Location perfect, between Bayswater and Queensway underground stations. Perfect for Hyde Park, Kensington Palace etc., Absolutely avoid basement room B06 as it is so noisy it's ridiculous. You may as well sleep on the road! Room adequate. Clean, nice bathroom. Perfect for one night but no more. Very basic. Reception staff left a lot to be desired but when extra... More

This is an apartment hotel for someone who just needs a bed for the night. The rooms are scruffy with woeful cheap furniture and staff who seem incapable of doing anything to help you when you ask for improvements Its almost as if they say "what do you expect for this price" I was very depressed to have to stay... More

I will not say any thing that I get disappointed from the hotel.It is the worst ever in my life and the worst is that is not fair with the web site and try to reserve on a floor because the most of the rooms is at the ground floor and even better in the basement that it was mine.... More

We booked a suite and the definition is a set of rooms designated for one person’s or family’s use for a particular purpose or a series of connected rooms used as a living unit. So naturally we expected two rooms. One living room and one bedroom. What we got was one room with a small double bed and a single... More

Well, my boyfriend booked us into this apartment for a weekend away, it was VERY expensive, therefore we were expecting a lot of class for the price. The room looked nothing like the pictures it was very very small, and I would not class it as an apartment as it was one room, with a tiny kitchen like area right... More

good location. less than one minute to two tube stations, eateries including MacDonald, Burger King, Subway, Tesco, Sainsbury etc. Bad sides: extremely small rooms. very few amenities. Free wifi only in lobby. otherwise 6 £ /day with cable. taxi that the hotel suggested would have been 95£ to Stansted but we found one with minicab for 57£. Noisy rooms when... More

Good Points: Clean, reasonable size, close to Underground and restaurants. Bad Points: All apartments have one small double bed. Not the ideal situation for friends. Being a mother/daughter combination we coped. There was no indication in their advertisement that only double beds were available. Kitchen equipped with crockery, cutlery, pots, pans and dish washing liquid. When I asked reception about... More

I have stayed here quite a few times now and will definitely be back. I don't know why people are complaining about it as compared to other hotels in London this is a snip of the price and is within easy reach of underground stations, restaurants and Hyde Park. The reception staff aren't the most cheerful sometimes but so what?!... More

Stayed in a medium luxury suite for three nights, booked early and was able to get a good deal. Room was of decent sized, clean with modern fixtures and a handy kitchen. Bed was a little bit small but still enough for two normal sized people to cuddle up and sleep on quite comfortably. Two tube station within a few... More