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Holiday Inn Express Norwich


Hotel class 2.0 of 5
Sport Village Drayton High Road | (formerly Norwich Sport Village Hotel), Norwich NR6 5DU, England
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Reviews you can trust

87% Recommend
4.0 of 5 stars 31 reviews
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By trip type
All (31)
[ Date ] [ Rating ]
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1 of 5 stars
woozlewight   5 contributions
Kent
Nov 3, 2009 | Trip type: Couples New

Tempted by the price we selected this hotel. On arrival we found one of the duvets to be dirty. This was changed immediately. After unpacking the car we went to use the ensuite bathroom. There were still marks from the last occupant in the toilet and toilet paper over the floor. We complained to reception and after telling us it... more

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4 of 5 stars
MJT   31 contributions
London
Oct 20, 2009 | Trip type: Couples

Stayed here for one night over a weekend in October. Checkin was very efficient - staff explained all facilities and breakfast times etc. Room was your basic Holiday Inn Express room and clean and spacious. Buffet breakfast served in the nice reception area downstairs with very moreish croissants and good Tchibo coffee! All in all a pleasant stay. more

Management response from
LAURA MCGUIRE, Guest Service Manager

Thank you for your recent feedback regarding your stay at our hotel. Im pleased to hear you enjoyed your stay with us and we look forward to welcoming you back in the future. Laura McGuire Guest Service Manager.

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5 of 5 stars
DandSBerks   6 contributions
Berks
Oct 17, 2009 | Trip type: Couples

We recently stayed for one night at the Holiday Inn Express while visiting family in Norfolk. Our overall view of the hotel was excellent value for money. We pre-paid / booked via the internet and paid only £45 B&B for a double room. The hotel is easily located on the A140 just north of Norwich and is located on a... more

Management response from
LAURA MCGUIRE, Guest Service Manager

Thank you for your very positive feedback regarding your recent stay at our hotel. Im thrilled to hear that you enjoyed your stay and everything was to your satisfaction. We look forward to welcoming you back in the near future. Laura McGuire Guest Service Manager

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4 of 5 stars
haematocrit   5 contributions
NSW
Sep 29, 2009 | Trip type: Couples

A value for money basic hotel with very friendly and helpful staff. Sure, parking is a bit of a problem with having to compete with the skating rink and ASDA, but there's no problem with unloading cases close to the entry. Cheap meals are available from the adjacent ASDA. Would certainly select this hotel on any future visit. more

Management response from
LAURA MCGUIRE, Guest Service Manager

Thank you for your recent feedback regarding your stay at the Express by Holiday Inn Norwich. Firstly i would like to thank you for your positive comments regarding our staff we always try and give the best customer service to all our guests. I would also like to mention that the car park issue is being looked into and will...

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3 of 5 stars
jod2   1 contribution
Woburn
Sep 6, 2009 | Trip type: Family

We were traveling with friends. Both families had young children. We'd had a busy day on the beach and were all slightly weary. The hotel was easy enough to find (look for the enormous ASDA) but parking was confusing and busy. Took us at least 10 mins and one unhelpful visit to reception to clarify which parking spaces we could... more

Management response from
LAURA MCGUIRE, Guest Service Manager

Thank you for taking the time to post a review. Guest feedback is one of the most important and effective methods in allowing us to constantly monitor and improve the service we offer and i am pleased you have taken the time to offer your comments. firstly i would like to apologise for the experience you and your friends had...

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3 of 5 stars
Tynes1der   29 contributions
Tyne and Wear
Aug 18, 2009 | Trip type: Couples

We spent 5 nights over a long weekend here. The hotel is located between an Ice Rink (closed at the moment) and a sports/fitness club, and alongside a huge ASDA. The hotel advertises 80 parking spaces, but only about 20 of these are marked for hotel use, the rest shared with the adjacent 'sports village'. We were able to find... more

Management response from
LAURA MCGUIRE, manager

Thank you for your recent response regarding your stay at our hotel. We welcome guest feedback as it helps us improve on our services and standards. I would like to apologise for the fact you found it difficult to park it is a problem we are looking into and hopefully be resolved in the near future. As part of our...

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3 of 5 stars
DC_girlinLondon   13 contributions
London
Jul 23, 2009 | Trip type: Friends getaway

Visited with two girlfriends a couple weeks ago. The hotel was very clean and neat and well decorated for a Holiday Inn Express, exactly what you would expect. The breakfast was also good. However, the beds were so-so and the duvet/pillows definitely need to be upgraded for the price. My big complaint was with the noise at night. We got... more

Management response from
LAURA MCGUIRE, Manager

Thank you for your feedback regarding your stay at our hotel. Firstly I would like to apologise for the noise issue you received during your stay. The hotel, Ice rink and Health club used to be one sports complex before it was renovated to three seperate businesses. Unfortunately this means some noise may carry through the building. The windows are...

Second stay
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3 of 5 stars
bec_n_craig   87 contributions
London, United Kingdom
Jul 3, 2009 | Trip type: Business, Solo travel

Required to be in town on business, I have stayed here before, so decided to give it another go. £75 a night including breakfast A very friendly girl checked me in, when I entered my room it had just been painted and had a very strong smell. I went to open the windows but they didnt open, I wouldnt have... more

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5 of 5 stars
mervous   76 contributions
Jun 3, 2009 | Trip type: Business, Solo travel

Imagine the scene, hottest day of the year, had to park 1/4 mile from the hotel, lug my 3 bags to the reception (one of which has £5k worth of electronics in it) Travelled the best part of 500 miles and DESPERATE for the toilet. Argued with the receptionist that she swipe my B... card AFTER I've dumped the bags... more

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3 of 5 stars
bilvertsz   224 contributions
Rotterdam
Jan 2, 2009 | Trip type: Business, Solo travel

I actually like HI Express, many people don't, but these hotels are simple, clean and you know what you are going to get. The location is some what out of town a bit but it is easy to find. I think next door there was a bowling alley, but I am not 100% sure.. or it was the sports village.... more

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Holiday Inn Express Norwich Also Known As

  • Holiday Inn Norwich
  • Holiday Inn Express
  • Norwich Holiday Inn
Address: Sport Village Drayton High Road | (formerly Norwich Sport Village Hotel), Norwich NR6 5DU, England
Norwich Hotels Holiday Inn Express Norwich
4.0/5.0
31