We have just returned from a two day break in Norwich. On arrival we were greeted by Ann a very friendly receptionist and the booking inn process was easily completed. The room was the usual standard expected of a Premier Inn being both clean and tidy as was the bathroom. However the latter could do with a hook on the... More

Stayed for one night on way to visit parents. The staff were efficient and helpful. The room was very clean and comfortable. We enjoyed an excellent meal in the restaurant next door which had an excellent selection of ales. The breakfast was also very nice. Would certainly recommend staying here.

Stayed for two nights in 2 family rooms. The staff were very welcoming and made every effort to ensure that we had everything we needed. The rooms and beds were comfortable and clean. We often stay in Premier Inns, usually on special offers and this is one that we would stay at again. It's larger than most and modern. There... More

Stayed at the Premier Inn at Norwich airport as I had an early flight in the morning. Half the cost of the Holiday Inn next door. Clean room, comfortable cotton sheets, clean shower and very quiet (didn't hear any noise from corridor or adjoining rooms). Friendly competent staff. Surprised at how nice it all was!

Stayed 3 nights 21st to 24th March.This was ideally located for a break in Norfolk. Easily reached from the North but right on the ring road so Coastline and the Broads were easily reached. Park and Ride into city centre walking distance from the hotel. Hotel staff VERY friendly as were the taxi drivers they recommended and they also knew... More

Its ok, i mean its what you expect from a chain hotel. Room was average and so was everything else. The mattress was cheap and not as comfy as i would have like it to be. But hey for £29 im not going to complain Would recommend if staying for one night

Stayed for 2 nights 8th/9th March, couple plus two children visiting family. Booked in January & got both nights for £69, excellent value. The room was clean and the bed was comfortable. Could not fault the room really and the staff on reception were friendly and helpful. Check in was instant and easy. We ate in the Oaks next door... More

Having stayed in many premier inns as a family, we would say that this hotel provided one of the best family interconnecting rooms we have ever stayed in. However.....the Oaks Pub next door is a true embarrassment to the hotel and Premier Inn brand. The staff were so unfriendly and the food was disgusting. Suggestion - send the pub staff... More

I was supposed to stay at this hotel on a business trip but it got cancelled due to the snow and changed to the following week. As I hadn't booked the flexible room rate, I was told I was not allowed to amend the date to the following week even though I had called up the hotel and there were... More