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All 52 Norwich hotels

BEST WESTERN George Hotel

3.0 of 5 Hotel   |   Arlington Lane, Newmarket Road, Norwich NR2 2DA, England
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Ranked #31 of 52 Hotels in Norwich
A recent review
3 of 5 stars reviewed 3 days ago
700kieran Nottinghamshire, United Kingdom
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208 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Nottinghamshire, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

stayed here for the second time this year,small hotel just outside the city but on a main link into the city ,best to catch the buss in as car park is dear and traffic heavy,the hotel is easy to find ,rooms are good size and clean but internett is poor,good bar and food is ok,staff are helpful and id stay... More

Was this review helpful? Yes
ArlingtonNorwich, Manager at BEST WESTERN George Hotel, responded to this review

Thank you for you review. we are pleased you are happy with the hotel and that you will be staying with us again in the future. I am also pleased to let you know that we are having a new wifi system installed very soon, so hopefully that will be of benefit to you and all our guests in the... More

Contributor
16 reviews 16 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I stayed one night at this hotel after seeing some good reviews. The room I had was a very good size with a good sized bed and desk area etc. Service from the staff was very good and they were all really helpful and friendly. Only downside I had was that the shower didn't run hot water in the morning... More

Was this review helpful? Yes
ArlingtonNorwich, Manager at BEST WESTERN George Hotel, responded to this review

Thank you for your review. We are very pleased you enjoyed your stay in hotel and appreciate all your comments. Your total understanding of the type of hotel we run is refreshing, so thank you once again for your feedback. More

1 review
5 of 5 stars Reviewed 1 week ago NEW

The Garden suite at the hotel is a contemporary scandinavian style accommodation which we appreciated enormously. The hotel is conveniently situated close to the fine city of norwich and unexpectedly even closer to the very agreeable pub "The Eagle" which was the venue for my retirement party (unfortunately this meant we were unable to sample the cuisine at the Hotel).... More

Was this review helpful? Yes
ArlingtonNorwich, Manager at BEST WESTERN George Hotel, responded to this review

Thank you very much for your review. It is great to hear we exceeded your expectations and look forward to welcoming you back to the BW George Hotel again in the future. More

Contributor
12 reviews 12 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Breakfast great, have given up ever getting the shower to work, dinner service good, however from a business perspective the wi fi did not work in the rooms and hardly in the restaraunt , the corridors are not so much of an issue as they are circular

Was this review helpful? Yes
ArlingtonNorwich, Manager at BEST WESTERN George Hotel, responded to this review

Thank you for your feedback. We are trying our best to improve water pressure for the showers and have recently installed a new upgraded boiler which has made improvements. We are waiting to hear back from BT regarding our wifi as yes it can be difficult to get a signal in some areas of the hotel. But please be assured... More

Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
1 of 5 stars Reviewed 3 weeks ago

Not a great stay unfortunately, it's very old and dated, masses of stairs across the building, small corridors and unfortunately my room was right above the restaurant and the noise was so high. There is parking however and it's convenient for Norwich.

Was this review helpful? Yes
ArlingtonNorwich, Manager at BEST WESTERN George Hotel, responded to this review

Thank you for your review. We know we are not the most modern hotel, and we do have a few corridors and stairs to negotiate for some rooms, and the hotel is an old Victorian building, but never-the -less it does have a huge amount of character and charm and most of all very caring and friendly staff. We would... More

Shrewsbury
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

From the outside looked promising, but did not live up to early promise. Strong smell of drains in corridor outside my room and in some of the other bedrooms. My room was rather small and drab with small bathroom and shower that did not always work! Card in room said wifi in all bedrooms but did not meet anyone who... More

Was this review helpful? Yes 1
ArlingtonNorwich, Manager at BEST WESTERN George Hotel, responded to this review

I am so sorry to hear of the problems you encountered during your stay, your feed back is important to us. We are doing our very best to make the necessary improvements and have plans for 7 refurbishments in the next 6 months. If you then wish to revisit our hotel at any time, please contact our General Manager on... More

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 24, 2014

Stayed for one night. Outside looks nice, however it is very dated and tired inside with the corridors smelling musty. The room wasn't much better, cramped with the carpets and decor needing some tlc. The toilet didn't flush and the shower was no more than a trip. Wouldn't reccomnend it.

Was this review helpful? Yes 2
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 24, 2014 via mobile

Room walls poorly painted, shower was just a dribble of water and hot only, coffee and tea stains on walls and bed, carpet near window extremely dirty. Restuarant breakfast was OK - buffet choice not good. Overall poor.

Was this review helpful? Yes 1
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Additional Information about BEST WESTERN George Hotel

Address: Arlington Lane, Newmarket Road, Norwich NR2 2DA, England
Phone Number:
Location: United Kingdom > England > East Anglia > Norfolk > Norwich
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN George Hotel 3*
Number of rooms: 40
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Also Known As:
Best Western Norwich
Norwich Best Western

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