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All 45 York hotels

BEST WESTERN Kilima Hotel

3.0 of 5 Hotel   |   129 Holgate Road, York YO24 4AZ, England
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82%
Ranked #13 of 45 hotels in York
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 3 days ago
Mossey2014 Norwich, United Kingdom
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295 people have reviewed this hotel

Traveler rating
    120
    119
    40
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    5
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31
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
Date | Rating
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English first
Norwich, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Stayed here for one night. Nice small friendly hotel with ample parking tucked away at the rear of the hotel. Just a 25 min walk to the centre of the city. The room we were allocated was at the side of the hotel, it was cosy and the ensuite was a little tired. We did not eat dinner at the... More

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Ayr, United Kingdom
Contributor
11 reviews 11 reviews
5 of 5 stars Reviewed 3 days ago NEW via mobile

We (my husband and I) just returned from a 5 day stay at Kilima and can not praise it highly enough! From the moment we entered to the moment we left the staff were all helpful, friendly & polite. Nothing seemed a trouble for them. The hotel was spotless, each and every area, dining area, lobby & reception rooms, bedrooms... More

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Oceanside, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Being from America, I read many bad reviews of London hotels, so I was worried about booking in another large city. But this hotel is top notch. Chris (manager) was always on top of everything, morning to night. Clean, quiet room. The hotel is right on the bus line to downtown and the train station. Couldn't find anything to complain... More

Was this review helpful? Yes 1
liverpool
Contributor
13 reviews 13 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

Just come back from this hotel after a short weekend break.First the good points 1.It is in a good location for York city centre.About a 20 min walk . 2. Staff were very helpful, polite and couldn't do enough for us. 3.Rooms were nice, spacious,and clean. 4. Beds were very comfortable. 5.The pool was clean as were the changing rooms... More

Was this review helpful? Yes 2
Swansea County, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

stayed for a two night break what a wonderful hotel was a bit worried when i looked on Google earth that the hotel looked dated how wrong i was its so clean and well kept and the staff cant do enough for you the food was good but breakfast is well presented and tasty and quite a lot to chose... More

Was this review helpful? Yes 2
KILIMA, Manager at BEST WESTERN Kilima Hotel, responded to this review

Dear Macca640 Thank you for your kind words regarding your recent stay with us. On Goole Earth the hotel will look dated as it goes back to 1871 when owned by the Church. We have as you found out done a lot to it since then and are constantly looking at ways to improve. I am glad to hear the... More

York, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I had a business meeting at this hotel today that lasted 6 hours during which time the fantastic Manager Chris ensured we had a great internet connection, coffee and tea and he even got the breakfast chef to prepare us (excellent) sandwiches for lunch even though the hotel does not normally provide lunches. I stay in a lot of hotels... More

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KILIMA, Manager at BEST WESTERN Kilima Hotel, responded to this review

Dear Sharon W Thank you so much for your kind words it is always nice to get a personal mention in a review. I have already talked to the proprietor regarding opening up more space for the lounge meetings so watch this space and thank you for the idea. I look forward to your phone call for your next visit.... More

Southampton, United Kingdom
Senior Contributor
34 reviews 34 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed for a two night break on our way home from holiday in Northumberland. The hotel is nearly in the centre of York but was easy to find with the sat nav. Friendly welcome from the staff and our room was very clean. The beds were very comfortable and all the furniture and fittings were of a very high standard.... More

Was this review helpful? Yes 1
KILIMA, Manager at BEST WESTERN Kilima Hotel, responded to this review

Dear Hampshire Traveller46. What a review and thank you so much for taking the time to do it. I think you have covered all angles of what we are all about and given so much information to other travellers. I thank you as I did suzz97 for commenting on the new beds it was nice to hear. I am currently... More

Middlesbrough, United Kingdom
Contributor
17 reviews 17 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

stayed for 1 night with my partner. room was spacious and clean. bed was comfortable. Wish id taken my bikini and utilised the pool. Decided to stay at hotel for our evening meal. which was a good price and tasted delicious. I would highly recommend this hotel.

Was this review helpful? Yes 1
KILIMA, Manager at BEST WESTERN Kilima Hotel, responded to this review

Dear Suzz97, Thank you for your very nice review of the hotel. I am so glad you found the new bed to be very comfortable but what a shame you forgot your bikini. The next time you come give me a call and I will try to remind you. Very nice to hear you enjoyed your evening meal off the... More

Edinburgh, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

I very much enjoyed my stay. The room was very nice, and also peaceful, with a view over the garden of the hotel. I enjoyed the dinner, the service was very good as before. I especially liked the chance to have a swim in the pool. Also, everyone is pleasant and friendly.

Review collected in partnership with Best Western GB

Was this review helpful? Yes 1
KILIMA, Manager at BEST WESTERN Kilima Hotel, responded to this review

Dear Alexandra H I am please to see that you had a good time at the hotel and enjoyed the facilities on offer. I hope to see you soon and look forward to welcoming you back. Yours truly, Chris Betteridge Manager More

Bedford, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 23, 2014

This was fantastic all the way through. I had stayed at an awful place before and when I contacted the Kilima to ask if I could arrive early they bent over backwards to make my stay the best it could be including moving me to a room with a 4 poster bed!! The bed was really comfortable and the room... More

Was this review helpful? Yes 1
KILIMA, Manager at BEST WESTERN Kilima Hotel, responded to this review

Dear Katherine P I am so glad you enjoyed your stay and that you will be returning with other family members. It was a real pleasure to put a smile on you face after you had a bad experience else ware. I look forward to your phone call for your next booking and being able to welcome you back. Yours... More

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Additional Information about BEST WESTERN Kilima Hotel

Address: 129 Holgate Road, York YO24 4AZ, England
Phone Number:
Location: United Kingdom > England > Yorkshire > North Yorkshire > York
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN Kilima Hotel 3*
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Also Known As:
Best Western York
York Best Western

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Amenities

Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool
Hotel Class
Official Description (provided by the hotel)
The BESTWESTERN Kilima hotel is a privately run family feel hotel with 26 bedrooms. Located on the west side of the historic city of York we are a 10-15 minute walk to the bar walls and a further 5-10 to the city centre. We are on two bus routes and busses go every 10-15 minutes. Taxis are around £5.00. We have our own car park as well as an indoor swimming pool and small fitness room. All rooms are en-suite and all have flat screen TV and free coffee and tea making facilities. We pride ourselves on our friendly relaxed approach as well as our drive to make every guest stay as enjoyable as possible. ... more   less 
Number of rooms
26

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