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All 50 Norwich hotels

Premier Inn Norwich City Centre - Duke Street

Duke Street, Norwich NR3 3AP, England
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Ranked #3 of 50 Hotels in Norwich
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed September 1, 2013
kat225 Newcastle upon Tyne
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667 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Premier Inn Norwich City Centre - Duke Street
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Newcastle upon Tyne
Top Contributor
83 reviews 83 reviews
27 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed September 1, 2013 via mobile

Stayed here for 2 evenings and loved the service, Sandro served in the bar and on reception and was amazingly friendly and welcoming, a great ambassador for the hotel. Food and drinks were as good as every other premier inn. Our room 422 was fab apart from the high temps as mentioned in other reviews. Yes it's summer, yes the... More

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Norwich, United Kingdom
Contributor
15 reviews 15 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed September 1, 2013

Stayed at this hotel for the second time over week and we were very happy with it. Spacious room for two people with a good sized bathroom too! Massive, pretty comfy bed and no noise heard from outside the hotel (although we were out the back at the hotel so that obviously contributed to that). Not a five star hotel... More

Was this review helpful? Yes 1
Kingston Upon Thames, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed August 31, 2013

Had a terrible night's sleep due to the uncomfortably hot temperature within our room, despite using the air conditioning an a fan. The size of the room was also quite cramped to accommodate 2 adults and 2 children. I would definitely not stay here again and was not encouraged to follow up the good night's sleep guarantee. I was simply... More

Review collected in partnership with premierinn.com

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WhitbreadHotels, Online Customer Service at Premier Inn Norwich City Centre - Duke Street, responded to this review

Thank you for reviewing your recent stay at our hotel. At Premier Inn we always strive to provide customers with a comfortable stay, and I apologise that on this occasion we failed to provide this. Please email your details to talktous@premierinn.com and we will follow this up with the Management Team. Your feedback is very much appreciated and we look... More

Sutton Coldfield, United Kingdom
Contributor
20 reviews 20 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed August 30, 2013

My daughter and I stayed here for one night. I have stayed in a variety of premier inns but this one is not as good as others as the rooms and decor are tired. The location is good and the car parking is free if a short walk away to the nearby multi storey car park. Access to the room... More

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Newmarket, United Kingdom
Top Contributor
78 reviews 78 reviews
24 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed August 30, 2013

Value for money you cannot do better. We booked 12 weeks ahead to go to a show in Norwich. The room was spotless. The bed very comfortable. the staff were well trained and new their job. I take my hat off to Whitbread Group they have stolen all the customers away from Travel Lodge whos standards have slipped. I always... More

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Tamworth
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 27, 2013

This Premier Inn made an ideal base for exploring Norwich and Norfolk with the family. Good value for room and breakfast, only gripe would be how hot the room was although in fairness, fans supplied !

Review collected in partnership with premierinn.com

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Camberley Surrey
Senior Contributor
48 reviews 48 reviews
33 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed August 23, 2013

They promised us a good night sleep, great value food and drink in a clean comfortable environment and they delivered. Being centrally located close to the Lanes andits interesting shops and restaurants was a bonus.

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norwich
Contributor
14 reviews 14 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed August 22, 2013

Me and my husband stayed here when my daughter got married , we didn't check in until midnight but both the receptionists were friendly and helpful. The room was like any other premier inns so was clean. We stayed in this one and not the other one in Norwich because it is a lot quieter. The car park is a... More

Was this review helpful? Yes 2
South Coast
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 22, 2013

First time we have stayed in a Premier Inn - wouldn't return to this hotel chain based on our stay. I know it is a budget hotel but for the price we paid (168 for three nights) I had expected more comforts in the room - no glass in bathroom, no choice of pillows as stated in room pack, very... More

Was this review helpful? Yes 1
WhitbreadHotels, Online Customer Service at Premier Inn Norwich City Centre - Duke Street, responded to this review

Thank you for your review. It really matters to us that our guests have a comfortable nights sleep, and we guarantee this. We do sincerely apologise that on this occasion we failed to provide this. Please be assured that all your feedback is very important to us as we endeavour to meet all our customer’s needs. Please email your booking... More

Assen, The Netherlands
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed August 19, 2013

Stayed in this place a few times over the years. Like the other Premier Inn in Norwich, the rooms are basic but clean, beds are decent and facilities are fine. Service is great, breakfast pretty good. Perfect place for business and weekends away. Both Premier Inns in the centre are located pretty well but I prefer this one as it's... More

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Additional Information about Premier Inn Norwich City Centre - Duke Street

Address: Duke Street, Norwich NR3 3AP, England
Phone Number:
Location: United Kingdom > England > East Anglia > Norfolk > Norwich
Price Range (Based on Average Rates): $
Number of rooms: 117
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Also Known As:
Premier Inn Norwich City Centre (Duke Street) Hotel Norwich
Norwich Premier Inn

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