I felt really let down as got a quote from the hotel to how much the rooms were going to be for my hen party, I also asked if the rates were due to change and was told no. When I had organised people to pay me a deposit and rang the hotel they informed me that the rates had... more

This has to be the worst place i have ever stayed in, a room for four so cramped you couldn't walk around the beds. Dirty cups in room, the toilet smelt, the noise was bad from outside. Elements the restaurant seems to like charging Michelin Star prices £14.95 for fish and chips but the best part is i ordered a... more

The Novotel is a fairly modern 3 star hotel well located on the river just 5-10 minutes walk into the city centre. We booked a 2 night stay in a superior room for £130/night inc breakfast as this was peak time with sofa bed for an 11 year old. Overall the room was a reasonable size and fairly comfortable. There... more

Nice, spacious rooms. Breakfast really nice. Good location, about 10 minute walk to all sites more

We had a family room for £ 240 2 nights B&B which consisted of double, pull out sofa bed and a travel cot. The cot was assembled in the only space available underneath the hanging space next to the door meaning that we couldnt hang any clothes, store cases or even get into the room properly. Going to the loo... more

Ok, first the good things... Great location with parking. Five minute walk to the center of York. Very clean lobby area with a Nintendo Wii for the kids and internet access. Staff were all friendly and very helpful. We had booked two rooms and asked for them to be next to one another, which they did without question. Check in... more

My wife and I stayed at the York Novotel for one night at the beginning of August 2010 with our 3 year old son. We made the trip to York as part of our honeymoon. The hotel is located a pleasant 5-10 minute walk from the city centre and well lit up around the surrounding area. Check-in was extremely smooth.... more

We booked an executive room for our trip to York. The room was not the greatest with a view of bar roof . The bed linen was of poor quality not what you would expect for an executive room more of a cheap hotel. The poky, separate WC didn't have a hand basin as this was in the separate shower... more

Booked a short break with my family and spent the extra on an upgraded room. Lets start with the good news - the hotel is in a great location on the river about a 10 minute walk from the city centre along the river. It was built in the 1980's and is clearly being refurbished - our room had clearly... more