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All 45 York hotels

Ibis York Centre

2.0 of 5 Hotel   |   77 the Mount, York YO24 1BN, England
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56%
Ranked #37 of 45 hotels in York
A recent review
4 of 5 stars reviewed today
kimbellem Glasgow, United Kingdom
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1,027 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (125)
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English first
Glasgow, United Kingdom
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed today NEW

I booked the IBIS because of its location and cost... its a nice cheap hotel.. I was not expecting 5 start, but what I didnt expect were the really friendly staff on reception and in the bar. To my as long as a hotel is clean, and its in a good location its good, the bonus for us were the... More

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Thirsk, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed yesterday NEW

After staying at the Ibis in Leeds at Christmas which was excellent, we were staying in York for the night so decided to use the Ibis in York also, and it had car parking facilities on offer - perfect !! No, afraid not the small car park was full and was told by the receptionist were to find some off... More

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York, England, United Kingdom
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

Floor in the bedroom creaks really badly and you can hear upstairs walking round their bedroom as well as their television and the flushing of their toilet. Corridor outside bedroom creaky and you can here people walking past. Bedroom looked very tired chips to paintwork and shower kept going from hot to cold with no warning also our sink leaked... More

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1 review
2 of 5 stars Reviewed 3 days ago NEW via mobile

The room in which me and my partner stayed in was very disappointing. The room smelt very damp and overall wasn't as tidy as I would have expected. Also upon the date in which we stayed it was very warm and continued to be through the day in effect of this due to the windows having a restriction I would... More

Was this review helpful? Yes
-Helen-Eades-, Manager at Ibis York Centre, responded to this review

I am dissapointed to hear that you were unhappy with your stay with us. I am unsure why your room smelt of damp, but have brought this issue to the attention of the housekeeping team, who will monitor the situation, to ensure that this is not an ussue we have in the future. I am sorry to hear that you... More

co.durham
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Booked the hotel for 1 night, ideal for walking into the city and stop at a couple of pubs on the way. Bedroom small but very clean and comfortable, nice warm shower easy to use. Breakfast had plenty of choice with a small extra charge. Very tasty. Staff very efficient and friendly, we'll definitely recommend it.

Was this review helpful? Yes 1
-Helen-Eades-, Manager at Ibis York Centre, responded to this review

Thank you for taking the time to leave your feedback. I am happy to see that you enjoyed your stay with us and hope you choose ibis hotels in the future. More

Aberdeen, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 5 days ago NEW

We were meet at the front desk by a very friendly girl however she looked like she could do with a shower and was bursting out her inform which did not create a professional look. Room was ok for money but we did expect it to be cleaner. There was dust everywhere, the black out blind had dirty marks all... More

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 1
-Helen-Eades-, Manager at Ibis York Centre, responded to this review

Thank you for your review of the hotel. I am dissapointed to hear you were not pleased with your stay. Your comments will be investigated and improvements will be carried out where needed. More

Staffordshire
Contributor
12 reviews 12 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Yes this hotel is a little tired in the bedrooms and upstairs area. But we found that compared to the cost of some of the other hotels this offered a cheap (ish) night in an ideal location with secure parking included which is an important factor for us when travelling so it was a no brainer. The room was clean... More

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-Helen-Eades-, Manager at Ibis York Centre, responded to this review

Thank you for your feedback. I am pleased to hear that on the whole you enjoyed your stay the points you have raised will be reviewed by the hotel and hope to meet you during your next visit to York. More

London
Top Contributor
77 reviews 77 reviews
37 hotel reviews
38 helpful votes 38 helpful votes
2 of 5 stars Reviewed 1 week ago

Not one of Ibis' better properties. The positives are that the ground floor public areas (restaurant / Bar) are in good condition, there is a reasonable amount of free parking at the rear of the hotel (but it fills up quickly and it cannot be reserved) and finally, the staff are friendly and helpful. The downsides make up a somewhat... More

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-Helen-Eades-, Manager at Ibis York Centre, responded to this review

Thank you for your positive comments, regarding the public areas, parking and the team. I am however dissapointed to hear that you found negitives during your time with us. We are working hard with the housekeeping team to look into if any of our carpets need to be replaced. I have had no other reports of there being an issue... More

Childer Thornton, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We stayed there for a weekend, the staff was very friendly and helpful, they gave us a bigger room when we said we had our dog with us. Very well located, 5-10 minites walk from the city centre. If you have a dog we strongly recommend it also because it is located near a park where you can walk your... More

Was this review helpful? Yes
-Helen-Eades-, Manager at Ibis York Centre, responded to this review

Thank you for your feedback, I am pleased to hear that the team made yourselves and you dog welcome during your stay. Please feel free to contact the hotel directly for any future bookings in order for one of the team to allocate a larger room prior to arrival, in order for you to be comfortable. More

Midlands
Senior Contributor
32 reviews 32 reviews
15 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

6 of us were there for the races and in fancy dress sounds like a joke, a jockey, frenchman , umpalumpa, hippy, writer and scouser! Made very welcome by staff who were very helpful and friendly. Rooms fine for our needs and bar good , breakfast was good and plenty of choice. Rooms could do with a bit of a... More

Was this review helpful? Yes
-Helen-Eades-, Manager at Ibis York Centre, responded to this review

Thank you for your review. I am slightly dissapointed that I was not on shift to see you all walking through the door! I am pleased to hear your feedback regarding the team and your breakfast and hope that we can be part of your future plans when visiting the city. More

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Additional Information about Ibis York Centre

Address: 77 the Mount, York YO24 1BN, England
Phone Number:
Location: United Kingdom > England > Yorkshire > North Yorkshire > York
Price Range (Based on Average Rates): $
Hotel Class:2 star — Ibis York Centre 2*
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Also Known As:
Ibis York Centre Hotel York
Accor York Centre
Ibis Hotel York
Hotel Ibis York

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Amenities

Bar / Lounge Business Center with Internet Access Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Ibis York Centre hotel is a budget hotel, located at the gates of the city walls, within a short walking distance from the Train Station and the main city centre. The National Railway museum and York's Racecourses are within a short driving distance. The en-suite accommodation comes with internet access and with satellite TV. Facilities include Café and bar offering hot and cold snacks 24 hours a day, WIFI, and two modern meeting rooms. ... more   less 
Number of rooms
91

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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