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All 45 York hotels

BEST WESTERN Kilima Hotel

3.0 of 5 Hotel   |   129 Holgate Road, York YO24 4AZ, England
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Ranked #13 of 45 hotels in York
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Dom3inic4 congleton
  • Overview
  • Reviews (306)
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  • Room tips (74)
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306 people have reviewed this hotel

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
Date | Rating
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English first
congleton
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Visiting York races for the racing this well appointed hotel pressed all the right buttons. Nice bar, easy walk to the course, comfortable rooms and a freshly cooked full english for breakfast. As the title suggests the staff without exception were friendly and helpful. Not a typical plastic super hotel and all the better for it.

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York, United Kingdom
1 review
5 of 5 stars Reviewed 4 days ago NEW

Good pleasant staff and excellent value for money. Good central location for all amenities and close to station. Breakfast choice very good and all freshly ordered and cooked. Will certainly book this hotel again when visiting York and will consider Best Western for other locations.

Review collected in partnership with Best Western GB

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KILIMA, Manager at BEST WESTERN Kilima Hotel, responded to this review

Dear Robert G I was happy to read your review not only because you had enjoyed your stay with us but also that you would be more than happy to use Best western hotels in the future. You will find a wide range of diverse hotels within the group, which covers many countries across the globe. The biggest difference you... More

Campinas
Senior Contributor
39 reviews 39 reviews
27 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This hotel is within 20 minutes walk from the downtown, a bit away, but exercises are good for health :) (one can take a bus if one doesn't want to walk). The room was clean and nice, and the breakfast was really excellent. In the bathroom some things are rather old and need to be repaired, but nothing really dramatic.

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KILIMA, Manager at BEST WESTERN Kilima Hotel, responded to this review

Dear Serge_P I thank you for your review and as with all the reviews I look carefully at all the comments both good and bad. I can confirm that we are about to under go a refurbishment of all the bathrooms in the hotel. I do hope you will come and see us again in the future. Yours truly, Chris... More

1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

We stayed in this hotel from the 19th until the 23rd august 2014 from start to finish I couldn't fault this hotel apart from the rooms are so hot but this was rectified with a fan in the room, the food was a very high standard and was lovely at every sitting the rooms were clean staff very friendly and... More

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KILIMA, Manager at BEST WESTERN Kilima Hotel, responded to this review

Dear GarynKirsty Thank you for your kind review. I was pleased to see that your enjoyed your stay and more importantly your meals in the restaurant. I know that the rooms can be warm but I think this is the same all over at the moment. I do hope you don’t leave it to long until your next visit and... More

London, United Kingdom
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We - a family of 4 - made a spur-of-the-moment decision to stay overnight in York and booked two rooms B & B. When touring, we'd normally plump for a modern hotel, whereas the appearance and initial feel of this hotel is very traditional or rather outdated, according to your point of view. However, it turned out to be a... More

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KILIMA, Manager at BEST WESTERN Kilima Hotel, responded to this review

Dear Halfdecent92, I am so pleased you had a good stay especially as you had not planned your stay. I must say it was a pleasure to have your family in the building and I am glad you got to use the facilities we have on offer. I hope we see you again as I have a couple of lovely... More

Birmingham, United Kingdom
1 review
4 of 5 stars Reviewed 2 weeks ago

I stayed here in may 2014 for a work course. At 1st i wasn't sure what to expect as it was a mile from the center and no one else from work was in this hotel The directions from their website was easy to find and walking distance with a suitcase When i arrived i was greeted with a friendly... More

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KILIMA, Manager at BEST WESTERN Kilima Hotel, responded to this review

Dear Jacq_Taylor1974uk Thank you for your review I am please to see you had a good stay. I see you walked from the station personal I am too lazy and would have paid the £5.00 in a taxi or got the bus number 1 or 10. I was please to see you liked the toiletries in your room I now... More

Grimsby, United Kingdom
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is the third time I have stayed at this hotel over the last couple of years and it is still one of my favourites, it is very pleasant, quaint little hotel that has been traditionally decorated with luxurious touches. The hotel has a swimming pool and steam room, which is great and makes the hotel relatively good value for... More

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KILIMA, Manager at BEST WESTERN Kilima Hotel, responded to this review

Dear Emma D I am pleased to see that yet again you had a great time both in York and at the hotel. I look forward to your next visit so don’t leave it to long. Yours truly, Chris Betteridge Manager More

Bristol, United Kingdom
1 review
4 of 5 stars Reviewed 3 weeks ago

Visited this hotel twenty years ago and going back was another great experience of this hotel. Room was very good, bathroom a little small. However it is the food and staff that make this hotel really good. I do not eat breakfast but the choice was superb especially the bagel, cream cheese and smoked salmon!! Evening meal also a great... More

Review collected in partnership with Best Western GB

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KILIMA, Manager at BEST WESTERN Kilima Hotel, responded to this review

Dear Lyn H Thank you for your review and please, please, please do not leave it another twenty years we want to see you much sooner than that. The one thing that helps us as a small hotel stand out from the rest is the staff. Most of them have been here for a long time, which makes a difference... More

Hadleigh, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

We stayed for three nights which included breakfast and a meal on two nights with free parking. The staff where excellent and very friendly and helpful. The food was very good with large portions and a good choice. The room was comfortable although the bathroom was a bit tired but clean. As mentioned before a fan came in handy as... More

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KILIMA, Manager at BEST WESTERN Kilima Hotel, responded to this review

Dear Robert M I am so glad you have a great time it means we will see you back in the future. You must come if for nothing else to see my new box with not only earplugs but also all manors of things one might have forgotten to pack. I am particularly glad to see that all the staff... More

durham
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 3 weeks ago

WE (mother and daughter) stayed here for 1 night last Sunday. Booked a twin room and we was in Room 5 which had a double and a single bed. It was large and very clean. The roo was warm but there was a large fan in the closet which we did use. The breakfast was good. We did not use... More

Was this review helpful? Yes 1
KILIMA, Manager at BEST WESTERN Kilima Hotel, responded to this review

Dear Lancslassdurham Thank you for your review and thank you for noticing the new beds. After talking the owner into opening his moth eaten wallet I am glad to see that people are noticing the changes we are now making. I have now bought new chairs for 50% of the bedrooms and have more furniture on order. I look forward... More

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Additional Information about BEST WESTERN Kilima Hotel

Address: 129 Holgate Road, York YO24 4AZ, England
Phone Number:
Location: United Kingdom > England > Yorkshire > North Yorkshire > York
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN Kilima Hotel 3*
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Also Known As:
Best Western York
York Best Western

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Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool
Hotel Class
Official Description (provided by the hotel)
The BESTWESTERN Kilima hotel is a privately run family feel hotel with 26 bedrooms. Located on the west side of the historic city of York we are a 10-15 minute walk to the bar walls and a further 5-10 to the city centre. We are on two bus routes and busses go every 10-15 minutes. Taxis are around £5.00. We have our own car park as well as an indoor swimming pool and small fitness room. All rooms are en-suite and all have flat screen TV and free coffee and tea making facilities. We pride ourselves on our friendly relaxed approach as well as our drive to make every guest stay as enjoyable as possible. ... more   less 
Number of rooms
26

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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