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Shaftesbury Premier Hotel London Paddington

4.0 of 5
55 Westbourne Terrace, Paddington, London W2 3UY, England
Hotel amenities
Ranked #595 of 1,067 hotels in London
3.0 of 5 stars 324 Reviews
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324 reviews from our community

What travelers say about this hotel
  • Very small(6)
  • Deluxe double(5)
  • Single room(5)
  • Heathrow Express(5)
  • Ground floor(4)
  • Hyde park(3)
Traveler rating
    43
    101
    79
    41
    60
Only show reviews for Family (29) | Couples (95) | Business (70)
Date Rating
Vania B
London, United Kingdom
1 review
5 of 5 stars Reviewed February 10, 2012 NEW
1
person found this review helpful

Stayed here for a business visit. Neat room with warm welcoming staff. Mordern bar with a cool bar man serving drinks makes more enjoyable. " NO WIFIs IN ROOM" but have a broadband connection. Cannot expect more at a price of 69. More

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Fred and Helen S
Middlesbrough, United Kingdom
Senior Reviewer
7 reviews
8 helpful votes
4 of 5 stars Reviewed February 7, 2012 NEW
1
person found this review helpful

Nice size room, clean, quiet with tea and coffee/bikkies and shower gell etc provided. Radiators are not used, you had to put the air con on to get heat, but we didnt mind, but you can see how other people might find it annoying. Bathroom spotless with under floor heating which we think was set to turbo.....if you leave the... More

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laineys
dublin
Senior Reviewer
8 reviews
18 helpful votes
4 of 5 stars Reviewed February 6, 2012 NEW
1
person found this review helpful

Not so bad but definetly some issues. Comfortable bed and nice modern decor but very limited space. Breakast was delicious but the food in the bar not the best. Location is great few minutes walk to Paddington and easy to navigate around on the tube to most popular sights from there. The walk with large suitcases from the station might... More

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Ahmed D
Dubai
Reviewer
5 reviews
4 helpful votes
3 of 5 stars Reviewed February 5, 2012 NEW

I have read some reviews here which did not favor this hotel but I thought I will try it my self. To start with, the location is excellent. Just 3 minutes walk from Paddington station. You can find plenty of Halal food restaurants around. with one hour walking distance you can go to Edgware road, mabel arch, Hyde park, Oxford... More

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newyorker91
New York City, New York
1 review
2 of 5 stars Reviewed February 3, 2012

This is certainly one of the worst hotel I have stayed at in London in terms of service. I read several reviews prior to booking the accommodation at the Shaftesbury which hinted the hotel wasn't very good, and I regret not giving greater consideration to these sentiments. THE BAD - Someone at the hotel distributed information about my booking to... More

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4 of 5 stars Reviewed February 2, 2012

My father in law had booked 2 rooms; one for him and his wife, one for me and my other half here for 3 nights. He booked before telling us so I had to quickly check it out, the location was ideal but after reading many other reviews I felt the rooms could potentially be too small for them as... More

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jaredlauralouis
Reviewer
3 reviews
5 of 5 stars Reviewed January 30, 2012
1
person found this review helpful

Booked to stay here and forgot to inform the hotel that it was to celebrate our engagement !! I emailed them a week before arriving to ask if they would offer any upgrades etc? Upon arrival we were shown into our clubroom with fresh fruit and flowers and a bottle of wine all free of charge, also had complementary breakfast!... More

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Sharath Shetty, Duty Manager at Shaftesbury Premier Hotel London Paddington, responded to this review
February 1, 2012

Dear Guest, Thank you for choosing The Shaftesbury Premier London Paddington for your recent stay in London. It is a pleasure to read that you enjoyed your stay at the hotel and found the room to be good. It was also nice to read that you found the customer service was excellent. I will certainly share your comments with the... More

RobB4
2 reviews
1 of 5 stars Reviewed January 30, 2012

I don't think I have ever seen such a rude bunch of people at a front desk in my life. The women at the front desk seemed to all be close friends and helping hotel patrons came a distant second to socializing. I sat in the lobby (cause there is no wi-fi in the rooms) and was able to listen... More

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Sharath Shetty, Duty Manager at Shaftesbury Premier Hotel London Paddington, responded to this review
February 1, 2012

Dear Guest, Thank you for staying and reviewing us. I am really surprised to know that you felt our services are not good enough. We as whole team are trying to fix this issue with our senior management and would like to discuss more with you about the same. I would greatly appreciate if you get in touch with me... More

TonTraveller
Enschede
1 review
4 of 5 stars Reviewed January 30, 2012

i have been at this hotel several (10+) times over the past years - whihc means that I am a frequest traveller to this hotel. First some suggestions: - check what tyou book - they have a flexi-rate which is cheaper but it means that you might be re-booked into another hotel (check the small print!!). The hotel will provide... More

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DDcool1952
Warrington, United Kingdom
2 reviews
4 of 5 stars Reviewed January 30, 2012

Excellently situated to most of those places you want to see in London not far from the the underground and five minutes walk from Hyde Park and Marble Arch. Staff very helpful room clean and comfortable. More

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Shaftesbury Premier Hotel London Paddington Also Known As

  • Shaftesbury Premier Hotel London
Address: 55 Westbourne Terrace, Paddington, London W2 3UY, England

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Shaftesbury Premier Hotel London Paddington
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