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All 45 York hotels

BEST WESTERN Kilima Hotel

3.0 of 5 Hotel   |   129 Holgate Road, York YO24 4AZ, England
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83%
Ranked #13 of 45 Hotels in York
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Jon3736
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309 reviews from our community

Traveler rating
    127
    126
    40
    11
    5
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33
162
17
45
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (75)
Date | Rating
  • English first
  • Japanese first
  • Portuguese first
  • Any
English first
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Stayed here with my wife for a short city break. Very friendly staff, good breakfast and comfortable room, with added bonus of a separate sitting area. Bar prices were reasonable - we didn't have dinner in the restaurant so can't review that

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Ashford, Kent
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

We couldn't have asked for a better hotel for our three night stay in York. The location was convenient - just 20 minutes from the city centre - the staff were very welcoming and nothing was too much trouble. The restaurant was reasonably priced, so we ate there two of the three nights (including our first anniversary). The food was... More

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KILIMA, Manager at BEST WESTERN Kilima Hotel, responded to this review

Dear JO H Thank you for your kind review. I do hope you come and see us again soon. Yours truly, Chris Betteridge Manager More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Brilliant all round. Got the room at £85 with a 4 poster bed and separate lounger area. Very helpful receptionist who explained all the hotels facilities along with giving us directions into town. The room was clean and bed comfy. Very good shower and bathroom! Highly recommended.

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KILIMA, Manager at BEST WESTERN Kilima Hotel, responded to this review

Dear Zackate, I am so please to see that you enjoyed your upgraded room. It is always a pleasure at times when we are not as busy to be able to give you something you did not expect. I do agree with you that to have everything explain to you at check in and to be shown to your room... More

congleton
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Visiting York races for the racing this well appointed hotel pressed all the right buttons. Nice bar, easy walk to the course, comfortable rooms and a freshly cooked full english for breakfast. As the title suggests the staff without exception were friendly and helpful. Not a typical plastic super hotel and all the better for it.

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KILIMA, Manager at BEST WESTERN Kilima Hotel, responded to this review

Dear Dom3inic4 Thank you for your kind review I am glad the staff took good care of you. I do hope we will see you again for the races if not before. Yours truly, Chris Betteridge Manager More

York, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

Good pleasant staff and excellent value for money. Good central location for all amenities and close to station. Breakfast choice very good and all freshly ordered and cooked. Will certainly book this hotel again when visiting York and will consider Best Western for other locations.

Review collected in partnership with Best Western GB

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KILIMA, Manager at BEST WESTERN Kilima Hotel, responded to this review

Dear Robert G I was happy to read your review not only because you had enjoyed your stay with us but also that you would be more than happy to use Best western hotels in the future. You will find a wide range of diverse hotels within the group, which covers many countries across the globe. The biggest difference you... More

Campinas
Senior Contributor
39 reviews 39 reviews
27 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is within 20 minutes walk from the downtown, a bit away, but exercises are good for health :) (one can take a bus if one doesn't want to walk). The room was clean and nice, and the breakfast was really excellent. In the bathroom some things are rather old and need to be repaired, but nothing really dramatic.

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KILIMA, Manager at BEST WESTERN Kilima Hotel, responded to this review

Dear Serge_P I thank you for your review and as with all the reviews I look carefully at all the comments both good and bad. I can confirm that we are about to under go a refurbishment of all the bathrooms in the hotel. I do hope you will come and see us again in the future. Yours truly, Chris... More

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

We stayed in this hotel from the 19th until the 23rd august 2014 from start to finish I couldn't fault this hotel apart from the rooms are so hot but this was rectified with a fan in the room, the food was a very high standard and was lovely at every sitting the rooms were clean staff very friendly and... More

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KILIMA, Manager at BEST WESTERN Kilima Hotel, responded to this review

Dear GarynKirsty Thank you for your kind review. I was pleased to see that your enjoyed your stay and more importantly your meals in the restaurant. I know that the rooms can be warm but I think this is the same all over at the moment. I do hope you don’t leave it to long until your next visit and... More

London, United Kingdom
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 12, 2014

We - a family of 4 - made a spur-of-the-moment decision to stay overnight in York and booked two rooms B & B. When touring, we'd normally plump for a modern hotel, whereas the appearance and initial feel of this hotel is very traditional or rather outdated, according to your point of view. However, it turned out to be a... More

Was this review helpful? Yes 2
KILIMA, Manager at BEST WESTERN Kilima Hotel, responded to this review

Dear Halfdecent92, I am so pleased you had a good stay especially as you had not planned your stay. I must say it was a pleasure to have your family in the building and I am glad you got to use the facilities we have on offer. I hope we see you again as I have a couple of lovely... More

Birmingham, United Kingdom
1 review
4 of 5 stars Reviewed August 11, 2014

I stayed here in may 2014 for a work course. At 1st i wasn't sure what to expect as it was a mile from the center and no one else from work was in this hotel The directions from their website was easy to find and walking distance with a suitcase When i arrived i was greeted with a friendly... More

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KILIMA, Manager at BEST WESTERN Kilima Hotel, responded to this review

Dear Jacq_Taylor1974uk Thank you for your review I am please to see you had a good stay. I see you walked from the station personal I am too lazy and would have paid the £5.00 in a taxi or got the bus number 1 or 10. I was please to see you liked the toiletries in your room I now... More

Grimsby, United Kingdom
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 10, 2014

This is the third time I have stayed at this hotel over the last couple of years and it is still one of my favourites, it is very pleasant, quaint little hotel that has been traditionally decorated with luxurious touches. The hotel has a swimming pool and steam room, which is great and makes the hotel relatively good value for... More

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KILIMA, Manager at BEST WESTERN Kilima Hotel, responded to this review

Dear Emma D I am pleased to see that yet again you had a great time both in York and at the hotel. I look forward to your next visit so don’t leave it to long. Yours truly, Chris Betteridge Manager More

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Additional Information about BEST WESTERN Kilima Hotel

Address: 129 Holgate Road, York YO24 4AZ, England
Phone Number:
Location: United Kingdom > England > Yorkshire > North Yorkshire > York
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN Kilima Hotel 3*
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Also Known As:
Best Western York
York Best Western

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