We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Shaftesbury Premier Hotel London Paddington

Hotel website
Hotel deals
55 Westbourne Terrace, Paddington, London W2 3UY, England
Special Offer
STAY 2 NIGHTS GET 10% OFF
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Shaftesbury Premier Hotel London Paddington
Professional photos View all
Browse nearby
Shaftesbury Premier Hotel London Paddington
Add Photo Write a Review

935 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    177
    305
    219
    97
    137
See reviews for
117
275
124
258
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (198)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (935)
  • Mar-May only
    (253)
  • Jun-Aug only
    (223)
  • Sep-Nov only
    (216)
  • Dec-Feb only
    (243)
All months
Level Contributor
97 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Location is ideal 5 min away from paddington Heathrow express. I stay one night in a tiny room well equiped but medium sound prooving. The lobby is very small no more than 6 clients... didn't try breakfast or bar are they are underground.

Was this review helpful? Yes
1 review
3 of 5 stars Reviewed 1 week ago

Stayed for one night with my son and I visiting a good friend. And for the price no breakfast and paying for parking was our only dissapointment. Two double beds and decent shower room. Decor was decent location was ideal. I have stayed in better but paid a lot more. In comparison to hotels in the same price range it... More 

Was this review helpful? Yes
Level Contributor
3 reviews
1 of 5 stars Reviewed 1 week ago via mobile

I visited London more than 50 times and this is considered the worst hotel I stayed in. The only positive point is its location which is close to padington station STILL: 1) The rooms are extremely small, they are giving us a room that can be bearly accommodate one person as a double room 2) The bed is the worst... More 

Was this review helpful? Yes

Travelers are raving about these London hotels

Melbourne, Australia
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Good location near London Paddington station. The room was very small and tiny. There's a steps inside the room which you need to climb up everytime you want to access the bathroom. The room seems clean but not well-maintained.

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed 2 weeks ago

Where do I start, I paid for a deluxe queen room it was two single beds pushed together in a small cramped room. The corridors smelt awful. Very poor rooms. And to top it all off I used my card once in london paying as I arrived next thing my bank is calling my 16 digit number was copied here... More 

Was this review helpful? Yes
British Virgin Islands
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

This hotel is in a great location but the upkeep and facilities are extremely poor. The hallways smelled of excrement (I initially thought that someone had just used the bathroom and the scent seeped into the hallway but it persisted). The room was not very clean and the shower was far from adequate for my six foot frame. My allergies... More 

Was this review helpful? Yes
Gloucester, United Kingdom
1 review
1 of 5 stars Reviewed 2 weeks ago

A 'deluxe' double room that the Marvel character 'Ant Man' would feel claustrophobic in. Room was booked as a gift for my daughters birthday and anniversary, so I gave them cash rather than my booking card. Reception was very judgemental and tried to charge a £40 deposit, but couldn't explain what it was for. Because they didn't have the extra... More 

Was this review helpful? Yes
Aberdeen, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

My boyfriend and I booked Grand Royale at Hyde Park for three nights. However, upon arriving in London we received a message saying that due to "maintenance issues" at the hotel our booking was moved to a "four star" sister hotel, Shaftesbury Premier Hotel. While checking in at reception, an American girl next to us was receiving a refund as... More 

Was this review helpful? Yes 1
Callington, United Kingdom
Level Contributor
3 reviews
4 of 5 stars Reviewed 3 weeks ago

Professional welcoming staff on reception who upgraded me free of charge which was welcome surprise. Clean comfy stylish well appointed but typical compact London room. Was in basement of building opposite. Only unfortunate aspect was smell of drains from my room. Needed a good air or drains fixing?

Was this review helpful? Yes
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

do not use this group booked another hotel in the group three months before taking the kids to london was informed 1 hour before check in that my original booking had been changed to a sister hotel lower rating on this site would not use this shaftsbury chain and to make matter worse they have tried to charge us and... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

450 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (244)
Viewed
Room/suite (81)
Viewed
Bathroom (39)
Viewed
Hotel & grounds (32)
Viewed
Dining (7)
Viewed
View from room (9)
Viewed
Pool/beach area (2)
Viewed
Other (74)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (195)
Viewed
Amenities (12)
Viewed
Club Double Room (29)
Viewed
Club Twin Room (26)
Viewed
Family Room (34)
Viewed
Restaurants and Bars (21)
Viewed
Single Room (23)
Viewed
Standard Double Room (24)
Viewed
The Hotel (26)

Management photos: Courtesy of the property manager

Viewed
All management photos (11)
Viewed
Hotel & grounds (2)
Viewed
Bathroom (1)
Viewed
Room/suite (2)
Viewed
Other (6)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these London hotels
Paddington / Maida Vale
Mercure London Paddington Hotel
Show Prices
Show Prices
Show Prices
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay