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BEST WESTERN Kilima Hotel

3.0 of 5 129 Holgate Road, York YO24 4AZ, England
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Certificate of Excellence 2014
BEST WESTERN Kilima Hotel
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BEST WESTERN Kilima Hotel
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337 reviews from our community

Traveler rating
    138
    141
    42
    11
    5
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38
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45
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
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Doncaster, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We recently had a stay in this hotel, near the city centre and very friendly staff lovely meal in the restaurant was excellent. the hotel is well situated. the swimming pool we had all to ourselves. the rooms were of a good standard.

Was this review helpful? Yes
KILIMA, Manager at BEST WESTERN Kilima Hotel, responded to this review

Dear Gill C So glad you had a nice time. I hope you have a wonderful Christmas and I look forward to your return visit in the New Year. Chris More 

1 review
4 of 5 stars Reviewed 2 weeks ago

We were very lmperessed with or stay clean hotel with excellent facilities and caring staff food very tasty and good choice of courses at reasonable prices good quite location and yet very near to city a km privet on many of other hotels with the same rating will stay again soon and would recommend others to pay the hotel a... More 

Was this review helpful? Yes
KILIMA, Manager at BEST WESTERN Kilima Hotel, responded to this review

Dear Michael W Thank you for your review of your stay with us. It was a pleasure to have you lodge with us for the three days. I do hope you and Elaine have a wonderful Christmas and I hope to see you both in the New Year. Don’t forget to give me a call as you did this time... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Me & my partner stayed here last night whilst visiting the xmas markets and we couldnt have picked a nicer hotel! The service was great, the rooms are lovely but best of all the swimming pool & steam rooms are absolutley fantastic!! It is about a 15 minute walk from the town centre but it is worth it! It is... More 

Was this review helpful? Yes
KILIMA, Manager at BEST WESTERN Kilima Hotel, responded to this review

Dear Billedmunds1942, I was glad to hear you had such a wonderful time at the hotel. I am also very pleased you took advantage of the fact we have the swimming pool. I have some special offers in January so why not come and spend those Christmas vouchers and treat yourselves to a swim. Give me a call for the... More 

Newcastle upon Tyne, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

My husband and I stayed here as a gift from my parents for his 50th birthday weekend. We stayed in the 4 poster room, which is a little on the tired side but that added to the character, very clean fresh towels every day. We stayed for dinner both nights and it was great, even down to the fact the... More 

Was this review helpful? Yes 1
KILIMA, Manager at BEST WESTERN Kilima Hotel, responded to this review

Dear Hazel H I am so glad you had a great time with us and enjoyed your visit to York. I hope you have a wonderful Christmas and hope to see you in the new year. Yours Chirs More 

Clitheroe, United Kingdom
Contributor
11 reviews 11 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

I've stayed here a couple of times now, twice with family and once with my partner. I lived in York for three years whilst I was there for university, and I can say that this hotel is well worth the money (there's a small pool, and an excellent/generous breakfast), at such close proximity to York. The fact you can walk... More 

Was this review helpful? Yes 1
KILIMA, Manager at BEST WESTERN Kilima Hotel, responded to this review

Dear Wolfof221b Thank you once again for using the hotel when you are in York. It is one of the best parts of the job to welcome returning guests. I hope to see you soon. Chris More 

Contributor
13 reviews 13 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed November 19, 2014

Stayed 2 nights over the weekend of the 14th & 15th November. This was our 3rd visit over the last 12 months and yet again we had a great time. The hotel is ideally located for a 10 minute stroll into York city centre or alternatively in the other direction a 10 minutes walk to the racecourse. The hotel is... More 

Was this review helpful? Yes 1
KILIMA, Manager at BEST WESTERN Kilima Hotel, responded to this review

Dear RippondenDave, Thank you for your very kind review It was a pleasure as always to welcome you back. I do hope you both have a wonderful Christmas and I look forward to seeing you in the New Year. Would just like to say thank you for your quick tip and yes all people have to do is phone. Yours... More 

Livingston, United Kingdom
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed November 9, 2014

My husband and I stayed here for 3 nights bed and breakfast. The room was a little on the small side, however it was adequate for this visit. We would come back again, but would want a room with a little more breathing space. The site showed pictures of rooms that all looked bigger than ours, so we would hope... More 

Was this review helpful? Yes 5
KILIMA, Manager at BEST WESTERN Kilima Hotel, responded to this review

Dear Karon_duke, Thank you for your review. I would be delighted to place you in a bigger room the next time you come but please give me a call make the booking so that I can cater for your needs. I am a little puzzled to why you had problems with the wi-fi in that room as the router is... More 

St Helens, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed November 8, 2014

Stayed at the Kilima for one night. The first thing to say is that all the staff we met were excellent, friendly and helpful. We had a good dinner at a good price and the breakfast was very good. We had booked a suite as a treat and a four poster bed. The bedroom was quite cramped though clean, the... More 

Was this review helpful? Yes 2
KILIMA, Manager at BEST WESTERN Kilima Hotel, responded to this review

Dear AVB159 I would just like to say thank you for all the nice comments regarding both the food in the hotel and the staff. I am however sorry that on this occasion we did not meet with your expectations regarding your room. I have just replayed to Geoffrey T and all I can say is that great things are... More 

Stockport, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 5, 2014

I stayed for three nights for a short break in November. The hotel was clean and well maintained. The staff were very willing and friendly. The hotel is in an old house that has been extended. The dining room is in what would have been the cellar down some steep stairs. The brick work is partially exposed and there are... More 

Was this review helpful? Yes 1
KILIMA, Manager at BEST WESTERN Kilima Hotel, responded to this review

Dear Geoffrey T Great title “Give it a whirl!” and I agree with you more should. The problem is we are full most of the time, which is great for me but means so many are missing out. I do wish sometimes that people would book more in advance to avoid disappointment. The owner and I have taken on board... More 

Chester, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 5, 2014

I stayed at the hotel with my son during half term. The hotel had been recommended by a work colleague and we will definitely return in the new year. The room was great lovely four poster bed and plenty of space. From the moment we arrived the staff made us so welcome and nothing was to much for them, there... More 

Was this review helpful? Yes 1
KILIMA, Manager at BEST WESTERN Kilima Hotel, responded to this review

Dear Bamba12310 Thank you for your kind review of the hotel. We are just about to put a new menu in and until I looked at your review had taken the Fish cakes off but I have now put them back on. I was pleased to see your son had enjoyed the pool I know we are very lucky to... More 

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Additional Information about BEST WESTERN Kilima Hotel

Address: 129 Holgate Road, York YO24 4AZ, England
Phone Number:
Location: United Kingdom > England > Yorkshire > North Yorkshire > York
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN Kilima Hotel 3*
Number of rooms: 26
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Also Known As:
Best Western York
York Best Western

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