovely large bedroom at the back of the hotel and could not fault it. The breakfasts were tremendous. No wonder they have won numerous Breakfast awards. Not just an excellent... More 

Was this review helpful? Yes 1
Aberystwyth, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stay at this hotel on a regular basis and can honestly say that it's an absolute pleasure to see the people who work here each time I visit. They're always welcoming and genuine. If you're looking for Travel Lodge style repetitive rooms, look elsewhere. The rooms are full of character and offer comfort and class. The food and service... More 

Was this review helpful? Yes 1
stuartoxtoby, Owner at Mount Royale Hotel, responded to this review

Thank You so much for your lovely review and continued support, its always nice to see a friendly and familiar face, and we take great pride in the number of repeat visitors we get. We look forward to seeing you again soon Many Thanks From everybody here at the Mount Royale More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

Just returned from a fantastic stay at the Mount Royal. Outstanding in every aspect, we would have loved to stay longer but we were only in York for one night. We were made to feel like special guests in someone's beautiful home and we were given a free upgrade room which was clean, spacious and nicely furnished. The hotel has... More 

Was this review helpful? Yes 1
stuartoxtoby, Owner at Mount Royale Hotel, responded to this review

Thank You so much for your kind words, we are so pleased you enjoyed your stay with us. There are so many things to see and do here in York so we hope to be welcoming you back for more sightseeing in the near future! Many Thanks again From everybody here at The Mount Royale More 

Doncaster, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 22, 2015

I have just returned from a weekend away with my elderly and sometimes confused father. We arrived to the Mount Royale Hotel on Friday evening tired and slightly anxious ( my father) . We were greeted by the most charming man who offered us such a warm enthusiastic welcome and reassured my father from the very beginning. From then on... More 

Was this review helpful? Yes
stuartoxtoby, Owner at Mount Royale Hotel, responded to this review

Thank You so much for your great review, we are so glad yourself and your father had a lovely stay with us and that you felt at ease. We pride ourselves in being a home from home, and your feedback means a lot. We hope to be welcoming you back in the near future Many Thanks again, from everybody here... More 

Liverpool, United Kingdom
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed February 21, 2015

I can thoroughly recommend this hotel, which seems much more comfortable than its 3star rating. We arrived early & were able to leave our belongings and use the loos before heading to York. Close enough to walk to main attractions within 10-15 mins (or bus stop nearby). We stayed in the top floor penthouse, which has two separate bedrooms and... More 

Was this review helpful? Yes
stuartoxtoby, Owner at Mount Royale Hotel, responded to this review

Thank You so much for your fantastic review, we are so pleased you enjoyed your stay with us. Our star rating is lower due to us being a Grade 2 Listed Building meaning us not having use of a lift. Thank You for your kind comments regarding our staff and we hope to be welcoming you all back in the... More 

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