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All 1,065 London hotels

Kensington Suite Hotel

3.0 of 5 Hotel   |   128 Holland Road, London W14 8BD, England
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Kensington Suite Hotel
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Ranked #928 of 1,065 Hotels in London
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285 reviews from our community

Traveler rating
    7
    44
    75
    48
    111
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34
91
31
51
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Townsville, Australia
Contributor
12 reviews 12 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Tiny rooms with very basic facilities and you have to pay for Wi-Fi access, when you can get it free at most other places and at many close by coffee shops. Surprisingly good continental breakfast though and the staff were friendly and helpful.

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Knutsford, United Kingdom
Top Contributor
264 reviews 264 reviews
41 hotel reviews
314 helpful votes 314 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I'm quite surprised at the many negative reviews of this place. If you look at my other reviews you'll see that I've stayed in some of the world's best hotels and been quite critical of some of them but you have to put everything in the context of the price and whilst this wouldn't be my choice for a romantic... More 

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Portsmouth, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Basic room which was spotlessly clean, warm and comfortable. Basic breakfast, which was tasty and for less than £20 a night per person, in London, I think it's extremely good value for money. If you want 5 star facilities then go to a 5 star hotel and pay their prices. I am intending to be visiting London regularly and will... More 

Was this review helpful? Yes 1
Québec
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed December 10, 2014

This really is a 'hole in the wall' style accommodation. My wife and I stayed for 5 nights in a room stated to be self catering. It was on the third floor but there is a working lift. The room is small as is the bathroom, and the self catering comprises a small fridge, sink, microwave and a few cutlery... More 

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UK BIRMINGHAM
Contributor
16 reviews 16 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed November 26, 2014

Where do I start? This place is the worst place I have ever stayed at in London. The room was terrible not very clean and so small you could hardly move I had a single room at the front of the hotel and traffic noise was terrible since its on the main road. I asked the man at reception to... More 

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Wimborne Minster, United Kingdom
Contributor
12 reviews 12 reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed November 23, 2014

We booked for 2 nights, plans changed at last minute so couldn't make first night but still needed second. Turned up to check in at 5.30pm to be told no rooms as we didn't show up and the room was no occupied. This was not done with any attempt a customer service, chap on reception downright rude and ready to... More 

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Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 9, 2014

Made a booking for two nights as seemed reasonable however needed to change the date, unable to amend on booking so cancelled and rebooked new dates both transaction done one after the other. I've been charged a £10 cancellation fee ( which no other hotel charges ) and when requested a refund as made a replacement booking the refused saying... More 

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Newcastle upon Tyne, United Kingdom
Top Contributor
91 reviews 91 reviews
21 hotel reviews
60 helpful votes 60 helpful votes
2 of 5 stars Reviewed October 2, 2014

Paid £103 on Late Rooms for this " recently refurbished 3 star hotel" but wish I had read the Trip Adviser reviews first. However my experience was not as bad as others mentioned. Staff all from overseas with limited English. Man on reception had not been to charm school. My room had a working microwave, fridge, air conditioning unit and... More 

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Auckland Region, New Zealand
Reviewer
4 reviews 4 reviews
1 of 5 stars Reviewed September 14, 2014

Do not stay at this hotel! It's a complete rip-off for a run-down hotel with small rooms with outdated decor. The walls are stained, the bathroom ceiling had stains, the walls had cracks. Although the advertising says it's airconditioned, the air con was out in the hotel when we stayed in mid-Sept (and other travellers from mid-August said the same,... More 

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Additional Information about Kensington Suite Hotel

Address: 128 Holland Road, London W14 8BD, England
Location: United Kingdom > England > London
Price Range (Based on Average Rates): $
Hotel Class:3 star — Kensington Suite Hotel 3*
Number of rooms: 40
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Also Known As:
Kensington Hotel London
Hotel Kensington Suite
Kensington Suite London
Kensington Suite Hotel London, England

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