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Elmbank Hotel

The Mount | Driffield Terrace, York YO24 1GE, England
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Best prices for: 1 room 1 guest
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Elmbank Hotel
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Elmbank Hotel
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Elmbank Hotel
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669 reviews from our community

Traveler rating
    54
    175
    163
    134
    143
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321
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42
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

All though this was the perfect place to stay for a stag weekend I won't be rushing back with my family. As soon as you opened the bedroom door a smell hit my nose which stayed with me all weekend. The shower was pretty useless could only point the head of the shower at my feet or directly at my... More 

Was this review helpful? Yes 1
Morecambe, England, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

Worst hotel I have ever stayed in. Room stank of damp and when I opened the curtains I saw why..The carpet and wall were covered in mould and the floor was covered in dead wood lice. I phoned to complain and a guy came over armed with airfreshner and a hoover and proceeded to hoover them up!!! No other room... More 

Was this review helpful? Yes 1

Travelers are raving about these York hotels

Newcastle upon Tyne, United Kingdom
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I stayed here for the weekend, it was our anniversary, on entrance there is a large open fire in the lounge which was burning 24/7, lovely. The staff were very helpful, the room was basic but clean and the bed was really comfy. The breakfast was hot and fresh and plenty of it, can't fault the guy... More 

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Ollerton, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago

Well I never wrote reviews but I did think this deserved one! From creaky floorboards to dirty rooms to a bath that leaked too two single beds pushed together very uncomfortable the smell of the hotel is nearly unbearable. Rude staff, only decent thing about our stay was simply York which is a fabulous place to go. Find a better... More 

Was this review helpful? Yes 1
Raleigh, North Carolina
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 1 week ago

I made a booking for two deluxe rooms while travelling and was unable to print off the confirmation. On arrival we were given two standard rooms. I consider this to be unethical and displays the whole attitude of the hotel owners and their staff. The rooms can only be described as closets or jail cell in size. The rooms were... More 

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2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

I have to start with how rude and ignorant the lady on reception was to us! Totally ignorant and not one kind word said! We had to wait 1 hour 15 minutes to check into our room to then have the card machine shoved into our faces and no apology for the delay in our short stay in York! We... More 

Was this review helpful? Yes 1
Doncaster, United Kingdom
1 review
2 of 5 stars Reviewed 2 weeks ago

Booked in for one night, in a double room, but we ended up with a family room (double bed and 2single beds) the room was clean but dated decour. The bed was ok, bit on the soft side for me! The bath was long/big enough for my 6ft 5 boyfriend but the shower was rubbish, lacked any kind of power... More 

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Bury, United Kingdom
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here while on our Way of the Roses bike ride. The staff were excellent both in the arranging the accommodation and whilst we stayed there. The room I stayed in was a little tired however the bathroom was excellent and the shower was warm and powerful. The breakfast was a buffet style affair and was pretty good. Great location... More 

Was this review helpful? Yes 1
Nottingham, United Kingdom
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The professional photographs on the hotel website and the outside appeal of the hotel do not match the inside at all. I try to be fair when I write hotel reviews so I will start with the a positive. The staff were courteous, helpful and approachable and I thank them for that. However the hotel really needs a refurbishment and... More 

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Llangollen, United Kingdom
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Staff not visible hiding around corner of reception. Decor in many parts tired and warn. At £105 for the night and no breakfast this was not good value for money. Care your not sleeping on the front as the floodlight comes through the curtains, not lined and no blackout blinds. Road was also very busy and noisy. I admit to... More 

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Prices are for 1 room, 2 adults
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Amenities