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All 1,073 London hotels

Andaz Liverpool Street

5.0 of 5 Hotel   |   40 Liverpool Street, London EC2M 7QN, England
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91%
Ranked #53 of 1,073 hotels in London
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
jms5353 Yonkers, NY
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1,527 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (210)
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Yonkers, NY
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The Andaz is a great hotel located more in the finance area of the city. I stayed here on leisure and thought is was fine. The Liverpool underground is around the corner from the hotel making sightseeing in London very easy and accessible. I had a standard queen room and thought the room size was generous (especially coming from Paris)... More

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Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW via mobile

This hotel has great staff and public areas. The gym is really nice, set in what seems to be an old ballroom. The problem I had is with the rooms. My first room had a round window with shutters. The shutters did not keep the light out so the sun was in my face at dawn. I changed rooms. The... More

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tokyo
Senior Contributor
36 reviews 36 reviews
36 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Bang in the middle of the City, with most people staying here being in finance so no surprises then to find a generic 5 star hotel with prices to match since most people are on corporate rates and expense accounts. I do not think anyone would deliberately choose to stay here when in London unless on a business trip. After... More

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Frankfurt, Germany
Contributor
15 reviews 15 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Can really recommend the hotel. Great service, very nice rooms, very good breakfast and food. Champagne bar is a hot spot I'm stay there very often for business and the quality of services is always in the same 5 star level. Can recommend for business and if u visit London over the weekend. Offer nice price packages over weekends some... More

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SoCal
Top Contributor
55 reviews 55 reviews
17 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I struggled with a 3 or 4 but settled on a 3 because of a fire alarm in the middle of the night (3 am). The alarm was not necessarily the hotel's fault but the hotel did not make any attempt whatsoever at a goodwill gestures towards the guests despite sleep being almost impossible once back in the room after... More

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Santa Cruz, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

What a wonderful surprise, the staff at this hotel were so warm and accommodating. I was intimidated about traveling alone in London, they went out of their way to make me feel at home. They arranged a cab for me, made dinner reservations at a wonderful Indian restaurant, gave great instructions to local historical sites. My room was very clean,... More

Was this review helpful? Yes 1
san francisco
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

After a bad flight from the states, I arrived at the hotel and was greeted warmly by Pedro. He offered me a drink (I has a refreshing berry infused water) sat me down and checked me in on the iPad. It was a nice way to get me calm and settled. Pedro then gave me my room key and a... More

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Tim F, General Manager at Andaz Liverpool Street, responded to this review

Thank you for taking the time to write such a great review for Andaz Liverpool Street. We are really pleased to hear that you had a brilliant stay in London with us and enjoyed the facilities and service. We will make sure to pass your feedback onto Pedro who is doing an amazing job for the hotel. Thank you again... More

Sudbury, MA
Top Contributor
154 reviews 154 reviews
37 hotel reviews
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I find it really hard to make up my mind. It didn't get off to a good start. Instead of a real reception area they have a bunch of guys stand around with iPads to check you in. Call me old fashioned but I just found his weird. Worse, they do t have a concierge. I tried to get help... More

Was this review helpful? Yes 1
Tim F, General Manager at Andaz Liverpool Street, responded to this review

Thank you for taking the time to write a review following your stay at Andaz Liverpool Street. We are so pleased to hear how much you enjoyed the Andaz inclusions and facilities though sorry to hear about the communication issues with our staff. Please rest assured that this will be followed up internally to avoid this in the future. We... More

Nacogdoches, TX
Top Contributor
63 reviews 63 reviews
33 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed in a regular room before, but this time was in one the suites. Bedroom with small couch, huge bathroom (shower and quick filing tub), and office area.Love that the snacks and non-alcoholic drinks are free in the minibar (cold lemonade on a hot day is great). Bed was as good as a heavenly Westin bed. Service was some... More

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Tim F, General Manager at Andaz Liverpool Street, responded to this review

Thank you for sharing the feedback regarding your recent stay at Andaz Liverpool Street. We are so happy to know how much you enjoyed the service, hotel facilities and location and hope to have the opportunity to welcome you back again soon to Andaz. Best regards, Tim More

Atlanta, Georgia
Senior Reviewer
6 reviews 6 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Before I booked the Andaz, I was debating between this location and the Hyatt Churchill Portman Square. I just needed one night to stay and had some points to burn. Being that I am young, I decided to choose the Andaz as I felt the Hyatt Churchill would be to stuffy for me even though I would only be staying... More

Was this review helpful? Yes 1
Tim F, General Manager at Andaz Liverpool Street, responded to this review

Thank you very much for taking the time to share this amazing feedback with us. We are so pleased to hear that you thoroughly enjoyed your stay and the overall Andaz concept and experience. We hope your travels bring you back to Andaz Liverpool Street again in the near future. Best regards, Tim More

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Hotel Summarization (Beta)

What travelers say

  • Mini bar(33)
  • Very good(27)
  • Room service(16)
  • Nice touch(14)
  • Soft drinks(12)
  • Tube station(7)
  • Great location(7)
  • Would definitely stay(4)
  • Brick lane(3)
  • Train station(3)

Additional Information about Andaz Liverpool Street

Address: 40 Liverpool Street, London EC2M 7QN, England
Phone Number:
Location: United Kingdom > England > London
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Andaz Liverpool Street 5*
Reservation Options:
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Also Known As:
Andaz Liverpool Street Hotel London
Hyatt London
Andaz Liverpool Street London, England

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#31 Romantic Hotel in London #43 Family Hotel in London #47 Luxury Hotel in London #69 Business Hotel in London
Hotel Class
Official Description (provided by the hotel)
Uncover the first of Hyatt's Andaz brand, and redefine your personal style at Andaz Liverpool Street. Located in the heart of the city, this London 5-star luxury hotel provides the perfect location for both business and leisure. One of the original London railway hotels, formerly opened as the Great Eastern, the Andaz is housed in a beautiful redbrick Victorian building dating back to 1884. Once inside, it transforms into a 21st century masterpiece, with 267 beautifully appointed modern guest rooms. Walking through the doors of the only Liverpool Street hotel, you are immediately greeted by an Andaz Host and invited to relax in the Andaz Lounge. Sip a complimentary beverage while the check-in comes to you via handheld PC. Internet access, local landline phone calls and non-alcoholic mini-bar are provided complimentary for all our guests throughout their stay.Andaz Liverpool Street is included in 2013's Conde Nast Traveller Gold List. ... more   less 
Number of rooms
267

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