Just got back from a 2 day stay in this hotel. Stayed in a superior room which was a good size nice bathroom with separate loo and walk in shower, 26" LCD tv, mini bar, iron and ironing board, tea/coffee making facilities and a safe. Had a view over the front of the hotel but it was very quiet. Parking... more

Good food, good parking and great for access to the City Walls. Walkable from the station too. But one of the more expensive novotels due to its popularity more

Fantastic location, all sites with in walking distance, on site parking, room reasonable size but some dust on fixtures, comfortable large bed, small swimming pool, more for a dip than a swim Overall good value for city center location more

While looking to book in York we did a google search and Novotel popped up as being quite central. We got a good price for 4 of us BB for 2 nights. The hotel is situated on the River Ouse and has a back way to walk along the river towards to centre. It was a short walk from the... more

good service, friendly staff. Room looked newly refurbished, with lovely walk in shower. French-style pillows a bit uncomfortable, though. Excellent location for walking to all the attractions in the city with a lovely walk along the tow path at the back of hotel. Breakfast excellent with loads of choice. more

Visually nice rooms but can be very noisy due to thin walls. It seems ridiculous that in a time when internet access is free in most places from McDonalds to the train, that the Novotel charges £10 a day!! Also charges £5 a day for car parking. Would not stay here again. more

We needed three rooms for seven people at short notice to be ready for 11 in the morning (normal check-in is at 2) and to leave two cars there for an extra day. We couldn't sort it out on their website so I phoned the reservations manager directly. He couldn't have been more helpful and everything was ready and waiting... more

I stayed for one night and I'm glad I wasn't staying any longer. The hotel itself is in an excellent location and the shared areas such as the lounge and restaurant are bright, modern and cheery with helpful staff. The thing that lets it down terribly is the comfort of the beds. The "mattress" was like a piece of wood... more

Stayed for the weekend in January 09. Unfortunately this was my worst experience of Novotel, in the main due to the building work going on which was very noisy and started early in the morning. However, the hotel was in need of some refurbishment and I guess it had to be done at some time, so I would consider staying... more