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Thistle Middlesbrough

Certificate of Excellence
Fry Street, Middlesbrough TS1 1JH, England
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Thistle Middlesbrough
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Thistle Middlesbrough
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343 reviews from our community

Traveler rating
    140
    137
    46
    11
    9
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33
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151
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
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English first
  • All months
    (343)
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    (88)
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Bacliff, Texas
Contributor
14 reviews 14 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I stayed in Middlesbrough on a recent business trip. My room was clean, quiet, and the shower was amazing! The breakfast buffet in the morning was very good with lots of choices. The front desk staff was very friendly and helpful. The free wifi was fast and always reliable. I was very happy with my stay and will stay here... More 

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Newham
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

stayed one night and was the most friendly helpful staff, nothing was too much trouble, the breakfast was very tasty and freshly cooked with a large choice. We didn't eat in the restaurant but if the breakfast was anything to go by certainly would next time, along with bringing my swimming costume for the pool! the gym was modern and... More 

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DR0b1, General Manager at Thistle Middlesbrough, responded to this review

Dear RikkiPNewham, Thank you for posting your review on this site following your recent visit, I am pleased that you enjoyed your stay and found our team to be very friendly, I will pass on your thanks as they really appreciate feedback from our guests and work hard to offer friendly service at all times. As you are aware all... More 

North Berwick, United Kingdom
Contributor
16 reviews 16 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 1 week ago

Unfortunately my one night stay was ruined by the noise of others from rooms above and either side. This noise did not cease until well past 1am. As a result I attended breakfast the next morning much later than originally intended thus much of the usual spread had been finished. Hotel is well situated with many amenities close by.

Was this review helpful? Yes
DR0b1, General Manager at Thistle Middlesbrough, responded to this review

Dear Boarder57, Thank you for taking the time to provide your comments following your stay, I am disappointed to read that you were disturbed by noise from other guests. We do have a Guest Relations Manager on duty twenty four hours a day, allowing us the opportunity to immediately rectify any problems our guests may encounter. I would encourage our... More 

Senior Contributor
31 reviews 31 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

This was only a one night stay, but well worth the money. As other reviews say, the staff are really excellent, Henrietta on reception was lovely and friendly and a reminder of why I miss living on Teeside! The staff in the bar were really good given it was very busy due to the football. The room was very clean,... More 

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DR0b1, General Manager at Thistle Middlesbrough, responded to this review

Dear Sarah B, Thank you for providing me with your comments following your visit to Thistle Middlesbrough. I am delighted that you chose to stay with us when you visited the town and that you enjoyed the quality of your bedroom, comfort of the beds and our cleanliness. Our team work very hard to ensure the hotel is well presented... More 

heswall
Contributor
16 reviews 16 reviews
3 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Went to an old-Boro players reunion do at the hotel and stayed on for a couple of nights. The catering for the dinner was excellent, as were the morning breakfasts. A special word for all of the restaurant staff who epitomised north-eastern friendliness and hospitality. Stephen especially was great. I first met him when he was a member of staff... More 

Was this review helpful? Yes 1
DR0b1, General Manager at Thistle Middlesbrough, responded to this review

Dear lenmasterman, thank you for taking the time to add your review, I am delighted to read that you enjoyed your visit to the hotel while attending the Middlesbrough FC Ex-Players dinner which we were honoured to be a part of. The hotel hosts many dinner dances, party events and weddings throughout the year and all of our team work... More 

London, United Kingdom
Top Contributor
133 reviews 133 reviews
28 hotel reviews
82 helpful votes 82 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Excellent friendly and helpful staff. They went beyond expectations. Nice hoe enjoyed our swim steam sauna and jacuzzi especially after a day of exploring. Car park on site. Nice bar with big screen . Resturant good. Only downside is £15 for breakfast . We went to the cafe instead but if it was lower would have stayed in hotel. Stayed... More 

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DR0b1, General Manager at Thistle Middlesbrough, responded to this review

Dear PhilipB396, Thank you for taking the time to leave a review on your return visit to Thistle Middlesbrough. I am pleased that you enjoyed your stay and found our team were friendly and helpful, I will pass on your thanks to them as our team appreciate feedback from our guests and work hard to offer friendly service at all... More 

Warrington, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

Lovely city centre hotel , staff polite friendly and helpful ( free upgrade given as a birthday treat ) real North East hospitality , breakfast was self service and plentiful .. The only down side was that the pool was out of order and we missed out on a early morning family swim .. Would defiantly stay again

Was this review helpful? Yes
DR0b1, General Manager at Thistle Middlesbrough, responded to this review

Dear Ruth O, thank you very much for providing me with feedback following your recent birthday visit. I was delighted that you found the team to be helpful, polite and friendly and you enjoyed your Executive bedroom. I will pass on your kind comments to the team as they really appreciate feedback from our guests. I am very sorry that... More 

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Nice hotel! Friendly staff, easy parking. Food was above average, bathroom could use a thorough cleaning or a refurbishment. I was lucky to get a premier Executive Lounge, so the size and quality of this room was excellent! I will stay here again for my future visits.

Was this review helpful? Yes 1
DR0b1, General Manager at Thistle Middlesbrough, responded to this review

Dear Øystein Louie H... S, thank you very much for providing me with feedback following your recent visit. I was delighted to read that you found the team to be friendly and you enjoyed your Executive bedroom. The hotel has 12 Executive rooms which comprise of a bedroom and sitting area and are twice the size of our standard rooms,... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 22, 2015

Amy and Adelle are fantastic, very friendly and welcoming, very helpful and extremely professional. Spoke to me every time I needed anything and were very quick, so good to see very nice people when on business who care about people. Will definitely come again.

Was this review helpful? Yes
DR0b1, General Manager at Thistle Middlesbrough, responded to this review

Dear Dave W, thank you for adding your review to Trip Advisor, I am delighted you enjoyed your stay and found Amy and Adelle to be friendly, welcoming and professional. I have shared your positive comments with them and they really appreciate the feedback from you. We look forward to seeing you again soon. Kindest Regards, Damon Roberts General Manager More 

Salisbury, United Kingdom
Contributor
17 reviews 17 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed April 18, 2015

A regular business visitor, and the warm welcome across every part of the hotel, from reception to the restaurant never fails to wow me. Last week for the first time I had an issue with my room, the TV did not work and the hairdryer blew only cold air. When I came back in the evening I could hear the... More 

Was this review helpful? Yes
DR0b1, General Manager at Thistle Middlesbrough, responded to this review

Dear Jean C, thank you for providing me with your comments following your visit to Thistle Middlesbrough. I am delighted that you choose to use the hotel when you visit the town on business and enjoy the quality of service offered by our team, I am sorry that the TV was not working correctly but am pleased to read that... More 

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