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Shaftesbury Premier Hotel London Paddington

4.0 of 5 Hotel   |   55 Westbourne Terrace, Paddington, London W2 3UY, England (Bayswater / Notting Hill / Lancaster Gate )
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Ranked #561 of 1,054 Hotels in London
A recent review
4 of 5 stars reviewed yesterday
Agung S Sydney, New South Wales, Australia
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773 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Sydney, New South Wales, Australia
1 review
4 of 5 stars Reviewed yesterday NEW

I just had a holiday in London and was staying in a 4 stars hotel called "Shaftesbury Premier Hotel London Paddington". Overall experienced are very good & happy with that. Firstly, Booking was very easy and done thru internet. Luckily it was a promotion so I got the best hotel deal. Secondly, The room was always clean. Thirdly, breakfast was... More

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Richmond Hill, Canada
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

I would like to commend the staff at this hotel. My friend and I recently stayed here and found it to be very welcoming, efficient, clean and comfortable. We actually stayed twice, at the beginning and end of our UK visit. We had single rooms for three nights, and shared a double room for two nights. The rooms are small... More

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Bury St. Edmunds, United Kingdom
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I chose to stay in this hotel because it was close to the hotel my friends were staying in and it was the best value I could find in the area. London hotels always leave a bit to be desired unless you want to pay a fortune, but for the price I was very happy here. The internet was the... More

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Ulverstone, Tasmania
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We had 8 nights at the Premier in Paddington - the price was moderate which often means in London you get a shoebox that you have to stand on the bed to close the door. Not so with this hotel. We had a Club Room on the first floor - the bathroom was tiny but the design somehow worked. All... More

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Nema D, General Manager at Shaftesbury Premier Hotel London Paddington, responded to this review

Dear Guest Thank you for sharing your comments, It gives me great joy that we succeeded in making your stay a memorable one. Comments like these motivates everyone at the Shaftesbury Premier London Paddington to go an extra mile. On behalf of my team, I Once again thank you and look forward to welcoming you again. Regards, Nema Da Silva More

Senior Contributor
31 reviews 31 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago

Like others (it would seem from previous comments) I was re-directed to this hotel due to "essential maintenance work" at another Shaftesbury hotel. It's very close to both Paddington and Lancaster Gate tube stations and relatively set back from traffic noise. First impression was "OK". Then I was ushered into room 820 (Basement room). Small doesn't cover it, and quite... More

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Nema D, General Manager at Shaftesbury Premier Hotel London Paddington, responded to this review

Dear Guest, Thank you for staying with us and apologies for the inconvenience caused in regards to the size of the room, I totally understand that room was not according to your liking. As you are aware due to these Victorian buildings the room size are not that great, For your future stay we recommend you to try out one... More

USA
Top Contributor
75 reviews 75 reviews
31 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a nice hotel tucked a half-block away from Paddington (Circle/District Tube end). Located among apartments in the ubiquitous row houses, it has been refurbished. My single room reminded me of an upscale ship's cabin. Caution: These are European not US-sized rooms, and don't expect to find wash cloths or hair dryers either, which is typical of European-based hotels.... More

Was this review helpful? Yes
Nema D, General Manager at Shaftesbury Premier Hotel London Paddington, responded to this review

Dear Guest Thank you for sharing your comments, It gives me great joy that we succeeded in making your stay a memorable one. Comments like these motivates everyone at the Shaftesbury Premier London Paddington to go an extra mile. On behalf of my team, I Once again thank you and look forward to welcoming you again. Regards, Nema da Silva More

South Wales
Contributor
15 reviews 15 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

As a member of the Premier Rewards I enjoy very useful discounted rates and a choice of Shaftesbury Premier Hotel locations depending on where my meetings take place. Westbourne Terrace was ideal for me as I arrived by train at Paddington main line station and the hotel is a very short walk in a not too busy part of west... More

Was this review helpful? Yes
Nema D, General Manager at Shaftesbury Premier Hotel London Paddington, responded to this review

Dear Guest Thank you for taking time and posting a review of our hotel on Trip Advisor Our main objective at the Shaftesbury Premier London Paddington is to ensure that all our guests are satisfied with their entire experience I do hope that Shaftesbury Premier London Paddington will be your preferred choice of hotel in London and we hope that... More

Top Contributor
124 reviews 124 reviews
37 hotel reviews
80 helpful votes 80 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Prices in London are high, this hotel has a very reasonable price, good location and services. Area surrounding the hotel is not bad also. Overall it is very reasonable and I liked staying there. Nothing went wrong and the whole stay was as expected.

Was this review helpful? Yes
Nema D, General Manager at Shaftesbury Premier Hotel London Paddington, responded to this review

Dear Guest Thank you for choosing the Shaftesbury Premier London Paddington for your recent stay in London. I was very pleased to learn you had a pleasant stay. I hope we will have the pleasure to welcome you again in the near future. Yours Sincerely Nema Da Silva More

Manchester, United Kingdom
Top Contributor
148 reviews 148 reviews
29 hotel reviews
65 helpful votes 65 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

I have now stayed in this hotel twice on business and the rooms I have had have been awful. The first a basement room with no light & lots of noise from the generators. The second time, 5th floor room that was smaller than Gordon the gophers broom cupboard.

Was this review helpful? Yes
Nema D, General Manager at Shaftesbury Premier Hotel London Paddington, responded to this review

Dear Guest, Thank you for leaving your review on this forum. All comments and opinions are highly valued as they help us improve our services. I am sorry to learn that the design of our bedrooms was not to your liking. I hope you decide to give us a second chance and decide to return in a near future. On... More

Leeds, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I'd originally booked to stay at this hotel's sister accommodation in Notting Hill. However, on checking in at 11:30pm I was told there was a "maintenance issue" and that I'd in fact be staying at the Paddington hotel - a little annoying at that time of night, and I suspect regular overbooking rather than actual maintenance. That said, they organised... More

Was this review helpful? Yes 2
Nema D, General Manager at Shaftesbury Premier Hotel London Paddington, responded to this review

Dear Guest Thank you for taking time and posting a review of our hotel on Trip Advisor Our main objective at the Shaftesbury Premier London Paddington is to ensure that all our guests are satisfied with their entire experience I do hope that Shaftesbury Premier London Paddington will be your preferred choice of hotel in London and we hope that... More

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Additional Information about Shaftesbury Premier Hotel London Paddington

Address: 55 Westbourne Terrace, Paddington, London W2 3UY, England
Location: United Kingdom > England > London > Bayswater / Notting Hill / Lancaster Gate 
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Shaftesbury Premier Hotel London Paddington 4*
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Also Known As:
Shaftesbury Premier Hotel London Paddington England

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