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Holiday Inn Norwich City

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Carrow Rd, Norwich NR1 1HU, England
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Holiday Inn Norwich City
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655 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Derby, United Kingdom
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

lovely hotel, close to city centre. Great as the room was large enough to accommodate x2 adults and 2 teenagers. very well laid out. Only downside was the queue every morning at reception for a couple of breakfast vouchers. Pool and gym facilities very good.

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Yorkshire
Level Contributor
52 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Very efficient service at check-in, bars and breakfast. The room was a good size and it had (as a Norwich fan) a great view of the pitch! Breakfast on Sunday was good. Excellent choice of food, which was all well cooked and piping hot. Staff were all over tidying tables, not hurrying but keeping the restaurant well managed. Will stay... More 

Was this review helpful? Yes
Hiren V V, General Manager at Holiday Inn Norwich City, responded to this review

Thank you for reviewing your recent stay with us. It’s great to hear you had an enjoyable experience. I am pleased that you found your room of good size and that you appreciated the Pitch View. These rooms never fail to impress, especially on a match day! The team here genuinely loves the hotel so it’s great when it gets... More 

London
Level Contributor
46 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed here on a last minute whim, and we were very pleasantly surprised. It has been a while since we have stayed in a Holiday Inn and this clean, great looking hotel was a great re introduction. We had our 3 and 1 year old with us and found the hotel to be very child friendly (Beano comic and... More 

Was this review helpful? Yes
Hiren V V, General Manager at Holiday Inn Norwich City, responded to this review

Dear curlygirl76, Thank you for your comprehensive review, I am pleased to hear you had a great stay with us. Our hotel’s location is within easy access to city centre and there are several restaurants and entertainment complex within minutes of our hotel which are ideal for couples and families. We do aim look after our younger guests and I... More 

Banbury, United Kingdom
Level Contributor
109 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Nice clean hotel. Bed was really comfy and the pillows were good. Nice view of the football pitch. The only problem was the milk pots were off in the room, reception did not answer phone. Only 1 packet of biscuits fir a couple a little on the tight side.

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Hiren V V, General Manager at Holiday Inn Norwich City, responded to this review

Dear 123taz, Thank you for your excellent review. I am glad to hear you enjoyed your stay at Holiday Inn Norwich City and the room was very comfortable for you. As a company standard we also offer hypoallergenic and duck feather pillows which I am sure you can try on your next visit. I have shared your comments about the... More 

Southend-on-Sea, United Kingdom
Level Contributor
88 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Stayed her for an overnight trip to Norwich. Our room overlooked the football pitch and so if you're a Norwich fan its a great view. Think you can get these rooms on match days as well. Service was good and the rooms comfortable, which was what we wanted. Aug 2012

Was this review helpful? Yes
Hiren V V, General Manager at Holiday Inn Norwich City, responded to this review

Dear Southendwesthamfan, Thank you for your review, I am pleased you enjoyed the view of Norwich City football ground from your bedroom. These rooms are perfect on match days as you can watch the live game from comfort of your own room. I have shared your comments in regards to service with my team and we all await your return... More 

Manchester, United Kingdom
Level Contributor
45 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 1 week ago

We travelled to visit friends in the area and found the hotel very convenient for local amenities/restaurants, as well as the countryside. Check in was smooth and receptionist was friendly and sorted everything well. We asked about best times to be around with football match taking place the next day and she was very helpful. Family room (for 3) with... More 

Was this review helpful? Yes
Hiren V V, General Manager at Holiday Inn Norwich City, responded to this review

Dear Mel J, Thank you for leaving us such a lovely review. The team works hard to ensure a clean and comfortable stay with great customer service and I was pleased to hear you thought we achieved this. Our pitch view rooms are amazing and I am pleased to hear we managed to impress your son. Our breakfast buffet is... More 

Northampton
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

We booked this hotel last minute as we wanted a few days away and a base to hit the coast. This hotel was perfect. 20 mins from Yarmouth and the coast. A nice place to stay especially if you are a Canary fan! Family room was an ok size and it was clean and tidy each day we arrived back.... More 

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Hiren V V, General Manager at Holiday Inn Norwich City, responded to this review

Many thanks for your review. Our hotel is ideally located and is a perfect base to access the surrounding Norfolk beaches. The train station and city centre is within walking distance too. The pitch view rooms are really amazing especially on a match day as you can watch the game from your own comfort of the room. We do have... More 

Wigan
Level Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed in this hotel several times, comfortable hotel that is very convenient for the railway station and within easy reach of the city centre. Rooms immaculate and well organised. Only downside on my visit was the lack of organisation at breakfast. Though breakfast room not busy, had to wait 10 minutes to be seated, frustrating when you can see empty... More 

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Hiren V V, General Manager at Holiday Inn Norwich City, responded to this review

Dear AIRobis, Thank you for your review. It is great to hear that you have used our hotel on several occasions and thank you for your loyalty. I am sure for your previous visits you may have experienced our breakfast and I am sorry if your experience was not to our usual high standards. Unfortunately there are times when restaurant... More 

England, United Kingdom
Level Contributor
52 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
2 of 5 stars Reviewed 1 week ago

Norwich seems to have a shortage of hotel space at busy times of year, which I'm sure explains the price-hike, but really £125 is a surreal amount to be charging for a night in a formulaic box sited on an industrial estate. This is a beautiful, historic city, and to be surrounded by a self-storage depot, a giant Morrison's, a... More 

Was this review helpful? Yes 1
Hiren V V, General Manager at Holiday Inn Norwich City, responded to this review

Dear Finzi_uk, Thank you for your review, I am sorry to hear our hotel did not tick the box for you. We have never received any negative comment about our location being on industrial estate, as you may have noticed from various reviews posted on Tripadvisor and other websites. We are within walking distance to train station and we are... More 

London, United Kingdom
Level Contributor
36 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here as a couple on a Friday evening as we wanted an evening out in Norwich. The hotel was in a great location, within walking distance of the train station. We also walked into town along the river - half way there are bars/restaurants such as Wetherspoons, a cinema complex etc. but the walk into town was half... More 

Was this review helpful? Yes
Hiren V V, General Manager at Holiday Inn Norwich City, responded to this review

Thank you Gemma S for taking the time to leave your review. We are very fortunate with the location of the hotel. The Riverside area is excellent for bars and restaurants and only a 5 minute walk from the hotel, whilst the city centre is in easy reach being a 15 minute walk away. Thanks again for your feedback and... More 

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