We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN Kilima Hotel

#13 of 46 Hotels in York
Certificate of Excellence
Hotel website
Hotel deals
129 Holgate Road, York YO24 4AZ, England
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Professional photos
BEST WESTERN Kilima Hotel
View Map
Add Photo Write a Review

414 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    181
    171
    44
    12
    6
See reviews for
55
219
24
52
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (104)
Date | Rating
  • English first
  • Japanese first
  • Portuguese first
  • Any
English first
  • All months
    (414)
  • Mar-May only
    (100)
  • Jun-Aug only
    (120)
  • Sep-Nov only
    (96)
  • Dec-Feb only
    (98)
All months
Sandbach, England
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

I've got to say we've had a great nights stay here on the 1st September 2015. I stayed with my fiancee and 8 year old son in the 4 poster room and we couldn't fault the welcome and overall experience. For a very reasonable rate we got access to the gym and swimming pool. The room was very clean, well... More 

Was this review helpful? Yes
Scotland
Level Contributor
132 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Chris and his team were very welcoming. Enjoyable stay. I booked at the last minute and only needed a single room which was of reasonable size. Comfy bed. Pillows slightly hard but that is a personal taste. The room had everything you would expect except a safe. There was comfy lounge areas, a swimming pool and restaurant (neither of which... More 

Was this review helpful? Yes
Staines, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My wife and I travelled to York for the first time and chose to stay here. We stayed for 2 nights (Sunday and Monday) and what a find the hotel was. We had no trouble parking and once in the room found that we were able to see our car from the room. The Staff were all happy and really... More 

Was this review helpful? Yes
Liverpool, United Kingdom
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We have just returned from a wonderful 'first' visit to York. Kilima Hotel was extremely comfortable absolutely spotless, both bedrooms and all public areas. Delicious breakfasts which are cooked to order, with good quality products. The staff are extremely helpful, such an asset to the hotel and great ambassadors to their wonderful city. Would most certainly recommend a visit to... More 

Was this review helpful? Yes
Glossop, United Kingdom
Level Contributor
101 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Another visit to the Kilima and as ever it was good value. It is a good location for the city centre and racecourse, the staff are excellent and breakfast was good. We were late back on a Sunday night yet the staff opened the bar for us having previously closed it. Will definitely go back......

Was this review helpful? Yes 1
KILIMA, Manager at BEST WESTERN Kilima Hotel, responded to this review

Dear Duane W, Once again thank you for your kind review. It is always nice to have returning guests and I look forward to your next visit. Regards Chris More 

Westhoughton
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Just back from a fantastic short break in York, booked at the last minute and chose the kilima as it had a pool and a family room for our time window; we struck gold with this hotel, the staff (in particular Chris the manager) made it a real home from home, nothing was too much trouble and made a nice... More 

Was this review helpful? Yes 1
KILIMA, Manager at BEST WESTERN Kilima Hotel, responded to this review

Dear Tim B, What a find is exactly what I think to myself each and every day and that's nearly 20 years now. I am so fortunate as a hotel Manager to have a proprietor that is constantly improving the building. Don't get me wrong if I had my way we would do much more but Rome was not built... More 

Manchester, England, United Kingdom
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

We found this hotel on Booking.com and liked the look of it, we were not disappointed this is a little gem of a find. On arrival we were greeted by a welcoming, warm and very helpful gentleman, who asked about our plans and gave great directions and pointers. When we returned later in the day we used the pool facility... More 

Was this review helpful? Yes 2
KILIMA, Manager at BEST WESTERN Kilima Hotel, responded to this review

Dear Lesley K, Thank you for your kind review. I am so pleased you had a wonderful time in York. It is one of the best cities in the country to visit not only for locals but for the guests from near and far away. I am particularly pleased to see you enjoyed the Breakfast as we have being putting... More 

Sheffield, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Lovely friendly hotel with an exceptionally clean pool. Its about a 15-20 min walk into York via Micklegate but this was enjoyable for us. Some may consider rooms need updating but it is very clean and comfortable.

Was this review helpful? Yes
KILIMA, Manager at BEST WESTERN Kilima Hotel, responded to this review

Dear Victoria w, Glad to see you once again had a great time. Hope to see you before Christmas. Regards Chris More 

Stowmarket
Level Contributor
34 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Not your typical Best Western property, but with the good bits left in. This hotel is on the northern side of York, on the ring road, and consequently the road outside can be a bit busy.However there is a car park to the rear of the hotel. Just don't park under the lime trees or the car is covered in... More 

Was this review helpful? Yes
KILIMA, Manager at BEST WESTERN Kilima Hotel, responded to this review

Dear Martin 41339, Thank you for your review. I think you covered most of it so I wont drag this one on. I do hope to see you soon and to that end don't forget to give me a call on 01904625787 for the best price. Yours Chris More 

Wye, United Kingdom
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I am nearly at the end of my 6 night stay at this hotel on business so thought it would be a good time to share my experience. I have had generally a good experience at Best Western Hotels and the Kilima doesn't let the side down. I was given room 7 which is one of the rooms around the... More 

Was this review helpful? Yes 1
KILIMA, Manager at BEST WESTERN Kilima Hotel, responded to this review

Dear Paul K, Thank you for your kind words. I am pleased to see you made use of our Grab and Go breakfast offerings. I will take a look at the Wi-Fi dropping out problem and get it fixed as soon as possible I think it may just be the box in that area as all the rest of the... More 

Questions? Get answers from hotel staff and past guests. Ask a question

54 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (46)
Viewed
Bathroom (5)
Viewed
Room/suite (16)
Viewed
Dining (4)
Viewed
Hotel & grounds (6)
Viewed
Family/play areas (1)
Viewed
Pool/beach area (1)
Viewed
Other (13)

Management photos: Courtesy of the property manager

Viewed
All management photos (8)
Viewed
Pool/beach area (2)
Viewed
Hotel & grounds (2)
Viewed
Dining (3)
Viewed
Other (1)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these York hotels
0.6 mi away
The Grand Hotel & Spa
0.3 mi away
Mount Royale Hotel
Mount Royale Hotel
#5 of 46 in York
4.5 of 5 stars 572 reviews
0.9 mi away
BEST WESTERN PLUS Dean Court Hotel
Show Prices
Show Prices
Show Prices
1.0 mi away
Novotel York Centre
0.9 mi away
Marriott York Hotel
0.3 mi away
Hotel du Vin York
Hotel du Vin York
#10 of 46 in York
4.5 of 5 stars 1,038 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay