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Holiday Inn Norwich City

3.0 of 5 Carrow Rd, Norwich NR1 1HU, England
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Certificate of Excellence 2014
Holiday Inn Norwich City
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Holiday Inn Norwich City
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555 reviews from our community

Traveler rating
    274
    207
    62
    9
    3
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Boston, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed here for weekend to go to theatre, not for the football, but it is well used for this purpose as some rooms overlook the ground. At reception we were greeted politely and efficiently by Gill. She was most helpful, advised us to park in front of the hotel as there was a space and also gave us details how... More 

Was this review helpful? Yes
oxfordshire
Top Contributor
85 reviews 85 reviews
40 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This is a nice hotel next to the football ground. Some of the rooms have views of the pitch. The rooms are clean and modern. The breakfast was good and this hotel is right next door to delia smiths restaurant. It's a 9/10 from me

Was this review helpful? Yes
Hiren V V, General Manager at Holiday Inn Norwich City, responded to this review

Thank you for your highly rated review. We try our best to deliver great experience to all our guests and I am pleased that it was excellent for you. The pitch view rooms are really great and indeed offer a fantastic view of the Norwich City Football stadium. They are very popular on match days, as you can watch the... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

I booked a room for my partners birthday and as we are both massive football fans we had a pitch view room for the Norwich VS Cardiff game. The view was amazing!! The staff were lovely! Gill checked us in and made us feel very welcome, in the morning Emma I think her name was was very helpful in telling... More 

Was this review helpful? Yes 1
Hiren V V, General Manager at Holiday Inn Norwich City, responded to this review

Thank you Kiera127 for your lovely feedback. It is very refreshing to hear that your stay was amazing and indeed both Gill & Emma are over the moon to hear that they made your stay a memorable experience. The pitch view rooms are truly amazing and very unique to our hotel, they really are wonderful. Thank you for your high... More 

Leeds, United Kingdom
Contributor
11 reviews 11 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here whilst working for a couple of days in Norwich. The hotel was very clean and modern. The room was spacious and comfortable and provided everything I needed during my stay. An easy 10-15 minute walk from the train station, and reasonably close to the Riverside swimming pool (which I used for free via a token system setup... More 

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Hiren V V, General Manager at Holiday Inn Norwich City, responded to this review

Thank you for your review colint1, I always feel proud to hear lovely comments from a well-travelled guest as it truly encouraging. I have indeed shared your comments with my team and we all look forward to welcome you on your next visit. Kind Regards, Hiren Varvadekar General Manager More 

Contributor
14 reviews 14 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

A two-night stay on the sixth floor in a comfortable, clean and well-equipped room. We were there for a Norwich City home match and expected the hotel to be full but it wasn't. Only exception was immediately after the match when the bar area was totally crowded with two large bouncers (reassuringly) on the door which on reflection was always... More 

Was this review helpful? Yes
Hiren V V, General Manager at Holiday Inn Norwich City, responded to this review

Dear Uncleric, I am very pleased to hear that your stay was enjoyable at Holiday Inn Norwich City. In respect to security on the day we want to make sure all our guests have a pleasant experience during their visit to Norwich especially on a match day and to ensure this we have them in place to help deliver that... More 

Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 2 weeks ago

Stayed at this hotel for one night over Christmas and I was impressed. Very friendly staff on reception who we're extremely helpful as we had a problem with our booking as booked through a different website. The guy on the desk sorted it quickly and was very polite. Also was good at helping us with directions around Norwich. The staff... More 

Was this review helpful? Yes
Hiren V V, General Manager at Holiday Inn Norwich City, responded to this review

Thank you Fay B for your kind words. It is always a great honour to hear that our guests enjoyed their time with us and staff members were extremely helpful. We try our best to deliver great experience to all our guests and I am pleased that it was perfect for you. The pitch view rooms are really great and... More 

Banbury, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed (again!) for a home batch. Got the usual high standard service. Had an evening meal this time which was cooked to our liking. This stay was topped by meeting some ex-players inside the hotel. Fantastic!

Was this review helpful? Yes
Hiren V V, General Manager at Holiday Inn Norwich City, responded to this review

Thank you very much Ian C for another high rated review – we love it. I always feel proud to hear lovely comments from a regular guest as it is truly inspiring. I have indeed shared your comments with my team and we all look forward to welcome you on your next visit. Kind Regards, Hiren Varvadekar General Manager More 

Sheffield, United Kingdom
Senior Contributor
38 reviews 38 reviews
21 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel is in a good location,clean and modern within walking distance (about half a mile) from the station. Its part of the football ground and some of the rooms overlook the pitch Also Easy to walk into the city

Was this review helpful? Yes
Hiren V V, General Manager at Holiday Inn Norwich City, responded to this review

Dear Mattjj27671, Thank you for your great review. I am very pleased to hear that your stay was enjoyable and you found our hotel great value. Pitch view rooms are truly amazing and are my favourite too as the view is really fabulous. We look forward to welcome you soon. Kind Regards, Hiren Varvadekar General Manager More 

1 review
3 of 5 stars Reviewed 3 weeks ago via mobile

Hotel was welcoming upon arrival. The bar however was very disappointing...first I asked for a cocktail list-only to be told they "don't do cocktails", I then decided on a glass of processo-"we don't do that by the glass", I than requested the bottle only to be told they "we haven't got none at the bar, we've got some warm bottles... More 

Was this review helpful? Yes
Hiren V V, General Manager at Holiday Inn Norwich City, responded to this review

Thank you Keriandersonfor your feedback. As you may have noticed for other reviews, we obviously missed to deliver our usual high standard to you and I am very disappointed. I have spoken to our Bar Manager to make sure we do not miss any opportunities to sell in future and certainly not on special events. I was however pleased that... More 

Newmarket, United Kingdom
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We always stay here between Christmas and New Year. As always the staff are accommodating, the room clean, spacious for all 4 of us and the children particularly like the breakfast. The wifi is fast and free for IHG members, superb value for money, we are surely to be back again.

Was this review helpful? Yes
Hiren V V, General Manager at Holiday Inn Norwich City, responded to this review

Thank you for your kind words Blayford. We really do appreciate the time you have taken to pass your lovely feedback. It is such a pleasure to read all the hard work the team puts in is recognised. I have passed on your fantastic comments to the team, who really appreciate your feedback. Thank you for your loyalty and using... More 

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Additional Information about Holiday Inn Norwich City

Address: Carrow Rd, Norwich NR1 1HU, England
Phone Number:
Location: United Kingdom > England > East Anglia > Norfolk > Norwich
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Norwich City 3*
Number of rooms: 150
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Also Known As:
Holiday Inn Norwich City Hotel Norwich
Norwich Holiday Inn
Hotel Style:
#4 Business Hotel in Norwich
#5 Romantic Hotel in Norwich
#6 Family Hotel in Norwich

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