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All 1,069 London hotels

Andaz Liverpool Street

5.0 of 5 Hotel   |   40 Liverpool Street, London EC2M 7QN, England
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Ranked #50 of 1,069 hotels in London
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 2 days ago
wastedtimes Istanbul, Turkey
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1,433 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Istanbul, Turkey
1 review
5 of 5 stars Reviewed 2 days ago NEW

everything about hotel was wonderful; location, service, staff, foods, rooms etc. the only thing that i can say that the room was a little bit dark, at least my room...Staff is very helpful but i should add some special comments about the perfect gentleman in the reception, Mr. Ali..very knowledgeable, very helpful man, helped us a lot during our stay... More

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Rushden, United Kingdom
12 reviews 12 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Just go back from a 2 night stay at the Andaz. Great location for Spittalfields, Brick Lane etc. Comfortable room with great bed & pillows. All the staff were very attentive & happy to help in anyway they could. Simple check-in/Check out procedure was a pleasant change from a lot of hotels. Really appreatiated the complimentary drinks & snacks in... More

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Gravesend, United Kingdom
1 review
5 of 5 stars Reviewed 4 days ago NEW

The only criticism of the hotel is that the restaurant is separate from the reception,only minor. The staff were very accommodating and willing to help. The room was vey comfortable and tastefully decorated. Breakfast we had was excellent with lots of choice.

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Norwich, England, United Kingdom
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Fabulous room- spotless. Signature cake on arrival. Staff helpful and nothing too much trouble. Ate at the East view restaurant- delicious rib eye steak and buttered spinach. Brilliant position for bus hopping throughout London.

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Sydney, Australia
Top Contributor
67 reviews 67 reviews
58 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

After a couple of nights at this hotel, I am just not sure what it is trying to be, nor if it works. Its a marriage of some classic London grand architecture with a modern funky aesthetic and service style. I dont like the reception. Neither the sapce, which is funky, but never felt calm and relaxed, nor the way... More

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Top Contributor
58 reviews 58 reviews
16 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 1 week ago

I've been back to the Andaz twice since writing my initial review for stays of 3-4 day duration. Since then, Tim Flodin has replaced Arnaud de Saint-Exupéry as GM. I haven't noticed any falloff or change in the always excellent Hyatt customer service. I think Hyatt was very careful with their first Andaz lauch, bringing in Mr. Saint-Exupery from the... More

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Tim F, General Manager at Andaz Liverpool Street, responded to this review

Dear Jack, thank you very much for taking the time to review your recent experience. We are delighted to read how much you enjoy the Andaz concept, the dining options as well as the service of our staff. Thank you also for the comments about the bathroom which we will take into consideration for any upcoming refurbishments. Best regards, Tim More

Houston, TX
Top Contributor
86 reviews 86 reviews
21 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Well, this is my third and last night and I really don't want to check out of this fabulous hotel. It's really the staff that goes the extra mile and makes you feel like such a special guest here. Alex, Sarah, others, are so helpful and kind. Try for a room in the wing containing room 258. The ceilings are... More

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Tim F, General Manager at Andaz Liverpool Street, responded to this review

Thank you so much for this wonderful review, we hope you enjoyed your last night at Andaz. It is fantastic to hear how much you enjoyed our facilities, the Andaz inclusions and especially the staff of our very attentive hosts. Andaz is on the fringe to the creative part of London, Shoreditch, which is a very up and coming area... More

Houston, Texas
1 review
5 of 5 stars Reviewed 1 week ago

I was in London on business and thoroughly enjoyed by weeks stay. The hotel was in close proximity of the local offices I was visiting so the hotel was only a short walk each day. The reception was excellent on my arrival and answered any questions as they arose during my stay. The breakfast at 1901 was excellent and had... More

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Tim F, General Manager at Andaz Liverpool Street, responded to this review

Hi David, thank you very much for this great feedback following your recent business trip to London. We are thrilled to hear that you had a great experience, from 1901's delicious breakfast buffet to our wonderful staff who was able to make your stay memorable. Thank you again for choosing to stay at Andaz Liverpool Street and we hope to... More

Horsham, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

In short, the staff make this hotel. So attentive, nothing is too much trouble, they make you feel welcome the minute you revolve through the doors! An excellent and spacious room, upgraded, comfortable bed and pillows. Bathroom roomy and well equipped. There is a delicious smell throughout the hotel, complimentary drinks and snacks and a very good breakfast. Location excellent... More

Was this review helpful? Yes 1
Tim F, General Manager at Andaz Liverpool Street, responded to this review

Hi Liz, thank you so much for this fantastic feedback. It's wonderful to hear such great comments about our staff and most importantly about your experience. Thank you again and hopefully we will be able to welcome you back during your next trip to London. Kind regards, Tim More

Doncaster, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Just got home from a short break in London at this hotel....well where do I start from the minute my daughter and I arrived we were treated very well can not fault anything its was a treat for my birthday and I even received I little cake wishing me happy birthday nice touch. Will definate go there again.

Was this review helpful? Yes
Tim F, General Manager at Andaz Liverpool Street, responded to this review

Happy belated birthday from the rest of the team here at Andaz. We hope you enjoyed your special with your daughter and the hotel. Thank you again for your feedback and we hope to welcome you back to Andaz Liverpool Street during your next trip to London. Kind regards,Tim More

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Hotel Summarization (Beta)

What travelers say

  • Mini bar(33)
  • Very good(27)
  • Room service(16)
  • Nice touch(14)
  • Soft drinks(12)
  • Tube station(7)
  • Great location(7)
  • Would definitely stay(4)
  • Brick lane(3)
  • Train station(3)

Additional Information about Andaz Liverpool Street

Address: 40 Liverpool Street, London EC2M 7QN, England
Phone Number:
Location: United Kingdom > England > London
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#38 Luxury Hotel in London
#51 Family Hotel in London
#60 Business Hotel in London
#77 Romantic Hotel in London
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Andaz Liverpool Street 5*
Official Description (provided by the hotel):
Uncover the first of Hyatt's Andaz brand, and redefine your personal style at Andaz Liverpool Street. Located in the heart of the city, this London 5-star luxury hotel provides the perfect location for both business and leisure. One of the original London railway hotels, formerly opened as the Great Eastern, the Andaz is housed in a beautiful redbrick Victorian building dating back to 1884. Once inside, it transforms into a 21st century masterpiece, with 267 beautifully appointed modern guest rooms. Walking through the doors of the only Liverpool Street hotel, you are immediately greeted by an Andaz Host and invited to relax in the Andaz Lounge. Sip a complimentary beverage while the check-in comes to you via handheld PC. Internet access, local landline phone calls and non-alcoholic mini-bar are provided complimentary for all our guests throughout their stay.Andaz Liverpool Street is included in 2013's Conde Nast Traveller Gold List. ... more   less 
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Also Known As:
Andaz Liverpool Street Hotel London
Andaz Liverpool Street Hotel
Hyatt London
Andaz Liverpool Street London, England

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