We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Ibis York Centre

Hotel website
Hotel deals
77 the Mount, York YO24 1BN, England
Special Offer
UK SUMMER SALE
Book on
TripAdvisor
Trusted partner. We work with ACCORHOTELS.COM to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Ibis York Centre
Why TripAdvisor?
  • Lowest prices from 200+ sites
  • 1.5 million hotels and accommodations
  • 225 million reviews and opinions
Save
You added Ibis York Centre to your Saves list

At a glance

55%
Positive reviews?

WHAT TRAVELERS SAY

See all

HOTEL PHOTOS

Ibis York Centre
Professional photos

BROWSE NEARBY

Sponsored by:
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Your filters are still active.
There are no pins in your viewport. Try moving the map or changing your filters.
Sponsored by:
Check In Check Out
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}
    Add Photo Write a Review

    1,337 Reviews from our TripAdvisor Community

    Rate and write a review
    Roll over, then click to rate
      Click to rate
    Traveler rating
      231
      500
      344
      149
      113
    See reviews for
    141
    675
    75
    105
    Rating summary
    • Location
      4 of 5 stars
    • Sleep Quality
      3.5 of 5 stars
    • Rooms
      3 of 5 stars
    • Service
      4 of 5 stars
    • Value
      3.5 of 5 stars
    • Cleanliness
      3.5 of 5 stars
    Traveler tips help you choose the right room.   Room tips (178)
    Date | Rating
    • Chinese (Simplified) first
    • Dutch first
    • English first
    • French first
    • German first
    • Italian first
    • Japanese first
    • Portuguese first
    • Spanish first
    • Swedish first
    • Any
    English first
    • All months
      (1337)
    • Mar-May only
      (297)
    • Jun-Aug only
      (374)
    • Sep-Nov only
      (322)
    • Dec-Feb only
      (344)
    All months
    1 review
    2 of 5 stars Reviewed yesterday NEW

    Arrived at Ibis Friday night to find out there was no parking!!!! There was no breakfast included!!!!!! And the rooms are tiny !!! Wasn't very happy !!!!! Location is good on the plus side. But would definitely not stop here again due to price just not value for money at all.

    Was this review helpful? Yes
    Leeds, United Kingdom
    1 review
    5 of 5 stars Reviewed 2 days ago NEW

    Stayed at the IBIS York centre. Ideal hotel located perfectly for York city centre being just a 5 minute walk away. Staff were welcoming and attentive. The room was also great and met all of our needs and much more. 10 out of 10.

    Was this review helpful? Yes
    John_Holroyd, General Manager at Ibis York Centre, responded to this review

    Dear Guest Thank You very much for your positive review of ibis York Centre, The team and I are really pleased you enjoyed your stay with us and we hope to welcome you back very soon. Kind Regards John Holroyd General Manager More 

    Moreton
    Level Contributor
    5 reviews
    3 hotel reviews
    2 of 5 stars Reviewed 4 days ago NEW

    Arrived after s long journey with myself and friend visiting York for the races. On arrival at reception immediate attention was drawn to the fact that they had tape holding their carpet together not s good start. We waited to be attended to at reception only to be greeted by a very harassed member of staff. We asked if we... More 

    Was this review helpful? Yes 1
    John_Holroyd, General Manager at Ibis York Centre, responded to this review

    Dear Guest Thank You for your detailed review of ibis York Centre, I have investigated all of your points and we never had a complaint like this over the recent races weekend. The races is a very busy time for us although we are well versed in managing these events. I have spoken with all the team who were on... More 

    Travelers are raving about these York hotels

    Adelaide, Australia
    Level Contributor
    3 reviews
    3 hotel reviews
    4 of 5 stars Reviewed 4 days ago NEW via mobile

    Great location, clean and comfortable. I must commend the actions of 1 of the staff, not only was he friendly and helpful he cared about the welfare of others. A drunken young lady staggering into the reception claiming she had lost her friends and couldn't remember where she was staying. He didn't kick her out, he rang around the other... More 

    Was this review helpful? Yes
    John_Holroyd, General Manager at Ibis York Centre, responded to this review

    Dear Guest Thank You so much for your kind review, It is a pleasure when guests recognise the high service levels from the team and we are pleased you shared these kind comments. We look forward to welcoming you back very soon. Kind Regards John Holroyd General Manager More 

    Essex
    Level Contributor
    4 reviews
    common_n_hotel_reviews_1bd8 2 helpful votes
    4 of 5 stars Reviewed 1 week ago

    We stayed in the York Ibis Hotel for 3 nights and were vey impressed. On arrival we were greeted warmly and although we arrived prior to check in time the staff arranged to have our suitcases securely stored so that we could go and explore York centre knowing that our belongings were safely locked away .Our car was parked conveniently... More 

    Was this review helpful? Yes
    John_Holroyd, General Manager at Ibis York Centre, responded to this review

    Dear Guest Thank You so much for your very kind review of ibis York Centre, The team and I are delighted you had a nice stay with us and enjoyed yourselves in this beautiful City. We look forward to welcoming you back in the near future. Kind Regards John Holroyd General Manager More 

    Edinburgh, United Kingdom
    Level Contributor
    7 reviews
    4 hotel reviews
    common_n_hotel_reviews_1bd8 7 helpful votes
    3 of 5 stars Reviewed 1 week ago

    My husband and I stayed at this hotel for easy access to city centre and a cheaper stay. Location is excellent as its 5 min walk from train station and a short distance from the city walls. There was a bit of a mix up at check in but staff did sort it straight away and we got our room.... More 

    Was this review helpful? Yes
    John_Holroyd, General Manager at Ibis York Centre, responded to this review

    Dear Guest Thank You for your valuable feedback, We are pleased to learn you had a quiet and relaxing stay with us. Please remember to book early and directly with us in future to secure the best price. We hope to see you again soon. Kind Regards John Holroyd General Manager More 

    2 reviews
    5 of 5 stars Reviewed 1 week ago

    nice friendly hotel within reach town centre staff helpful ,hotel busy because horse racing friday saturday parking area not ample enough apart from that was nice weekend break overall great atmospherehere

    Was this review helpful? Yes
    John_Holroyd, General Manager at Ibis York Centre, responded to this review

    Dear Guest Thank You very much for your kind review of ibis York centre, We are all really pleased you enjoyed your stay with us and we hope to welcome you back in the near future. Kind Regards John Holroyd General Manager More 

    common_n_hotel_reviews_1bd8 1 helpful vote
    3 of 5 stars Reviewed 1 week ago

    We arrived to being refused access to the car park. The car park having been taken over with staff cars. Asked to travel a mile away to park car (not free) and expected to walk back to hotel with Autistic child. Manageress was rude and snotty. Not a good way to start my stay after such a travel. Room wasn't... More 

    Was this review helpful? Yes 1
    John_Holroyd, General Manager at Ibis York Centre, responded to this review

    Dear Guest I am really sorry to learn of your experience when you stayed last October, The team has changed somewhat now as has the hotel. We have completed a full refurbishment programme and we are constantly looking at ways to improve the hotel and its services. If you plan to stay in York in the near future please do... More 

    London
    Level Contributor
    3 reviews
    common_n_hotel_reviews_1bd8 6 helpful votes
    3 of 5 stars Reviewed 2 weeks ago

    My original review was negative and will remain so, but, General Manager John Holroyd exceeded in his Customer Service regarding the problem we experienced and I hope his team recognises his committment and supports him in carrying out their duties in the best way they can.

    Was this review helpful? Yes
    John_Holroyd, General Manager at Ibis York Centre, responded to this review

    Dear Guest Thank You very much for giving me the chance to resolve your situation. Sometimes we do get things wrong and I firmly believe when we do it is our duty to ensure we do our best to make things right. I am pleased you recognise this is the case and I hope to see you again next time... More 

    Hotel Review Summarization

    What travelers say

    • Budget hotel(8)
    • Train station(7)
    • Car park(5)
    • City wall(4)
    • Very good(4)
    • Good value(3)
    • Very clean(3)
    Questions? Get answers from hotel staff and past guests. Ask a question

    165 photos of this hotel

    Traveler photos: See what travelers like you saw

    Viewed
    All traveler photos (148)
    Viewed
    Room/suite (57)
    Viewed
    Bathroom (26)
    Viewed
    Dining (5)
    Viewed
    View from room (3)
    Viewed
    Pool/beach area (2)
    Viewed
    Hotel & grounds (9)
    Viewed
    Other (46)

    Management photos: Courtesy of the property manager

    Viewed
    All management photos (17)
    Viewed
    Dining (5)
    Viewed
    Room/suite (3)
    Viewed
    Hotel & grounds (5)
    Viewed
    Other (4)
    Check In Check Out
    Show Prices
    Hotels you might also like...
    Travelers also viewed these York hotels
    1.1 mi away
    Holiday Inn York
    Holiday Inn York
    #31 of 46 in York
    4.0 of 5 stars 866 reviews
    0.2 mi away
    Elmbank Hotel
    Elmbank Hotel
    #43 of 46 in York
    3.0 of 5 stars 709 reviews
    0.1 mi away
    Premier Inn York City - Blossom St South
    Show Prices
    Show Prices
    Show Prices
    0.5 mi away
    The Queens Hotel
    The Queens Hotel
    #34 of 46 in York
    3.5 of 5 stars 1,133 reviews
    3.1 mi away
    Holiday Inn Express York
    0.1 mi away
    Premier Inn York City Centre - Blossom Street North
    Show Prices
    Show Prices
    Show Prices
    Questions? Get answers from hotel staff and past guests. Ask a question

    Amenities

    Enter dates for best prices
    Check In Check In Check Out Check Out
    Price Your Stay