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All 1,064 London hotels

Kensington Suite Hotel

3.0 of 5 Hotel   |   128 Holland Road, London W14 8BD, England
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Kensington Suite Hotel
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Ranked #927 of 1,064 Hotels in London
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276 reviews from our community

Traveler rating
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    41
    73
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    110
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33
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50
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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UK BIRMINGHAM
Contributor
14 reviews 14 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

Where do I start? This place is the worst place I have ever stayed at in London. The room was terrible not very clean and so small you could hardly move I had a single room at the front of the hotel and traffic noise was terrible since its on the main road. I asked the man at reception to... More

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Wimborne Minster, United Kingdom
Contributor
13 reviews 13 reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

We booked for 2 nights, plans changed at last minute so couldn't make first night but still needed second. Turned up to check in at 5.30pm to be told no rooms as we didn't show up and the room was no occupied. This was not done with any attempt a customer service, chap on reception downright rude and ready to... More

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Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 9, 2014

Made a booking for two nights as seemed reasonable however needed to change the date, unable to amend on booking so cancelled and rebooked new dates both transaction done one after the other. I've been charged a £10 cancellation fee ( which no other hotel charges ) and when requested a refund as made a replacement booking the refused saying... More

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Newcastle upon Tyne, United Kingdom
Top Contributor
87 reviews 87 reviews
21 hotel reviews
55 helpful votes 55 helpful votes
2 of 5 stars Reviewed October 2, 2014

Paid £103 on Late Rooms for this " recently refurbished 3 star hotel" but wish I had read the Trip Adviser reviews first. However my experience was not as bad as others mentioned. Staff all from overseas with limited English. Man on reception had not been to charm school. My room had a working microwave, fridge, air conditioning unit and... More

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Auckland Region, New Zealand
Reviewer
4 reviews 4 reviews
1 of 5 stars Reviewed September 14, 2014

Do not stay at this hotel! It's a complete rip-off for a run-down hotel with small rooms with outdated decor. The walls are stained, the bathroom ceiling had stains, the walls had cracks. Although the advertising says it's airconditioned, the air con was out in the hotel when we stayed in mid-Sept (and other travellers from mid-August said the same,... More

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1 review
1 of 5 stars Reviewed September 1, 2014 via mobile

You do not expect much for £60 in London, but to call this shed a 3* hotel is a joke. The double bedroom must have been a single bedroom in terraced house converted in bedroom with en suite! To close the bathroom door you have to step into the shower cubicle. The building is on a very busy road, so... More

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Perth
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed August 4, 2014 via mobile

My boyfriend and I arrived late at night to the hotel. The receptionist didn't even put his head up from the computer when we were struggling through the door with our suitcases. He showed no emotion, no smile, no hello. All he did was ask for my last name. We went up to our room and could hardly fit our... More

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Nicosia, Cyprus
Contributor
17 reviews 17 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed August 3, 2014

To use the bathroom you need to be a contortionist. We stayed here for two nights I have. Seen bigger broom cupboards. Rom was fairly clean but cracked tile in bathroom and loose laminate flooring.A maze of doors to find your way out.Breakfast was to say the least disappointing boiled eggs and Toast with a slice of suspect cheese. WI... More

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Darlington, United Kingdom
1 review
1 of 5 stars Reviewed July 15, 2014

Problems: - Room had a bad smell - Although the bedding was cleaned, it was itchy and uncomfortable - Noisy if you are on the road side - Paint was peeling off the walls. The place generally feels dirty - No wardrobe!? - The cost of the wifi surely violates some trading standards

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Additional Information about Kensington Suite Hotel

Address: 128 Holland Road, London W14 8BD, England
Location: United Kingdom > England > London
Price Range (Based on Average Rates): $
Hotel Class:3 star — Kensington Suite Hotel 3*
Number of rooms: 40
Reservation Options:
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Also Known As:
Kensington Hotel London
Hotel Kensington Suite
Kensington Suite London
Kensington Suite Hotel London, England

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