The usual Novotel.i would rate it as 4 star overall and not 3. Helful friendly staff.i tried the breakfast and had a business lunch too.enjoyed it overall. Very clean rooms and nice bathroom.
NIce child friendly facilities But cramped for families. will come back but me thinks on a couple basis.
Stayed here over the bank holiday weekend. Nice clean spacious room. Good size sofa bed for the kids. Not a massive amount of storage space but ok for a weekend. Swimming pool good. Only ate breakfast in hotel but good choice available. Great central location. Easy walk into town centre so great for sight seeing.
I don't think there is much point in reviewing a Novotel against the standards set by some of the top class hotels because that isn't what they're about. I found this to be a typical Novotel in that it was clean and functional, the staff were efficient and extremely pleasant, and the catering was pretty decent.
The location of this...
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Good morning. Thank you for your comments. These will be reviewed with our teams. I am happy to read you had a good time and have certainly taken note of your feedback with regards to the breakfast.
Thank you once again for taking the time to write a comment.
With kind regards,
Christophe Ughetto
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The location of this hotel is just perfect. The staff very friendly and helpful.
The room was clean but the bed not too comfortable,furthermore, the left side of the bed was barely a foot from the wall, not too practicle when you get out of bed in the middle of the night and bump in the wall.
Liked the shower...
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Good morning and thank you for writing a comment following your recent visit to the hotel. I am glad to read you found our staff to be very helpful and friendly and have taken note of your other comments. I hope we will have the opportunity to welcome you back!
With kind regards,
Christophe Ughetto
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IIt seems you pay for the location of this hotel in the City of York. The room was clumsily laid out and boasted itself as an “Executive Room”, it was not. Like most hotels the housekeeping staff are obviously rushed off their feet to maintain a minimum standard. The shelves in the room had obviously not been dusted in weeks....
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Good morning and thank you for sharing your thoughts following you recent visit. I would like to begin by apologising for the shortfall in service you received on this occasion and will personally check the room and address the issues raised.
Thank you once again.
With kind regards,
Christophe Ughetto
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Stayed in executive room and was most impressed - particularly by the bathroom which is one of the best I've come across - well lit, excellent range of shampoos/soap etc. Good shower and separate bath.
Nicely quiet rooms and breakfast was fair - baguette a little stale and the overall cost a little high perhaps.
Staff very obliging - breakfast...
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Good morning. Just a few words to thank you for taking the time to write a comment. I am delighted to read you did enjoy your stay and found our staff to be helpful. I am looking forward to welcoming you again in the future.
With kind regards,
Christophe Ughetto
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Novotel York Centre is a modern, nice hotel just outside York city walls and city centre can be easily reached with a pleasant stroll along the river.
Like every other Novotel it has good amenities and services, with a nice restaurant and a smallish swimming pool. And like every Novotel is modern, anonymous and with no character at all.
Rooms...
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Good morning and thank you for your honest feedback. I hope we will have the pleasure to welcoming you back in one of our properties around the country.
With kind regards,
Christophe Ughetto
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