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All 1,064 London hotels

Shaftesbury Premier Hotel London Paddington

4.0 of 5 Hotel   |   55 Westbourne Terrace, Paddington, London W2 3UY, England (Bayswater / Notting Hill / Lancaster Gate )
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Shaftesbury Premier Hotel London Paddington
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Ranked #571 of 1,064 Hotels in London
A recent review
4 of 5 stars Reviewed January 30, 2012
DDcool1952 Warrington, United Kingdom
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801 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Shaftesbury Premier Hotel London Paddington
See the most recent reviews
Warrington, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 30, 2012

Excellently situated to most of those places you want to see in London not far from the the underground and five minutes walk from Hyde Park and Marble Arch. Staff very helpful room clean and comfortable.

Was this review helpful? Yes
Nema D, General Manager at Shaftesbury Premier Hotel London Paddington, responded to this review

Dear Guest, Thank you for sharing your comments, It gives me great joy that we succeeded in making your stay a memorable one. Comments like these motivates everyone at the Shaftesbury Premier London Paddington to go an extra mile. On behalf of my team, I Once again thank you and look forward to welcoming you again. Regards, Nema Da Silva More

Derby, United Kingdom
Contributor
12 reviews 12 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed January 29, 2012

This is definitely not the hotel you'd want to stay if you are with you wife/girl friend and you are meant to give them a relaxing holiday as a treat. I have booked a double bedroom for 3 nights, only to find on arrival that the room is as small as you could ever imagine! There was barely any room... More

Was this review helpful? Yes
Nema D, General Manager at Shaftesbury Premier Hotel London Paddington, responded to this review

Dear Guest, Thank you for your comments. We value your feedback and it has been taken on board. Kind Regards Nema Da Silva More

Paris, France
Top Contributor
80 reviews 80 reviews
14 hotel reviews
72 helpful votes 72 helpful votes
5 of 5 stars Reviewed January 28, 2012

I commute weekly to London for my work on Sunday night and stay there a couple of nights. This hotel was part of a British Airways package. I do consider this hotel as a big deal in London. It offers everything a four or five star luxury hotel proposes at a very reasonable price. Do not waste your money in... More

Was this review helpful? Yes
Nema D, General Manager at Shaftesbury Premier Hotel London Paddington, responded to this review

Dear Guest, Thank you for sharing your comments, It gives me great joy that we succeeded in making your stay a memorable one. Comments like these motivates everyone at the Shaftesbury Premier London Paddington to go an extra mile. On behalf of my team, I Once again thank you and look forward to welcoming you again. Regards, Nema Da Silva More

Island of Gozo, Malta
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 26, 2012

Have just returned from a 5 night stay in London with my bofriend. I was a bit worried after reading some of d reviews but i totally disagree. This hotel is very central, 2 blocks from tube station and few mins walk from Hyde Park. Room was Clean, Warm and Comfortable. Staff were very friendly starting from d reception staff... More

Was this review helpful? Yes 2
SharathShetty, Duty Manager at Shaftesbury Premier Hotel London Paddington, responded to this review

Dear Guest, Thank you for staying with us and for sharing your feedback on TripAdvisor. I am pleased that you found the hotel nice and the staff efficient and helpful. We look forward to welcoming you back when you next come to London. Kind Regards, Shetty More

seattle
Senior Contributor
49 reviews 49 reviews
41 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed January 19, 2012

Okay, first, the good things: The prices are decent (90 BP for a night, including taxes), excellent location (two blocks from Paddington Station) with clean, if small and (possibly, as mine was ) subterranean rooms. Now, the not-so good: Nothing really works. The elevator was out of commission, and In my room, neither the TV nor the internet worked, so... More

Was this review helpful? Yes 4
SharathShetty, Duty Manager at Shaftesbury Premier Hotel London Paddington, responded to this review

Dear Guest, Thankyou for staying with us and sharing your experiences on Trip Advisor. I am very sorry and concerned to that you were disappointed with your stay and also apologise that we obviously did not display the hospitlaity that we would expect from ourselves. I should be most grateful if you spare a couple of minutes to send me... More

Yorkshire
Top Contributor
88 reviews 88 reviews
34 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed January 18, 2012

Two things travellers need to be aware of. From these reviews it seems common that you do not get booked into the hotel of your choice. Secondly if you want a double bed make sure it is one. We were booked in at the Hyde Park hotel but on arrival at 2200h were told rather curtly by the unsmiling receptionist... More

Was this review helpful? Yes 3
Nema D, General Manager at Shaftesbury Premier Hotel London Paddington, responded to this review

Dear Guest, Thank you for your comments. We value your feedback and it has been taken on board. Kind Regards Nema Da Silva More

Atlanta, Georgia
Top Contributor
166 reviews 166 reviews
50 hotel reviews
155 helpful votes 155 helpful votes
2 of 5 stars Reviewed January 18, 2012

We selected this hotel because it was near the office building my husband had to visit and he could walk. The hotel is hard to find because it is not well marked. The front door is in the middle of a block-long white building. The front desk clerks are business-like, but not friendly. The two women I dealt with were... More

Was this review helpful? Yes 1
Nema D, General Manager at Shaftesbury Premier Hotel London Paddington, responded to this review

Dear Guest, Thank you for your comments. We value your feedback and it has been taken on board. Kind Regards Nema Da Silva More

England
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed January 14, 2012 via mobile

There are two premier hotels on Westbourne Terr! On each side of the road almost opposite one another! One being the Shaftesbury premier Paddington, the other being Shaftesbury premier Hyde Park, ensure you arrive at the correct one, I arrived by cab late at night to the wrong one, the 3 reception staff waved me to the other side of... More

Was this review helpful? Yes 2
Nema D, General Manager at Shaftesbury Premier Hotel London Paddington, responded to this review

Dear Guest, Thank you for your comments. We value your feedback and it has been taken on board. Kind Regards Nema Da Silva More

Bahrain
Contributor
18 reviews 18 reviews
17 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed January 5, 2012 via mobile

Location is very good like 200 meters from the Paddington rail station and tube but the rooms were very small. Ac is not that good. Staff friendly but full payment at check in is a must... overall easy to get your way to any location in London if you are a tube user.

Was this review helpful? Yes 3
Nema D, General Manager at Shaftesbury Premier Hotel London Paddington, responded to this review

Dear Guest, Thank you for your comments. We value your feedback and it has been taken on board. Kind Regards Nema Da Silva More

hounslow
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 30, 2011 via mobile

After reading the reviews in here, I was a bit worried, as half are about being sent in a different hotel and half are good. So I took the chance. Specially I remembered the names after being posted here to obviously try my best. So, there I was checking in, joking and smiling with the receptionist. She was funny, and... More

Was this review helpful? Yes 1
Nema D, General Manager at Shaftesbury Premier Hotel London Paddington, responded to this review

Dear Guest, Thank you for sharing your comments, It gives me great joy that we succeeded in making your stay a memorable one. Comments like these motivates everyone at the Shaftesbury Premier London Paddington to go an extra mile. On behalf of my team, I Once again thank you and look forward to welcoming you again. Regards, Nema Da Silva More

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Additional Information about Shaftesbury Premier Hotel London Paddington

Address: 55 Westbourne Terrace, Paddington, London W2 3UY, England
Location: United Kingdom > England > London > Bayswater / Notting Hill / Lancaster Gate 
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Shaftesbury Premier Hotel London Paddington 4*
Number of rooms: 119
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Also Known As:
Shaftesbury Premier Hotel London Paddington England

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