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Holiday Inn Norwich City

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Carrow Rd, Norwich NR1 1HU, England
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Holiday Inn Norwich City
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Holiday Inn Norwich City
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623 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (179)
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Chard Somerset
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

From the outside a typical Holiday Inn Hotel. Our room was usual for this type of hotel, apart from we had 2 double beds. The room & bathroom were clean and tidy with good storage space, and we had a full bath with shower above. A better range of toiletries could have been provided. Being a footy fan I would... More 

Was this review helpful? Yes
Hiren V V, General Manager at Holiday Inn Norwich City, responded to this review

Thank you for a super review! I am indeed very delighted to hear that my super friendly team delivered a memorable experience, I have shared your comments with them and thank you for a special mention to James, he is over the moon! We cater for all needs and allergies and it is good to hear that you wife’s dietary... More 

Ipswich, United Kingdom
Level Contributor
42 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed here for 1 night for business. Easy to get to and well placed for a nice walk into town. Very good breakfast with lots of choice and all the staff seemed very friendly and helpful. Unfortunately there seemed to be a lot of noise from the road outside - was woken by traffic at 5am and had difficulty getting... More 

Was this review helpful? Yes
Hiren V V, General Manager at Holiday Inn Norwich City, responded to this review

Dear SuffolkScout, Many thanks for your review, firstly please accept my apologies for the noise disturbance you had during your one night stay at Holiday Inn Norwich City. I am really surprised to hear this as we rarely receive any noise related issue and I would appreciate if you could please contact me to identify which room you stayed in... More 

Clitheroe, United Kingdom
Level Contributor
146 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This is a clean comfortable functional hotel. It does nothing special but also nothing wrong. My room was spacious and comfortable and over-looked the football pitch. It's only a short walk into town. Breakfast is standard Holiday Inn Fare which is no bad thing. Not sure why parking is an extra and the paper I ordered didn't arrive.

Was this review helpful? Yes
Hiren V V, General Manager at Holiday Inn Norwich City, responded to this review

Dear Simon M, Thank you for your review and your loyalty, I am glad you found your room clean and comfortable. The pitch view rooms really are amazing and perfect on a match day as you can watch the game from comfort of your own room. As you may be aware for your previous visit back in Sept 2014 that... More 

England
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

have stayed here a few times now, definitely recommend it, very new, large spacious and nicely decorated rooms and bathrooms. Staff very friendly and helpful, restaurant and bars nice and modern, one of the nicest Holiday inns we have stayed at.

Was this review helpful? Yes
Hiren V V, General Manager at Holiday Inn Norwich City, responded to this review

Thank you jandaEngland for your lovely review, this is exactly what we aim to deliver. I am pleased to hear your stay at Holiday Inn Norwich City has consistently been excellent and thank you for your recommendation. I have shared your kind words with my team and we all await your return eagerly and indeed to deliver another great experience.... More 

Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 1 week ago

I stayed for a long period in this hotel, so I could get a good image. If you are a Norwich football fan, this is the best play to stay when canaries are playing at home, otherwise please select another hotel. Food is awful, most of dishes are heated by micro-wave, when it not micro-waved, there is absolutely no taste.... More 

Was this review helpful? Yes
Hiren V V, General Manager at Holiday Inn Norwich City, responded to this review

Dear Ludovic M, Thank you for your feedback and I'm sorry you did not enjoy your stay with us. As you may have seen from other hundreds of review posted on trip advisor as well as other websites sites that we are very good at looking after our guests. Perhaps you'd like to call me to discuss the issues so... More 

Scarborough, United Kingdom
Level Contributor
67 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed 1 week ago

We have just spent 3 nights here as a base to cycle round the area. We would like to praise the staff on reception for been so helpful in helping us store our bikes over night in the meeting room. They allowed us to do this only because the room was not in use during our stay. The hotel is... More 

Was this review helpful? Yes
Hiren V V, General Manager at Holiday Inn Norwich City, responded to this review

Many thanks kwl1966 for your review. It is always great to hear that we did a great job in delivering a 5 star experience, thank you. All our rooms are spacious and contemporary, including our twin bedded rooms which has 2 double beds and still has plenty of room and perfect for young families. I have shared your kind words... More 

Aberdeen, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago via mobile

Stayed for one night as a break in between journeys. Our room was directly facing the Norwich City Football pitch (happy boyfriend). We were able to check in two hours early which was great and the girl on reception was really helpful. Short walk to town and Morrisons just round the corner. Already planning our next stay

Was this review helpful? Yes
Hiren V V, General Manager at Holiday Inn Norwich City, responded to this review

Dear Nicola P, Thank you for your lovely review, this is exactly what we aim to deliver. I am pleased to hear your stay was excellent at Holiday Inn Norwich City and indeed our four corner pitch view rooms are really amazing. With Football season starting in August I am sure your boyfriend is already looking forward to watch his... More 

Northwood, United Kingdom
Level Contributor
166 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My mother and I had a twin room as we were passing by on a road trip. We arrived at about 1800 and our room was ready. A nice large double twin room with a view over the Norwich Football ground - it was pretty amazing however I am not sure I would like to stay here on match day!... More 

Was this review helpful? Yes
Hiren V V, General Manager at Holiday Inn Norwich City, responded to this review

Many thanks for your review. It is always great to hear that we did a great job in delivering positive experience, thank you. All our rooms are spacious and contemporary, including our twin bedded rooms which has 2 double beds and still has plenty of room and perfect for young families. In regards to the toiletries in the bathroom these... More 

Northampton, United Kingdom
Level Contributor
53 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed for a weekend, check that Norwich City are away from home! Good location for riverside, Delia's restaurants and the delights of the city centre less than 10 mins on foot. Good parking, staff very helpful and good quality rooms, absolutely nothing negative to say.

Was this review helpful? Yes
Hiren V V, General Manager at Holiday Inn Norwich City, responded to this review

Dear Alan L, I am delighted to hear that you still remember the good time you had at Holiday Inn Norwich City in Dec 2014, thank you for sharing your kind words. The hotel’s location is excellent and very easy to access from train station as well as within good proximity to the city centre. I have shared your kind... More 

Huntingdon, United Kingdom
Level Contributor
39 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had a two night stay here to be able to tour the Norfolk coastline. It was a very comfortable hotel. There was plenty of car parking space available. The room was spacious, and everything we expected was there. The bathroom was also sizeable. The bar and restaurant staff were particularly welcoming. We were on a two night's B&B deal... More 

Was this review helpful? Yes
Hiren V V, General Manager at Holiday Inn Norwich City, responded to this review

Thank you Richard T for your review. I do place a huge emphasis on exceeding guest expectations and delivering individual, friendly but professional service and I am pleased my team looked after you so well. Please accept my apologies for any misunderstanding with the rates on our website, it is certainly not intentional. All rates quoted on our website are... More 

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