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Premier Inn Norwich City Centre - Duke Street

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Duke Street, Norwich NR3 3AP, England
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Premier Inn Norwich City Centre - Duke Street
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Premier Inn Norwich City Centre - Duke Street
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809 Reviews from our TripAdvisor Community

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Traveler rating
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    278
    61
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    7
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (152)
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  • Italian first
  • Portuguese first
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English first
  • All months
    (809)
  • Mar-May only
    (207)
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    (186)
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London, United Kingdom
Level Contributor
9 reviews
8 hotel reviews
5 of 5 stars Reviewed yesterday NEW

I was reluctant to stay at Premier inn but this hotel made me use this brand again. The room was very nice and quiet with a view towards the little canal. - very clean and pleasant Staff was excellent and helpful and even offered us umbrellas. I would use this hotel in the future.

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Leicester, UK
Level Contributor
69 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stayed at the hotel last week as part of a business trip. Check in was efficient and no concerns. It was very hot and as the hotel did not have AC in the room, they provided a fan to try and keep the room cool. Breakfast was served in the main restaurant and was plentiful. Something for everyone. Evening... More 

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Newmarket, United Kingdom
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Bit of a wait at check in as we seemed to hit a busy period. Staff were cheerful polite and efficient and tried hard to dispel the chain hotel image. Everything was as you would expect from this excellent budget hotel. Location was perfect and parking no problem.

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Birmingham
Level Contributor
127 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

The worst of the two Premier Inns in Norwich in my opinion, I have stayed in both over recent trips and the Norwich Nelson City Centre Premier Inn is superior. This hotel if clearly due for a refurb and looks a little tired compared with newer hotels in the group. On one of the warmest nights of the year the... More 

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Bristol, England, United Kingdom
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here many times, it's a pretty good example of a city centre premier inn, although has off site parking which used to be free but now costs £4.00 - so factor this in when comparing prices. On site Thyme Restaurant which serves typical bar food plus a few grills, is ok, but there are plenty of better restaurants both... More 

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Holly M, Manager at Premier Inn Norwich City Centre - Duke Street, responded to this review

Dear Andy D, Thankyou for your review of our hotel here, we are glad you enjoyed your stay. If you choose to eat with us again have you tried our great value Meal Deal? £22.99, 2 course evening meal and with breakfast included as well! We are about a week away from beginning a full hotel refurbishment, so I am... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

We arrived quite late to the premier inn and the staff were very helpful. The check inn was very efficient and we had time to eat in the resturant as they looked after our bags so we didn't have to go to our room first. The resturant staff were very helpful and attentive. They didn't mind that the resturant was... More 

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Holly M, Manager at Premier Inn Norwich City Centre - Duke Street, responded to this review

Dear mpearson27, Thankyou for your review, we are very glad you enjoyed your stay and the food in our restaurant. Have you tried our Meal Deal before? It's great value, have a look at it next time you stay with us. We are due to start our refurbishment very soon, and would love for you to come and experience the... More 

London
Level Contributor
253 reviews
128 hotel reviews
common_n_hotel_reviews_1bd8 204 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I used to stay regularly at this Premier Inn for work. The staff are very friendly, rooms are quiet and clean. I would recommend rooms on the top floor of the hotel at the back for maximum peace and quiet. Worth noting that the price here fluctuates a lot - in Jan/Feb, I was paying £35 a night but it's... More 

Was this review helpful? Yes 1
Holly M, Manager at Premier Inn Norwich City Centre - Duke Street, responded to this review

Dear Travel_Lion_10, Thankyou for your review, and we are very glad you chose us time and time again. Our prices do fluctuate throughout the year but our best value rates will always be available on premierinn.com (we now have a new website up and running which is well worth a look) Many Thanks, Holly M More 

Nottingham UK
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed for 1 night and I have to say from the outset if I ever have a choice of hotels I usually choose a Premier Inn. This is my second stay at the Duke Street PI so I already knew about the car park, which is off-site (£4 payment up front at the check-in desk). My previous stay was overlooking... More 

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Holly M, Manager at Premier Inn Norwich City Centre - Duke Street, responded to this review

Dear peeps27, Thankyou for your review. We appreciate your comments and are aware that we can be a little warm during the summer months, but we always provide at least 1 fan and a spare sheet incase you dont want to use the duvet. You guessed right! We are actually begininng a full hotel refurbishment on Monday 29th June which... More 

Kenilworth, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

We have stayed at this Premier Inn twice but this time we took advantage of the meal deal. Amazing value for money. We both had a rib-eye steak cooked to perfection. The rest of the meal was excellent, as was the breakfast. More importantly, the staff were very efficient, friendly and met our every needs. As with all Premier Inns,... More 

Review collected in partnership with premierinn.com

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Holly M, Manager at Premier Inn Norwich City Centre - Duke Street, responded to this review

Dear 638jacqui, Thankyou for your review. I am very glad you enjoyed dinner with us, taking advantage of our great value Meal Deal. We look forward to seeing you again. Many Thanks, Holly M More 

Farnborough
1 review
5 of 5 stars Reviewed 3 weeks ago

This has to be the friendliest Premier Inn I have stayed in. Staff were welcoming, efficient, helpful and knowledgeable. Breakfasts were good, room was perfect, I had the window open as it was quite hot in the room and there was a bit of noise from outside but it was a Saturday night! Dan and Julian were fantastic when I... More 

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Holly M, Manager at Premier Inn Norwich City Centre - Duke Street, responded to this review

Dear nichola1977s, Thankyou very much for your lovely review. I am very glad you enjoyed your stay and the service you recieved. I will pass on your comments to Julian and Dan! We hope to see you again soon. Many Thanks, Holly M More 

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