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All 21 Whitby hotels

Bay Royal Whitby Hotel

West Cliff, Whitby YO21 3HA, England
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61%
Ranked #14 of 21 Hotels in Whitby
A recent review
3 of 5 stars reviewed 6 days ago
Christine894 London, United Kingdom
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539 reviews from our community

Traveler rating
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    208
    110
    60
    40
See reviews for
75
289
19
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (252)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
London, United Kingdom
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Very old hotel with beautiful views of the abbey and the bay, if paying extra for sea view-it is worth it. Food very good waiter service but tables are rather close together. Staff seem overworked as they each do other jobs. Large ballroom and entertainment good when we were there. Lift very small and inadequate to cater for the number... More

Was this review helpful? Yes 1
VickiGlen, General Manager at Bay Royal Whitby Hotel, responded to this review

Thank you for your review. I couldn’t agree more that the views from many of our rooms are amazing. The team work very hard and I can appreciate your comments during peak times. We hope you choose to stay with us again on your next visit to the area. Vicki Glen General Manager More

Chesterfield, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Spent the weekend celebrating my 40th there with 10 others. Upgraded for a tenner each, worth it. Room very similar to a premier inn interior. Modern, nice furnishings. Bathroom clean and towels provided. Food not brilliant, but not awful either. Menu looks more appetising than it actually is. Breakfast not bad, selection of cereals, fruit juice and fruit too, followed... More

Was this review helpful? Yes 1
VickiGlen, General Manager at Bay Royal Whitby Hotel, responded to this review

Thank you for taking the time to share your review. I’m pleased to see your party enjoyed your stay and found it be good value for money. I appreciate your comments regarding my staff and will be sure to pass them to all. We hope to welcome you back to the Royal in the not too distant future. Vicki Glen... More

Contributor
13 reviews 13 reviews
7 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stayed for 3 nights in superior room 207 which was kept immaculate by Angela a lovely pleasant lady .Beds were very comfy had a great nights sleep .fantastic bathroom with large bath sheets .Rolland our waiter seen to all our needs in the restaurant .hotel was lovely and clean and the reception staff were very helpful .we would return for... More

Was this review helpful? Yes 4
VickiGlen, General Manager at Bay Royal Whitby Hotel, responded to this review

Many thanks for your 5* review. It appears we met and possibly exceeded your expectations throughout. Room 207 is a lovely room with stunning views. I will pass your comments to all and especially Angela. We look forward to welcoming you back to the Royal in the not too distant future. Vicki Glen General Manager More

Contributor
19 reviews 19 reviews
16 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at the Royal hotel on 5th September to 8th September. Within 2 and a half years I've now lost count how many times I've stayed at the hotel, I've been so many times! The hotel is simply a great place to stay. The staff are great and the food is excellent. I had room 309 and it's very... More

Was this review helpful? Yes
VickiGlen, General Manager at Bay Royal Whitby Hotel, responded to this review

Hi John, thank for your review, we were waiting for it and you never disappoint. It’s always great to see familiar faces and to see them continue to enjoy what we offer. We look forward to seeing you again soon and please, give our best to your mum. Vicki Glen General Manager More

Lowestoft, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Overall the hotel was clean and tidy.The room was light, and spacious with dual aspect windows. The imposing view of Whitby Abbey on the East Cliff,contrasted to the Jaw Bones of a whale, and the sea below on the West Cliff.The food was hot ,and delicious.The waiting staff were extremely efficient, and helpful. Becky ,on Reception, was particularly friendly, knowledgeable,and... More

Was this review helpful? Yes 4
VickiGlen, General Manager at Bay Royal Whitby Hotel, responded to this review

Thank you for the 5* review. I’m pleased to see you enjoyed your stay throughout. I’ll pass your comments on to the team and especially Becky. We hope to welcome you back in the not too distant future. Vicki Glen General Manager More

Oldham, United Kingdom
Senior Contributor
39 reviews 39 reviews
23 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel is in an excellent location, hop on hop off bus stops outside, which is as wel because if you manage to find a spot on their car park you can't leave or lose it, problem is that the car park is covered in shale and not marked out, therefore people are parked all over the place. you can... More

Was this review helpful? Yes 1
VickiGlen, General Manager at Bay Royal Whitby Hotel, responded to this review

Thank you for taking the time to share your review. I’m sorry to see we didn’t meet your expectations in some areas. Car parking can be of a premium in the busy summer months so it is definitely worth enquiring about reservable spaces at the time of booking. I’m pleased to see you enjoyed our food offering and indeed the... More

Eastbourne, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Wonderful views from our room, the hotel is ideally situated, the food was good, the room was clean, the service was good and the staff was very friendly. The town has been left unspoilt by modern architecture and is full of character. We can't wait to go back.

Was this review helpful? Yes 1
VickiGlen, General Manager at Bay Royal Whitby Hotel, responded to this review

Thank you for sharing your review. It would seem we ticked the box throughout. We look forward to welcoming you back soon. Vicki Glen General Manager More

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago via mobile

Just had a 2 night stay here with my mother in law, partner and 4 and half year old daughter. I had never stayed at the royal before the mother in law had arranged it. Great location lovely views but poor hotel and the people who stay there are very rude! My little girl was very good, but yes that... More

Was this review helpful? Yes 1
VickiGlen, General Manager at Bay Royal Whitby Hotel, responded to this review

I’m sorry to see you were disappointed during your stay. We have a rolling plan of refurbishment in place which has seen more than half the bedrooms and a number of public areas refurbished in the past 18 months. Obviously other guests behaviour is out with my control although I must admit I have never witnessed behaviour as you describe.... More

Knottingley, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

very nice hotel in great position,helpful staff. the food was very upmarket and excellent choices and no problem with parking.its worth paying that bit extra for a sea view,and the sightseeing bus stops outside.

Was this review helpful? Yes
VickiGlen, General Manager at Bay Royal Whitby Hotel, responded to this review

Thank you for your brief but to the point review. I’m pleased you enjoyed your stay and will pass your comments to all. We hope to welcome you back to the Royal in the not too distant future. Vicki Glen General Manager More

frodsham uk
Top Contributor
54 reviews 54 reviews
33 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Four of us stayed here in one twin and one double for 4 nights self drive.We had third floor sea view rooms over looking the sea and breakwater.The rooms were what we expected,as we have stayed in numerous Shearings hotels before. Only real complaint was the room television,which was old,most people threw these on the tip years ago. Our room... More

Was this review helpful? Yes
VickiGlen, General Manager at Bay Royal Whitby Hotel, responded to this review

I appreciate you taking the time to share your review. I’m pleased to see you enjoyed your stay. We have a rolling plan of refurbishment and TV’s are being modernised as the rooms are done with the rest of the 3rd floor due later this year. I will pass your comments on to all the team, especially in the restaurant... More

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Additional Information about Bay Royal Whitby Hotel

Address: West Cliff, Whitby YO21 3HA, England
Phone Number:
Location: United Kingdom > England > Yorkshire > North Yorkshire > Whitby
Price Range (Based on Average Rates): $$
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