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Ibis York Centre

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77 the Mount, York YO24 1BN, England
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UK SUMMER SALE
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1 room 1 guest
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Ibis York Centre
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1,359 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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1 review
1 of 5 stars Reviewed yesterday NEW

Honest review. Very budget but clean. Extremely noisy you hear all doors banging, mobiles vibrating in other rooms. Had to move rooms due to door not locking but only took 2 days sort so felt unsafe going out leaving valuables even though we told 3 different receptionists. Staff only tried fill that room again on the same day with a... More 

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Staffordshire, United Kingdom
2 reviews
4 of 5 stars Reviewed 3 days ago NEW

We arrived at midday and were able to check in early which was a bonus after a long journey. The car park at the back was useful as there is no parking locally. The hotel was clean and bright. The staff were friendly and helpful. The walk to the centre was just a few minutes so we didn't need to... More 

Was this review helpful? Yes
John_Holroyd, General Manager at Ibis York Centre, responded to this review

Dear Guest Thank You very much for your kind review of ibis York Centre. The team and I are really pleased you enjoyed your stay with us and we look forward to welcoming you back very soon. Kind Regards John Holroyd General Manager More 

Leicester, United Kingdom
Level Contributor
36 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The staff here were lovely, really helpful on check in asking if we had a map/knew where we were and recommended some places without us even asking! Very impressed. The hotel is fairly modern and looks newly refurbed (not sure if it was?) and therefore it was very clean! We recently stayed at a 4* Hilton and were disappointed -... More 

Was this review helpful? Yes
John_Holroyd, General Manager at Ibis York Centre, responded to this review

Dear Guest Thank You for your kind review of ibis York Centre, We are all very pleased you enjoyed your stay with us and the team offered high levels of service. We do hope to see you again soon in the near future. Kind Regards John Holroyd General Manager More 

Level Contributor
6 reviews
6 hotel reviews
2 of 5 stars Reviewed 3 days ago NEW

Me and my husband stayed here for my birthday as we wanted to stay somewhere central in York. It was central and not far from the restaurant we were going to in the evening. But I was really disappointed with the hotel. The pictures make the room look a lot bigger than it actually is. The corridors felt like I... More 

Was this review helpful? Yes
John_Holroyd, General Manager at Ibis York Centre, responded to this review

Dear Guest Thank You for your valuable feedback, Please accept my apologies as you did not like the corridors of the building. The hotel is 185 years old and grade 2 listed therefore while I understand the corridors are tight in some areas, we have done our best to brighten them up. The ironing room is an ibis standard and... More 

Travelers are raving about these York hotels

Kuala Lumpur
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 1 week ago

Small budget hotel but well located within 10-15 minutes walking distance to York minster and surrounding areas of interest. Rooms are tiny and parking is extremely limited to approx. 20 cars at any one time. Probably a bit on the expensive side for what you get

Was this review helpful? Yes
John_Holroyd, General Manager at Ibis York Centre, responded to this review

Dear Guest Thank You for your review of ibis York Centre, We do have a variety of room sizes should you stay with us again please ask and we will allocate you a larger room. The car park is very small due to our central location and lack of ground space. We look forward to welcoming you back very soon.... More 

Le Blanc, France
Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Ibis York Centre is a well-placed hotel a 10 minute walk to the river. There's limited car parking at the rear, but it's a good size nevertheless. As with every Ibis we've stayed in (UK, France & Spain) our little dog was welcomed and the rooms were immaculate too. A point to mention is that the public spaces were... More 

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 1
John_Holroyd, General Manager at Ibis York Centre, responded to this review

Dear Guest Thank You for your kind review of ibis York Centre and I am sorry one of the team made you feel uncomfortable. Just to let you know we do have a smoking area at the front of the hotel with 2 ashtrays near the doors, we also have one on the side entrance for your convenience. We are... More 

northeast
Level Contributor
78 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The staff were lovely here and the room was great lovely and clean, and the bed was comfy too, large walk in shower area in the bathroom. Pool table in a separate room and the bar area was good My only criticism was the breakfast, it was barely warm and not replenished Even though it was not busy . For... More 

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 1
John_Holroyd, General Manager at Ibis York Centre, responded to this review

Dear Guest Thank you for your valuable feed back of Ibis York, The team and I are pleased you had a enjoyable stay with us in this beautiful city. I have taken your comments on board regarding the breakfast and will act on this. We look forward to welcoming you back in the near future. Kind Regards John Holroyd General... More 

UK
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Staff were extremely friendly and provided a prompt response towards a request to change rooms. Room given was a good size and adequate for a comfortable overnight stay. Breakfast was reasonably priced in view that you could eat as much as you wanted a fairly good choice. All in all a good hotel a short walk to the centre of... More 

Was this review helpful? Yes
John_Holroyd, General Manager at Ibis York Centre, responded to this review

Dear Guest Thank you for your kind review of Ibis York, The team and I are pleased you enjoyed your stay with us. We look forward to welcoming you back very soon. Kind regards John Holroyd. More 

Scotland, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Stayed here early on this year for my birthday get away in York. Hotel really needs an update. Floor boards creaked every time i walked to the bathroom. Room wasn't that spacious. Lack of decor in the room, Never really seen any staff around when we came back. Its o.k for a one night stay but I would recommend any... More 

Was this review helpful? Yes 1
John_Holroyd, General Manager at Ibis York Centre, responded to this review

Dear Guest Thank You for your valuable feedback, I am sorry your room was smaller than expected. Please ask to change next time as we do have a large selection of rooms. The Hotel has now had a refurbishment and is more modern then before,please accept my apology and I will speak with my team regarding your comments. Kind Regards... More 

Level Contributor
36 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We felt the room we had was spacious, quiet and clean. The hotel is perhaps nothing special but it is conveniently located; a walkable distance from the station and as well as the centre of York, while being very reasonably priced. We were very happy with our stay and would recommend this hotel!

Was this review helpful? Yes 1
John_Holroyd, General Manager at Ibis York Centre, responded to this review

Dear Guest Thank You so much for your very kind review of ibis York Centre, The team and I are delighted you had a nice stay with us and enjoyed yourselves in this beautiful City. We look forward to welcoming you back in the near future. Kind Regards John Holroyd General Manager. More 

Hotel Review Summarization

What travelers say

  • Budget hotel(8)
  • Train station(7)
  • Car park(5)
  • City wall(4)
  • Very good(4)
  • Good value(3)
  • Very clean(3)
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