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Ibis York Centre

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77 the Mount, York YO24 1BN, England
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UK SUMMER SALE
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Ibis York Centre
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1,313 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Sheffield, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Come here for same weekend every year we love this hotel and staff , only thing is when we booked for this year we noticed a jump in price , since returning home we have looked to book for next year same weekend but it's a massive increase in price so may have to think about booking else where .... More 

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Crewe
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW via mobile

Just returned home from the Ibis (25 - 29 June ) Great hotel just outside the centre - 5 minute walk to Micklegate Bar. Budget hotel but for the price it was great value. The room was clean and the bed was comfy and shower gel and hand wash were provided. We didn't eat in the hotel but we had... More 

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Basingstoke, United Kingdom
Level Contributor
30 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

A group of friends was meeting up in York so we simply needed a place in walking distance of the city centre to sleep for the night. The car park is beneath much of the hotel and can be tricky to park in. Once parked I went around to the reception desk and was greeted by a friendly receptionist, booked... More 

Was this review helpful? Yes
John_Holroyd, General Manager at Ibis York Centre, responded to this review

Dear Guest Thank You very much for your kind review of ibis York Centre, The team and I are delighted you enjoyed your stay with us. We do enjoy a central location and our new Sweet Beds are getting great feedback. We look forward to welcoming you back very soon. Kind Regards John Holroyd General Manager More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

We did not have a reservation and called in just on the off chance that there'd be a room available. We were fortunate enough to be able to have their "last room" which was a twin room designed for wheelchair access. This was not a problem. (Being Accor members was a bonus for us as we accrued points) Breakfast was... More 

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John_Holroyd, General Manager at Ibis York Centre, responded to this review

Dear Guest Many thanks for your kind review of ibis York Centre, We are really pleased we were able to accommodate you at the last minute and glad you enjoyed your stay with us. We look forward to welcoming you back very soon. Kind Regards John Holroyd General Manager More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Room nice and clean got everything you need, staff are lovely , short walk from the city centre , only bad thing is the walls are very thin and you can hear everything the floor boards are very creaky aswell

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John_Holroyd, General Manager at Ibis York Centre, responded to this review

Dear Guest Thank You for your kind review of ibis York, I am very happy to learn on the whole you had a good stay and enjoyed high service levels from the team. I am very sorry the floorboards disturbed your stay, this is due to the age and character of the hotel as it was first built in 1831.... More 

Chester, United Kingdom
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 1 week ago

The staff are great here, really helpful and kind. One ran out to make room in the car park as we arrived. There is very limited parking, so quite surprised by the post below! The room was as you'd expect from Ibis, quite small but comfy, clean and everything provided. The thing with staying in a chain hotel within walking... More 

Was this review helpful? Yes
John_Holroyd, General Manager at Ibis York Centre, responded to this review

Dear Guest Thank You for your feedback regarding ibis York and I am glad that on the whole you had a good stay. I was sorry to learn you were disturbed by other guests and I have shared your breakfast comments with the team. We look forward to welcoming you back very soon. Kind Regards John Holroyd General Manager More 

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Manchester, United Kingdom
Level Contributor
55 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stayed here for 1 night and had the best sleep ever in a hotel, lovely staff very attentive. We didn't eat here but the food did look good The only problem we noted was the doors if you don't catch them , they slam and it's very loud , we noticed it a few times when we first arrived luckily... More 

Was this review helpful? Yes
John_Holroyd, General Manager at Ibis York Centre, responded to this review

Dear Guest Thank You very much for your kind review of ibis York centre, We are delighted you enjoyed your stay with us and we look forward to welcoming you back very soon. We have noted your comments regarding the doors and asked the housekeeping team to ensure all the window are closed to stop this. Kind Regards John Holroyd... More 

Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Recently stayed here for a couple of nights and was rather pleased. The staff are very friendly and helpful which always makes the experience enjoyable. We stayed in a basic double room, it was small although nice, modern and comfortable plus it was mainly a place to leave our luggage and come back and sleep whilst we discovered the beautiful... More 

Was this review helpful? Yes
John_Holroyd, General Manager at Ibis York Centre, responded to this review

Dear Guest Thank You so much for your very kind review of ibis York Centre. The team and I are really pleased you enjoyed your stay with us please accept my apologies for the smell problem in the room I have shared this with the housekeeper to rectify. We look forward to welcoming you back very soon. Kind Regards John... More 

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