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Safestay York

88 - 90 Mickelgate, York YO1 6JX, England (Formerly Ace York - Boutique Hostel)
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Best prices for: 1 room 1 guest
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Safestay York
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Safestay York
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151 reviews from our community

Traveler rating
    33
    58
    24
    18
    18
See reviews for
8
9
35
7
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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    (41)
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    (46)
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London, United Kingdom
1 review
1 of 5 stars Reviewed 2 weeks ago

York is a lovely town and one can hardly go wrong being anywhere so central in terms of location. The building itself is grand and has been revamped for a pop art meets eyes wide shut aesthetic. The interesting part ends there. The hostel's 10-bed dorms have a tiny, albeit clean, shared bathroom (there are some more facilities in the... More 

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SafestayPLC, Reception Manager at Safestay York, responded to this review

Thank you for your feedback. We take on board all comments - both positive and negative. We review all of our standards and policies each year so will take your comments into consideration. More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This place does not feel like a hostel at all, with very modern and clean facilities throughout. Me and my friends stayed in the twin room, which came with an en-suite, TV and tea facilities which is a pleasant addition considering this is hostel, also for the price it is well worth the money. Location is very good, only a... More 

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SafestayPLC, Reception Manager at Safestay York, responded to this review

Thank you very much for your review. I am pleased that you enjoyed your stay in York and appreciated the extra bits that are included in the private rooms. Thank you for recommending us and I hope that you and your friends come to stay with us again in the future. Kind Regards Kelly More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Last minute decision to come to York and Safestay came up with availability, loved the place, friendly staff, very clean, so easy for getting around York. Liked the bar area for chilling although could also use the dining/breakfast area for reading, would definitely stay again.

Was this review helpful? Yes
SafestayPLC, Reception Manager at Safestay York, responded to this review

Thank you very much for such a great review! We love our central location so are pleased that you were able to benefit from it. I will pass on your great comments to the staff - they will be happy to hear them. We look forward to welcoming you to Safestay York again in the future. Thank you Kelly More 

Dumbarton, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Booked Safestay on a spur of the moment decision on Thursday about half past five and arrived a few hours later. Free car parking is just under a mile away. The hostel staff were welcoming and assisted with smooth check in. Continental breakfast was ok, a wee beer is included as a welcome drink and the bar area has a... More 

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SafestayPLC, Reception Manager at Safestay York, responded to this review

Thank you for such a great review. We are pleased that you enjoyed your stay and look forward to welcoming you to Safestay York again in the future. Kind Regards Kelly More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 15, 2015

Just arrived home after a cracking night in York. Arrived at Safestay and what a little pearl it is...quite grand, especially for a hostel. It's far nicer than most hotels I've stayed in. Very modern, colourful (always lifts the mood) with great amenities. Fab bar area...that we frequented after dropping the bags off as you get a complementary voucher for... More 

Was this review helpful? Yes 1
SafestayPLC, Reception Manager at Safestay York, responded to this review

Hello Sharon - thank you very much for such a great review! We've worked hard to offer our guests the best possible experience so it's good to hear that our hard work has paid off. We hope to see you again in York. Kind Regards, Kelly. More 

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 15, 2015

I stayed in SafeStay York every Monday night for a total of 3 weeks. The first week I had a bottom bunk in a 16 bed room and it cost me £10 for the night. It was pleasant enough, I just wish I'd been brave enough to get up and turn the main light off before midnight! The second week... More 

Was this review helpful? Yes 1
SafestayPLC, Reception Manager at Safestay York, responded to this review

Thank you for your review - it was a pleasure to read! We really try to go above and beyond for our guests so I am pleased that you benefited from an upgrade and free welcome drink. It's always great to read such nice things about the staff so I will pass on your comments to them. We look forward... More 

Dubai, United Arab Emirates
Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 13, 2015

very nice a clean place, suitable for group budget travelers, they have rooms with 10 beds surprisingly comfortable, the down side is that the room have only 1 shower and toilet, so you have to wait your turn. They also charge you for using towels and shower gel and shampoo.

Was this review helpful? Yes 2
SafestayPLC, Reception Manager at Safestay York, responded to this review

Hello - thank you for your positive review. I am glad that you found the hostel clean and conveniently located. If you do return to stay with us again (and we hope that you do) remember that you will find communal toilets and showers in other parts of the hostel. Kind Regards, Kelly. More 

Manchester, United Kingdom
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed February 28, 2015

Then you've come to the right place. The plaque outside my private room on the third floor stated that this was where the cook resided alongside her kitchen girls, one of whom had hung herself in the hallway outside my door after contracting syphilis. Reading it at 3 o'clock in the afternoon sent a chill down my spine, but that... More 

Was this review helpful? Yes 3
Safestayplc, Manager at Safestay York, responded to this review

Hello HutteriteMile Thank you for your review. Sorry that you did not enjoy the cold and ghostly feel to our 18th Century hostel and to top off too, the nightclub kept you awake also. It is not normally like that……..promise! Hopefully when you do stay at Safestay York in the future you will experience a better night stay. Please do... More 

Senior Contributor
46 reviews 46 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed February 24, 2015

When we arrived we found our room had been double booked... Which led to great confusion by the staff. Outrageous experience... Wouldn't recommend as if we hadn't pushed I dint think the staff would have sought alternative accommodation for us! SW :-)

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Safestayplc, Regional Manager at Safestay York, responded to this review

Thank you for comments. i was under the impression that all was sorted at the hotel for you and taxis & other hotels were booked for you at the time by the staff. please email me directly if this was not the case & apologise for any upsetment caused. Best wishes Victoria More 

London, United Kingdom
Contributor
15 reviews 15 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed February 15, 2015

Went to York for the weekend with friends. Place is clean, affordable and reasonably comfortable. Location is good for going out in town. Breakfast consists of a bowl of cereal, pastry and a cup of tea. Not bad but not necessarily worth dragging yourself out of bed for after a late night! staff are nice the only thing that was... More 

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