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All 45 York hotels

BEST WESTERN Monkbar Hotel

3.0 of 5 Hotel   |   St. Maurices Road | Monk Bar, York YO31 7JA, England
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Ranked #31 of 45 hotels in York
A recent review
3 of 5 stars reviewed 1 week ago
battbatt Nottingham, United Kingdom
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887 people have reviewed this hotel

Traveler rating
    305
    304
    150
    91
    37
See reviews for
125
425
24
99
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (215)
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English first
Jakarta
2 reviews
1 of 5 stars Reviewed 2 days ago NEW

Bad hotel, we booked on 5 August 2014 for 2 nights 2 double bed, but bed size for double only 160cm width. After we questioned to the hotel management, there were another room with wider bed size. We are really disappointed for the service given and would not recommend this hotel

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Nottingham, United Kingdom
2 reviews
3 of 5 stars Reviewed 1 week ago

nice hotel been there several times, never again, what they don't tell you is there is now no parking at hotel, have to go to nearby car park, pay £5 a day and it is locked from 8 pm till 8 am, couldn't leave the car there for the day while walking round York, had to be out by 11... More

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Ashford, England, United Kingdom
Senior Contributor
27 reviews 27 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

I'll start with the positives, you can't beat the location. It's only a 5 min walk to the York Minster and only 10 min walk to the majority of other attractions and restaurants within York. The attached Cloister restaurant has very good and prompt service that I can't fault. The food is good even though one of the steaks we... More

Was this review helpful? Yes 1
Greg P, Guest Relations Manager at BEST WESTERN Monkbar Hotel, responded to this review

Dear AndreK993, Its great that you found our location so convenient, it is a real bonus for those exploring the city and dropping off shopping bags! Super to hear that you enjoyed your meal and received great service in the restaurant. All guests who have a Best Western rewards card at the Platinum level can enjoy a 10% discount off... More

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

Perfect location, five minutes walk tot centre. The staff was very helpfull but our room was very dated. Carpet had a lot of bumbs, the floor in the bathroom had a lot of hair, could not open the window anymore. Still had a great time in York but looking at my room, the hotel earns two stars instead of three.

Was this review helpful? Yes 1
Greg P, Guest Relations Manager at BEST WESTERN Monkbar Hotel, responded to this review

Dear Vink22, Thank you for staying with us and your review on TripAdvisor, I am sorry that your room did not meet your expectations, there is no excuse for hair in the bathroom and I hope that you will accept my apologies with this issue. The current work being carried out in the hotel will see the all the rooms... More

Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We have just had a Wonderful 2 night stay at the Hotel... our room was a good size with all the facilities we needed. Slept really well in the comfortable beds and didn't hear a peep at all - even with a wedding reception in! Breakfast was fantastic; so much choice including Fresh fruit, Pastries, Cereals and a help your... More

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Greg P, Guest Relations Manager at BEST WESTERN Monkbar Hotel, responded to this review

Dear pjw85, Wow! Thank you for sharing your great review with all on TripAdvisor. It sounds as though you had a great break away here in our wonderful City and I am so pleased that we were able to help make things go just right for you both. It is super to hear that you had a wonderful nights sleep... More

Manchester, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Staff were very friendly and helpful. The room was big and clean. The breakfast from the restaurant was delicious! Excellent location and it is close to lots of shops and food places! Lovely areas within the hotel where you can sit. Would recommend visiting this hotel.

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Greg P, Guest Relations Manager at BEST WESTERN Monkbar Hotel, responded to this review

Dear Sophie1232, Thank you for your wonderful review, I am so pleased to read that you had a great stay with us here in York and that we exceeded your expectations with your room, restaurant and comfortable surroundings. Thank you for staying with us at the Best Western Monkbar Hotel and for your recommendations, I hope to see you again... More

west yorkshire
Contributor
15 reviews 15 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed just for the 1 night which we got at a great price, Room was spotless and had everything we needed. Hotel staff were very friendly and couldnt do enough to help and make our stay fantastic. Would definately stay again

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Greg P, Guest Relations Manager at BEST WESTERN Monkbar Hotel, responded to this review

Dear 789sam789, It is super to read that you both enjoyed your stay here at the Best Western Monkbar Hotel. Thank you for your great review. I look forward to welcoming you both back very soon. Yours sincerely, Greg Palmer and the Monkbar team. More

Island of Anglesey, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here to celebrate our first year anniversary, on arrival to our room we were greeted with a thoughtful box of chocolates and an anniversary card. Our room was very spacious although the décor was a little dated. The hotel as it stands is a 3 ½ - 4 star, the rooms are a bit dated but they are... More

Was this review helpful? Yes 1
Greg P, Guest Relations Manager at BEST WESTERN Monkbar Hotel, responded to this review

Dear LisaGadwen, I am so pleased that we were able to help make your special anniversary weekend away such a pleasant and memorable occasion. I am glad that you enjoyed your room and breakfast and that you managed to make the most of the sun in the courtyard terrace. I look forward to welcoming you back to the Monkbar Hotel... More

London
Top Contributor
57 reviews 57 reviews
23 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed 2 weeks ago

All the staff at the hotel during my stay were exceptional. Helpful, attentive, polite and "can do" But as well as staff I expect a hotel to provide a good nights sleep. Well not here The hotel is situated at a cross roads controlled by traffic lights. So there is always traffic pulling away from the red lights including lorries... More

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Greg P, Guest Relations Manager at BEST WESTERN Monkbar Hotel, responded to this review

Dear ianmLondon, Thank you for your review on TripAdvisor, I am glad that you found that the staff you encountered gave great customer care and had a `can do` approach to all of our guests. We strongly believe that great customer care is vital especially at a time when we have refurbishment works being carried out, it is the personal... More

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Additional Information about BEST WESTERN Monkbar Hotel

Address: St. Maurices Road | Monk Bar, York YO31 7JA, England
Phone Number:
Location: United Kingdom > England > Yorkshire > North Yorkshire > York
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN Monkbar Hotel 3*
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Also Known As:
Best Western York
York Best Western

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Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#8 Family Hotel in York #13 Romantic Hotel in York
Hotel Class
Official Description (provided by the hotel)
The Monkbar Hotel is at the very heart of the historic and vibrant city of York. Ninety-nine double/twin rooms individually designed and decorated, some overlooking our Courtyard garden, others overlooking the City Walls. There are three training suites each with integral break-out rooms and with the facilities to meet the Best Western Executive Standard. The Courtyard Garden is ideal for summer barbecues and relaxing coffee breaks, together with plenty of elegant lounges. Our welcoming bar has a range of draught beers and the restaurant, offering chef's menu and a choice of a la carte options. We are one of the few hotels in York to have been awarded Investors in People, in recognition of the quality of service and care you will receive during your stay! ... more   less 
Number of rooms
99

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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