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The Oaklands Hotel

89 Yarmouth Road, Norwich NR7 0HH, England
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The Oaklands Hotel
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Ranked #29 of 49 Hotels in Norwich
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384 reviews from our community

Traveler rating
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    77
    59
    46
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (82)
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norwich
Contributor
12 reviews 12 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 1 week ago

Am writing about the bar/restaurant not the hotel facilities. The bar and terrace look lovely but not good service, you are up and down ordering drinks and food very diy a shame. We had the smallest proseccos for £6.25 we have had anywhere in Norwich very basic small glasses. We went for 2 courses on the car very not expensive... More 

Was this review helpful? Yes 2
Leeds, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We were looking for a one night stay great sleep room 11 only things I could fault was rusty rails in the bathroom towel rail. The lady that directed us was really nice didn't catch her name. We would stay again lovely staff fab breakfast beautiful grounds

Was this review helpful? Yes 1
Norwich, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

have stayed here many times, this time we got an offer, we had a fantastic evening meal with very accommodating staff who changed our set meal with no extra charge, had drinks in bar again with friendly staff. Room on this visit was very basic and mattress was extremely uncomfortable ( family room) but previous stays in upgraded room and... More 

Was this review helpful? Yes 1
Norwich, United Kingdom
Reviewer
4 reviews 4 reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 1 week ago

Well what a total disappointment..... Having spent a lot of money of a make over of the tired old carvery restaurant area.... It seems that several basic things have been overlooked by the questionable ownership / management talents....or lack of.... The restaurant has been partial made open with a roof light bifold doors and open air deck the old carvery... More 

Was this review helpful? Yes 4

Travelers are raving about these Norwich hotels

Grantham, United Kingdom
Top Contributor
146 reviews 146 reviews
28 hotel reviews
123 helpful votes 123 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My wife and I were booked into this hotel to stay after attending a wedding reception held on the premises. Maybe the Bride and Groom had a lot of input to the decoration of the marquee utilised for the reception, but it was superb, and the attention to detail first class. Table linen was to a high quality, and the... More 

Was this review helpful? Yes 1
Thundersley Essex
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

OK Staff really need customer skills training, attitude appalling. Except for the Lady Manageress. My husband and I were with my Mother she was first put into a really bad room, a storage cupboard would have been better! She did get moved. We had the Luxury suite which had under floor heating - no instructions, arrived to freezing cold tired... More 

Was this review helpful? Yes 2
Stoke on trent
Contributor
16 reviews 16 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stopped there for a week booked by work my room was a bit on the small side every time I walked into bathroom kept knocking my back on bathroom door handle didn't always replace the hot chocolate room key kept going faulty wouldn't open door had to have it reprogrammed 2 nights running disappointed can't get bar menu after 9... More 

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Rossendale, United Kingdom
2 reviews
3 of 5 stars Reviewed 3 weeks ago via mobile

Having visited today to see if we like it for a holiday in july i can say i am somewhat disappointed with the staff attitudes! The hotel in its self is lovely freshly decorated and provides a calm relaxing atmosphere. Then you get the staff ...... They are seriously lacking customer service skills and it seems everything is an inconvenience... More 

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Norwich, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 3 weeks ago

now paying for renevation, carvery price gone up to £5.95, chef mean on meat, no personality, vegs very dull and tasteless, lucky if you get it still hot when sitted at table, we did point out to waitress that it was all cold to which we watched in horror as chef went along all the 'hot plates' and stuck his... More 

Was this review helpful? Yes 1
Horsham, United Kingdom
1 review
4 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel on two separate occasions and was very impressed with the staff, food and rooms. The restaurant food is excellent and we were looked after by Vivien who could not do enough to help you for your visit.

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Amenities