We hosted a conference at the Monkbar in May 2012. This is the 4th conference we have held there in the past few years. I have nothing but praise for the staff. As a conference organiser it is imperative that the events staff are on hand to assist in every aspect of the meeting. This they did 100%. Especial gratitude...
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A very nice, clean and comfortable hotel. We did not eat at the hotel so can't comment on the food. ice location. Would stay here, again.
Dear rme_10
Many thanks for your lovely review, I am delighted that you had a clean and comfortable stay with us, I hope that you will be making future trips to York and next time enjoying a table in our restaurant!
We look forward to welcoming you back to the hotel again soon.
Kind regards
Graham Usher
General Manager
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If staying in York, you must stay here! The rooms are big and very clean. The food was excellent and the outdoor space was perfect. Free parking, free wifi, and great breakfast. What sets this hotel apart is the staff. Duty manager Greg and head waiter Solomon took great care with us. They even booked our rooms for the rest...
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Dear Tess216
WOW what can I say, I am delighted and thrilled to read your lovely review and amazing comments about the team. They work so very hard to ensure our guests have the best time possible and web reviews like this are a real boost for the individuals.
I will certainly ensure that Greg and Solomon and the rest...
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Location of this hotel is excellent with free parking, however there were a few things that weren't good which make it not worth the £139 we paid. Nothing in the room matched, it just looked so basic and mismatched- the shower curtain was really bad, the bath room towels had stains on them. The tv is tiny and wall mounted...
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Dear Princesskate270
Thank you for your review following your recent stay with us. I was so very sorry to read your dissatisfaction with a number of areas of your stay, feedback is so very important to ensure we are offering great value for money and service to match the price you are paying, I’m sorry this was not the case...
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This was our 4th or 5th stay at the hotel (I've lost count now!) - always our first choice when staying in York. This hotel simply cannot be beaten for its location and its free car park.
The staff are always friendly and polite
Although the decor in the hotel is past its first flush of youth, the rooms are...
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Dear anis63
Many thanks for your recent review, I was a delight to read this was your 4th or 5th stay at the BEST WESTERN Monkbar Hotel, we are in the planning process of a full hotel refurbishment over the coming year however we do ensure that your rooms is the cleanest in York and the service you receive second...
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Finally got my partner to take me away for a romantic weekend in York .. he checked in and was told by receptionest did he mind having a spiral staircase seperating the bedroom and bathroom? he said no but when we got into room 52 the spiral staircase was so narrow we just about fit up there .. bedroom quirky...
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Dear denise e
Thank you for your recent review and I am delighted you and your partner had a lovely romantic weekend break away. I was sorry to read there was a maintenance issue in your room on arrival (it happens at the best of hotels) but very pleased to read the team acted as quickly as possible to resolve...
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We have just come back from a 2 night stay at the Monkbar, for my husbands birthday, we had not visited York before, but looked for a hotel of good standard, not overly expensive and where we could park the car safely, without charge and we found it all at The Monkbar. A great located hotel, friendly staff and interesting...
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Dear feag
Thank you so very much for your lovely and detailed review. It was a delight to have you both with us the other week and I'm so pleased that you had a really enjoyable stay. Please get in touch when your looking to return to York in November or December, it will of course be lovely to welcome...
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I would like to share my comments with everyone about our favourite Hotel in York, the Monk Bar is a real home from home Hotel, with staff who are always pleased to be of service, and rooms that are constantly being updated and kept up to standard, food which is 1st rate, also a big thanks go to the night...
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Dear wnasbridge
Thank you so much for your lovely comments, it's a delight when our team can make us proud for the service delivery to our guests and I am so pleased they enhanced your stay and make great tuna sandwiches! - I will indeed pass your comments on to Nick & Derek.
We hope to see you again very...
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We booked a room here for a reunion with friends and there were 14 of us in total. We chose to have a dinner, bed and breakfast rate for convenience. We were extremely impressed with the hotel in general and the friendly staff who went out of their way to assist us. As I have a Diamond Best Western card,...
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Dear carolina46
Thank you so much for your lovely comments on Trip Advisor following your recent stay with us. It was a delight to have you and your family with us for the weekend, the team mentioned every morning about the 'lovely family' we had staying with us which I thought was lovely.
I hope you will again come back...
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This is a modern hotel but not a "boutique", rather simply very comfortable and in a great location, near to the station but far enough away from the centre to avoid excessive noise. I had the best night's sleep I have had in a long while; the food was superb, the staff attentive and efficient. I would recommend this hotel...
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Dear Lijenza
Further to your recent review I am so very pleased that you had an enjoyable stay with us and more importantly the 'best nights sleep' you've had in a long time :)
Its a pleasure to know that the hotel and team ensured you had a wonderful time.
We hope to see you again soon.
With my very...
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