We were not expecting much. Whether this was because of the indifferent reviews here and elsewhere or because we only booked because it was near the friends we were visiting and had a very cheap 2 nights B&B with dinner 1 night deal. However, it turned out to be a very pleasant stay. Staff were all helpful and friendly. The... more

we spent two lovely nights here. Everywhere was spotlessly clean, our premier room was well kitted out, and the pool, although a little dark, was great. Nothing was too much trouble for the staff and breakfast was served until noon at weekends. On Monday morning we arrived for breakfast 15 minutes before the 10am cut-off time. The staff were concerned... more

We booked into this hotel on a wet, damp day in July, the staff were allways pleasent but the duty manager was weak. My wife and I have twins aged 2 and at 22.00 I could not take the heat any longer our room was dirty, unventalited and hot, no air con just 1 fan, I demanded a room change... more

Having read the reviews we were a little apprehensive but went ahead with our plans to stay at the Ramada Jarvis in Norwich. We specifically requested a quiet room due to having young children. After getting to the room which was fine we received a call saying there was a late booking of a function which may go on late... more

If you want to use this hotel to explore Norwich then you will be disappointed as it's several miles out of the city. The hotel to be fair is lovely. The reception staff are very friendly and nothing is too much trouble for them. We were given an upgraded room which was a pleasant surprise. One slight fault was the... more

I've stayed in Ramada hotels before and found them to be very good, which made my stay at the Ramada Norwich even more of a disappointment. To be fair the room was okay, but everything else was a let down. My collegues and I headed down to the 'Sebastian Coe Health Suite' shortly after check in, only to find a... more

I've been stayiing at this hotel for a number of years now and still go back. My most recent stay was completely trouble free though I have one criticism concerning the bathroom. As the shower has a fixed head it would be a good idea for the hotel to put a complementary shower cap alongside the shower gel. Also putting... more

We found the hotel staff very friendly and helpful,and the hotel is in a great location for heading into Norwich. We ate in both the restaurant and the bar.Although the restaurant food was good we found the bar food very good and alot more value for money. Would definately go and stay there again. more

We stayed for a couple of days with the family as part of a week’s holiday in Norfolk. Looking at some of the comments here I was a little fearful but most complaints are fairly unjust and perhaps down to personal experience on the day. Of the major criticisms the heat of the rooms is an issue particularly if the... more