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All 52 Norwich hotels

Holiday Inn Norwich City

3.0 of 5 Hotel   |   Carrow Rd, Norwich NR1 1HU, England
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87%
Ranked #7 of 52 Hotels in Norwich
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Simon M Clitheroe, United Kingdom
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504 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (147)
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English first
Clitheroe, United Kingdom
Senior Contributor
34 reviews 34 reviews
29 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The hotel is a good clean business standard hotel. My room overlooked the football pitch. The rooms are a good size, clean and comfortable as were the bathrooms. Since I last stayed they have updated the WiFi which is now available in the bedrooms. Breakfast is typical Holiday Inn style which is no bad thing. The staff were all friendly.

Was this review helpful? Yes 1
Hiren V V, General Manager at Holiday Inn Norwich City, responded to this review

Dear Simon M, Thank you for your review, I am pleased you found your room nice and clean. The Pitch View rooms really are fantastic and I am glad you found yours clean and comfortable. Thank you for noticing the changes we have made to our WiFi offering, earlier this year we benefitted from a fibre optic upgrade and we... More

Laguna Beach, California
Top Contributor
78 reviews 78 reviews
65 hotel reviews
89 helpful votes 89 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I chose this hotel because it was the only one I could find that had air-conditioning. My expectations were low (sorry to the Brits... but hotels in the UK are generally inferior to other major countries). I was very pleasantly surprised by all aspects of the property. I originally booked an executive suite but discovered that it was on a... More

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Hiren V V, General Manager at Holiday Inn Norwich City, responded to this review

Thank you for your wonderful comments LeavingOrangeCounty. I am glad to hear that you were pleasantly surprised with our hotel and hopefully we have changed your view slightly for other UK hotels too!! All our suites are strategically positioned and have a view of the city and generally receive positive feedback as they are extremely spacious with a separate lounge... More

London, United Kingdom
Senior Contributor
42 reviews 42 reviews
21 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Stayed at the hotel for one night and was pleased to find it clean and quiet. The reception staff were helpful and really nice. There was a kettle along with tea and coffee in the room and there's plenty of parking. The hotel is close to the city centre.

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Hiren V V, General Manager at Holiday Inn Norwich City, responded to this review

Dear BobnMal, Thank you for your comments, I am pleased to hear that your stay was enjoyable and you were looked after by staff. I hope we will get opportunity to welcome you back and get a five star review for your next visit. Kind Regards, Hiren Varvadekar General Manager More

Ramsey, United Kingdom
Senior Contributor
42 reviews 42 reviews
12 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

We were given a disabled room although we are not disabled. Our first impression was very good as it was much bigger than we were expecting. We arrived early evening and had to get ready really quickly as we had a wedding reception at a nearby hotel to attend. The bathroom was a wet room with a shower in the... More

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Hiren V V, General Manager at Holiday Inn Norwich City, responded to this review

Dear Diane B, Thank you for your comments following your stay, I am very disappointed to hear that you did not enjoy your stay with us. The disabled room you have spoken about is used a lot without any issues occurring. I can only apologise that the water did not drain away, on this occasion it was a blocked drain... More

Tamworth
Senior Contributor
27 reviews 27 reviews
18 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 1 week ago

Only stayed one night for business but this hotel is one of the best I have stayed in for work. Room was so big and spacious, clean but more importantly quiet, I had the best nights sleep I've had in a while. Another success is the staff to customer ratio, it was just right with exceptional service, no waiting about,... More

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Hiren V V, General Manager at Holiday Inn Norwich City, responded to this review

Thank you TamworthHolly for your kind comments after your recent stay. We do really work hard to ensure everyone has a great stay, so it is lovely to read when we succeed on such a scale. I have passed on the comments to the team. A special thank you for being our 500th reviewer! We really do appreciate all our... More

London, United Kingdom
Contributor
12 reviews 12 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

Usually stay here at least once a year when I come to Norwich to visit my son's .I'm always glad to be in this Holiday Inn it's not too big or too small so service is much more personal , has a great bar with atmosphere and the staff are all friendly from checking in to checking out , bearing... More

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Hiren V V, General Manager at Holiday Inn Norwich City, responded to this review

Thank you very much Dave B, for taking the time and effort to post your feedback. I am delighted you enjoyed your stay and I know the team will appreciate your comments, they work hard to try and ensure everyone's stay is comfortable and enjoyable. Once again thank you for your kind words and we will see you in December.... More

Asheville, North Carolina
Contributor
13 reviews 13 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Business trip to Norwich Airport (NWI) for approx. two weeks. The hotel is about a 15 minute drive from the airport, traffic permitting and is convenient to downtown shops and walking streets. The hotel is adjacent to the Norwich City football pitch (soccer) and the odd numbered rooms face the pitch, even numbered rooms face the street. On site parking... More

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Hiren V V, General Manager at Holiday Inn Norwich City, responded to this review

Hi BigDing0, thank you for your review as it is definitely one we are all proud of at the hotel. I am so pleased to read that you enjoyed your stay with us and found the hotel to be comfortable and the staff to be courteous and helpful. The hotel is very conveniently located and short drive from the major... More

Brighton and Hove, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here overnight, very clean, nice hotel, very friendly staff,especially Tom behind the front desk, obviously loves his job. Room was great, clean and spacious. Breakfast sadly was a let down, scrambled egg was rubbery and the brown also, so cereal was the order of the day. Recommend this hotel but please sort your breakfast out.

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Hiren V V, General Manager at Holiday Inn Norwich City, responded to this review

Dear Martin S, I am very pleased to hear that your overall stay at Holiday Inn Norwich City was enjoyable. The team here genuinely love the hotel and put the satisfaction of our guests at the heart of everything they do. A review like yours really does mean a lot and I will be sure to share your comments and... More

Norwich, United Kingdom
Senior Contributor
43 reviews 43 reviews
20 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stated as a party of 16 and had a number of rooms on the top floor! The rooms were lovely and big with everything that you would need! The bar was a little expensive but you sort of expect that in most hotels. Check in was easy, parking you had to pay for but wasn't a surprise as on... More

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Hiren V V, General Manager at Holiday Inn Norwich City, responded to this review

Thank you Michael D for the great review. I am very happy to hear that everybody in your group had an excellent stay with us and you loved our Executive rooms. Our breakfast experience is something we are very proud of and I’m delighted you enjoyed your start to the day. I am sure we will see you soon again... More

Cambridge, United Kingdom
1 review
4 of 5 stars Reviewed 2 weeks ago

I've stayed in this hotel a few times, sometimes with my family and sometimes by myself. It's a really nice hotel and the rooms and facilities are modern and clean. The breakfast is very nice. Myself and my family have had some nice stays here. The staff are always very pleasant and helpful. Be aware that this hotel is right... More

Was this review helpful? Yes
Hiren V V, General Manager at Holiday Inn Norwich City, responded to this review

Thank you for the feedback following your recent stay. I’m happy to hear you have always enjoyed your stays with us and continued to come back. Each and every member of my team is trained to ensure all guests have an excellent stay and I’m delighted to hear your comments regarding the hotel staff. Unfortunately due to our proximity to... More

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Additional Information about Holiday Inn Norwich City

Address: Carrow Rd, Norwich NR1 1HU, England
Phone Number:
Location: United Kingdom > England > East Anglia > Norfolk > Norwich
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Norwich City 3*
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Also Known As:
Holiday Inn Norwich City Hotel Norwich
Norwich Holiday Inn

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