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Acer Guest House

#42 of 215 B&Bs / Inns in York
Certificate of Excellence
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52 Scarcroft Hill, York YO24 1DE, England
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Free parking
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Acer Guest House
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344 Reviews from our TripAdvisor Community

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Traveler rating
    266
    61
    15
    2
    0
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46
224
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8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
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English first
  • All months
    (344)
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    (82)
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    (60)
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1 review
5 of 5 stars Reviewed 2 weeks ago

We stayed for three nights in the acer . we too got a phone call about our arrival time so what!!!!!! It's nice to get communication from the owner instead of a face on reception that you won't see again. We had a fantastic time room amazing and everything else well above average. When I read some reviews I really... More 

Was this review helpful? Yes
ACERYork, Owner at Acer Guest House, responded to this review

Thank you for this wonderful review. I do try to speak to everyone on the telephone before they come to stay. I make a special effort to talk to guests who have booked on the internet rather than direct. Doing this has ensured that the visit has run smoothly and without hiccup many a time. It really is best to... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We stayed here june 20th after searching for a place to stay. For ages we searched only to be told none available, when we realised it was because we only wanted one night.We then came across this review in which Karen the owner explains its better to ring direct and she may be able to help and yes yo guessed... More 

Was this review helpful? Yes
ACERYork, Owner at Acer Guest House, responded to this review

I am delighted that I could accommodate you for a one night stay on a Saturday (it is only on a weekend that there is a minimum of a two night stay required throughout York). Always call me for the most accurate information and best rates. Parking is always available at The Acer and it is FREE of charge; only... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 21, 2015

My husband and I had a midweek 2 night stay at the Acer Guest House on the 17th and 18th of June 2015. I booked this particular Guest House as it had so many fantastic reviews, however not all was fantastic which I found disappointing. After booking via Booking.com, I received a phone call from the proprietor of The Acer,... More 

Was this review helpful? Yes 2
ACERYork, Owner at Acer Guest House, responded to this review

I sincerely apologise for the fact that you did not find me to be friendly. I was waiting for a negative review from you to turn up on the internet somewhere as I realised that you were very, very upset that we had thrown away your LEFT OVER TAKE AWAY Indian food. I would point out that we NEVER interfere... More 

HULL, ENGLAND
Level Contributor
40 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed June 14, 2015

Tried very hard to get somewhere to stay not realising it was a racing weekend. managed to get a double room here at Acer, although I found the room rather small and hard to move around each other, it was very pleasant room, lovely stay. Ten minute walk to racecourse 15 mind to town, very pleasant. Well what can I... More 

Was this review helpful? Yes
ACERYork, Owner at Acer Guest House, responded to this review

Thank you for this fab review. I am sorry that you found the room to be on the small side (although calling it cramped is a little unnecessary). I look forward to having you to stay again soon in my gorgeous, glamorous Four Poster room - which is very large and has a bath as well as a shower. Karen.... More 

Yorkshire Dales National Park, United Kingdom
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed June 8, 2015

Our second stay at the Acer Guest House, and once again the guest house was very comfortable and the breakfast - amazing. On this occasion we had a room on the ground floor, and although very comfortable we were aware of other guests coming and going to the breakfast room on the same floor from fairly early on. Having said... More 

Was this review helpful? Yes
ACERYork, Owner at Acer Guest House, responded to this review

It was lovely to see you again; as repeat guests you obviously think that The Acer is a great place to stay! As I am aware that the ground floor bedroom is close to the dining room breakfast is generally only served in there from 8am. An earlier breakfast is available as room service or as a take away (for... More 

Darlington, United Kingdom
1 review
5 of 5 stars Reviewed June 2, 2015

Stayed over in York for one night ,found this little gem and had a thoroughly enjoyable time ,made all the better thanks to the friendly and very helpful service provided by Karen at Acer Guest House . Nothing is too much when it comes to helping people with advice ,directions ,tips etc . Super clean room and nice and quiet... More 

Was this review helpful? Yes
ACERYork, Owner at Acer Guest House, responded to this review

Wow, what a fabulous review for a stay during the horse racing! All of this and FREE parking in a great location. Thank you, Karen. More 

Brighouse, United Kingdom
Level Contributor
117 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 stars Reviewed June 1, 2015

We stayed at the Acer Guest House over the weekend for the races. The hospitality and breakfast were top class. Karen was helpful & informative. The room was slightly noisy being on the ground floor, we could here people coming in up to about 4 in the morning. The shower wasn't also great, it was boiling hot and leaked out... More 

Was this review helpful? Yes 1
ACERYork, Owner at Acer Guest House, responded to this review

Thank you for the fabulous four star score! I am delighted that my hospitality and breakfasts are first class. I apologise for the noisy guests - unfortunately this does sometimes happen during horse racing. The Acer is my home as well as being a B&B. Noise is never allowed to escalate beyond the general clatter of guests coming home and... More 

2 reviews
4 of 5 stars Reviewed May 23, 2015

We managed to find this at the last minute on a last min trip too York.... The room was 5 star standard tastefully furnished and the bed was so so comfy...... In the morning breakfast was a simple affair ... Full English and it was again exceptional I'd recommend this too anyone

Was this review helpful? Yes
ACERYork, Owner at Acer Guest House, responded to this review

Glad you enjoyed your breakfast - the Award for breakfast also covers the continental, vegetarian, vegan, gluten free, halal, kippers and waffles options as well as the more traditional cooked plate full. Thank you, Karen. More 

Nottingham, United Kingdom
1 review
5 of 5 stars Reviewed May 16, 2015

Thanks Karen for a lovely stay,fab room, fab, breakfast and fab free parking,will be sure to book with you again.Easy walk into York and the race course. Many places wanted a minimum of 2 nights just because it was race week and the weekend but Karen allowed us to book for 1 night so thanks again for faclitating us.

Was this review helpful? Yes
ACERYork, Owner at Acer Guest House, responded to this review

It was a pleasure to meet you all - it's always worth asking for a one night stay on a weekend as you never know! The Acer is in a fantastic location for visiting York and the Racecourse and, as you say, FREE parking too. Thank you, Karen. More 

hartlepool
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed May 6, 2015

Had a great nights stay at this lovely guest house. The room was lovely with a four poster bed and lots of added extras such as bath robes, a great hair drier, tea coffee etc. the owner was lovely and very helpful recommending places to eat and drink. The breakfast was excellent and cooked to order. Will definitely return and... More 

Was this review helpful? Yes
ACERYork, Owner at Acer Guest House, responded to this review

A fabulous review from a 5 star guest! All of this and FREE parking too. Come back and stay again soon, bring the granddaughter this time. Remember...book direct not on t'internet! Thanks, Karen. More 

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