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All 21 Whitby hotels

Bay Royal Whitby Hotel

West Cliff, Whitby YO21 3HA, England
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Bay Royal Whitby Hotel
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Ranked #14 of 21 Hotels in Whitby
A recent review
4 of 5 stars reviewed yesterday
Ziggy J Grimsby, United Kingdom
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562 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Grimsby, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

We arrived with our friends to celebrate our ruby anniversary. I must say we had an enjoyable stay at the Royal. The hotel itself is looking very tired but they are doing some redecoration. The room was OK but the heating was set very low and we did find it chilly when returning to our room. All the staff were... More

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Coventry, United Kingdom
Top Contributor
189 reviews 189 reviews
18 hotel reviews
85 helpful votes 85 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Just arrived home from a lovely weekend break at the Royal, this is a grand old building, with lovely views of the harbour, Abbey and church as well as glorious sea views. Al of the staff were really friendly, helpful and polite. There was a great choice of food at mealtimes and everything was perfectly cooked. The hotel was very... More

Was this review helpful? Yes
VickiGlen, General Manager at Bay Royal Whitby Hotel, responded to this review

Thank you for the 5* review. I will be sure to pass your comments to all the team. We hope to welcome you back to the Royal in the not too distant future. Vicki Glen General Manager More

london
Contributor
14 reviews 14 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

School reunion took us to Whitby and the hotel was booked by others, & I paid them £272 to stay 2 nights for 2 people in a 'superior room'. Great views over the sea. Comfortable room, but tired and in need of updating. Average is not meant to be a criticism, its meant to be a guide. Its a Shearings... More

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VickiGlen, General Manager at Bay Royal Whitby Hotel, responded to this review

I appreciate you taking the time to share your review. I’m sorry to see we didn’t meet your expectations in all areas. Our superior rooms are due for updating in the near future. We have invested a lot over the past couple of years refurbishing many areas throughout the hotel and this continues. I will address the issues you raised... More

Blackpool, United Kingdom
Contributor
16 reviews 16 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

We arrived home yesterday from a Tinsel and Turkey break at The Royal Hotel Whitby. We thoroughly enjoyed our time here. The hotel is lovely and clean, all the staff helpful and courteous. I was a bit disappointed in the room, we should have paid a further upgrade, as having Osteoarthritis I really struggle getting in and out of a... More

Was this review helpful? Yes 1
VickiGlen, General Manager at Bay Royal Whitby Hotel, responded to this review

Thank you for taking the time to share your 5* review. It’s great to see you enjoyed your stay and we met, if not exceeded your expectations throughout. I will be sure to pass your comments to all. Should you choose to book again, we now have the facility to guarantee a room type which may be more suitable for... More

Darlington, United Kingdom
Contributor
14 reviews 14 reviews
7 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 1 week ago

we have stayed at this hotel for the last 4 years for goth weekend ,it is a shearing's hotel .the rooms are clean and comfy. we have seen over the years that they are renovating the hotel breakfast is good as is the evening meal, this years entertainment wasn't as good as previous years when they have had groups on... More

Was this review helpful? Yes 2
VickiGlen, General Manager at Bay Royal Whitby Hotel, responded to this review

Thanks for taking the time to share your review. I’m pleased to see you continue to enjoy your breaks and have indeed noticed the refurbishments being made. Our entertainment is planned to offer something for everyone and I’m sorry to see this left you a little disappointed. We look forward to welcoming you back again to the Royal. Vicki Glen... More

Barnsley, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

comfy but dated clean polite efficient staff nice adequate breakfast but the hotel needs updating . it is in a glorious position with fantastic views of whitby. whitby needs a 4/5 star hotel and this could be it if it is refurbished

Was this review helpful? Yes
VickiGlen, General Manager at Bay Royal Whitby Hotel, responded to this review

Thank you for taking the time to share your review. I appreciate your kind comments regarding the team. We have updated a number of areas within the hotel over the past 2 years and continue to do so. We operate as a 3* hotel and hope we met if not exceeded the expectation of that bracket. We hope to welcome... More

Westerham, United Kingdom
Contributor
15 reviews 15 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at the Royal for three nights recently. We had a lovely room with an amazing view. There was a settee by the window and just sitting looking out over Whitby was just wonderful. The bedroom was large and very clean, the bath and shower also in good condition with lovely towels. Breakfast was good with a choice of... More

Was this review helpful? Yes 2
VickiGlen, General Manager at Bay Royal Whitby Hotel, responded to this review

Thank you for taking the time to share your review. I’m pleased to see you enjoyed your stay and would in fact return. I will be sure to pass your comments to the team and we look forward to welcoming you back on your next visit to the area. Vicki Glen General Manager More

Oxford
Top Contributor
74 reviews 74 reviews
18 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel could not be better situated to see out to sea or the old town of Whitby, with great views of the Abbey. It is a large roomy hotel and quite comfortable, our room was spacious with a generous bathroom. The window frames need replacing as the wind blows through them. But the room was very good. The food... More

Was this review helpful? Yes 1
VickiGlen, General Manager at Bay Royal Whitby Hotel, responded to this review

I appreciate you sharing your comments. We are indeed very fortunate with our location and enjoy some of the best views Whitby has to offer. I’m pleased to see you enjoyed our entertainment and will pass your comments to all concerned. Vicki Glen General Manager More

Sheffield, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

just returned from another visit to The \royal, always a joy to stay!! great staff and a very friendly helpful hotel. Can't wait to return!!!! Plenty of entertainment and very close to all the amenities for all the family!!

Was this review helpful? Yes 2
VickiGlen, General Manager at Bay Royal Whitby Hotel, responded to this review

A 5* review – thank you. It would appear we ticked the box throughout and we look forward to welcoming you back in the not too distant future. Vicki Glen General Manager More

Sutton Coldfield
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I stayed at the Bay Royal with a group from my walking club. Our room on the second floor was the worst hotel room I have ever stayed in. It was on the front of the hotel and had a great sea view but that was the only positive. There were two windows and in each the frame was rotting... More

Was this review helpful? Yes 2
VickiGlen, General Manager at Bay Royal Whitby Hotel, responded to this review

I was disappointed to receive your review and apologise for your disappointment during your stay. I would have appreciated the opportunity to discuss many of the issues prior to your departure. Vicki Glen General Manager More

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Additional Information about Bay Royal Whitby Hotel

Address: West Cliff, Whitby YO21 3HA, England
Phone Number:
Location: United Kingdom > England > Yorkshire > North Yorkshire > Whitby
Price Range (Based on Average Rates): $$
Number of rooms: 100
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