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Marriott York Hotel

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Tadcaster Road, York YO24 1QQ, England
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Marriott York Hotel
Marriott York Hotel
Marriott York Hotel
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Marriott York Hotel
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    1,223 Reviews from our TripAdvisor Community

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    Rating summary
    • Location
      4 of 5 stars
    • Sleep Quality
      4 of 5 stars
    • Rooms
      4 of 5 stars
    • Service
      4 of 5 stars
    • Value
      3.5 of 5 stars
    • Cleanliness
      4 of 5 stars
    Traveler tips help you choose the right room.   Room tips (283)
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      (1223)
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    Stockton-on-Tees, United Kingdom
    Level Contributor
    5 reviews
    3 hotel reviews
    2 of 5 stars Reviewed 2 days ago NEW

    Having decided to 'splash' out on a family night away, we booked 3 rooms based purely on the 'Marriott' brand. One of our Party had a room upgrade, to a suite, which was wonderful, until breakfast the next day. Although breakfast had been paid for, it hadn't been transferred with the room, so when we were supposed to be enjoying... More 

    Was this review helpful? Yes 1
    Newcastle upon Tyne, United Kingdom
    Level Contributor
    9 reviews
    4 hotel reviews
    5 of 5 stars Reviewed 3 days ago NEW

    Great 4 days spent at this Hotel.The reception staff were great and went out of there way to help you,I have to mention Ally on here she was a darling .We had room 926 and it was spotless and lush,the seating outside the room was great apart from the rain that we had for 3 days.The only thing I didn't... More 

    Was this review helpful? Yes
    Hamilton
    Level Contributor
    10 reviews
    7 hotel reviews
    common_n_hotel_reviews_1bd8 23 helpful votes
    4 of 5 stars Reviewed 6 days ago NEW

    Good hotel, well placed to see York, bus stop over the rd, free cash dispenser over the rd, lovely rooms helpful staff. Nice pool, did not eat in Hotel at all enjoyed going into City centre (5mins on bus) for breakfast then around Town, Back to hotel late afternoon swim,shower & changed back on the bus to town centre &... More 

    Was this review helpful? Yes
    Ilja I, Guest Relations Manager at Marriott York Hotel, responded to this review

    Dear Hamilton, Thank you for you detailed review. I am very pleased to know that you enjoyed staying at the York Marriott hotel and took advantage of our location. I will pass on your great feedback to our teams who work very hard on ensuring all of our guests leave satisfied with their stays. We look forward to meeting you... More 

    Level Contributor
    7 reviews
    common_n_hotel_reviews_1bd8 6 helpful votes
    5 of 5 stars Reviewed 1 week ago

    First time at York Marriott. Staff were lovely as is the standard with Marriott. Room was nice, breakfast was excellent. Can't comment on other meals as didn't eat there. We went to the racecourse which you can get to from the back of the hotel. If you're wearing heels that walk might be a bit tricky. Would stay there again

    Was this review helpful? Yes
    Ilja I, Guest Relations Manager at Marriott York Hotel, responded to this review

    Dear JFarr1, Thank you for sharing your brilliant 5 star review on Tripadvisor. Your comments will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our valued guests, like you. Once again, thank you for your review and we hope to see you soon... More 

    Liverpool, United Kingdom
    Level Contributor
    15 reviews
    4 hotel reviews
    common_n_hotel_reviews_1bd8 8 helpful votes
    5 of 5 stars Reviewed 1 week ago via mobile

    Views of the racecourse and free parking are added bonuses and the hotel is nicely decorated and clean. A lovely pool and spa and a good breakfast are included. The hotel is a short drive from the town centre so we used taxi's as it was cheaper than parking in town and more convenient

    Was this review helpful? Yes
    Ilja I, Guest Relations Manager at Marriott York Hotel, responded to this review

    Dear RT, Thank you for sharing this wonderful 5 star review on Tripadvisor. I am delighted to know that you enjoyed staying at our hotel. I will pass on your great comments to the rest of the York Marriott team. We hope to have the pleasure of welcoming you back to our hotel in the nearest future. Best regards, Ilja... More 

    1 review
    2 of 5 stars Reviewed 1 week ago

    We went for two day break in between hospital treatments. First disappointment was on checking in. Had booked racecourse balcony suite. Although having a confirmation for this, we were told rather curtly that we had a patio room as all the balconies had been checked into the previous day - as if we were a day late. No bottled water... More 

    Was this review helpful? Yes 1
    Ilja I, Guest Relations Manager at Marriott York Hotel, responded to this review

    Dear Eamonn58, Thank you for taking the time to write your review. Please accept my most sincere apologies for the issues you encountered during your stay. I have addressed your comments to the relevant managers for investigation and where necessary additional training will take place to ensure we restore our usually high standards. Once again, thank you for your valued... More 

    redcar
    Level Contributor
    19 reviews
    7 hotel reviews
    common_n_hotel_reviews_1bd8 5 helpful votes
    4 of 5 stars Reviewed 1 week ago

    Lovely friendly hotel, rooms are very comfortable, staff were friendly and helpful, really enjoyed our stay. Look forward to using the spa next time we go as it looked really nice. Especially enjoyed the bar area, although it was a bit pricey.

    Was this review helpful? Yes
    Ilja I, Guest Relations Manager at Marriott York Hotel, responded to this review

    Dear Jennifer O., Thank you for taking the time to share your lovely review about your recent stay at the York Marriott Hotel. I am pleased to know that you found our rooms comfortable, staff members friendly and enjoyed the bar area. I will share your kind comments with all York Marriott departments. I hope we have the pleasure of... More 

    Issaquah, Washington
    Level Contributor
    161 reviews
    24 hotel reviews
    common_n_hotel_reviews_1bd8 54 helpful votes
    4 of 5 stars Reviewed 1 week ago

    The hotel is a classic, originally built as a home in the late 1800’s (but several additions over the years to add many hotel rooms). Rooms are nice size with large bathrooms. There is a bar and restaurant on site with a beautiful outdoor patio over-looking gardens and the local horse racing track. The bar has a nice happy hour... More 

    Was this review helpful? Yes
    Ilja I, Guest Relations Manager at Marriott York Hotel, responded to this review

    Dear Sir/Madam, Thank you for taking the time to share your detailed feedback on Tripadvisor. I am delighted to know that you enjoyed our rooms and outdoor patio. We look forward to welcome you back to our hotel in the nearest future. Kind Regards, Ilja I. More 

    Los Angeles, California
    Level Contributor
    20 reviews
    6 hotel reviews
    common_n_hotel_reviews_1bd8 3 helpful votes
    4 of 5 stars Reviewed 1 week ago

    Nice hotel with wonderful amenities. We have stayed a Marriott's all over the States and Europe. The staff has been really wonderful. It is a bit far from the city center (fine if you drive) although very walkable. York is beautiful and we would definitely stay here again.

    Was this review helpful? Yes
    Ilja I, Guest Relations Manager at Marriott York Hotel, responded to this review

    Dear Greta P., Thank you for taking your time to write this feedback. I am very pleased to know that you enjoyed staying at the York Marriott hotel and hopefully we will see you again soon! Best Regards, Ilja I. More 

    Leicestershire, United Kingdom
    1 review
    common_n_hotel_reviews_1bd8 6 helpful votes
    3 of 5 stars Reviewed 1 week ago

    Did not live upto a marriot brand, rooms very tired, peeling wall paper and a tv tune tv! Swimmimg pool was ok, and if you want to travel into the city of York this is not walking distance. Free parking and bar area were good.

    Was this review helpful? Yes
    Ilja I, Guest Relations Manager at Marriott York Hotel, responded to this review

    Dear Redcar77, Thank you for taking your time to write this review. I am very sorry our current appearance was not what you had anticipated. I will pass on your comments to our Maintenance team and where necessary immediate action will take place to ensure we are maintaining our usually high standards. Once again, thank you for your feedback which... More 

    Hotel Review Summarization

    What travelers say

    • Race course(17)
    • Very good(12)
    • Reception staff(11)
    • Steam room(6)
    • Car park(5)
    • First nights(4)
    • Double beds(3)
    Questions? Get answers from hotel staff and past guests. Ask a question

    180 photos of this hotel

    Traveler photos: See what travelers like you saw

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    Room/suite (37)
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    Hotel & grounds (26)
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    Pool/beach area (6)
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    Dining (4)
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    View from room (10)
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    Bathroom (13)
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    Other (25)

    Management photos: Courtesy of the property manager

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    All management photos (59)
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    Hotel & grounds (16)
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    Dining (3)
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    Room/suite (23)
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    View from room (3)
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    Other (14)
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