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Acer Hotel


Acer Hotel
52 Scarcroft Hill, York YO24 1DE, England
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Traveler Reviews

96% Recommend
4.5 of 5 stars 96 reviews
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By trip type
All (96)
[ Date ] [ Rating ]
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4 of 5 stars
Katpatty 1 contribution
Surrey
Jul 8, 2009 | Trip type: Couples New
0/1 found this review helpful

We stayed in the 4 poster room, very clean and well decorated. B&B is within walking distance of town and you can park your car for free - a bonus as we drove into town before we headed home as we didn't want to carry our shopping and paid £6 for 3 hours parking! Owner was very helpful in directing... more

Management response from
karenjallen, owner

Thank you for the recommendation on TripAdvisor. It's a pity that you only had time for a short visit to York but I am glad that the Ghost walk from the Shambles was fun.

The Best Yet
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5 of 5 stars
Diamanthof 1 contribution
Venlo Netherlands
Jun 29, 2009 | Trip type: Business

Very Pleasant owner , very clean rooms and showers , great breakfast, very quiet , idealy situated for walking into Town and free parking. Will definatly be back to stay on our next trip to UK. more

Management response from
karenjallen, owner

I look forward to seeing you again on your next UK trip.

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5 of 5 stars
nathaniellake 1 contribution
Northampton, UK
Jun 29, 2009 | Trip type: Couples
0/1 found this review helpful

Only stayed one night but could not fault our stay at the Acer. The House was really easy to find, free parking right outside the front and the area seemed (although I'm not a local) to be very pleasant with some stunning Victorian houses. The area was also very quiet at night and felt very safe walking around. The breakfast... more

Management response from
karenjallen, owner

I'm sorry to have missed you at check out...thank you for this lovely review. I'm so pleased that you enjoyed your meal at J Baker's and it would be lovely to see you both again.

brilliant
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5 of 5 stars
pebblesmanchester 1 contribution
manchester
Jun 28, 2009 | Trip type: Couples

stayed for 3 nights for our honeymoon karen was a great host so helpful and a pleasant lady we are going back next year all being well for a few days and would not be looking any where else but here recommend this hotel great breakfast very clean and a very lovely host what more could you ask for. thanks... more

Management response from
karenjallen, owner

It would be my pleasure to have you stay again on your first wedding anniversary.

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5 of 5 stars
Cymmon 1 contribution
Lanzarote, Spain
Jun 26, 2009 | Trip type: Couples

I can´t remember how many times we have stayed at this hotel. We have noticed changes over the years, 99% for the better. You are trusted with wine and other drinks in your room, pay when you leave. The rooms are always immaculate, we even had "our" Teddy back in the room this time. The dining room looks fantastic now... more

Management response from
karenjallen, owner

You have no idea just how pleased I am that you are going to visit again! Thank you. Just a note - Teddy bears are completely optional and strictly on request.

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5 of 5 stars
newlookerLichfield 1 contribution
lichfield
Jun 21, 2009 | Trip type: Business, Solo travel

just got back from a 3 day convention in the city of york. i stayed at the acer guest house for a 3 night stay. the whole experience was faultless. karen the owner is pleasant, helpful, attentive and professional. the rooms are the cleanest i have ever been in. the breakfast was first class with a wide variety of choices... more

Management response from
karenjallen, owner

Thank you very much for recommending The Acer to TripAdvisor readers so unreservedly.

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3 of 5 stars
CAROLYN0903 6 contributions
Manchester, United Kingdom
Jun 13, 2009 | Trip type: Couples
2/3 found this review helpful

Karen was very pleasant and friendly, the breakfast was excellent, and Karen could not have been more helpful. Karen also has some nice touches in the rooms, wine can be purchased and in the hall there is an honestly box if you wish to buy any crisps or chocolate that she has left out, we thought this was a lovely... more

Management response from
karenjallen, owner

Thank you for the lovely comments you have made about me. I am pleased that my professionalism and courtesy made an impression. I agree entirely with you that some of the decor here is a little dated. It's stuck in the 1980's; the taste of the previous owners. I'm not sure about "ancient" as a description though. The four poster...

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5 of 5 stars
TheJoneses44 2 contributions
Preston
Jun 6, 2009 | Trip type: Couples
1/1 found this review helpful

My husband and I spent one night at the Acer for our 10th Wedding Anniversary and it was perfect. We booked the four poster room which was spotless and the shower was brilliant. The bed was comfy we both slept like a baby. The city centre is a 10 min walk where there is plenty to see and do. Karen... more

Management response from
karenjallen, owner

You are more than welcome. I am glad that you enjoyed your Veuve Cliquot; it was my pleasure to chill it down for you and provide the glasses and wine cooler. I don't mind one jot if guests bring their own drinks (or food) to the B&B. As I like to drink from the correct glasses myself the bedrooms are...

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5 of 5 stars
CARLY02 1 contribution
MANSFIELD
Jun 4, 2009 | Trip type: Couples
1/1 found this review helpful

Karen was a lovely host,the room we had was pleasant and breakfast was superb,overall a lovely place to stay. more

Management response from
karenjallen, owner

Thank you for taking the time and trouble to post this charming review.

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3 of 5 stars
BobbyPob 2 contributions
Southampton, England
Jun 2, 2009 | Trip type: Couples
1/2 found this review helpful

Stayed on a saturday night, excellent that we could book for just one night over the weekend. Karen was very helpful and friendly, the only slight let down was the room we were in, it was very small (was expecting something a bit special for this price). The shower did not function properly in the morning due to a lack... more

Management response from
karenjallen, owner

I am so glad that you enjoyed your stay here at The Acer and thank you for the lovely personal comments about me. I am sorry that you found York an expensive city to stay in. 4 star B&B's with FREE parking (for two days on an overnight stay saving £30 or so in parking fees) close to the city...

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Acer Hotel Address

52 Scarcroft Hill, York YO24 1DE, England