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Grange Hotel


Grange Hotel
Hotel class 4 of 5
1 Clifton, York YO30 6AA, England
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Traveler Reviews

71% Recommend
4.0 of 5 stars 83 reviews
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By trip type
All (83)
[ Date ] [ Rating ]
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5 of 5 stars
Shirley83 1 contribution
Shirley83
Jun 29, 2009 | Trip type: Couples

My husband and I had three days in York to explore the City. The Grange is in a perfect location, the staff are charming and tried so hard to provide absolutely everything we wanted. The food was so excellent that we couldn't bear to eat anywhere else during our three days. Our room was very comfortable and we had excellent... more

Management response from
amie_postings, General Manager

Thank you for your wonderful review, I am delighted that you enjoyed your stay at The Grange and your time in York. My team always do all they can to provide the highest levels of service and our food is noted as some of the best in Yorkshire. Thank you for your feedback on our music selection at breakfast, we...

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2 of 5 stars
lee54 3 contributions
scotland
Jun 26, 2009 | Trip type: Couples
1/1 found this review helpful

Agree with other poor reviews. Restaurant (kitchen) service both for dinner and breakfast was really bad. We were in no hurry but business people were complaining. Food was expensive but disappointing and in some cases poor eg raw liver in the starter and raw scrambled eggs for breakfast. Small steak and all veg and potatoes cost extra. No supervision of... more

Management response from
amie_postings, General Manager

Thank you for reviewing my hotel on this website. I would welcome the opportunity to investigate the complaints you have listed. It is only with feedback such as yours that I can identify problems and work to resolve them for future guests. Unfortunately I am unable to determine when you stayed with us or in which room from your review....

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5 of 5 stars
astonmaniac 1 contribution
uk
Jun 26, 2009 | Trip type: Friends getaway

50 of us toured Yorkshire based at the Grange. The hotel looked after our every need. The attention to detail for the parking, private reception and dining, and general care by the manager and her staff was excellent. I would certainly recommend this as a venue both for individuals and large groups more

Management response from
amie_postings, General Manager

Thank you for your feedback, it was a pleasure to host your gathering at The Grange. I am certain that I will never see such a collection of Aston Martins in one place again! I hope we can welcome you all back to The Grange in the future.

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5 of 5 stars
LeedsSimon 7 contributions
Leeds
Jun 26, 2009 | Trip type: Couples
1/1 found this review helpful

We Stayed at the Grange Hotel York as we were attending a wedding night party in the centre of York. The hotel is situated near the minster, about 5 minutes walk. We phoned the hotel direct and were given a deal of £158.00 for 1 night in a Four Poster Executive Room inclusive of Breakfast, which I didn't think was... more

Management response from
amie_postings, General Manager

Many thanks for your excellent (and very thorough!) review. I am really pleased that you enjoyed your stay at The Grange and I hope we can welcome you back soon.

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5 of 5 stars
ShereeGrantham 2 contributions
Grantham
Jun 18, 2009 | Trip type: Couples

My husband (of 5 days!) and myself spent a most enjoyable weekend at The Grange on 12/13/14 June. I booking directly over the telephone and, without asking, was given a substantial discount off the normal room rate. Our allocated room (Room 8) was spacious, at the front of the hotel, on the ground floor. Breakfast was "to die for" -... more

Management response from
amie_postings, General Manager

Thank you for your review, I am delighted that you enjoyed such a special occasion at The Grange. I am also pleased that you were able to benefit from a large group cancellation for this weekend, hence the discounted rate! We receive lots of excellent praise for our breakfasts as all of our ingredients are either home made or sourced...

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4 of 5 stars
accidentaltourist_8 47 contributions
Bucks
Jun 11, 2009

My wife and I joined a large group of like-minded car enthusiasts for a group tour of Yorkshire. We stayed here for two nights, during which the hotel car park was turned over to safe parking of all our group cars, a sensible and welcome arrangement for all of us. Our room (No.24) overlooked the back of the hotel so... more

Management response from
amie_postings, General Manager

To host the DB7 branch of the Aston Martin Owners Club was such a thrill for everyone in the hotel, I am delighted to read that you enjoyed your weekend with us. 25 examples of your fine vehicles in my car park was certainly a sight! I am sorry that you were disturbed by noise from your adjoining bedroom. We...

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4 of 5 stars
Clash46 2 contributions
Kent, England
May 29, 2009 | Trip type: Couples
1/1 found this review helpful

Had a last minute trip to York for two nights over the late May bank holiday weekend. Really pleased with the hotel - lovely room (no 35) with nice bathroom. Only downfall was the bottle bank being emptied early on our last morning! Very nice staff. Not hugely impressed with the Cellar Bar meal we had. Excellent location for getting... more

Management response from
amie_postings, General Manager

Thanks for taking the time to review your stay with us, I am delighted to read that you enjoyed our accommodation, the efforts of my team and our proximity to the centre of York. I am sincerely sorry however to read that you were disturbed by our bins being emptied, our refuse collection company are contracted to empty our bins...

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4 of 5 stars
Hotel_Inspector51 1 contribution
Hertfordshire
May 28, 2009
1/1 found this review helpful

Held our wedding here in March, excellent service and the day went well, with exception of the parking, which is a bit of an issue with the car park being so small. Biggest shock is after two months the hotel are suddenly requesting additional funds, has certainly tarnished the experience. more

Management response from
amie_postings, General Manager

I am very happy to read that you enjoyed such a special day at The Grange - we love a good wedding! Thank you also for complimenting my team. Indeed our car park is not huge, however it is on-site and free of charge for hotel guests. With regards to the outstanding amount on your wedding account, I understand that...

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5 of 5 stars
tag0075 2 contributions
southampton
May 12, 2009 | Trip type: Couples
1/1 found this review helpful

We booked this hotel for a Saturday night only direct with the hotel. They offered us a Premier Room at a reduced price. LateBookings offered 2 night stay only, so if you want just one night ring the hotel directly. The hotel itself is stunning, the Morning Room had a fire burning, great comfy sofa's and a collection of magazines... more

Management response from
amie_postings, General Manager

Thank you for review of our hotel. Well done for calling us directly to book! Our best last minute rates are always available on our own website or by calling the hotel directly. I am thrilled to read that you enjoyed your stay. I hope we can welcome you back to The Grange again in the future.

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5 of 5 stars
HerefordSweethearts 1 contribution
Hereford UK
May 6, 2009 | Trip type: Couples
1/1 found this review helpful

We stayed at this hotel as part of a "birthday trip to York weekend" and we were not disappointed. The staff were so helpful during our stay. The food was excellent both at breakfast and in the restaurant in the evening. The rooms were a good size and having the safe in the room gave added peace of mind. Wifi... more

Management response from
amie_postings, General Manager

Thank you for your review. I am pleased that you enjoyed our free WIFI system - we have only just installed it! I am delighted to learn that you enjoyed your meals with us and that customer service from my team met your expectations. We hope to see you on your next birthday!

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Grange Hotel Also Known As

Address: 1 Clifton, York YO30 6AA, England
York Hotels Grange Hotel
4.0/5.0
83