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Safestay York

88 - 90 Mickelgate, York YO1 6JX, England (Formerly Ace York - Boutique Hostel)
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Safestay York
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174 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Excellent location 5 minute walk from station and 2 minutes into city. York race course is a 10 minute walk. Very clean reasonable price good customer service. Rom has en suite shower and toilet and there is a communal bathroom on each floor. Pool table in the bar area.

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Kuala Lumpur, Malaysia
Level Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 1 week ago

Location was good, close to the train station and 10-minute walk to most of the attractions (i.e. York Minster, Castle, Fairfax house etc.) It was a very pretty and well-kept historical building. The plaques to explain the events that happened there were a nice touch. Compared to other hostels, I liked the fact that every bunk had its own curtains... More 

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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

This hostel is right next to a club that shakes the floors with music at night. It has no kitchenette and all public rooms close at 11 (so nowhere to eat late night snacks). on the flipside, great decor, very very clean, shades arounds beds and lockers under them. a nice place, but could be so much better by adding... More 

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SafestayPLC, Reception Manager at Safestay York, responded to this review

Thank you for taking the time to leave a review. I am pleased that you liked the style of the hostel and that you found it to be clean and secure. We take on board all comments from our guests so will definitely consider your suggestions in the future. We hope to see you again at Safestay York. Kind Regards... More 

Travelers are raving about these York hotels

1 review
3 of 5 stars Reviewed 2 weeks ago

I've never written a review on here before. I'm a seasoned traveller and felt compelled to by the following experience - a nightclub next door pumping out music so loud, the windows were shaking!?! Ive travelled to many places and often feel people are overly harsh, after all, you get what you pay for!The Hostel is beautifully decorated and the... More 

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SafestayPLC, Reception Manager at Safestay York, responded to this review

I am sorry to hear that you didn't have a great experience at Safestay. Unfortunately, the noise from the club is an issue for a lot of local businesses - one of the downfalls of having such a central location! Luckily, it is not so noisy all the time so I do hope you come and stay with us again... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I stayed here for 3 nights. The rooms are large and beds very comfortable. Staff are helpful and friendly. Breakfast is provided for £4 but there is no kitchen for self catering nor is there on site cafe for lunch or dinner however there are lots of options to eat at close by. Safe stay is only a short walk... More 

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SafestayPLC, Reception Manager at Safestay York, responded to this review

Thank you for leaving a review - I am pleased that you had a good stay at Safestay - it's nice to hear good things about the staff. I hope you enjoyed all the options of nearby places to eat and drink - we definitely have our favourites! York is a great city to walk around and I hope you... More 

United Kingdom
Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hostel is right by the main train station and is easy to find. The facilities and decor are great. I like how the 'old' meets the 'new' in terms of style of this building. Loved how each room had a plaque outside that gave you information on the people who previously lived in the rooms of the house. I... More 

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SafestayPLC, Reception Manager at Safestay York, responded to this review

Thank you for taking the time to leave your review - we always appreciate getting feedback from our guests. I am pleased that you liked the hostel and enjoyed the unique bits of history that we have on display. Despite you having left with not the greatest impression of York, we hope that you come and stay with us again... More 

Singapore, Singapore
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here for one night in order to catch a train the next morning - and the location is great for that purpose. I was really worried about noise and safety as I saw a big group of people having a stag party when I arrived, but was assured that they don't put groups and solo travelers in the... More 

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SafestayPLC, Reception Manager at Safestay York, responded to this review

Thank you for your review - we are pleased to hear you enjoyed your time at Safestay York. We appreciate your comments about breakfast, as it is relatively new it is good to hear what the guests think of the new format. We hope you come and stay at Safestay again next time you are in York. Thank you Kelly More 

Melbourne, Australia
Level Contributor
72 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Safestay is super close to the train station and the main city. I stayed for three nights in a dorm room with a friend. They have a downstairs hang area and a bar with TV near reception. Key cards for main door / rooms. Under bed lockers. You need to pay for breakfast and they take a deposit for towels.... More 

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SafestayPLC, Reception Manager at Safestay York, responded to this review

Thank you for such a well-thought review. We really appreciate all the feedback that we get - it is especially nice to hear such nice things about the staff. We look forward to welcoming you at Safestay York in the future. Kind regards Kelly PS Sorry about your towel! More 

Lincolnshire, United Kingdom
Level Contributor
4 reviews
3 of 5 stars Reviewed 4 weeks ago

This was my first time staying in a hostel and the experience was actually pretty good. the beds were comfy, the staff were very friendly and helpful and the location of the hostel was ideal. I did not have the Breakfast there or do the pub crawl but heard both were good from other people staying there. Loved the decor... More 

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SafestayPLC, Reception Manager at Safestay York, responded to this review

Thank you for taking the time to leave your review - its great to receive both positive and negative feedback. We are pleased to hear that you enjoyed your time in the hostel and that you would recommend it to your friends. We hope you would stay with us again if you return to York. Kind regards, Kelly More 

Limoges, France
Level Contributor
84 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed June 24, 2015

Safestay York is a really pretty and clean hostel, it looks stunning from the moment you open the door. It is set in a quiet street and is really practical due to its proximity with the train station. The left luggage facility is good and safe. However there are a few badpoints : I was in a 4-bed dorm on... More 

Was this review helpful? Yes
SafestayPLC, Reception Manager at Safestay York, responded to this review

Thank you for your review - we appreciate all the feedback that we get. I am pleased that you found the hostel clean and nicely decorated. We love our location too! I am sorry that you had some negative things to say about the hostel but we will look into how these things can be improved. We hope you come... More 

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