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Kensington Suite Hotel

128 Holland Road, London W14 8BD, England
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1 room 1 adult
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345 Reviews from our TripAdvisor Community

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London, United Kingdom
Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

this is a very basic hotel. an okay-ish room ( small) limited breakfast and very VERY curt staff/manager. not much about customer service. there is no free wifi. hotel is close to Shepard's Bush station and so its easy to get around.

Helpful?
1 Thank workingypsy
Amlwch, United Kingdom
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed December 24, 2015

Booked this place before reading the reviews on here, and on the strength of what I read I almost cancelled. Really glad I didn't... A well situated hotel, close to the tube and the cheerful mayhem of Shepherd's Bush Market and the many pubs, cafes and restaurants around it. You're also close to the mammoth Westfield shopping centre. The hotel... More 

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3 Thank Alan-Anglesey
Milton Keynes, United Kingdom
Level Contributor
25 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed December 22, 2015 via mobile

Very bad. Please see my below comments to the manager. I did not get a response back. To the manager or owner. Sitting have breakfast else where due to our disappointment this morning so thought I'd get my feelings heard. 1. On entering our room after paying £150.00 to a non customer friendly receptionist and to see just how small... More 

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2 Thank 153Dan

Travelers are raving about these London hotels

Peterborough
Level Contributor
66 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed December 21, 2015 via mobile

Stayed here for one night after work do. For the money and location this is very good for London. You pay your money you take your choice! Not the hotel of choice for a lengthy stay or romantic break but clean and just what you need for those one off stays. We stayed in a triple for 50 pounds. Good... More 

Helpful?
Thank nsm80
Peterborough, United Kingdom
1 review
1 of 5 stars Reviewed December 18, 2015

I booked a nights stay here and was advised I would pay a deposit and the remaining balance would be paid on arrival. The following day I noticed my bank account was showing 2 amounts of the remaining balance had been put on hold by the hotel and they had attempted to take a third which my bank stopped. I... More 

Helpful?
Thank Helen W
Sicily
Level Contributor
51 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed December 11, 2015 via mobile

london is famous for small rooms hotel but this one has top record! box room, not even a wardrobe in it but simple hanghers, basic comfort and service, wifi at cost, location is ok, metro at walkind distance and bus stop just out of the door to go west end and museum on south kensington. staff friendly and helpful.

Helpful?
Thank Erik1
Cheltenham
Level Contributor
39 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed December 8, 2015

Yes the room is small, but spotlessly clean, it had a comfortable bed, hot powerful, shower, fridge, microwave, central heating, air conditioning, flat screen t.v, double glazing, toiletries & tea making facilities, a phone & large mirror, clothes rail. The hotel also had a lift & a nice garden to the rear. The breakfast room is small, but seats about... More 

Helpful?
Thank pinkindevon
Glasgow, United Kingdom
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
1 of 5 stars Reviewed November 21, 2015

Unfriendly place. Uninspiring breakfast with dreadful coffee. Difficult to find. Had to pay for wi-fi ( what's that about?) - and it was tricky to work out. Room clean but not well furnished, for example no dressing table or desk. To be honest I would rather go to a budget chain hotel like Travelodge

Helpful?
Thank yv0nne2015
A TripAdvisor Member
3 of 5 stars Reviewed October 30, 2015 via mobile

I booked this hotel for my teenage son and myself through Expedia secret saver hotels for a visit to London. Initially Expedia cocked up the reservation making it a double room rather than a twin. They 'couldn't' change it and tried to get me to pay again so I rang the hotel and the friendly guy on reception changed the... More 

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1 Thank A TripAdvisor Member
Karachi, Pakistan
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed September 29, 2015

Ok so this hotel is owned or run by a bunch of Egyptians who make it a point to sit behind the counter and give you an attitude from the minute you walk in! (They will speak down to you almost bark at you like you are a prisoner and treat you like dirt! In my stay I noticed that... More 

Helpful?
1 Thank amynaghulamali
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