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The Grand Hotel & Spa

#4 of 46 Hotels in York
Certificate of Excellence
| Station Rise, York YO1 6HT, England (Formerly Cedar Court Grand Hotel & Spa)
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1 room 1 adult
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2,904 Reviews from our TripAdvisor Community

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1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

You have enough reviews covering what this hotel offers in terms of amenities, but what makes this place really special are the front door staff. They were all really friendly and made us feel extremely welcome from the minute we arrived until we left after 5 very enjoyable days. This level of service and assistance really stands out to us,... More 

Helpful?
Thank Shirley N
Hartlepool, United Kingdom
Level Contributor
61 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Beautiful hotel, centrally located, fabulous room, great facilities. Meal in the restaurant was lovely, apart from our waiter who forgot to come back to us for our dessert order, when I told him it didnt matter any more he promptly snatched the menu from me, said 'OK' and flounced away, I think he had a much larger table with potentially... More 

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Thank Amanda C
London, United Kingdom
Level Contributor
61 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

This is a gorgeous hotel with incredible customer service and attention to detail. The entire experience lived up to the hotel's 5 stars. However, what ultimately let this hotel down for me is that my room was freezing cold. And there was nothing anyone could do to solve the problem. The hotel is in a very large, airy building that... More 

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3 Thank MacaronTraveller
Kingston-upon-Hull, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I went on a belated birthday trip away this weekend just gone with my mother - didn't even know which city, let alone what was planned. Very pleased to find it was the Grand Hotel in York. The staff were incredibly polite and completely on the ball with everything, infact it was a little strange to get used to as... More 

Helpful?
Thank Rosie G
Falmouth, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago via mobile

Fantastic friendly and helpful staff made for a wonderful visit. From the moment we stepped up to departure it was a visit to remember. The room and facilities were excellent, and I cannot recommend it more highly. Excellent communications too. I visited a few days after The Grand opened and the hotel looks great after all that time where others... More 

Helpful?
Thank andyjharbt
Leicester, England
Level Contributor
67 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
5 of 5 stars Reviewed 1 week ago

If you're looking for a luxury hotel in York then, yes, The Grand does justify its 5 star rating. The only two disadvantages we found were the air conditioning noise if you left the system running overnight and I can understand that it sounds petty to include a continental breakfast in the room price but to charge £5 per person... More 

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1 Thank JourneymanNumber1
Bewdley, United Kingdom
Level Contributor
35 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I spent a 3 night break here in an executive double room. We could not find a fault in anything about our stay. The hotel is a short walk from the station and a few minute walk to the town centre. It is just inside the city walls and is a marvelous building that has generous size... More 

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1 Thank Roidesaline
Southampton
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 1 week ago

We surfed the net for the best hotel,in York and this came up, Being an experienced luxury traveller, I would say that you can't take York our of a Yorkshireman. Don't be offended by being called by a pet name rather than sir or madam, it's just friendliness rather than ignorance. Top hotel, everything in place but you wonder how... More 

Helpful?
1 Thank Twoveggies
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Location is excellent , near to bars restaurants etc. staff very helpful and courteous. We stayed in executive room was lovely . The breakfast was very tasty and the dining in the restaurant was also top class for evening meals Would definitely stay again .

Helpful?
1 Thank Dawn H
Skegness, United Kingdom
Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed for 2 nights as a treat for my birthday.Booked via secret escapes. Room was great staff very good.Had the taster menu the first night,very good.no complaints.Just a short walk from the station and well located for all York has to offer.

Helpful?
Thank Paul O
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