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Novotel York Centre

#24 of 46 Hotels in York
GreenLeadersBronze level
4.0 of 5
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Fishergate, York YO10 4FD, England
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Novotel York Centre
Best prices for: 1 room 1 guest
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Ranked #24 of 46 Hotels in York
GreenLeadersBronze level
A recent review
4 of 5 stars reviewed yesterday
prince_turhan Burry Port
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1,621 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Burry Port
Top Contributor
65 reviews 65 reviews
36 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed yesterday NEW

I stayed here for 6 nights on business. The hotel is well situated next to the river Foss - my room was high up and overlooking the river (the birds do make some comical noises so be prepared - but it's not bad at all). It is 10-20 minute walk to the city centre depending on how fast you walk.... More 

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Doncaster, United Kingdom
2 reviews
1 of 5 stars Reviewed yesterday NEW

Disgusted with the service from Booking.com and Novotel Hotel in York . Firstly it said on our confirmation that we could make changes to the booking up to the stay . After a phone call to them , they said we could not change the day but we needed to go through booking.com . We had a death in the... More 

Was this review helpful? Yes 1
Manchester, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

we stayed at the Novotel on the 23rd June, my husband book the supposedly top room in the hotel (executive Room) however once we arrived we were very disappointed to say the least. The room was very dated and the mattress on the bed was very hard and uncomfortable. The toilet was in a separate tiny room next to the... More 

Was this review helpful? Yes 2
Nashville, Tennessee
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The hotel itself is modern with good amenities and nice rooms. It's rather large, and it requires a bit of a walk to get into the city center, but it's along the river and a beautiful walk. The staff is friendly and efficient. It was definitely worth the stay.

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ChristopheUghetto, General Manager at Novotel York Centre, responded to this review

Good morning, Thank you very much for your comments. I am very happy to read you had a good time with us. I too really enjoy the walk by the river to go to the city centre! The team joins me in wishing you a great summer and we hope to see you again soon. With kind regards, Christophe Ughetto More 

Reviewer
5 reviews 5 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel has a good location and nice facilities. We stayed in a lovely room which was spotlessly clean. Every member of staff we spoke to was efficient and friendly, exceeding our expectations of a chain hotel by offering consistently great customer service.

Was this review helpful? Yes 1
ChristopheUghetto, General Manager at Novotel York Centre, responded to this review

Good morning. I just wanted to thank you for your kind words. I will share them with the team as praise from our guests is always a good source of encouragement and recognition of their consistent hard work. I hope we will have the pleasure to welcoming you back and on behalf of the whole team, I would like to... More 

Contributor
14 reviews 14 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Stayed for a 2 night break, found the room spacious and clean, staff friendly and food good. Good location for York center. Would stay here again !!!!?.............................................They have indoor swimming pool and free wifi which worked well.

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ChristopheUghetto, General Manager at Novotel York Centre, responded to this review

Good morning. Thank you for your comments. Very pleased to read you would stay with us again. The team and I are looking forward to welcoming you back. In the meantime, we would like to wish you a very pleasant summer. With kind regards, Christophe Ughetto More 

Sydney, Australia
Top Contributor
74 reviews 74 reviews
56 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The hotel is situated near the river and it is only a short walk to the city centre. The room was a good size. Bedding was comfortable and the room clean. Wifi speed good; iron, ironing board and a Safe were provided. Dinner in the restaurant was very good. Staff were excellent.There was also an indoor swimming pool but we... More 

Was this review helpful? Yes 1
ChristopheUghetto, General Manager at Novotel York Centre, responded to this review
Google Translation

Bonjour et merci beaucoup pour vos commentaires. Je suis ravi de lire que vous avez eu un bon sejour. Nous... More 

Stretford, England, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

hotel in the river. 10 mins to main centre along the river ( shortest route) Room brill and service and amenities were top Swimming pool. Very clean and warn (Only fault TV should have all the sports. Stations. For the price of the room ) Other than that. Would defo stay again.

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ChristopheUghetto, General Manager at Novotel York Centre, responded to this review

Good morning and thank you for your kind review. We are very pleased to read you had a good time with us and I have made a note with regards to the sports channels in the rooms. Thanks again and we all hope to see you again soon. With kind regards, Christophe Ughetto More 

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Our stay last week was excellent, the hotel is well located near the shops and attractions. The staff were very friendly and helpful. The play area for children in reception was an added bonus with the Wii, Xbox and games. Breakfast was lovely with a good choice of food. The only negatives are the pool was too cold to enjoy... More 

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ChristopheUghetto, General Manager at Novotel York Centre, responded to this review

Good morning. Just a few words to thank you for your review. I am delighted to read you enjoyed your stay. It is true we are currently fitting air conditioning in the hotel. It should be up and running within the next 2 weeks. Thank you once again for your comments and for choosing Novotel. We hope to see you... More 

Bolton, United Kingdom
Contributor
19 reviews 19 reviews
6 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was a birthday trip for my partners 21st birthday and when we arrived at our room after a no nonsense check in we were greeted with a note wishing her a happy birthday and a plate with a beautiful arrangement of chocolates on it. This was a very welcoming touch. Our room over looked the canal which the hotel... More 

Was this review helpful? Yes 2
ChristopheUghetto, General Manager at Novotel York Centre, responded to this review

Good morning. Thank you very much for your comments. I am delighted you did appreciate the little touch for your partner's birthday. I will share your review with the team so that they can appreciate their efforts have not been unnoticed. I am looking forward to welcoming you back to the hotel. Thank you once again. With kind regards, Christophe... More 

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