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All 53 Norwich hotels

Holiday Inn Norwich

3.0 of 5 Hotel   |   Ipswich Road, Norwich NR4 6EP, England
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Holiday Inn Norwich
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Ranked #17 of 53 hotels in Norwich
A recent review
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336 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
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English first
suffolk
Top Contributor
143 reviews 143 reviews
32 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed overnight, comfortable room, clean. The shutters on the windows ensured a dark relaxing room. Bath took ages to run but a minor problem. The major concern is the fact that you have to pay for the wifi in the bedrooms although free in the public areas. Why not in the bedrooms? The breakfast was good, food was continually refreshed.... More

Was this review helpful? Yes 1
Stansted Mountfitchet, United Kingdom
1 review
5 of 5 stars Reviewed 3 days ago NEW

Travelled with a friend for a short midweek break. Hotel was very good value with breakfast included as an option. Rooms were spacious, modern and clean with tea and coffee making facilities and biscuits! Hotel reception staff were particularly helpful offering directions and a map of the city. Car could be left at the hotel for a small charge and... More

Was this review helpful? Yes
Diane M, General Manager at Holiday Inn Norwich, responded to this review

Dear Guest You have posted a review for the wrong hotel! I will ask trip advisor to remove it. The hotel you stayed at was Carrow Road not Ipswich Road Best Regards Diane McTague General Manager More

Stamford, United Kingdom
Contributor
16 reviews 16 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We booked through the internet on the Holiday Inn website, very easy to do and a very good price, booking the breakfast at the same time made it easier on the day, all you have to do is give your name on entering the dining room. The hotel is easy to find, with plenty of parking spaces. Booking in was... More

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Diane M, General Manager at Holiday Inn Norwich, responded to this review

Dear Andym Delighted you had such a great stay and thoroughly enjoyed your breakfast,including the black pudding which is delicious!! I do hope that when next in Norwich you will come and stay again Best Regards Diane McTague General Manager More

Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

We had a group booking for Holiday Inn, Ipswich Road today. 19 rooms booked and confirmed. When we got there about 5.15 they had cancelled our rooms. The staff in reception was unbelivably unhelpful, rude and angry. For 1 hour we tried to get some help as we had 6 young kids with us. We just got told to leave... More

Was this review helpful? Yes 2
Norwich England
Senior Contributor
44 reviews 44 reviews
4 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We parked easily and for free. We are members of the nearby leisure club and had seen the discounts advertised when eating here. It was midweek and very quiet. Pleasant lounge bar food area. Large but not noisy tv s. The menu did not look promising until we found the meals hidden among the sandwiches, and we nearly left, but... More

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Diane M, General Manager at Holiday Inn Norwich, responded to this review

Dear cornetplayer11111 Many thanks for your review, Delighted you enjoyed your lunch! Come and check out our delicious daily chef specials! Hope to see you again soon! Best Regards Diane McTague General Manger More

London, United Kingdom
1 review
5 of 5 stars Reviewed 6 days ago NEW

Returned to this hotel for the second time following our earlier short break last year. This time we stayed for 3 nights dinner bed and breakfast over a weekend. As on our previous visit, we could not find fault. The room was spacious and immaculately clean (double) with a surprisingly large bathroom, with all the usual facilities. The food was... More

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Diane M, General Manager at Holiday Inn Norwich, responded to this review

Dear Steve S Many thanks for your review, I am thrilled you have had a second great stay and that my team looked after you so well. I do hope that we will see you again soon! Best Regards Diane McTague General Manager More

Colchester, United Kingdom
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

The hotel itself is OK, the room and leisure facilities are nice and the breakfast was delicious and had lots of selection, however its Customer Service really lets it down. We ordered a taxi with reception which it turns out they did not book so we missed a train and when we queried a few problems we had with regards... More

Was this review helpful? Yes 2
Diane M, General Manager at Holiday Inn Norwich, responded to this review

Dear Lauren C, Many thanks for your review. Perhaps I can clarify to the wider audience that what you have wrote in your review is indeed incorrect. The issue that you encountered with the taxi was a fault of your own and not my team or the taxi driver. My team are continually praised for the excellent guest service on... More

Weesp, The Netherlands
2 reviews
4 of 5 stars Reviewed 1 week ago

This hotel is ok. Rooms are spacious, beds are fine, rooms are clean enough, internet is below standard. However, I enjoyed a really nice Burger with a glass of red wine in the restaurant. Served by Karem, a most friendly, personal and professional guy. He really made me smile. Karem gives the S of feeling special to Service!

Was this review helpful? Yes
Diane M, General Manager at Holiday Inn Norwich, responded to this review

Dear RobSW6486CH Many thanks for your review Delighted you had an overall good stay and that one of my team made the stay memorable for you. Hope that we can welcome you back in Norwich again very soon Have a lovely Easter weekend! Best Regards Diane McTague General Manager More

Berkshire
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed 2 nights (Friday/Saturday) in March. Top positives... 1. The staff - in particular the restaurant and bar staff who were excellent in terms of customer service and ran the place to almost military precision. It might sound a bit gushing, but, really, it was a joy to watch. 2. The food - this was so much better than... More

Was this review helpful? Yes 1
Diane M, General Manager at Holiday Inn Norwich, responded to this review

Dear LaughOutLoud2 I did chuckle to myself when I read your email name!! Really great to read that you thoroughly enjoyed your stay and that my team amused you!! They are a great bunch who all work very hard. With regards to the wi fi,that is company policy,There is complimentary wi fi in the bar/lounge area's available for all guests.... More

Bridgwater, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

If you want a Pokey upmarket Premier Inn, Travel Lodge or Express by Holiday Inn then the Holiday Inn Ipswich Road Norwich is the place for you. It was possible to touch opposite walls in the bathroom by stretching my arms out. Great for one night but if like me you are staying for three nights or more I am... More

Was this review helpful? Yes
Diane M, General Manager at Holiday Inn Norwich, responded to this review

Dear Objective-criticiser Many thanks for your review A slight exaggeration about the bathroom size. Although great to see that you had an overall good stay! Best Regards Diane McTague General Manager More

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Additional Information about Holiday Inn Norwich

Also Known As:
Holiday Inn Norwich Hotel Norwich
Holiday Inn Norwich Hotel
Norwich Holiday Inn
Address: Ipswich Road, Norwich NR4 6EP, England
Phone Number:
Location: United Kingdom > England > East Anglia > Norfolk > Norwich
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#9 Family Hotel in Norwich
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Norwich 3*
Official Description (provided by the hotel):
Holiday Inn Norwich enjoys an excellent location only 2.5 miles south from Norwich city centre. This Norwich Hotel offers easy access to attractions such as Great Yarmouth, Snetterton; Norwich City FC and Sandringham House & Gardens. This Norwich hotel combines excellent facilities for both business and leisure users, including Kids eat and stay for free*.The Hotel facilities include 119 Air Conditioned hotel Bedrooms, High Speed Internet access in bedrooms, conference rooms and public areas. This hotel in Norwich offers family rooms and accessible rooms too.Holiday Inn, Norwich has 5 meeting rooms which can cater for many requirements for up to 150 people, from Meetings, Christenings, Family Birthdays, Funerals to Weddings. Ample free car parking is available. The Hotel offers a Gym, Sauna, Spa Bath and Indoor Heated 13m Swimming Pool and is complimented by an on-site beauty therapist (pre-booking recommended). The hotel restaurant allows you to dine in an informal atmosphere everyday; serving a full buffet breakfast and extensive dinner menu that caters for everyone. Whether you are looking for sight-seeing, shopping, or exploring the beautiful Norfolk countryside we have it all. Discover the hidden gem of East Anglia that is known as Norfolk. *Terms and conditions apply. ... more   less 
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