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All 20 Whitby hotels

Bay Royal Whitby Hotel

West Cliff, Whitby YO21 3HA, England
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Ranked #14 of 20 hotels in Whitby
A recent review
4 of 5 stars reviewed 2 days ago
CleethorpesMariner cleethorpes
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464 people have reviewed this hotel

Traveler rating
    108
    175
    94
    50
    37
See reviews for
67
244
14
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (211)
Date | Rating
  • English first
  • Any
English first
cleethorpes
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Hotel in a commanding position overlooking the harbour, check in was quick, lift is small but ok for the two of us. Allocated a sea view room which was large and recently decorated. Staff very helpfully. Peaceful nights sleep. Breakfast content and service very good. Very good value for this very popular fishing port. Would return and recommend to friends.

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Chatham, England, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

We arrived not long after a coach party, and with the hotel only having one lift we had to wait 35 minutes before we could get up to the room with the luggage as the lift was so small only 2 people + luggage could fit in at any one time Although we paid extra for a superior room, it... More

Was this review helpful? Yes 2
Wigan, United Kingdom
Contributor
15 reviews 15 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here a Saturday night .on a last minute decision to visit friends so we booked in Laterooms.com. The Hotel at first glance is beautiful from the outside. Inside is a different matter. Its elegant but in need or repairs. Its a Shearings hotel.so has alot of coach tours passing thro its doors. Our room was on the Third... More

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VickiGlen, General Manager at Bay Royal Whitby Hotel, responded to this review

Thank you for taking the time to share your review I’m sorry to see you were disappointed with certain aspects of your stay which I will look into. I’m pleased to see your comments regarding the team and will be sure to pass them on. We hope you will use Bay Hotels in the future. Vicki Glen General Manager More

Leeds
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

After reading some of the reviews on here, I was a little worried about staying here but I needn't have worried. Yes the hotel is a little tired in some areas but it was very clean and the staff were very friendly and attentive. We stayed in room 341 and had a lovely sea view. We watched the world go... More

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VickiGlen, General Manager at Bay Royal Whitby Hotel, responded to this review

I appreciate you taking the time to share your review. I’m pleased to see we exceeded your expectations and enjoyed your stay. As you will see from other review responses we are committed to the refurbishment throughout the hotel and hopefully you will have noticed this during your short break. I will pass your comments to all, especially Atilla and... More

Contributor
17 reviews 17 reviews
14 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I made my visit to The Bay Royal Hotel again from 4th April to 7th April. The hotel has always been very good to me. Featuring cosy rooms, great food and a team that always gives 110%. I've visited the hotel 9 times and I will not stay anywhere else. Emma served my breakfast and evening meals and she's a... More

Was this review helpful? Yes 1
VickiGlen, General Manager at Bay Royal Whitby Hotel, responded to this review

Another fantastic review John, thank you very much. You are fast becoming one of our most regular guests and it’s great to see we continue to tick all the boxes. We’ll look forward to seeing you again soon and please give our best to your mum. Vicki and all at the Royal. More

Sheffield, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

A group of us visited Monday to Friday in March (2014) as a jumping off point for a coastal walking holiday. The rooms were spacious, well equipped and clean, although those which had not yet been refurbished were a little tired in places. The food was of excellent quality and there was sufficient choice. There was entertainment all nights with... More

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VickiGlen, General Manager at Bay Royal Whitby Hotel, responded to this review

Thank you for taking the time to share your review. I’m pleased to see your group enjoyed their stay and that you all found it to be great value for money. Refurbishment of the rooms is very much an on-going project. We hope to welcome you and your party back to the Royal in the not too distant future. Vicki... More

Sheffield, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I found this little gem on late rooms. The hotel is beautifully situated and we were lucky enough to get a room overlooking the harbour with views of the Abbey. The room was clean & very spacious.The staff were very polite friendly and helpful. We only had breakfast in the hotel it was satisfying & there was an endless supply... More

Was this review helpful? Yes
VickiGlen, General Manager at Bay Royal Whitby Hotel, responded to this review

Many thanks for taking the time to share your review. I’m pleased you enjoyed your short break and found everything to your liking. I will pass your comments onto all concerned. We hope to welcome you back to the Royal in the not too distant future. More

Fulwood, null, United Kingdom
Top Contributor
59 reviews 59 reviews
7 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This is a large hotel, in a superb location looking across Whitby harbour onto the Abbey. It caters for 3-400 people over 3 floors, and that is the biggest problem. There is just one, tiny, lift. It is what I would call a '4 man cosy' or '2 man with luggage'. Every morning of our stay after breakfast the lift... More

Was this review helpful? Yes 1
VickiGlen, General Manager at Bay Royal Whitby Hotel, responded to this review

I appreciate you taking the time to post your review and although you don’t say, I hope you enjoyed your stay with us. It is true the lift is perhaps a little small for the size of the building however it does keep up with demand very well. I’m confused as to your comments regarding the porters using it every... More

Retford, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have just returned from my 3rd stay at this hotel ( my 11th holiday with Shearings) and I loved every minute of it.Ok, yes, the hotel does definitely need money spending on it but the location and the staff more than make up for this.I never have any problems with the food,it's such a treat to have meals cooked... More

Was this review helpful? Yes 3
VickiGlen, General Manager at Bay Royal Whitby Hotel, responded to this review

Many thanks for your 5* review. It is always a pleasure to see returning guests and to know we continue to meet their expectations. Josef has indeed only been with us for a couple of weeks so he’ll be delighted by these comments. We look forward to welcoming you cack to the Royal soon. Vicki Glen General Manager More

South Yorkshire
Top Contributor
53 reviews 53 reviews
17 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My husband and I only stayed for one night ( Sunday), but we still managed to park the car for free outside the hotel We had a lovely room on the first floor over looking the sea.The room was big enough, and the bed we had was very comfortable and clean, also lovely white fluffy towels. The staff were excellent... More

Was this review helpful? Yes
VickiGlen, General Manager at Bay Royal Whitby Hotel, responded to this review

I appreciate you taking the time to share your review. It’s great to see you enjoyed your short stay with us. I will be sure to pass your comments on to all the team. We hope to choose to stay with us again, perhaps for longer in the not too distant future. Vicki Glen General Manager More

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Additional Information about Bay Royal Whitby Hotel

Address: West Cliff, Whitby YO21 3HA, England
Phone Number:
Location: United Kingdom > England > Yorkshire > North Yorkshire > Whitby
Amenities:
Bar / Lounge Restaurant
Hotel Style:
Ranked #14 of 20 hotels in Whitby
Price Range (Based on Average Rates): $$
Official Description (provided by the hotel):
Overlooking Whitby, with breathtaking views of Whitby Abbey and the sea, the Royal is steeped in intriguing history and heritage. Many of the hotel bedrooms are front facing and have superb views thanks to the hotel’s cliff top position. This is an extremely popular hotel that has many returning customers thanks to its warm and friendly welcome and great hospitality. The entertainments suite offers a great variety of entertainment and guests can also enjoy the marvellous views from the comfortable restaurant and bar. The Royal Hotel is in an ideal location, just a few minutes from the famous harbour and shops. Whitby is a traditional maritime town and with its old cobbled streets, picturesque houses and sandy blue flag beach, it is a great place for a holiday or short break. ... more   less 
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