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Holiday Inn Norwich

3.0 of 5
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Ipswich Road, Norwich NR4 6EP, England
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Holiday Inn Norwich
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Ranked #18 of 49 Hotels in Norwich
A recent review
5 of 5 stars reviewed 2 days ago
baron28
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443 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (84)
Date | Rating
  • Dutch first
  • English first
  • Any
English first
  • All months
    (443)
  • Mar-May only
    (125)
  • Jun-Aug only
    (120)
  • Sep-Nov only
    (102)
  • Dec-Feb only
    (96)
All months
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Cannot fault this place ... Stayed three nights and had breakfast and evening meals .. From the food to the staff it was all really good for the price ... Would recommend to all .. Special mention to becca as she was a credit to hospitality.. 100% would return :)

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Norwich, United Kingdom
Level Contributor
72 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

stayed here before and overall ok, nice to have a pool and hot tub free to use, but very slow service for the evening meal there. breakfast was again ok but im diabetic and they didnt have any splenda powder for cereal, i asked a waiter and they said they dont have it, i suggested to reception they should supply... More 

Was this review helpful? Yes
Lucy R, Manager at Holiday Inn Norwich, responded to this review

Dear Leeleer77, Thank you for taking the time to write a review about your recent stay. I will make sure your feedback is paased onto the Head Chef, who will look into purchasing Splenda as suggested. Kind regards Lucy Rose General Manager Holiday Inn Norwich More 

Peterborough, England, United Kingdom
Level Contributor
41 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed 1 week ago

A typical Holiday Inn, without doubt it is the IHG brand in most need of investment. We stayed in a newly upgraded room which is a definite improvement, other than the bathroom which is just not big enough. You have to close the door to have any chance of getting into the shower. Food was OK but nothing spectacular. The... More 

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Lucy R, Manager at Holiday Inn Norwich, responded to this review

Dear 929ScottB929, Thank you for taking the tine to write a review about the hotel. As you have mentioned we are currently going through a refurbishment which was the bathrooms, and bedrooms will be completed in the future. We have been working hard on ensuring our guest get a good variety of food and I am glad to hear you... More 

Stockport, United Kingdom
Level Contributor
53 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Conveniently located hotel on the south side of the city. Quiet, comfortable room. Internet was free but somewhat slow. I did not eat in the hotel at night but walked into Norwich instead which took about 25 minutes. Breakfast was OK, but the plates could have done to be hot. Overall a trouble free stay, but nothing remarkable.

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Lucy R, Manager at Holiday Inn Norwich, responded to this review

Dear Mike0046, Thank you for taking the time to write a review about your recent stay and its great to hear you had a quiet and comfortable stay. I do hope you will come and visit us again soon. Kind regards Lucy Rose General Manager Holiday Inn Norwich More 

York, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here for a week on business with 14 colleagues. First time in Norwich for me. The room itself was very good albeit you could hear your immediate neighbours going to the toilet. Other than the thin walls the room itself was very good. Internet access was a joke, 10 years ago my dial up would have been quicker. The... More 

Was this review helpful? Yes 1
Level Contributor
49 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We were upgraded to the 6th floor and had a view of the entire football field. Might be a fun place to watch the game from. Rooms were clean and neat. Bathroom was spacious and well appointed. We didn't eat at the restaurant - you can get the full English at the grocery store across the street at a fraction... More 

Was this review helpful? Yes 2
Lucy R, Manager at Holiday Inn Norwich, responded to this review

Dear Jjudetravels, Thank you for your lovely review but I am sorry to say this has been posted for the wrong hotel. The hotel you stayed in was the Holiday Inn Norwich City, who I am sure would love to hear your review. Kind regards Lucy Rose General Manager Holiday Inn Norwich More 

Orlando, Florida
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed two nights, typical Holiday Inn. Staff very friendly and helpful, rooms clean and cool ...,UK was basking in a short heat-wave and our previous hotel did not have it, we were delighted to crank it up and cool down. Breakfast typical chain, good location for exploring the area.

Was this review helpful? Yes 1
Lucy R, Manager at Holiday Inn Norwich, responded to this review

Dear Nojoke, Thank you for taking the time to write a review about the hotel and it is really good to hear you enjoyed your stay. We look forward to welcoming you back in the future. Kind regards Lucy Rose General Manager Holiday Inn Norwich More 

Somerset
Level Contributor
48 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed for one night with my wife whilst house hunting. The staff were all polite, friendly and helpful. We had dinner in the restaurant where the service was first class but the food was only average. I had tuna steak, very dry (even for Tuna), my wife had fish and chips which she enjoyed. Breakfast again good service and food... More 

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Lucy R, Manager at Holiday Inn Norwich, responded to this review

Dear Trom100, Thank you for your review about your recent stay at the Holiday Inn Norwich. It is always good to hear that our guests have a nice stay. I have passed your feedback to our Head Chef with regards to your food. The bathrooms are still awaiting extra items which will be completed within this month. I have passed... More 

Leicester, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 25, 2015

Stayed for one night, no complaints at all but a typical Holiday Inn. Staff were friendly and check in was quick and efficient. The room was spotless and looked as though it had recently been decorated, and to a high standard. The bathroom was immaculate too, if a litle small. Breakfast was fine, the hot buffet was typical buffet fare... More 

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Lucy R, Manager at Holiday Inn Norwich, responded to this review

Dear Camilla F, Thank you for taking the time to write a review about the hotel and your recent stay. It is always great to hear positive feedback that I can pass on to the team who really enjoy making sure every guest has an enjoyable stay. We will shortly be offering even more options on breakfast, so if you... More 

Chester, United Kingdom
Level Contributor
40 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed June 22, 2015

A typical Holiday Express - decent rooms, quiet, a bit dated perhaps but clean and well-placed for the west side of Norwich and readily accessible to the ring road. A good choice for business people and for a city break or passing through. Breakfasts are good but dinners are on the expensive side and nothing special. Drinks are expensive: two... More 

Was this review helpful? Yes
Lucy R, Owner at Holiday Inn Norwich, responded to this review

Dear mhinde, Thank you for taking the time to write a review about the hotel. It is always good to receive positive feedback about breakfast as this is the most important meal of the day. We are now in the process of refurbishing our bathrooms with a new modern design so hope you will return to us again soon. Kind... More 

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