We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Norwich City

Certificate of Excellence
Hotel website
Hotel deals
Carrow Rd, Norwich NR1 1HU, England
Special Offer
Save 10-30%
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Holiday Inn Norwich City
Professional photos View all
Browse nearby
Holiday Inn Norwich City
Write a Review

601 reviews from our community

Traveler rating
    299
    221
    68
    9
    4
See reviews for
87
202
43
166
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (173)
Date | Rating
  • Danish first
  • English first
  • German first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (601)
  • Mar-May only
    (165)
  • Jun-Aug only
    (169)
  • Sep-Nov only
    (145)
  • Dec-Feb only
    (122)
All months
Bedfordshire, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Located at Carrow Road, home of Norwich City FC. Stayed here a couple of times in recent weeks, and had a pitch view room which is fab when footie is on. All the thrill of the match from the comfort of your hotel room! Would be nice if hotel provided higher seating e.g. bar stools in the pitch view rooms... More 

Was this review helpful? Yes
Hiren V V, General Manager at Holiday Inn Norwich City, responded to this review

Wow! Thank you for such a super review carriej20151. What a positive review to receive for our 600th review it really is very much appreciated. It's great to read your comments about the food and I am pleased to hear that you love our new menus. I will indeed pass you extremely positive comments to our kitchen team. I have... More 

essex
Top Contributor
53 reviews 53 reviews
46 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

just had a one night stay here. No faults at all a most enjoyable stay for my daughter and I.Two double beds..very clean bedding and the towels were white and fluffy.we stay in a lot of hotels throughout the year and would be happy to stay here again. The food was really nice.also very good breakfast, we didn't come down... More 

Was this review helpful? Yes
Hiren V V, General Manager at Holiday Inn Norwich City, responded to this review

Dear martysfan, I was so pleased to hear your stay was excellent at Holiday Inn Norwich City and thank you for awarding us 5 stars and your high recommendation, the team will be delighted! We strive to ensure all our guests have an excellent stay and the team will be thrilled that you felt you were so well looked after,... More 

Worstead, null, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here with three old friends . We had rooms overlooking the football pitch at Carrow road . Even as a non football fan i was engrossed in the end of the game ! Great rooms 2 double beds in each so great for us. Well equipped and spacious. Good nights sleep beds comfy . Breakfast very good. Staff very... More 

Was this review helpful? Yes 1
Hiren V V, General Manager at Holiday Inn Norwich City, responded to this review

What a fantastic review Sue S and thank you for your kind words. I couldn't have said it better myself and thank you for awarding us 5 stars. Our Pitch View Rooms really are unique and always impress, especially when we get a home win! (Certainly makes for a great atmosphere!). Next time you stay, please be sure to contact... More 

Norwich, United Kingdom
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I stayed here for one night on a Friday. Having been here once before when it first opened, we thought we would try again as it is so close to some good night life in Norwich. We booked an executive double, which was very good value. The car park is £5.50 to use overnight. The reception gave... More 

Was this review helpful? Yes 1
Hiren V V, General Manager at Holiday Inn Norwich City, responded to this review

Thank you claire a for your comprehensive review of our hotel. I couldn’t have said it better myself!! We do offer packages to suit everyone’s needs, including match day where you can have a pitch view room providing uninterrupted "Box Seat" view of the Norwich City football pitch. I am glad you found your Executive room was value for money... More 

Melbourne, Australia
Senior Contributor
44 reviews 44 reviews
13 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We only chose this hotel, because the Holiday Inn is a Hotel chain known to us, and thus a good standard of accommodation was expected in a town that we had never visited before. Coming in on the A11, from London, a right turn into Queen's Road takes you easily along to a left hand turn into King Street, which... More 

Was this review helpful? Yes
Hiren V V, General Manager at Holiday Inn Norwich City, responded to this review

Thank you for your review about our hotel Ian and I'm delighted to hear that you enjoy staying with Holiday Inn hotels. Our rooms are superb and look brand new, also with our blackout blinds you are guaranteed a good night’s sleep and you've no idea it's daylight outside particularly in the summer months when the sun rises so early!... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here for a one off night to meet friends and had an excellent top class experience! Staff amazing friendly and professional. The hotel itself is high class, modern and inviting. Everyone from reception to domestic staff made it an enjoyable stay! The dinning was lovely and food top notch! Matt and a young brown haired lady in the restaurant... More 

Was this review helpful? Yes
Hiren V V, General Manager at Holiday Inn Norwich City, responded to this review

Thank you Goprotravelexpert for your amazing 5star review. I do place a huge emphasis on exceeding guest expectations and delivering individual, friendly but professional service and I am pleased the staff looked after you so well. I'm delighted you found the team to be friendly and professional and I will ensure your kind comments are passed on to Matt and... More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have just got back after a one night stay at the hotel. Everything about our stay was top class. They knew we were coming for the football and I had a top class view in a brilliantly clean and tidy room. One of the best hotels I have stayed in. Staff were helpful throughout and made us feel welcome... More 

Was this review helpful? Yes
Hiren V V, General Manager at Holiday Inn Norwich City, responded to this review

Dear Ian S, I was so pleased to hear you enjoyed your stay at the hotel and thank you for awarding us 5 stars, the team will be delighted! We strive to ensure all our guests have an excellent stay and the team will be delighted that you felt you were so well looked after and your stay was top... More 

Newport, Sth.Wales
Senior Contributor
31 reviews 31 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

An outstanding Hotel and one of the best of the Holiday Inns we've stayed at. Our reception was friendly and very professional with everything we needed to know being explained. Our room on the sixth floor overlooked the football stadium and was very quiet. All the staff we met were very friendly and helpful. The breakfasts were buffet style with... More 

Was this review helpful? Yes
Hiren V V, General Manager at Holiday Inn Norwich City, responded to this review

Wow loftyrob198, this is exactly what we like to hear. I am extremely delighted that your stay was outstanding with us. This is exactly what we aim to deliver and I am pleased that your experience was a pleasant one. Our reviews really do mean a lot to us so thank you for this. Thank you for your kind words... More 

Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a clean, well maintained hotel, we stayed here for a week and for much of the time it was peaceful and out of the way from main roads, however wasn't aware that on the weekend the hotel was swamped as there was lots of people staying here, who came to watch their team play Norwich City, as the... More 

Was this review helpful? Yes
Hiren V V, General Manager at Holiday Inn Norwich City, responded to this review

Dear buzzinhornet72, I was so pleased to hear you enjoyed your stay at the hotel and thank you for awarding us 4 stars and your high recommendation, the team will be delighted! We strive to ensure all our guests have an excellent stay and the team will be thrilled that you felt you were so well looked after, they do... More 

York, North Yorkshire
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

I have stayed several times at this hotel over the last few years. It's clean and comfortable, offers a decent breakfast, staff helpful. The few problems I've experienced are sorted promptly and without fuss.

Was this review helpful? Yes
Hiren V V, General Manager at Holiday Inn Norwich City, responded to this review

Thank you z0rcf for your review following your stay at Holiday Inn Norwich City. The team will be delighted with your comments as they do try and ensure every guest has a great stay. I am pleased that you found the rooms spacious and very clean and comfortable. Thank you for highlighting our extremely value for money breakfast and indeed... More 

Questions? Get answers from hotel staff and past guests. Ask a question

137 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (85)
Viewed
Bathroom (8)
Viewed
Hotel & grounds (25)
Viewed
View from room (9)
Viewed
Dining (3)
Viewed
Room/suite (31)
Viewed
Pool/beach area (1)
Viewed
Other (8)

Management photos: Courtesy of the property manager

Viewed
All management photos (52)
Viewed
Room/suite (17)
Viewed
Business center/function rooms (1)
Viewed
Dining (5)
Viewed
View from room (1)
Viewed
Hotel & grounds (7)
Viewed
Pool/beach area (2)
Viewed
Other (19)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities