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Premier Inn Norwich Nelson City Centre Hotel

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Prince of Wales Road, Norwich NR1 1DX, England (Formerly Swallow Hotel Nelson)
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Premier Inn Norwich Nelson City Centre Hotel
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1,164 Reviews from our TripAdvisor Community

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felixstowe
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

Had an excellent stay ! Lovely restaurant( Ben our waiter provided great service ), lovely food . Simple , hassle free stop , close the train station and beside the river. also best nights sleep we d had for ages - beds so comfy ! Definitely stay again .

Helpful?
Thank chardsFelixstowe
Auckland Region, New Zealand
Level Contributor
191 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
5 of 5 stars Reviewed 1 week ago

We booked just for one night to go and see a band playing at Norwich Arts Centre - checked in on line and this made the actual process at reception so very quick - just a quick briefing on availability of breakfast should we want it and the number to call if there was any problem. Our room was large,... More 

Helpful?
Thank Virginia M
Normandy, France
Level Contributor
33 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent two nights in this Premier Inn late November 2015. It was a shopping trip and the location of the hotel was perfect. Wonderful bed and very helpful staff. We had two dinners and one breakfast in the restaurant - pretty good and great staff.

Helpful?
1 Thank Cerisy2
Ireland
Level Contributor
73 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We weren't staying in the hotel but had dinner in the restaurant at The Nelson Hotel. We had really good food and the service was excellent, great for the kids, brilliant selection and such friendly staff.

Helpful?
Thank SecretbeautyCo
Norwich, United Kingdom
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stayed over here last week throughout the weekend. I was very impressed and I have been with all the Premier Inns I have stayed in. Central location, Very clean, free parking and amazing staff members makes this a perfect hotel to stay at! Keep up the good work!

Helpful?
Thank J4brett
Suffolk, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

A very clean comfortable stay at this central location. Breakfast was good value. Would of liked a few more teas/coffee in room but I guess would of given more if asked. Friendly staff. Overall a very good hotel. Well done Premier Inn!

Review collected in partnership with premierinn.com

Helpful?
Thank daymrskarend
London, United Kingdom
Level Contributor
44 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
1 of 5 stars Reviewed 1 week ago

I have visited the Premier Inn in Norwich every year for the past ten years and never had a problem. However, my last experience will ensure that I never use another Premier Inn hotel again. I was visiting friends (as I have every year) the week before Christmas. We are all middle aged and our wild nights are well and... More 

Helpful?
Thank rorbury
WhitbreadHotels, Online Customer Service at Premier Inn Norwich Nelson City Centre Hotel, responded to this review

Hi rorbury Thanks for taking the time to review your recent stay with us. At Premier Inn we endeavour to offer the best value quality stay. All feedback both positive and negative is investigated and acted upon to ensure we are offering our customers the best possible service. I would like to discuss this with you personally and I'll be... More 

Retford, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

The Norwich Nelson is in a great location for the city centre, staff were lovely and very knowledgeable of the area, hotel was very clean and the restaurant/bar was good value. Would definitely stay again.

Review collected in partnership with premierinn.com

Helpful?
Thank lynne541
Manchester, England, United Kingdom
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Stayed at the hotel for two nights whilst visiting Norwich to visit friends and celebrate a birthday. The hotel is in an Ideal location opposite the train station and a few minutes walk from the lanes and shopping area. The staff were extremely friendly and helpful and could not do enough for us. We had a great welcome from Jack... More 

Helpful?
Thank David W
Oswestry, United Kingdom
1 review
4 of 5 stars Reviewed 2 weeks ago

Great value for money except the breakfast. Too expensive. The reception was a little hard to find if you accidently enter via the restaurant but staff are on hand to help. Hotel is very conveniently located to Norwich train station.

Review collected in partnership with premierinn.com

Helpful?
Thank harryp443
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