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Ibis York Centre

2.0 of 5 77 the Mount, York YO24 1BN, England
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Ibis York Centre
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Ibis York Centre
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1,129 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Senior Contributor
23 reviews 23 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Just outside City wall, took us 6/7 minutes to walk into centre. Free parking was a big bonus. It is an old building so the floor boards creek, but the rooms are clean with ensuite shower, tea, coffee making etc, everything you need for a couple of nights. A group of us stayed, we used the hotel bar for meeting... More 

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lichfield staffs
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

A brilliant stay @ this Ibis hotel just a 15 min stroll to the Barbican in the afternoon. The hotel is old & there are a few of creaking floor boards, the interior is non the less in good preservation decorwise. Room functional & pleasant & slept like a log. Breakfast in a large restraunt bright & modern, excellent for... More 

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1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

stay at ibis on Sunday Dec 14 staff top class could not do enough to help you room spot on bed was nice and big very comfortable could have stayed in there all day will be trying to book again in the summer thanks again

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Rotherham, United Kingdom
Contributor
17 reviews 17 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

My wife and I stayed here for an overnight break on Thursday 11 December 14 room only as we were visiting the Xmas markets plus the rail museum. We were able to walk slowly in 10 minutes from railway station to hotel with a suitcase. Our check in was dealt with quickly, friendly and easily by Lindsey. Our room was... More 

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Leeds, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

good hotel for the money.all staff were extremely helpful and friendly.room 215 was clean and comfortable .only downside was lack of hand towels or facecloths,the towels were really soft.enjoyable stay.

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Bradford, United Kingdom
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel was clean and the rooms had all the amenities that you would find in any other chain hotel. The hotel bar area is also very nice with a lovely roaring fire and plenty of comfy seats. However we did have a few issues with our stay. The room was very, very cold and this was even after leaving... More 

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John H, General Manager at Ibis York Centre, responded to this review

Dear Guest Many Thanks for your kind review of ibis York Centre, We are really pleased you had a good stay on the whole. We have recently had our heating system upgraded and the water fluctuation is being investigated by one of our contractors so this also should soon be rectified. We are improving many areas of the hotel and... More 

2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

After staying at the hotel twice before we had been looking forward to our Christmas trip to york. On arrival we were greated friendly enough but on getting to the room I noticed that the toilet seat had not been cleaned and had 2 Brown stains on it. Then we noticed the phone was out of order as the socket... More 

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John H, General Manager at Ibis York Centre, responded to this review

Dear Neil I am very sorry you did not enjoy your recent stay with us and the team missed opportunities to rectify this situation. Please feel free to contact me at the hotel and I will do my very best to resolve this for you. Kind Regards John Holroyd General Manager More 

Nottingham, United Kingdom
Top Contributor
64 reviews 64 reviews
33 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 1 week ago

Title says it all really - good location for a nice walk into the centre! Reception area very clean, as too are the rooms but the corridors leading to the rooms need a lot of work doing to make them acceptable! The staff were very friendly and welcoming but there is a lack of parking which is not the best.... More 

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John H, General Manager at Ibis York Centre, responded to this review

Dear Guest Many Thanks for your kind review of ibis York Centre, We are in the middle of updating all the corridors and replacing all bedroom doors and carpets. This work is nearly complete and we will then focus on the bedrooms to refresh our bedroom product. We look forward to seeing you again when this is completed. Kind Regards... More 

Sleaford, United Kingdom
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for a couple of days for Christmas shopping and the highlight has to be the great service received by all the staff, this is a budget hotel and I paid a budget price but received far superior service than many hotels costing 4 times more... Well done As for the hotel its fine, yes they are updating it at... More 

Was this review helpful? Yes
John H, General Manager at Ibis York Centre, responded to this review

Dear Guest Thank You so much for your kind review of ibis York Centre, We are really pleased you enjoyed your stay with us and received great service from the team. We look forward to seeing you again very soon. Kind Regards John Holroyd General Manager More 

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Additional Information about Ibis York Centre

Address: 77 the Mount, York YO24 1BN, England
Phone Number:
Location: United Kingdom > England > Yorkshire > North Yorkshire > York
Price Range (Based on Average Rates): $
Hotel Class:2 star — Ibis York Centre 2*
Number of rooms: 91
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Also Known As:
Ibis York Centre Hotel York
Accor York Centre
Ibis Hotel York
Hotel Ibis York

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