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Bay Royal Whitby Hotel

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West Cliff, Whitby YO21 3HA, England
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1 room 1 adult
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Bay Royal Whitby Hotel
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772 Reviews from our TripAdvisor Community

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Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

just returned from the royal on 2night weekend break self drive fri 5th feb.first impression reception helpful room was only adequate for 2 nights twin bed, overlooking abbey and harbour.which would have been better owing to windows being very dirty plus noted packing paper packed into window!presumably to keep it from rattling and heating was erratic .the hotel generally was... More 

Helpful?
Thank barry y
Boston
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Visited the Royal on a Shearing break, booked coach but took car as the deal was cheaper. The hotel is well placed overlooking Whitby harbour, and not that easy to locate by road even with satnav. It is an imposing looking building, and must have been wonderful when first constructed, however the place is looking a little tired now. Our... More 

Helpful?
1 Thank royhumby
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago

Whenever I get home from a holiday, there is always one or two things that come to mind immediately when people ask 'how was your holiday'. For me, on this trip, it was how friendly the local people were. But first, let me tell you about our stay in The Royal. We arrived by coach. I was surprised that we... More 

Helpful?
1 Thank Sue G
Brentwood, United Kingdom
2 reviews
4 of 5 stars Reviewed 1 week ago

Hotel looking a bit tired in places, lovely view of Whitby harbour. stayed there for 4 nights, room was was very good standard only gripe was the overflow of the bath was grimy. The staff were great although the dinner service was a bit slow at times left waiting for meals but when the food did arrive it was great... More 

Helpful?
Thank Richard W
VickiGlen, General Manager at Bay Royal Whitby Hotel, responded to this review

Thank you for taking the time to share your review. I’m pleased to see you enjoyed your stay and everything was to your liking. I will investigate your comments regarding the entertainment. We look forward to welcoming you back to the Royal soon. Vicki Glen General Manager More 

Bolton, England, United Kingdom
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This is a lovely hotel whose staff bent over backwards to help. With poor mobility I had read reviews saying don't go but i had a room opposite lift .... Although 6/7 stairs to dining room I called couple of days before our trip on the advice of Shearings helpdesk and we were given a table in the lounge bar.... More 

Helpful?
Thank Sharron T
VickiGlen, General Manager at Bay Royal Whitby Hotel, responded to this review

Thank you for the 5 review. I’m delighted to see that my team were able to meet your requirements to help you enjoy your stay. I will be sure to pass your comments to all. We hope to welcome you back in the not too distant future. Vicki Glen General Manager More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

stayed at the royal three times now and enjoyed every minute it is tired in places but each time we go they have refubished some part of the hotel the staff are very nice food was very good and our rooms were very clean our last one had just been refurbished and couldnt complain about it at all looking forward... More 

Helpful?
Thank kathleen b
VickiGlen, General Manager at Bay Royal Whitby Hotel, responded to this review

I appreciate you taking the time to share your review. I’m pleased to see you enjoyed your stay and will pass your comments to all. We are continually refurbishing areas of the hotel and I’m pleased to see this is noticed. We look forward to seeing you later in the year. Vicki Glen General Manager More 

Runcorn, United Kingdom
Level Contributor
70 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here for a long weekend room excellent, bed comfy, bathroom large and warm. Entertainment was great. Drinks expensive only downfall. Nice selection of meals But the staff were great will come again.

Helpful?
Thank hugh f
VickiGlen, General Manager at Bay Royal Whitby Hotel, responded to this review

Thank you for sharing your review. I’m delighted we ticked the box throughout and you enjoyed your stay. I will pass your comments to the team and we look forward to welcoming you back. Vicki Glen General Manager More 

Thessaloniki
Level Contributor
22 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We enjoyed our 5 day break at the Royal hotel. The hotel could do with a bit of an update, but we found it warm, comfortable and excellent value. The breakfast and evening meals were tasty, and adequate. The staff were friendly and pleasant, especially our waiter Erik, who was always attentive. There is entertainment every night. The hotel stands... More 

Helpful?
Thank watsonWales
VickiGlen, General Manager at Bay Royal Whitby Hotel, responded to this review

I appreciate you taking the time to share your review. I’m pleased to see you found your stay comfortable. I will pass your comments to the team and especially Erik. We hope to welcome you back to the Royals soon. Vicki Glen General Manager More 

Weymouth, United Kingdom
Level Contributor
50 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My husband and I decided to return to Whitby for a late Christmas present and we chose Shearings Coach trips. Having read some of the reviews concerning this hotel we were a little concerned but oh my on our arrival how pleasantly surprised we were. From the hotel there are very pleasant views across the bay,town and Abbey. On opening... More 

Helpful?
Thank 31402014
VickiGlen, General Manager at Bay Royal Whitby Hotel, responded to this review

Thank you for sharing your review. I’m delighted that we exceeded your expectations and you enjoyed your stay with us. I will pass your comments to the team and especially Erik. We hope to welcome you back to the Royal soon. Vicki Glen General Manager More 

lancashire
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

This was our 4th visit and we took a friend with us. Yes it does need a refurb but the staff do an excellent job looking after you. Yes sadly we were let down this time by not enough hot water and the heating not working properly. We did get a heater to help warm up our lovely big room... More 

Helpful?
Thank wombat_666
VickiGlen, General Manager at Bay Royal Whitby Hotel, responded to this review

Thank you for sharing your review. It’s great to see you enjoyed your stay and will pass your comments to all. The strong winds have certainly not been kind to us but I’m pleased we could rectify the situation. We hope to welcome you back to the Royal soon. Vicki Glen General Manager More 

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