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All 52 Norwich hotels

St Giles House Hotel

4.0 of 5 Hotel   |   41 - 45 St Giles Street, Norwich NR2 1JR, England
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St Giles House Hotel
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77%
Ranked #16 of 52 hotels in Norwich
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
LondonMike London, United Kingdom
  • Reviews (285)
  • Photos (36)
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  • Room tips (47)
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285 people have reviewed this hotel

Traveler rating
    128
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    31
    20
    17
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21
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
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  • Italian first
  • Norwegian first
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  • Any
English first
London, United Kingdom
Senior Contributor
38 reviews 38 reviews
18 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

i agree with other reviewers with this one, its a great impressive building, lots of art deco interior which I really like but I think they are surfing on past glories. We stayed on the 3rd floor in a King room, nice and quiet but the room was not as 'king' as I thought, bed was small in comparison to... More

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Norwich, United Kingdom
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

My husband and I got married at St Giles House Hotel on 4th July, with afternoon tea and evening reception following the ceremony. Our day was absolutely perfect and we highly recommend St Giles both as a wedding venue and a hotel. The staff, led by Alice, were fantastic from the first meeting and throughout the wedding day, we could... More

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Senior Reviewer
6 reviews 6 reviews
3 of 5 stars Reviewed 5 days ago NEW

I would definitely stay here again. Beautiful hotel, lovely room, friendly staff. However, the thing that let me down (gently!) was breakfast; better ingredients and more attentive waiting staff would have improved my impression that this hotel is resting on the laurels of it's good location and setting.

Was this review helpful? Yes
StGilesHouse, Duty Manager/ Restaurant Manager at St Giles House Hotel, responded to this review

Thanks for your recent review...its so important we receive feedback as it helps us fix where we may be going wrong. I can assure you we are certainly not resting on our laurels, every effort is made for you to have a great stay with us I have spoken to the Head Chef today and he is looking into some... More

Leeds, United Kingdom
Top Contributor
269 reviews 269 reviews
134 hotel reviews
140 helpful votes 140 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

I stay in many hotels for business and this has to rate as wave rage I am afraid. From the outside you think you are in for a treat, and the staff on reception are very friendly and efficient. However, the rooms are a let down. Old fashioned and in need of some updating. My room was clean but lacked... More

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StGilesHouse, Duty Manager/ Restaurant Manager at St Giles House Hotel, responded to this review

Thanks for your recent review...its a shame you found us average. Great that you found the reception staff fantastic. The bread and pastries we use are baked fresh by the bakery each morning and is not some generic household brand...so i'm surprised you found it cheap. I'm sorry you couldn't find the Car park ( Which is situated behind the... More

Cambridge, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We booked this very last minute and couldn't have been more delighted with our choice! The location is fantastic; about 2 mins walk from Norwich market place. The building itself is delightful and our room was really nicely furnished and there was a roll top bath in the en suite :-) The staff were really friendly, the breakfast options more... More

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StGilesHouse, Duty Manager/ Restaurant Manager at St Giles House Hotel, responded to this review

Its great to read you had such an enjoyable stay with us....thanks for taking the to leave us a review More

Poole, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

It felt as though we were Royalty at this beautiful hotel..I would recomend it to anyone, the staff were lovely and the food excellent..definitely will return again! Right in the centre of Norwich surrounded by great bars and restaurants in easy walking distance but the hotel is so good you dont have to go elsewhere.!

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StGilesHouse, Duty Manager/ Restaurant Manager at St Giles House Hotel, responded to this review

You're my hero!! Such kind words. Its really great you had such a fantastic stay with us!! We can't thank you enough More

Norwich, United Kingdom
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I haven't written a review on here for ages but afternoon tea at St. Giles this week was so good it has spurred me into action. The staff are very professional and couldn't be more helpful, the building and decor is beautiful and (most importantly) the food is absolutely delicious, especially the scones and cakes. We had a few dietary... More

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StGilesHouse, Duty Manager/ Restaurant Manager at St Giles House Hotel, responded to this review

Thanks for you super king words!! Its great to read!! All our cakes and scones are made in house by our very talented brigade of new chefs!! Thanks again pop in again soon More

Norwich, United Kingdom
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I called in for sunday lunch, it was a perfect choice. The best sunday lunch we have had in Norwich. The staff are really friendly and helpful, the chef cooks everything fresh to order, he said it would take longer, well worth the wait. The staff including the chef actually care about customer service. We will be... More

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StGilesHouse, Duty Manager/ Restaurant Manager at St Giles House Hotel, responded to this review

Such king words...thanks for taking the time to leave us a review...it really helps us out. Its great that you had such a wonderful Sunday Lunch....hard to find in Norwich I think!! (Well you can't beat your mums) But its really great that you will telling you friends about us too Thanks Again Chris More

Southampton, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

My boyfriend and I were on a short cycling break in Norwich. We came to the St Giles after finding that we had been double booked at another hotel via a booking website, but so glad we did. We had been cycling all day and arrived at the hotel at about 7pm - our room was gorgeous and so relaxing... More

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StGilesHouse, Duty Manager/ Restaurant Manager at St Giles House Hotel, responded to this review

Wow....thanks for your great review! It is so pleasing to read that you had such a great stay and that all the staff here made your little cycling trip that bit better Thanks again More

London, United Kingdom
Contributor
17 reviews 17 reviews
8 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for one night and found it to be a really nice hotel. Great staff, very friendly and couldn't have been more helpful. Breakfast was very good too. The location of this hotel is brilliant for shopping and bars and restaurants. Excellent value, will be back:))

Was this review helpful? Yes
StGilesHouse, Duty Manager/ Restaurant Manager at St Giles House Hotel, responded to this review

Good Morning, Thanks for taking the time to leave us a review...it really helps us out Whats even better to read is that you had such an enjoyable stay Thanks again and we look forward to welcoming you back More

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Additional Information about St Giles House Hotel

Address: 41 - 45 St Giles Street, Norwich NR2 1JR, England
Location: United Kingdom > England > East Anglia > Norfolk > Norwich
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — St Giles House Hotel 4*
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Also Known As:
St Giles Hotel
St Giles Norwich

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Amenities

Bar / Lounge Business Center with Internet Access Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style
#5 Luxury Hotel in Norwich #8 Romantic Hotel in Norwich
Hotel Class
Number of rooms
24

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