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All 52 Norwich hotels

Holiday Inn Norwich City

3.0 of 5 Hotel   |   Carrow Rd, Norwich NR1 1HU, England
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Holiday Inn Norwich City
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87%
Ranked #7 of 52 hotels in Norwich
Certificate of Excellence 2014
A recent review
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468 people have reviewed this hotel

Traveler rating
    237
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (130)
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English first
Staines
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed yesterday NEW

We visited this hotel as part of a package which is not something we usually do, so this would not necessarily have been my first choice of hotel. It's comfortable and clean but I like an in-room fridge and a safe. The room we had did not have either and provision of these would have been appreciated, the fridge particularly,... More

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uk vulcan
Top Contributor
69 reviews 69 reviews
54 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

stayed here for 3 nights for a wedding party and visit to the city. very comfortable room , good service and very helpful staff. had room over looking road but good double glazing meant it was very quiet. Very convenient to visit the city - walking distance even with our wheelchair

Was this review helpful? Yes
Hiren V V, General Manager at Holiday Inn Norwich City, responded to this review

Hi tcauUkVulcan thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. It's something our staff takes great pride in, so we value your feedback. I will be sure to pass your kind words along to our staff. Next time you... More

Billericay, United Kingdom
Contributor
14 reviews 14 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Thoroughly recommend this hotel for Norwich city centre (just a short walk away) & friendly excellent service throughout. Very clean with lovely comfortable beds. Our room on 4th floor was pitch facing & although no match on when we stayed, my husband just kept looking at the pitch in awe! Thank you to all the staff for making our stay... More

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Hiren V V, General Manager at Holiday Inn Norwich City, responded to this review

Thank you for taking the time to write a review amandrew91. We do have many different room types, but on match days the four corner pitch views rooms are always recommended and can be booked direct through the hotel. The uniqueness of our location make this an ideal choice as you really cannot get any closer to the pitch and... More

Workington, United Kingdom
2 reviews
3 of 5 stars Reviewed 1 week ago NEW

Enjoyed our stay here. Room a bit dated. We had hoped for a fridge in our room but none unfortunately. Bathroom nice but grouting quite badly stained. We visited during Wimbledon but that channel was not working during tennis games and reception couldn't fix for either of people in our two rooms. That's the negatives. Positives are that the ac... More

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Hiren V V, General Manager at Holiday Inn Norwich City, responded to this review

Dear Kate, Thank you for leaving a comprehensive review, highlighting not only the bad but also the good points of your stay. Our rooms have been designed to be contemporary and includes Italian fitted bathroom fittings to the highest quality for our brand and I am sorry to hear that you felt our room was dated. Please be assured that... More

Braintree, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

On entering the air conditioned hotel I knew we had made the right choice. Lovely lobby, friendly receptionists (Tatanya & Emma). Pitch view room, with two double beds, we were spoilt! Fab dinner (try the mixed grill), great breakfast and very good service from all the bar/restaurant staff especially Noemi. Will be back for longer next time. Oh and good... More

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Hiren V V, General Manager at Holiday Inn Norwich City, responded to this review

Hi Diane, Thank you for your great feedback, I will ensure I share your comments with the team and know that Tatiana, Emma and Noemi will be thrilled that they were able to make your stay that little bit more special. I look forward to welcoming you back to the Holiday Inn Norwich City in six weeks' time!! Kind Regards,... More

North Walsham, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 1 week ago

Booked a double bed room for me and my man horse and was delighted to hear we were given TWO doubles beds and an awesome view of the football stadium. We are not into football but it was nice to watch seagulls go around and around. Prices were a bit high but for what we got it was great. Room... More

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Hiren V V, General Manager at Holiday Inn Norwich City, responded to this review

Hi Katie, Thanks for your review, I'm delighted you had a great stay at Holiday Inn Norwich City. Thank you for your observation in the hallway and I will certainly discuss with my head housekeeper. I was pleased to hear that overall you enjoyed your breakfast, however sorry to read that you felt the bacon was not to your liking... More

Cambridge, United Kingdom
Senior Contributor
45 reviews 45 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had a very nice room overlooking the football pitch on the 6th floor which only cost £10 per night to upgrade to. The staff were generally friendly and attentive. Room was fine and very clean. Breakfast is never that great in chain hotels but this was one of the better ones. Avoid the rubbery scrambled egg though and get... More

Was this review helpful? Yes 1
Hiren V V, General Manager at Holiday Inn Norwich City, responded to this review

Hi Lee B, Thank you so much for your comments. Your review is definitely one we are all pleased to read. Your kind words and feedback with regards to the team have all been passed on as it is something they can all be proud of. I will definitely have a quiet word with our breakfast chef in regards to... More

Southend-on-Sea, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I booked a midweek break away with my partner and we were both completely blown away by this hotel, it is without a doubt one of the best hotels you can imagine, the whole experience is utterly perfect and Holiday Inn should be proud of this hotel and its staff. The hotel is in a very good location close to... More

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Hiren V V, General Manager at Holiday Inn Norwich City, responded to this review

Hello Xp132476, I am always glad to hear that we have helped make someone's stay so very special. I am very pleased you enjoyed all aspects of your stay and it is always very rewarding to receive positive feedback about the staff and the service they delivered. Thank you for your kind words. We look forward to welcoming you back... More

Canvey Island
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

This was the first time me and my partner had stayed in a Holiday Inn and can say we were very impressed with the room, service well pretty much everything! Two days before we stayed at a Best western in a different location and is safe to say the standards at this Hotel were miles better than the place we... More

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Hiren V V, General Manager at Holiday Inn Norwich City, responded to this review

Dear Karaannej, Thank you for your great 5 star review. The team are delighted that you enjoyed your stay with us and are looking forward to welcoming you back very soon. Please feel free to contact us direct for your next stay and we will make sure your time with is memorable. Kind Regards, Hiren Varvadekar General Manager More

Driffield, United Kingdom
Top Contributor
78 reviews 78 reviews
19 hotel reviews
71 helpful votes 71 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here for two nights last weekend and was really impressed. Modern and clean throughout. Very nice fresh rooms, and two double beds! Overlooked the football pitch. Good location for station and riverside area and just a short walk to the city centre. Would def stay here again.

Was this review helpful? Yes
Hiren V V, General Manager at Holiday Inn Norwich City, responded to this review

Hi Johnatdriff, thank you for your kind words. Our rooms are indeed very spacious and modern with all the amenities you would expect. I am pleased to hear that your stay was enjoyable and please feel free to give me a call direct when to you are ready to visit us again. Thank you, Hiren Varvadekar General Manager More

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Additional Information about Holiday Inn Norwich City

Address: Carrow Rd, Norwich NR1 1HU, England
Phone Number:
Location: United Kingdom > England > East Anglia > Norfolk > Norwich
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Norwich City 3*
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Also Known As:
Holiday Inn Norwich City Hotel Norwich
Norwich Holiday Inn

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style
#3 Business Hotel in Norwich #5 Romantic Hotel in Norwich #7 Family Hotel in Norwich
Hotel Class
Official Description (provided by the hotel)
This contemporary, stylish, award winning hotel (Hotel of the Year 2011) is the perfect property for business and leisure guests visiting historic Norwich. Holiday Inn Norwich City is the newest full service property in the city and has 150 air conditioned, light, modern bedrooms all of which are non smoking. Many of the rooms offer a pitch view of Norwich City's premier league ground and with a mix of executive, suites, standard, twin and accessible rooms we can offer something for everybody. The hotels atmospheric bar is a meeting place for everybody and serves a superb selection of wines, beers, bar snacks or full meals from our dine anywhere menu, or dine in style in our superb restaurant, the choice is always yours. Thinking of exploring? The hotel is in walking distance of Norwich's two cathedrals, its stunning Castle dating back to the Norman Conquest and the superb Norwich Lanes for individual bespoke shops. Alternatively head for the Chapelfield Shopping Centre with over 90 well known outlets making it a shopping paradise and placing Norwich in the top 10 of UK shopping destinations. With only a 5 minute walk to Norwich station leave the car at the hotel and let the train take the strain and visit the beautiful North Norfolk coast, the delightful Norfolk Broads or the seaside resort of Great Yarmouth what could be easier? ... more   less 
Number of rooms
150

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