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All 52 Norwich hotels

Holiday Inn Norwich

3.0 of 5 Hotel   |   Ipswich Road, Norwich NR4 6EP, England
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Ranked #17 of 52 Hotels in Norwich
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 3 days ago
Surbiton53 Romford, United Kingdom
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384 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
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Romford, United Kingdom
Contributor
17 reviews 17 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We arrived late on Friday, check-in was swift, I offered my IHG card to obtain free wifi, once in our room we noticed it did not match our booking confirmation, ie in room safe, fridge/mini bar, sofa etc I returned to reception to be greeted by' our rooms don't have safes do they ?' I was told go back to... More

Was this review helpful? Yes
Diane M, General Manager at Holiday Inn Norwich, responded to this review

Dear Guest, Many thanks for taking the time to review your recent stay. I have noted from you booking that you did not book an exec room,hence why you were not allocated that room type. The in room safes are not located in all rooms,however we do have a guest safe in reception and and all guests are more than... More

Birmingham, United Kingdom
Senior Contributor
31 reviews 31 reviews
19 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

3 nights on business - good things: good gym with a pool and sauna as well as the fitness suite, service was very good and the room was clean. Free internet access which was reasonably reliable. It's close to the broads which are great for walking/running/riding. could do better with the menu which didn't seem very extensive and the fittings... More

Was this review helpful? Yes
Diane M, General Manager at Holiday Inn Norwich, responded to this review

Dear James_bethel Delighted you had a great stay. The leisure facilities are excellent and well worth using when staying in the hotel I have noted your point re the restaurant dinner menu and will feedback to my Head Chef I do hope that when next in Norwich we can welcome you back again! Best Regards Diane McTague General Manager More

Las Vegas
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Stayed at the Holiday Inn for 1 night whilst working in Norwich. The rating of the property is based on the standard of the room, which was very clean, with good standard of fittings, the shower worked and a good bed to sleep in. The only downside was that it was a bit dark in the room trying to do... More

Was this review helpful? Yes
Diane M, General Manager at Holiday Inn Norwich, responded to this review

Dear Robert J Many thanks for taking the time to post a review. Delighted you had an overall great stay. Just need to clarify we have Spirit Healthclub its not Virgin Active. Hope that when next in Norwich we can welcome you back again! Best Regards Diane McTague General Manager More

King's Lynn, United Kingdom
Senior Contributor
39 reviews 39 reviews
31 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 1 week ago

The last time I used a Holiday Inn Hotel near Gatwick airport about 8 years ago I was very disappointed. It was noisy and the bed was uncomfortable. I therefore wasn`t quite sure what to expect. However, when I arrived at this particular hotel, I was impressed by the standard of the hotel and the facilities. The room was clean... More

Was this review helpful? Yes 1
Diane M, General Manager at Holiday Inn Norwich, responded to this review

Dear rose-from-the-shires, I was disappointed to read your review and see that you encountered an issue with noise. But great to see that you enjoyed the leisure facilities and your lovely comments regarding the overall cleanliness of the hotel. Best Regards Diane McTague General Manager More

Senior Contributor
22 reviews 22 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

When booked expected an average stay, however the hotel standard was definitely above average. Room was high standard and very clean. Hotel offered a bar and restaurant and health club. Breakfast was a good standard with a wide range of chioce

Was this review helpful? Yes 2
Diane M, General Manager at Holiday Inn Norwich, responded to this review

Dear Megan & Martin P Delighted to read you both had a great stay.. I will certainly pass on your lovely comments to my Housekeeping Manager & her team. She does pride herself on keeping her rooms spotless. I do hope that we can welcome you again soon Best Regards Diane McTague General Manger More

Horsham, United Kingdom
Senior Contributor
34 reviews 34 reviews
18 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stayed one night on business the staff were all very good and helpful. The place was spotless, truly it was very clean. The room was clean ( I know just saying) great bed and very comfy. I love the choice of pillows that Holiday Inn offer also nice to have a bath and shower option. Breakfast was £11 however there... More

Was this review helpful? Yes 2
Diane M, General Manager at Holiday Inn Norwich, responded to this review

Dear Fisher_JJ Many thanks for your review,I am thrilled you had a lovely stay and enjoyed the pancakes they are delicious!!! with the fruit compote and Greek yoghurt! I have passed your fabulous comments onto my Housekeeping Manager and her team,the rooms here are immaculate,as I believe that every guest checking into my hotel should have a spotlessly clean room... More

Senior Contributor
41 reviews 41 reviews
20 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 2 weeks ago

wrbsite states that wifi is available but they dont go out of their way to mention that it costs £16 for 24 hours. they gave me a disabled room, toilet was too high and bath was too low, bath also leaked

Was this review helpful? Yes
Diane M, General Manager at Holiday Inn Norwich, responded to this review

Dear Guest Many thanks for your feedback,however I will just clarify you booked an accessible room, A call to reception would have ensured a swift repair of your bath or a room move. With regard to the wifi,all public areas have free wifi for all guests. Also on check in if not already an IHG Rewards member you would have... More

Grays Thurrock, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed 4 nights at the hotel over the Aug bank holiday. Having stayed at other Holiday inn hotels, I was a little disappointed with this hotel. What we liked was the excellent leisure facilities for both children and adults, the complimentary Internet and bottled water and biscuits and chocolate in the executive room and the friendly staff. What we... More

Was this review helpful? Yes 1
Diane M, General Manager at Holiday Inn Norwich, responded to this review

Dear Guest, Many thanks for taking the time to post a review. Great to see that you enjoyed the facilities and overall stay apart from the size of the breakfast area! With regards to the lift it does state on all of the websites that we do not have a lift on site. That would have been apparent on your... More

Maidstone, United Kingdom
Contributor
15 reviews 15 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 26, 2014

We stayed at the hotel over the Bank holiday and were delighted with the experience. The car parking was spacious and the reception area spotless and welcoming. Our check-in was thorough and we were given all the information we needed by our pleasant receptionist. The room we had was of a good size and very clean with good furnishings, modern... More

Was this review helpful? Yes 2
Diane M, General Manager at Holiday Inn Norwich, responded to this review

Dear willpettit, Wow- what a fantastic review! I am thrilled you had such a great stay and your lovely comments regarding my team will be passed on. I have to agree,the exterior does not do my fabulous hotel justice. I hope we can welcome you back very soon! Best Regards Diane McTague General Manager More

Burry Port, United Kingdom
Senior Contributor
48 reviews 48 reviews
21 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed August 25, 2014

We had 2 very quiet, comfortable nights when using this hotel to visit Norwich and the surrounding area. The hotel is very convenient for visiting the city - just a short drive away - and as it is situated on the outskirts it is easy to travel to nearby villages and sites. Breakfast was good. We ate twice in the... More

Was this review helpful? Yes 1
Diane M, General Manager at Holiday Inn Norwich, responded to this review

Dear David T, Delighted to see you had a lovely stay. The hotel is a great base for exploring around the city and beyond. I do hope that we will see you again soon. Best Regards Diane McTague General Manager More

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Additional Information about Holiday Inn Norwich

Address: Ipswich Road, Norwich NR4 6EP, England
Phone Number:
Location: United Kingdom > England > East Anglia > Norfolk > Norwich
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Norwich 3*
Number of rooms: 116
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Also Known As:
Holiday Inn Norwich Hotel Norwich
Norwich Holiday Inn

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