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All 1,073 London hotels

Shaftesbury Premier Hotel London Paddington

4.0 of 5 Hotel   |   55 Westbourne Terrace, Paddington, London W2 3UY, England (Bayswater / Notting Hill / Lancaster Gate )
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Shaftesbury Premier Hotel London Paddington
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Ranked #556 of 1,073 hotels in London
A recent review
4 of 5 stars reviewed yesterday
traveller31290 Leeds, United Kingdom
  • Reviews (763)
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763 people have reviewed this hotel

Traveler rating
    145
    237
    181
    82
    118
See reviews for
97
222
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208
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (156)
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English first
Leeds, United Kingdom
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed yesterday NEW

I'd originally booked to stay at this hotel's sister accommodation in Notting Hill. However, on checking in at 11:30pm I was told there was a "maintenance issue" and that I'd in fact be staying at the Paddington hotel - a little annoying at that time of night, and I suspect regular overbooking rather than actual maintenance. That said, they organised... More

Was this review helpful? Yes 2
1 review
1 of 5 stars Reviewed yesterday NEW via mobile

I recently stayed at this hotel. They first gave us a room in the basement with one window overlooking pipes. The room was dark and disgusting. Old smelly carpets, absolutely no space, dirty damaged tables, cracker bathtub. I couldn't believe my eyes. I would not recommend anyone staying at this hotel.

Was this review helpful? Yes
Miami, Florida
Reviewer
4 reviews 4 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Nice hotel. Great location. Short and I do mean short walking distance from Paddington Station. (A 2 block walk). At Paddington station you can get to almost anywhere in London. You can either take or get a transfer to almost every train line in London there. Also about a 5 minute walk to the Lancaster Gate stop on the central... More

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Nema D, General Manager at Shaftesbury Premier Hotel London Paddington, responded to this review

Dear Guest, Thank you for staying with us and apologies for the inconvenience caused in regards to the size of the room, I totally understand that room was not according to your liking. As you are aware due to these Victorian buildings the room size are not that great, For your future stay we recommend you to try out one... More

Brisbane, Australia
Contributor
16 reviews 16 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

As a Mature age couple arriving in London at 11pm after a very long flight, we wanted a hotel with an all night desk Lifts to all floors in a safe area & we got it all at the Shaftesbury Premier. Did not feel at risk walking from Paddington Station to Westbourne Tce late at night. Received a very warm... More

Was this review helpful? Yes
Nema D, General Manager at Shaftesbury Premier Hotel London Paddington, responded to this review

Dear Guest Thank you for taking time and posting a review of our hotel on Trip Advisor Our main objective at the Shaftesbury Premier London Paddington is to ensure that all our guests are satisfied with their entire experience I do hope that Shaftesbury Premier London Paddington will be your preferred choice of hotel in London and we hope that... More

Toronto
Contributor
16 reviews 16 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The three of us stayed in 3 rooms on a 2-week business trip in April. We felt that we were so lucky for having found this hotel and whenever I'm in London, I'll certainly book the room there again without even looking for something else. Yes, rooms are small but that's typical for London. They are clean and beds are... More

Was this review helpful? Yes
Nema D, General Manager at Shaftesbury Premier Hotel London Paddington, responded to this review

Dear Guest I would like to thank you for staying at Shaftesbury Premier London Paddington. I was very pleased to know that you have enjoyed your stay with us. Your comments are very much appreciated and I can assure you our team would use this information to do everything possible to create an enjoyable experience for each of our guests.... More

dublin
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

just stayed in this hotel with my young daughter, when i arrived i was given a tiny room (double bed taking up most of the space) and a tight shower, the window opened only from the top. My first thought was will we move to another hotel. No way was this deluxe as on their web site and no way... More

Was this review helpful? Yes
Nema D, General Manager at Shaftesbury Premier Hotel London Paddington, responded to this review

Dear Guest, First of all, thank you for choosing our hotel for your stay in London and thank you for taking the time to review your experience with us. I am very sorry that your stay was not up to standards; I appreciate the fact that you found your room to be small as per your expectations, unfortunately in central... More

Workington, United Kingdom
Contributor
12 reviews 12 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

First of all "Premiere", outside "yes", inside "no". The rooms make a bedsit look large, wouldn't mind but it cost a fortune to stay there, stayed in better travel lodges, least I could move around in there. I know it's London but I expected better, and have stayed in better in a more central location of London.

Was this review helpful? Yes 3
Nema D, General Manager at Shaftesbury Premier Hotel London Paddington, responded to this review

Dear Guest, First of all, thank you for choosing our hotel for your stay in London and thank you for taking the time to review your experience with us. I am very sorry that your stay was not up to standards; I appreciate the fact that you found your room to be small as per your expectations, unfortunately in central... More

Sofia, Grad Sofiya, Bulgaria
1 review
5 of 5 stars Reviewed 2 weeks ago

In Shaftesbury Premier Hotel London Paddington, I met awesome people, very friendly staff , enjoyed tasty breakfasts, and had full relax in my room. People were so friendly and kind. I'm very satisfied with my hotel choice for my trip to London! It is next to an underground station (Paddington), and is very easy to find. I will gladly visit... More

Was this review helpful? Yes
Nema D, General Manager at Shaftesbury Premier Hotel London Paddington, responded to this review

Dear Guest, Thank you for staying at the Shaftesbury Premier London Paddington Hotel. It is very rewarding for both the team and I to receive such a glowing review. Our biggest asset are the team we have, all staff across the hotel are very passionate about exceeding the expectations of our guests. When it comes to service delivery and looking... More

Melbourne, Australia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The Shaftsbury hotel is a lovely hotel in a convenient location especially for international visitors. Rooms are excellent and the staff go that extra mile to be helpful and kind to guests which ensues a pleasant stay. Very good train and bus transport is around the corner.

Was this review helpful? Yes 2
Nema D, General Manager at Shaftesbury Premier Hotel London Paddington, responded to this review

Dear Guest, Thank you for staying at the Shaftesbury Premier London Paddington Hotel. It is very rewarding for both the team and I to receive such a glowing review. Our biggest asset are the team we have, all staff across the hotel are very passionate about exceeding the expectations of our guests. When it comes to service delivery and looking... More

Ulverstone, Australia
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 3 weeks ago via mobile

We are booked to stay for over a week in September. Three emails sent over past 2 months to confirm booking have not elicited any response from the hotel. I do hope the accommodation and service are in better shape than the client communication....

Was this review helpful? Yes 1
Nema D, General Manager at Shaftesbury Premier Hotel London Paddington, responded to this review

Dear Guest, Thank you for choosing The Shaftesbury Premier London Paddington for your stay in London. I am sorry to hear that you did not receive any feedback or any confirmation regarding your booking with us for the coming month. An email has been sent to my reservations department to investigate and contact you as soon as possible. Please let... More

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Additional Information about Shaftesbury Premier Hotel London Paddington

Address: 55 Westbourne Terrace, Paddington, London W2 3UY, England
Location: United Kingdom > England > London > Bayswater / Notting Hill / Lancaster Gate 
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Shaftesbury Premier Hotel London Paddington 4*
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Also Known As:
Shaftesbury Premier Hotel London Paddington England

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Amenities

Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style
#316 Luxury Hotel in London
Hotel Class
Number of rooms
119

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  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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