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All 45 York hotels

Ibis York Centre

2.0 of 5 Hotel   |   77 the Mount, York YO24 1BN, England
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56%
Ranked #36 of 45 hotels in York
A recent review
3 of 5 stars reviewed 2 days ago
Carole M Cornersville, Tn
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977 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (119)
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English first
Cornersville, Tn
Contributor
16 reviews 16 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 days ago NEW

This hotel is in a good location for touring York city. The staff that we interacted with were all very friendly and helpful even tho the hotel was full. We spent 3 nites here. Unfortunately, this hotel is in bad need of a total do-over. I have never been in a hotel where you take the elevator to your floor... More

Was this review helpful? Yes
-Helen-Eades-, Manager at Ibis York Centre, responded to this review

Thank you for your feedback. I am pleased that you found the location of the hotel suited your needs during your stay. I am also happy to hear that team helped to make your stay. Being a grade 2 listed building, we do have individalities in our building. I will pass on your comments regarding the decor of the hotel,... More

1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Rooms really need some improvements but any problems are very quickly addressed by staff Lyndsey and Lauren lovley lady's very helpful. Mike on the bar very welcoming and helpful. We was on my hen weekend and had a range of ages And one disabled lady he was fantastic ordering our taxis, telling us best places to go, even brought drinks... More

Was this review helpful? Yes
-Helen-Eades-, Manager at Ibis York Centre, responded to this review

Thank you for your review. I am pleased to hear that your party enjoyed their stay with us. I am pleased that the team such a lasting impression with you and helped to make your stay special. I look forward to welcoming you back in September. More

Brisbane, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

After travelling 3 hrs to get to this hotel with elderly parents in tow we just wanted a clean place and a friendly face, we got neither. We were met with a terse "Name!" From the staff member on the desk, no hello or how are you. Parking is always a problem in English towns, they want tourists to come... More

Was this review helpful? Yes 1
-Helen-Eades-, Manager at Ibis York Centre, responded to this review

Thank you for your feedback. I would expect every guest to be welcomed to the hotel with a warm welcome and apologise that this was not the case for you and your family. I will ensure that the team are made aware of the standard I would expect. I will pass on your comments regarding your room to my head... More

Lancashire
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed 1 night with friends.. Checked in by Lyndsey.. Great lass.. friendly and always had a laugh with us.. Room was on top floor looking over gardens and York minster in the distance..Clean and quiet.. Good value room.. There is a free car park for the hotel..the only bad point is the tight parking space..if you have a big car... More

Was this review helpful? Yes 1
-Helen-Eades-, Manager at Ibis York Centre, responded to this review

Thank you for your review. Lindsey has sent her thanks for your comment and like myself is pleased to see that you enjoyed your stay. I hope you will join us again during your next visit to the city. More

Manchester, United Kingdom
Contributor
13 reviews 13 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

An ok hotel. Bit too much of a walk away from the centre and found better value for money closer by. Never the less it was an ok stay. Room a bit old and cold. Good parking. Would stay again if needing a cheap break and other cheap ones were unavailable.

Was this review helpful? Yes
-Helen-Eades-, Manager at Ibis York Centre, responded to this review

Thank you for your review. I am sorry that you found we were too far out of the city. It is approx 10 minutes walk to the centre of the city, however if needed there is a bus stop next to the hotel which will take you directly into the centre of the city. I do hope you choose to... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Me and my partner visited York for three days and stayed at this hotel, from the moment we arrived to check in, the staff were friendly and were always willing to help. The room which we were provided with was to an excellent standard, the room was very clean including the on suite and we were provided with tea and... More

Was this review helpful? Yes 3
-Helen-Eades-, Manager at Ibis York Centre, responded to this review

Thank you for your feedback. I am pleased that you have felt the genuine hospitality that the team aim to provide. We do tend to find that the majority of our guests leave the hotel having had a relaxing stay, and I hope that we can welcome you back in the near future. More

lincolnshire
Top Contributor
72 reviews 72 reviews
19 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 1 week ago

stayed just for one night, friendly check in, free parking ( but small car park) first come first served basis, room clean and tidy but very basic, check your supplies of shower gel/shampoo etc in the shower BEFORE you get in, only two tea bags and 2 sugars in the drinks tray so if you like a cuppa get your... More

Was this review helpful? Yes
-Helen-Eades-, Manager at Ibis York Centre, responded to this review

Thank you for your review. I am pleased that on the whole you have enjoyed your time with us. The majority of guests fine that the supplies in our rooms are adequate, but please be aware that the team are more than happy to suppply extra shower gel, tea/coffee ect. whenever needed. I hope that you would choose to stay... More

Oswestry, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

With the town centre a mere 5 minute walk away this hotel was a perfect spot for myself and my fiancee to take in the sights and local attractions without the need for additional transport. Everything was within reach, but not so close to be distracted by the bright lights and nightlife that York has to offer. The accomodation could... More

Was this review helpful? Yes
-Helen-Eades-, Manager at Ibis York Centre, responded to this review

I am very pleased to hear that you had such a good stay with us. Should you wish to stay with us again in the future, please be advised that you will always find our best value prices on the ibis website and booking in advance will always get you the best prices available. More

London
2 reviews
4 of 5 stars Reviewed 1 week ago

The staff were great, the room was spacious, clean and comfortable. The hotel is very close to centre of York and buses run nearby. Can't fault it at all. For the amount paid it was truly great value!

Review collected in partnership with Ibis Hotels

Was this review helpful? Yes
-Helen-Eades-, Manager at Ibis York Centre, responded to this review

I am pleased to hear that you enjoyed your stay with us and found the hotel great value and hope to meet you during your next visit to York. More

Blackburn, United Kingdom
Senior Contributor
42 reviews 42 reviews
33 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed over for 1 night with friends and was greeted by desk staff Lynsdey .A brilliant start to the day .A person who was chatty friendly and humorous and let nothing get in her way of assisting you to the best she can .The place is central and easy to get to the city from .It was clean ,tidy and... More

Was this review helpful? Yes
-Helen-Eades-, Manager at Ibis York Centre, responded to this review

Thank you for your feedback. I am very pleased to hear Lyndsey left such a lasting impression with you. i will pass on your comments to her. I hope you choose to stay with us again in the future. More

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Additional Information about Ibis York Centre

Address: 77 the Mount, York YO24 1BN, England
Phone Number:
Location: United Kingdom > England > Yorkshire > North Yorkshire > York
Price Range (Based on Average Rates): $
Hotel Class:2 star — Ibis York Centre 2*
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Also Known As:
Ibis York Centre Hotel York
Accor York Centre
Ibis Hotel York
Hotel Ibis York

134 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Ibis York Centre hotel is a budget hotel, located at the gates of the city walls, within a short walking distance from the Train Station and the main city centre. The National Railway museum and York's Racecourses are within a short driving distance. The en-suite accommodation comes with internet access and with satellite TV. Facilities include Café and bar offering hot and cold snacks 24 hours a day, WIFI, and two modern meeting rooms. ... more   less 
Number of rooms
91

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