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Holiday Inn Norwich City

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Carrow Rd, Norwich NR1 1HU, England
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Holiday Inn Norwich City
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87%
Positive reviews?
KEY AMENITIES
Restaurant
Room Service
Fitness Center with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
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Holiday Inn Norwich City
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    640 Reviews from our TripAdvisor Community

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    Rating summary
    • Location
      4.5 of 5 stars
    • Sleep Quality
      4.5 of 5 stars
    • Rooms
      4.5 of 5 stars
    • Service
      4.5 of 5 stars
    • Value
      4 of 5 stars
    • Cleanliness
      4.5 of 5 stars
    Traveler tips help you choose the right room.   Room tips (184)
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    London, United Kingdom
    Level Contributor
    101 reviews
    28 hotel reviews
    common_n_hotel_reviews_1bd8 50 helpful votes
    3 of 5 stars Reviewed yesterday NEW

    Well, its a hotel. Built next to a football ground and some rooms have pitch views. If this doesn't float your boat then you'll want to know the rooms are clean and comfy enough. The room was mostly filled with quite an ugly built in desk thing. Despite being a pitchside room the window was quite small and it felt... More 

    Was this review helpful? Yes
    Birmingham, United Kingdom
    Level Contributor
    51 reviews
    9 hotel reviews
    common_n_hotel_reviews_1bd8 34 helpful votes
    4 of 5 stars Reviewed 2 days ago NEW

    Stayed here at the end of July 2015. The standard of the hotel was very good and the rooms very clean. Staff where helpful and friendly. Didnt eat an evening meal here but the breakfast the next morning was very very good. Recommended if you are looking for a new Holiday Inn in the area.

    Was this review helpful? Yes
    London, United Kingdom
    Level Contributor
    213 reviews
    51 hotel reviews
    common_n_hotel_reviews_1bd8 92 helpful votes
    3 of 5 stars Reviewed 2 days ago NEW

    Next to Norwich football ground. Good parking space. Room is clean and good enough size. It is quite expensive for what it is but comfortable stay. Breakfast is nothing special and just OK standard. Reception service was fine. To get in & out of this hotel during the weekday morning will hit the rush hour so you need to leave... More 

    Was this review helpful? Yes
    Dundee, United Kingdom
    Level Contributor
    21 reviews
    4 hotel reviews
    common_n_hotel_reviews_1bd8 9 helpful votes
    4 of 5 stars Reviewed 5 days ago NEW

    Having stayed at a couple of holiday inns, this is one of the better ones. Large rooms and bathrooms and windows which open, a must for me. Check in was very smooth and front desk staff very friendly and helpful. Ate in the bar and food was excellent. Breakfast was a bit of a let down, no coffee in sight,... More 

    Was this review helpful? Yes
    Hiren V V, General Manager at Holiday Inn Norwich City, responded to this review

    Thank you NonnieD76 for your review. I am pleased to hear your experience at Holiday Inn Norwich City was a better one compared to our hotels. Our rooms are indeed very spacious with adequate floor space floor space for young family and with two double beds in most of our rooms there is room for all. I have shared your... More 

    Lowestoft, United Kingdom
    Level Contributor
    11 reviews
    4 hotel reviews
    common_n_hotel_reviews_1bd8 6 helpful votes
    4 of 5 stars Reviewed 5 days ago NEW

    We booked a table for a meal prior to an evening football match. Nice restaurant, slow service considering number waiting for a meal. Lovely meal, Beautiful ham with double egg and chips £10.95 Curry £12.95. 1pt Stella shandy £4 Half Thatchers cider £1.95 Total £29.85. Could not afford to have that very often but it was nice.

    Was this review helpful? Yes
    Hiren V V, General Manager at Holiday Inn Norwich City, responded to this review

    Dear Pamela F, Many thanks for your review, I am pleased to hear overall your meal was enjoyable. In regards to the price of our menu they are comparable with various local restaurants and other hotels within the vicinity and do believe we offer very good value for money. Thank you again for your feedback. Kind Regards, Hiren Varvadekar General... More 

    Norwich, United Kingdom
    Level Contributor
    58 reviews
    14 hotel reviews
    common_n_hotel_reviews_1bd8 47 helpful votes
    1 of 5 stars Reviewed 6 days ago NEW

    Five of us having booked a table,arrived prior to football match at Norwich City Football Ground with 1 hour 30 minutes before kick-off. Took over 20 minutes to get food ordered and another 45 minutes before our gourmet (?) ham, egg, and chips the quickest thing we thought on the menu. At a cost of £10.95 per head. Nothing special.... More 

    Was this review helpful? Yes
    Hiren V V, General Manager at Holiday Inn Norwich City, responded to this review

    Dear Malcolm021, Thank you for your review of Holiday Inn Norwich City. I am truly disappointed that your experience with us was not a positive one, on average match days we serve over 300 guests within a very short period of time generally within two hour window. I am sure you will agree we need to serve food in the... More 

    Kettering
    Level Contributor
    36 reviews
    32 hotel reviews
    common_n_hotel_reviews_1bd8 21 helpful votes
    5 of 5 stars Reviewed 1 week ago

    We stayed here last weekend for a theatre trip and to see some friends and we'll definitely stay here again. On arrival we looked for a disabled space and they were all taken apart from some with a metal pillar in front of them but we noticed that two that were taken didn't have blue badges but had parked there... More 

    Was this review helpful? Yes
    Hiren V V, General Manager at Holiday Inn Norwich City, responded to this review

    Thank you for your 5star review. I am pleased we met your expectations on arrival with the parking space and the room request was taken care of. I have noted your points in regards to the duvet and we will review this. Thank you once again for your feedback and we look forward to welcome you back. Kind Regards, Hiren... More 

    Purley
    Level Contributor
    12 reviews
    4 hotel reviews
    common_n_hotel_reviews_1bd8 16 helpful votes
    4 of 5 stars Reviewed 1 week ago

    Despite a few initial booking issues and misunderstandings the check in was smooth and easy. We arrived early but were able to go straight to our room as the housekeeping team had finished their rounds. The room was comfortable and clean with a fantastic view of the football ground - you could happily watch a match from there. The breakfast... More 

    Was this review helpful? Yes
    Hiren V V, General Manager at Holiday Inn Norwich City, responded to this review

    Thank you Sophie C for you wonderful review. I am pleased to hear you were able to check in early and it was a smooth experience despite the initial glitch. The pitch view rooms are really amazing and work well for couples as well as young families and offer very good value for money. On match days you can watch... More 

    Level Contributor
    28 reviews
    5 hotel reviews
    common_n_hotel_reviews_1bd8 20 helpful votes
    4 of 5 stars Reviewed 2 weeks ago

    Our stay at the hotel was great the rooms are spacious and plenty of facilities. Its in a great location not sure about match days maybe quite busy but its in a great location 2 minutes from a lovely walk down the river into the city. Its 5 mins from bars and restaurants and a shopping park. We would stay... More 

    Was this review helpful? Yes
    Hiren V V, General Manager at Holiday Inn Norwich City, responded to this review

    Dear Rob S, Thank you for your review of Holiday Inn Norwich City. I am pleased to hear your stay was enjoyable with us. The location of the hotel is certainly within minutes walking distance from the lovely riverside, especially when the sun is shining it is very pleasant and calming. We use very good quality Hypnos mattresses in all... More 

    Kings Lynn
    Level Contributor
    3 reviews
    5 of 5 stars Reviewed 2 weeks ago

    The main room and bathroom was lovely and clean. I had a problem with the wifi and went to reception and they gave me a free upgrade straight away. They also gave my son a goodie bag which he was very pleased about :) Im always hot so the air con in the room was lovely and cooled me down.... More 

    Was this review helpful? Yes
    Hiren V V, General Manager at Holiday Inn Norwich City, responded to this review

    Thank you so much for your 5* review of our hotel and high recommendation. We strive to ensure all our guests have an excellent stay and my team will be thrilled, that you felt you and your son were so well looked after, they do all work very hard to try and ensure all of our guests are made to... More 

    Questions? Get answers from hotel staff and past guests. Ask a question

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