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Bay Royal Whitby Hotel

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West Cliff, Whitby YO21 3HA, England
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Bay Royal Whitby Hotel
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Ranked #15 of 20 Hotels in Whitby
A recent review
4 of 5 stars reviewed 2 days ago
old_Happy_Wanderers Bournemouth
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673 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bournemouth
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Having returned from Spain, we wanted to revisit Whitby. We last called in there as part of a tour by rail from Gainsborough, through Settle and Carlisle, and then Filey and Hull back in 1999 following a reunion of the college class of ’62. The town has something about it that interests us, and last time we did the walk... More 

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Brough, United Kingdom
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed here as part of 5 day coach holiday Easter time. Room (118) nice, clean (Thanks Sarah), comfy, overlooking car park, bright and airy. Better than sea view room I paid extra for on last visit Food very good except for last evening which was poor as was breakfast last morning. Waiter, Josef, good, trainee Alberto had lots to learn... More 

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Northumberland National Park, United Kingdom
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Stopped at this hotel over the weekend,Oooo dear this grand place is crying out for some TLC. Drab brown bedroom hard beds windows ready to drop out rusty bathrooms filthy tiles food ok on the up side the weather was nice

Was this review helpful? Yes 1

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Winnipeg, Canada
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

'Stayed at the Bay Royal, Whitby Yorkshire, in May as I did last year. Again, we had rooms overlooking the Bay and Whitby Abbey ruins .... spectacular, especially at night. Bram Stoker was staying at this hotel when he was inspired, by this view of the Abbey, to write his book 'Dracula'. Although it's a fairly old hotel, it's very... More 

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VickiGlen, General Manager at Bay Royal Whitby Hotel, responded to this review

What a pleasure to receive a 5* review, thank you for your kind words. As you say the Royal is an old building steeped in history and I’m pleased to read that we ticked the box throughout. It’s always great to hear guests enjoying return visits. I will pass your comments to the team and we look forward to seeing... More 

Llanelli, United Kingdom
Level Contributor
29 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
5 of 5 stars Reviewed 1 week ago

I have recently returned from an 8 day Shearings coach holiday to this hotel in the charming seaside town of Whitby, (Sat 6th June - Sat 13th June 2015). This hotel is one of Shearings own holiday hotels. The hotel is in a fantastic position, perched upon West Cliff with super views across to the old town on East Cliff... More 

Was this review helpful? Yes 4
VickiGlen, General Manager at Bay Royal Whitby Hotel, responded to this review

What a pleasure to receive your 5* review. It’s great to see you continue to enjoy your breaks with us. 102 is a lovely single room and very often requested. I will pass your comments to the team and we look forward to welcoming you back, hopefully, in the not too distant future. Vicki Glenn General Manager More 

Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 1 week ago

Well yes the booking was fine done over the net , I asked for another night if possible making a two day stay ....no were full but come in the morning and see if there is a cancelation ....in the morning yes we have one its £165 ...sorry I only paid £80 Sunday night ....yea well that was a special... More 

Was this review helpful? Yes 1
VickiGlen, General Manager at Bay Royal Whitby Hotel, responded to this review

I’m sorry to see you were disappointed with your short stay with us. As you can see from a number of our reviews we have many returning guests who continue to enjoy their stays with us. To clear up the situation regarding the extra night – the Sunday was booked as a late deal online at a discounted rate for... More 

Lincoln, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Very friendly and informative reception staff. The bar is comfortable and the ballroom offers evening entertainment. Parking is available but you must book this space early. The waiting staff in the restaurant were second to none. My wife has many dietary requirements, once they had been informed they were able to provide above and beyond her needs.

Was this review helpful? Yes 3
VickiGlen, General Manager at Bay Royal Whitby Hotel, responded to this review

Thank you for taking the time to share your review. Your review reads better than the overall score and in fact many of the individual scores also. I’m pleased to see you enjoyed your say with us and will pass your comments to all. We hope to welcome you back to the Royal in the not too distant future. Vicki... More 

Hitchin, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This hotel is in a stunning location. The best in Whitby -arguably. It is a beautiful Georgian building. Unfortunately, inside and out, it has been subjected to years and years of maintenance neglect. The result is a boring, dowdy, jaded hotel. The main clientele, it appears, are parties of elderly holiday makers, many of whom have physical difficulties. There is... More 

Was this review helpful? Yes 2
VickiGlen, General Manager at Bay Royal Whitby Hotel, responded to this review

I’m sorry to see you were disappointed with certain aspects of your stay. We are very much committed to a rolling refurbishment plan which has seen over half the bedrooms refurbished within the past 3 years and some of our public areas with more to follow later this year. With so much history associated with the building I don’t understand... More 

Salisbury, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We stayed here for the twice yearly goth weekend.the location is great for this festival. Our room was lovely with a sea view and the staff were helpful and friendly. Breakfast was very nice,we hope to stay here again!

Was this review helpful? Yes 1
VickiGlen, General Manager at Bay Royal Whitby Hotel, responded to this review

Thank you for sharing your review. It looks like we ticked the box throughout and we hope to welcome you back to the Royal soon. Vicki Glen General Manager More 

Anble
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very enjoyable break in North Yorkshire. Hotel was good. Staff, food and accomodation were all up to standard one would expect from this type of hotel. Plumbing needs some attention as shower was noisy and hand basin very slow to fill. Plenty of entertainment in the evening.

Was this review helpful? Yes 3
VickiGlen, General Manager at Bay Royal Whitby Hotel, responded to this review

I appreciate you taking the time to post your comments. I’m pleased you enjoyed your stay and will look into the plumbing comments. We hope to welcome you back soon. Vicki Glen General Manager More 

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