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All 53 Norwich hotels

Holiday Inn Norwich

3.0 of 5 Hotel   |   Ipswich Road, Norwich NR4 6EP, England
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Holiday Inn Norwich

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332 people have reviewed this hotel

Traveler rating
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    145
    62
    24
    11
See reviews for
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
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  • English first
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English first
Norwich England
Senior Contributor
44 reviews 44 reviews
4 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed yesterday NEW

We parked easily and for free. We are members of the nearby leisure club and had seen the discounts advertised when eating here. It was midweek and very quiet. Pleasant lounge bar food area. Large but not noisy tv s. The menu did not look promising until we found the meals hidden among the sandwiches, and we nearly left, but... More

Was this review helpful? Yes
London, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

Returned to this hotel for the second time following our earlier short break last year. This time we stayed for 3 nights dinner bed and breakfast over a weekend. As on our previous visit, we could not find fault. The room was spacious and immaculately clean (double) with a surprisingly large bathroom, with all the usual facilities. The food was... More

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Colchester, United Kingdom
1 review
2 of 5 stars Reviewed 3 days ago NEW

The hotel itself is OK, the room and leisure facilities are nice and the breakfast was delicious and had lots of selection, however its Customer Service really lets it down. We ordered a taxi with reception which it turns out they did not book so we missed a train and when we queried a few problems we had with regards... More

Was this review helpful? Yes 1
Diane M, General Manager at Holiday Inn Norwich, responded to this review

Dear Lauren C, Many thanks for your review. Perhaps I can clarify to the wider audience that what you have wrote in your review is indeed incorrect. The issue that you encountered with the taxi was a fault of your own and not my team or the taxi driver. My team are continually praised for the excellent guest service on... More

Weesp, The Netherlands
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

This hotel is ok. Rooms are spacious, beds are fine, rooms are clean enough, internet is below standard. However, I enjoyed a really nice Burger with a glass of red wine in the restaurant. Served by Karem, a most friendly, personal and professional guy. He really made me smile. Karem gives the S of feeling special to Service!

Was this review helpful? Yes
Diane M, General Manager at Holiday Inn Norwich, responded to this review

Dear RobSW6486CH Many thanks for your review Delighted you had an overall good stay and that one of my team made the stay memorable for you. Hope that we can welcome you back in Norwich again very soon Have a lovely Easter weekend! Best Regards Diane McTague General Manager More

Berkshire
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed 2 nights (Friday/Saturday) in March. Top positives... 1. The staff - in particular the restaurant and bar staff who were excellent in terms of customer service and ran the place to almost military precision. It might sound a bit gushing, but, really, it was a joy to watch. 2. The food - this was so much better than... More

Was this review helpful? Yes 1
Diane M, General Manager at Holiday Inn Norwich, responded to this review

Dear LaughOutLoud2 I did chuckle to myself when I read your email name!! Really great to read that you thoroughly enjoyed your stay and that my team amused you!! They are a great bunch who all work very hard. With regards to the wi fi,that is company policy,There is complimentary wi fi in the bar/lounge area's available for all guests.... More

Bridgwater, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

If you want a Pokey upmarket Premier Inn, Travel Lodge or Express by Holiday Inn then the Holiday Inn Ipswich Road Norwich is the place for you. It was possible to touch opposite walls in the bathroom by stretching my arms out. Great for one night but if like me you are staying for three nights or more I am... More

Was this review helpful? Yes
Diane M, General Manager at Holiday Inn Norwich, responded to this review

Dear Objective-criticiser Many thanks for your review A slight exaggeration about the bathroom size. Although great to see that you had an overall good stay! Best Regards Diane McTague General Manager More

Stafford, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stay in holiday inns regularly with work and was pleasantly surprised with this one. The food is a lot better than the usual microwaved rubbish and the staff actually seemed to enjoy their work rather than being forced to be there. The rooms are standard but that's fine for the market they are aiming for. Definitely a cut above... More

Was this review helpful? Yes
Diane M, General Manager at Holiday Inn Norwich, responded to this review

Dear Mitch2828 Delighted to read you had such a great stay and that my team looked after you. I do hope that when next in Norwich you will come and stay again! Best Regards Diane McTague General Manager More

Grimsby, United Kingdom
Top Contributor
56 reviews 56 reviews
14 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is about a 15 minute drive out of Norwich centre so best if you have your own transport although we gather that there is a decent bus service which runs past the hotel, The welcome in reception was very friendly and we were very pleased to be told that as IHG members we could have 1 hour of... More

Was this review helpful? Yes
Diane M, General Manager at Holiday Inn Norwich, responded to this review

Dear MikeandWendy01 Many thanks for your review I am delighted you both had such a great stay and that my team looked after you. Hope we will see you again soon Best Regards Diane McTague General Manager More

South West
Top Contributor
145 reviews 145 reviews
32 hotel reviews
101 helpful votes 101 helpful votes
4 of 5 stars Reviewed 3 weeks ago

It is a fair way out of the centre, so best to have transport. It was very comfortable & has good facilities. There is a nice indoor swimming pool & gym. The price for using WiFi in the bedrooms is very expensive but we were told that it was free in the reception area.

Was this review helpful? Yes
Diane M, General Manager at Holiday Inn Norwich, responded to this review

Dear Flo413, Many thanks for your review I am delighted you had such a lovely stay and enjoyed using the leisure facilities. I do hope that when next in Norwich you will come and stay again Best Regards Diane McTague General Manager More

Loughton, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Stayed on 15/03 at the Holiday Inn Norwich with my wife and two small children plus some friends. We the were very impressed with the hotel especially the service we received from all staff who were professional friendly and polite at all times. The lounge//bar area was relaxing and the carvery meal we ate was delicious as was the breakfast... More

Was this review helpful? Yes
Diane M, General Manager at Holiday Inn Norwich, responded to this review

Dear EssexSkipper, Absolutely delighted you all had a great stay. Chef is very happy that you enjoyed the carvery,it is very popular with all of our guests. I do hope that when next in Norwich you will all come and stay again! Best Regards Diane McTague General Manager More

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Additional Information about Holiday Inn Norwich

Also Known As:
Holiday Inn Norwich Hotel Norwich
Holiday Inn Norwich Hotel
Norwich Holiday Inn
Address: Ipswich Road, Norwich NR4 6EP, England
Phone Number:
Location: United Kingdom > England > East Anglia > Norfolk > Norwich
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#9 Family Hotel in Norwich
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Norwich 3*
Official Description (provided by the hotel):
Holiday Inn Norwich enjoys an excellent location only 2.5 miles south from Norwich city centre. This Norwich Hotel offers easy access to attractions such as Great Yarmouth, Snetterton; Norwich City FC and Sandringham House & Gardens. This Norwich hotel combines excellent facilities for both business and leisure users, including Kids eat and stay for free*.The Hotel facilities include 119 Air Conditioned hotel Bedrooms, High Speed Internet access in bedrooms, conference rooms and public areas. This hotel in Norwich offers family rooms and accessible rooms too.Holiday Inn, Norwich has 5 meeting rooms which can cater for many requirements for up to 150 people, from Meetings, Christenings, Family Birthdays, Funerals to Weddings. Ample free car parking is available. The Hotel offers a Gym, Sauna, Spa Bath and Indoor Heated 13m Swimming Pool and is complimented by an on-site beauty therapist (pre-booking recommended). The hotel restaurant allows you to dine in an informal atmosphere everyday; serving a full buffet breakfast and extensive dinner menu that caters for everyone. Whether you are looking for sight-seeing, shopping, or exploring the beautiful Norfolk countryside we have it all. Discover the hidden gem of East Anglia that is known as Norfolk. *Terms and conditions apply. ... more   less 
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