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Mercure Norwich Hotel

121-131 Boundary Road, Norwich NR3 2BA, England
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1 room 1 guest
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Mercure Norwich Hotel
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408 Reviews from our TripAdvisor Community

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Traveler rating
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    52
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (103)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (408)
  • Mar-May only
    (113)
  • Jun-Aug only
    (139)
  • Sep-Nov only
    (94)
  • Dec-Feb only
    (62)
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Manchester
Level Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed yesterday NEW

The hotel room was like a sauna. Not aircon but big noisy fan. Pillows rock hard and mattress. On a very busy main road so sleep difficult. Not impressed with staff. They did their job but without any smiles or courtesy. Pool area was outdated and smelly. Good at dinner was good. Spelling mistakes on the menu were funny. Breakfast... More 

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Chichester, United Kingdom
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

If you don't mind staying in a industrial estate you will love this hotel. four stars you must be joking maybe two to two and a half, The hotel needs a very good make over and updated, Swimming pool ok if there's only ten people in it, Jacques not working or the showers by the steam rooms, and out of... More 

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United Kingdom
Level Contributor
47 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Not much to say about this hotel .. Spent a night here on business, it's pretty handy beacuase it's close to the City, it looks like it needs a good revamp step back into the eighties .. Receptionist and all the staff are happy and friendly and I was booked in quickly and in my room in no time. The... More 

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suffolk
Level Contributor
64 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Hotel room not changed to a twin from a double although this was requested beforehand, and only 1 set of towels in bathroom (advised on checkout that spares were in wardrobe, which we did not bother to open for a 1 night stay) and only one bedside table. Wake up call did not happen - just as well it was... More 

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Cheshire
Level Contributor
52 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Nice hotel, clean, friendly staff, and lovely breakfast. The only downside for us was that our family room was above the function room and there was loud music until beyond midnight. My husband raised his concerns on the night and we will now follow up our complaint by email.

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King's Lynn, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

Service was good and room very well equipped. Unfortunately hotel is outside Norwich so we had a bus ride into town. There was swimming pool and gym although we did not use them. Lots of families staying so something for everyone and good value for money.

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Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

The Mercure hotel is situated on the outskirts of Norwich and the outskirts of a road and business park. Though not the most ideal location in terms of quiet it serves well as a base to enable one to get to broads and the wider Norfolk countryside. The hotel has a good range of amenities, including indoor pool, steam room,... More 

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Kingston-upon-Hull, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Professional photos on the hotel website gave the impression of a good quality hotel. So I had no hesitation booking my mum and I on a coach trip that stayed here 3 nights. How disappointing to arrive and see the. dreary, dirty exterior. Inside the furnishing and decor of public areas was bright and modern. However, our room was a... More 

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Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for one night as we in Norwich for the football. The housekeeping department and reception were extremely helpful in getting our room finished so we could check in early. The hotel is outdated but is clean and tidy and very well situated for trips to Norwich.

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London
1 review
1 of 5 stars Reviewed 1 week ago

We booked this hotel by chance and not by choice simply because at last minute only such trashy and excessively pricey hotels are available and thus the hotel industry makes money this way. We had other holiday plans which went pear shaped hence decided to opt for Norwich with a tagline, "A fine city". It should have a tagline "A... More 

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