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The Grand Hotel & Spa

#3 of 46 Hotels in York
Certificate of Excellence
| Station Rise, York YO1 6HT, England (Formerly Cedar Court Grand Hotel & Spa)
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The Grand Hotel & Spa
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2,599 Reviews from our TripAdvisor Community

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Traveler rating
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    425
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    64
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297
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (517)
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    (678)
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Barnsley, United Kingdom
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed yesterday NEW

5 Star Hotel advertising Spa Breaks with a out of order hot tub and a non functional sauna. On arrival went to bar asked to sit down and would be served. Great. However after 15 minutes went out for a drink and a walk. That's the bad. Front of house staff and doormen professional and help full. Bedroom fine and... More 

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Lichfield, United Kingdom
Level Contributor
130 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

while the staff did their best there just where not enough of them. They know this hotel is mainly dominated by coach trips mainly for elderly patrons so why not have extra staff on at the booking in times? My mother and my nan worked her both before the war, I can remember being taken here and in later life... More 

Was this review helpful? Yes 1
Grantham, United Kingdom
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This was a trip to attend my son's wedding in York with my disabled mother who is wheelchair dependent. I was anxious about the logistics of the stay, but needn't have worried. From the moment we arrived at the hotel by car the staff could not have been more helpful, the concierge and doormen were a delight. Before I knew... More 

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Hatfield Heath, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Went to York races so thought it would be nice to stay for the night. Unfortunately traffic was bad so arrived at the hotel in a bit of a fluster as had missed the start of the racing. Arrived to a red carept entranced beautifully kept building. The Concierge and valet were brilliant. They rushed all our clothes and belongings... More 

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1 review
5 of 5 stars Reviewed 3 days ago NEW

What an amazing experience! I booked a special trip to see Tom Jones for my wife along with a night in the Grand and couples spa session the next day. I was not disappointed!!! From the moment we walked in the attention to detail was obvious, my wife eats gluten free and I had noted this on the booking, when... More 

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Kent
Level Contributor
31 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Not sure where to start with this hotel. Everything was just perfect. From the minute you arrive and the staff collect your luggage from the car and take it to your room to the minute the same staff help you back the car to go home, everything is just perfect. The rooms are large, comfortable and to a very high... More 

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Manchester, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stopped again at The Grand Hotel & Spa again the service, staff and restaurant were excellent. The room was first class and we ate in the hotels Hudsons restaurant the food was fantastic. Top hotel my wife and I will be stopping at again.

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Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

A lovely place to stay, perfect service and exemplary staff. The breakfast was amazing and the Moulton Brown a nice touch.its a great place to stay while you explore York. The bed and linens lovely and the overall ambiance five star!! Thank you!

Was this review helpful? Yes 1
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This is the 2nd time in only a few months myself and my husband have stayed at the hotel. From arriving at the door to leaving the door men and particularly Jordi at concierge were fantastic, such a lovely, friendly guy, nothing too much trouble. We stayed in a full suite (502) it's was really lovely. The turndown service on... More 

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Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Absolultey stunning hotel. worth every one of the 5* room was huge, facilities fantastic, staff outstanding. Breakfast etc a little expensive but food great. Spa treatments quite expensive but if you want a treat. Staff were absolutely amazing and always on hand to help. Free wifi worked on laptop but not on phones.

Was this review helpful? Yes 1
Hotel Review Summarization

What travelers say

  • Very nice(24)
  • Valet parking(18)
  • Afternoon tea(8)
  • Train station(4)
  • Short walk(4)
  • Would DEFINITELY recommend(4)
  • Swimming pool(3)
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Executive Room (34)
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Master Suite (48)
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Penthouse Suite (48)
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The Hotel (31)

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