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The Middlesbrough Hotel

Certificate of Excellence
Fry Street, Middlesbrough TS1 1JH, England (Formerly Thistle Middlesbrough)
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1 room 1 guest
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The Middlesbrough Hotel
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367 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
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Coventry, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

This hotel is very dangerous, the vents in the bathrooms do not work properly, my partner was having a shower, She called me in to help her turn off the shower, I slipped on the floor because the shower are too strange for the small rooms, and a layer of water had formed on the floor, I immediately slipped on... More 

Was this review helpful? Yes 3
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

1) rooms are small But clean and comfortable 2) no AC 3) no mini bar 4) no refregirator 5) very expensive 6) the Spa is amazing 7) the swimming pool is small so it is annoying to have more than 5 peaple in the same time. 8) most resturants are delivering to the hotel

Was this review helpful? Yes
DR0b1, General Manager at The Middlesbrough Hotel, responded to this review

Dear Yasser A, thank you for placing a review on Trip Advisor following your recent stay. I am pleased that you enjoyed your visit and felt that rooms were clean and comfortable and you liked the spa area. I appreciate you taking the time to provide your feedback and can confirm that our deluxe and executive rooms offer air conditioning,... More 

Cheltenham, United Kingdom
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 166 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were booked into this Hotel by our tour group on route to the Edinburgh Military Tattoo. I had contacted the Hotel several weeks before to reserve a suite with a walk-in shower as I was recovering from a recent operation. I found that nothing was easier and done in a professional and friendly manner. Upon our arrival we found... More 

Was this review helpful? Yes 1
DR0b1, Manager at The Middlesbrough Hotel, responded to this review

Dear Bokke49, Thank you for taking time to post a review following your visit to The Middlesbrough Hotel. I am pleased that you enjoyed your stay and found your room to be to a high standard. I appreciate your comments regarding the friendliness of our team as the level of customer service is key to our guests enjoying their visit,... More 

Preston, United Kingdom
Level Contributor
58 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Never stayed in this hotel before. Our room was clean and the bed was huge and comfortable. My only problem was the dark long hairs that coated our bathroom floor. I did complain and asked them to ask the room service to clean it the next day. This never happened. The pool and gym area was clean and the staff... More 

Was this review helpful? Yes 1
DR0b1, Manager at The Middlesbrough Hotel, responded to this review

Dear Storyreader23, Thank you for taking the time to review on your recent stay at The Middlesbrough Hotel. I am delighted with your feedback and pleased that you enjoyed your stay with us. I will make sure to forward your comments about the hair on the bathroom floor and ensure we respond more efficiently in the future. I will also... More 

Edinburgh, United Kingdom
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was back in the Middlesbrough hotel and was so happy that the team were so helpful on reception (Sam) it was my birthday that night and wanted something tasty for dinner. I called room service and (Amy) and the chef that night went over and above to deliver the meal that I fancied and it was no problem at... More 

Was this review helpful? Yes
DR0b1, Manager at The Middlesbrough Hotel, responded to this review

Dear 1Bright Thank you for taking the time to place a review on trip advisor following your stay. I was very pleased to learn that you had an enjoyable visit with us and found our reception team to be helpful specially Sam. I appreciate your kind comments regarding the quality of the room service, I will ensure that this is... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

Excellent Hotel. Good location, hotel is close to railway station and the city centre. Recently stayed here on business. Room very clean and the bed was very comfy, small compact bathroom and nice fluffy towels. Staff are excellent. Buffet breakfast very good and evening meals are excellent. Will definitely return.

Was this review helpful? Yes
DR0b1, General Manager at The Middlesbrough Hotel, responded to this review

Dear Gill L, thank you very much for providing feedback following your business visit to The Middlesbrough Hotel. I am pleased that you enjoyed your stay and found the service offered by our excellent team and your bedroom to be very clean and comfortable. I will pass on your positive comments to the team as they work very hard to... More 

scarborough
2 reviews
5 of 5 stars Reviewed 4 weeks ago

We have just come back from a wonderful stay at the Thistle hotel- definitely the best hotel in Middlesbrough...as it was a special occasion they upgraded our room to and Executive Suit which was gorgeous-... can't fault anything with this hotel.... breakfast in morning is really nice as you are greeted by the friendliest man ever- as he was so... More 

Was this review helpful? Yes
DR0b1, General Manager at The Middlesbrough Hotel, responded to this review

Dear naa31, thank you for taking the time to post your positive review following your stay. I am delighted to read that you enjoyed your visit from the service provided by our team to the quality of your Executive bedroom and food in the restaurant at breakfast. I really appreciate your comments and share all reviews from this site with... More 

Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Have stayed here loads of times as visit often to meet up with friends. Perfectly situated if you're having a night out in town. We stayed in Executive King room which are lovely. Staff on reception are great. Breakfast is ok, perhaps we got there after a mad rush as there wasn't a lot left. I saw that The Holiday... More 

Was this review helpful? Yes
DR0b1, General Manager at The Middlesbrough Hotel, responded to this review

Dear JFarr1, Thank you for taking time to post a review following your return visit to Thistle Middlesbrough, I am pleased that you enjoyed your stay and found your Executive room to be clean and comfortable and I appreciate your comments regarding the friendliness of our reception team as the level of customer service is key to our guests enjoying... More 

Fareham, United Kingdom
Level Contributor
141 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed 4 weeks ago

this hotel is about to debrand as a Thistle. So may not be called this in a few weeks. Easy walk from the train station. From the main road turn right and at HSBC turn left and then after a few ships there is a small road and the hotel is down there. Quick check in. Really comfy bed and... More 

Was this review helpful? Yes
DR0b1, General Manager at The Middlesbrough Hotel, responded to this review

Dear GlamNik7, thank you for posting your comments and your recommendation for others to stay with us, I am pleased that you enjoyed your visit and had two comfortable nights sleep. As you rightly point out the train station is a very short walk and the town centre is right on our doorstep with some shopping and entertainment. There are... More 

Dundee, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 12, 2015

We are just returning from an overnight stay at the Thistle Middlesbrough, this is one of a chain of Hotels. This is the second time we have stayed here and I have to say both times were very enjoyable. The room was spotless and fresh. The Bathroom small but with Very Big, Very Fluffy Towels brilliant. The Breakfast was well... More 

Was this review helpful? Yes
DR0b1, General Manager at The Middlesbrough Hotel, responded to this review

Dear jean w, Thank you for taking the time to leave a review following your stay. I am delighted to read that you enjoyed your visit and that our reception and restaurant teams looked after you well. I appreciate your kind comments regarding the quality of our food, I will ensure that the Chef and his team receive a copy... More 

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