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Caistor Hall Hotel

Caistor St Edmund, Norwich NR14 8QN, England
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Caistor Hall Hotel
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Ranked #24 of 49 Hotels in Norwich
A recent review
3 of 5 stars reviewed 5 days ago
Paul R Cheltenham, United Kingdom
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194 reviews from our community

Traveler rating
    73
    39
    22
    22
    38
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39
63
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44
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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    (45)
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Cheltenham, United Kingdom
Contributor
12 reviews 12 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Not a bad hotel. Staff appeared very friendly and helpful. Room loos very tired and in need of upgrade. Disappointing that no small toiletries in bathroom and only a small amount of tea/coffee in the room. Didn't use the restaurant but used room service instead. Meal ok but nothing special. The grounds look very good and the location is great.... More 

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2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

We go every year around the 4th of February as that's around our anniversary and my birthday I love it every time we go! The first time we went we first got together, then my other half proposed to me and hopefully will be getting married here! I love it and food and service is fantastic!!

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Norwich, United Kingdom
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Just back from Mothers Day meal. Started off well, ended awful. We had to wait an hour for our desserts, no one came out to apologise or explain why. Had to forgo coffee as table was needed for next sitting, disgraceful. We were offered money off our bill and this action could not be performed competently. Complete waste of time... More 

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London, United Kingdom
1 review
3 of 5 stars Reviewed 3 weeks ago

Unfortunately this was not a good hotel and we were very disappointed. The four poster bed was incredibly noisy so that every time one of us turned in our sleep the bed creaked and was quite loud. The curtain had slipped off the rail - obviously the 'stopper' had come off the one end so that the rollers had nowhere... More 

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Norwich, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

Our group regularly uses Caistor Hall Hotel for meetings and functions - the accomodation is first class, lots of character and comfortable, very helpful staff, and good food too! Our last evening function , with over 100 attending, was very successful, not least due to the very helpful and positive staff on duty - well done Caistor Hall Hotel!

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Senior Reviewer
9 reviews 9 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago

lovely setting, the room was light and airy but the shower was awful, I think the money spent on the huge TV could have been better spent on installing a decent shower as it was either boiling hot or freezing cold. I had booked this as a suprise for my husbands birthday which coincided with valentines day. The meal was... More 

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Norwich, United Kingdom
1 review
5 of 5 stars Reviewed February 18, 2015

We have been considering Caistor Hall as the venue for our wedding reception and have visited twice to view it. We fell in love straight away when we were shown around on our first visit by a wonderfully helpful and knowledgeable member of staff. We were a little unsure about the décor in one area as we felt that this... More 

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Yorkshire
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed February 16, 2015

From the outside the hotel looks promising but upon entering it is obviously in need of some major upgrades for the price we paid. Our superior room was ok, the bed was comfy with lovely cotton bedding, however the carpet as noted in previous review was frayed at the edges. The bathroom left a lot to be desired, no blind... More 

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1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed February 15, 2015

My boyfriend treated me to what we both thought was going to be a romantic over night stay. We were greeted to on arrival by a friendly young lady, who showed us to our bedroom. We had booked a superior room for Valentine's Day, but when we entered the hotel room, I immediately noticed that there was no bath tub,... More 

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norfolk
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 14, 2015

We stayed here for the valentines package On arrival we were met by a polite member of staff and received an informative and swift check in We had booked what the hotel call a luxury superior room At the rate of £130 a night and this does not include breakfast and is charged at £9.50 per person !! Not value... More 

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