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Andaz Liverpool Street

5.0 of 5 40 Liverpool Street, London EC2M 7QN, England
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#60 of 1,054 Hotels in London
1,594 Reviews 4.5 of 5 stars
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Andaz Liverpool Street
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1,594 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for Andaz Liverpool Street
See the most recent reviews
cork
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 31, 2011

The staff were very approachable and the Lobby was very impressive, The complementary Refreshments were a nice touch, The room was a little disappointing having stayed at the Andaz in New york previously I expected the rooms to be more impressive, The toilets were similar to those found on a plane and I could hear other guests in other rooms... More

Was this review helpful? Yes
AndazLiverpoolStreet, General Manager at Andaz Liverpool Street, responded to this review

Thank you very much for choosing Andaz Liverpool Street and for sharing your feedback. I am delighted to read you enjoyed the level of service provided by our team as well as the complimentary amenities we offer our guests. I am however very sorry you were disturbed by the flush system during your stay. It is slightly louder than a... More

Japan
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed October 29, 2011

The Andaz is definitely the place to stay in London. It's totally different to other hotels: the service is genuinely friendly, and the rooms are excellent. It's also very good value. We used to stay at places which were a little cheaper, but were always disappointed. The Andaz is different: you won't want to check out. Get a rate that... More

Was this review helpful? Yes
AndazLiverpoolStreet, General Manager at Andaz Liverpool Street, responded to this review

Thank you so much for choosing Andaz Liverpool Street as the place to stay when visiting London. I’m really pleased to read you enjoy your stay here with us every time and we certainly look forward to welcoming you back very soon. Best wishes, Arnaud. More

West Midlands
Top Contributor
60 reviews 60 reviews
16 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed October 29, 2011

I found check in a strange affair - no desk but an individual welcome which felt more like an interview. The i pad my greeter had didn't appear to work properly and it seemed to take an age to get checked in. The loo in the room seemed to work like the ones on an airplane - most peculiar. Sockets... More

Was this review helpful? Yes 1
AndazLiverpoolStreet, General Manager at Andaz Liverpool Street, responded to this review

Thank you for taking the time to share the feedback on your recent stay. I was really pleased to read that overall you enjoyed your stay with us at Andaz Liverpool Street and found the team to be attentive throughout your stay. The beds are certainly renowned for providing a great night sleep! The toilet system is eco-friendly, so although... More

Leeds, United Kingdom
Contributor
14 reviews 14 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 24, 2011

We stayed here to attend a wedding reception in the hotel. Our first impressions were of a very smart and well presented hotel with pleasant helpful staff who made us feel welcome. Our room was immaculate and of a good size for a city centre hotel, the furnishing cleanliness and service were excellent. We had breakfast in the Eastway diner... More

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AndazLiverpoolStreet, General Manager at Andaz Liverpool Street, responded to this review

Thank you so much for sharing your feedback and I am delighted you enjoyed your stay with us while attending a wedding reception here at Andaz Liverpool Street. On behalf of the Andaz Team, I hope we will be able to welcome you back to Andaz very soon. Best, Arnaud de Saint Exupery. More

Paris, France
Top Contributor
52 reviews 52 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 21, 2011

Really great hotel -- have stayed here 4 or 5 times and each time have liked the rooms, the staff, and the location.

Was this review helpful? Yes 1
AndazLiverpoolStreet, General Manager at Andaz Liverpool Street, responded to this review

Thank you so much for your great comments, I am so delighted that Andaz Liverpool Street is one of your favourite places where to stay in London! On behalf of the Andaz eam, we very much look forward to welcoming you back on your next trip.. Arnaud de Saint Exupery. More

UK
Top Contributor
54 reviews 54 reviews
48 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed October 17, 2011

We just had one night here and had a very pleasant stay. It is a good base - and after 11am at the weekend, parking in the City of London is free (good tip!) - so it worked out very well. The entrance is more of a nightclub but pretty cool - the staff were very helpful and the facilities... More

Was this review helpful? Yes 1
AndazLiverpoolStreet, General Manager at Andaz Liverpool Street, responded to this review

Thank you very much for sharing your kind comments following your recent stay at Andaz Liverpool Street. I will make sure to forward your feedback to our great team here. I hope to have the opportunity to welcome you back soon! Best wishes, Arnaud de Saint Exupery. More

WAles
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed October 17, 2011

From the minute we entered the Hotel we were made to feel welcome and very important guests. Staff were so friendly, efficient and helpful - so unlike other staff we have encountered at other London hotels, who tend to be arrogant and condescending. Whilst check in was being completed we were made comfortable and offered complimentary beverages. The Andaz is... More

Was this review helpful? Yes 1
AndazLiverpoolStreet, General Manager at Andaz Liverpool Street, responded to this review

Thank you for taking the time to post such a lovely review about your recent stay at Andaz Liverpool Street! I am so pleased to read that you enjoyed the service our fantastic team provided you with as well as the hotel facilities. Please be assured that I will share your kind words with everyone! I am also pleased you... More

San Diego
Senior Contributor
40 reviews 40 reviews
33 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed October 15, 2011

Stayed here for three nights and had a great time. The staff are very friendly and helpful. We stayed in a jr suite and had no problem-other than the room being very cold. They did move us to another room which was warmer. The hotel is right next door to Liverpool Station. It is not close to any of the... More

Was this review helpful? Yes
AndazLiverpoolStreet, General Manager at Andaz Liverpool Street, responded to this review

Thank you for choosing Andaz Liverpool Street for your stay in London and I am delighted to read you found our staff friendly and helpful. Although you had a colder room to start with, I am pleased that the second room you were allocated was better for you. Andaz Liverpool Street is only a 10 minute walk from London’s main... More

Johannesburg, South Africa
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 14, 2011

Pros: - Excellent customer service. Extremely impressed by all the folks I interacted with (Simone, Ali, and Sebastian are particularly focused on making sure that you leave a happy customer) - Good weekend rates (this is primarily a business hotel) - Nice design, well-appointed rooms - Freebies in minibar and lobby are a nice touch. Big fan of 24/7 coffee... More

Was this review helpful? Yes
AndazLiverpoolStreet, General Manager at Andaz Liverpool Street, responded to this review

Thank you so much for the wonderful comments following your recent stay with us. I am most pleased to read that you found our customer service excellent and will make sure to pass on these comments to the rest of the team and in particular to Simone, Ali and Sebastian. The toilets are eco-friendly by using 80% less water than... More

Madrid, Spain
Senior Contributor
30 reviews 30 reviews
25 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed October 12, 2011

I stayed over a weekend in September and was really looking forward to the experience, as I don't usually stay in "swanky" or trendy hotels and the weekend price was pretty reasonable. The lobby-check-in service was friendly but my room wasn't ready (it was pretty early) so they gave me a map and assured me that they would email me... More

Was this review helpful? Yes 1
AndazLiverpoolStreet, General Manager at Andaz Liverpool Street, responded to this review

Thank you for taking the time to provide us with your feedback following your recent stay here at Andaz Liverpool Street. Your observations are appreciated and will be discussed with the team and suitable action taken. I am glad you approved of our eco approach and with this in mind our linen is changed daily, however should you wish us... More

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Hotel Summarization (Beta)

What travelers say

  • Mini bar(33)
  • Very good(27)
  • Room service(16)
  • Nice touch(14)
  • Soft drinks(12)
  • Great location(7)
  • Tube station(7)
  • Would definitely stay(4)
  • Brick lane(3)
  • Train station(3)

Additional Information about Andaz Liverpool Street

Address: 40 Liverpool Street, London EC2M 7QN, England
Phone Number:
Location: United Kingdom > England > London
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Andaz Liverpool Street 5*
Reservation Options:
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Also Known As:
Andaz Liverpool Street Hotel London
Hyatt London
Andaz Liverpool Street London, England

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